Our stay in Novotel was fantastic, on arrival the staff were very welcoming and had good customer service, it is a very nice place for families to visit as there were many things that the children could do, for example swimming or playing golf, it was also in a quiet, and peaceful environment away from the hustle and bustle of Paris, but only 30 minutes to drive there.
I really enjoyed my stay, my main worry was finding the hotel as it is situated 20 mins on the train outside Paris city center. However it was really simple to find, you can catch the Metro from anywhere in the city to link into an RER Station, most of the the metro stations are RER, so you can go direct to Pallaiu Massay, the hotel is 5 mins walk downhill from the station the cost is just £3.00 per person.
The hotel had great facilities The restaraunt was very good quality food and excellent service and a very reasonable cost
The leisure facilites and customer servcies were also both excellent
This is probably the best hotel in the area, others are more basic. Only stayed for 1 night. I found the bar / food to be expensive and very little choice. Restaurant menu only had 5 main dishes that were the same as the bar food and room service.
This was by no means a luxury hotel, but it was convenient and comfortable. The staff was extremely helpful when I had a problem. The room was small by American standards, but this did not pose a problem.
The biggest plus of the hotel was its location, just a short walk from both a Metro station and a TGV station. This allowed me to quickly and easily arrive at and leave the area.
I had two complaints: 1. Only wireless internet was offered. My American laptop could not use the wireless network, thus preventing me from doing some important work.
2. The price of the breakfast buffet was pretty high. This convinced me to just buy some fruit and yogurt from the nearby grocer.
Location was fantastic--close to the University of Paris-Sud, walking distance from Bures-sur-Yvette RER station, in a very quiet, attractive spot. The room was well-furnished room with a good desk to work at, excellent bathroom with some nice features like a towel warmer. The bed was a fold-out sofa and slightly uncomfortable, but still good enough for a good night's sleep for a few nights. I'd highly recommend staying here!
Checking in was smooth all we had to do was hand in a credit card and our room was ready. The receptionist was apologising to us for not putting a cot for our 13 months old baby though we did not request it in advance so it was not their fault.
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