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Reviews of Skylark Hotel

3.5 out of 5
Skylark Hotel
Aviation Way, Southend-on-Sea, England

Reviews

7.4

Good

Rating 10 - Excellent. 118 out of 443 reviews" "
Rating 8 - Good. 161 out of 443 reviews" "
Rating 6 - Okay. 87 out of 443 reviews" "
Rating 4 - Poor. 47 out of 443 reviews" "
Rating 2 - Terrible. 30 out of 443 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Stayed 2 nights in May 2022

6/10 Okay

Sylvia

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Small bed not comfortable, holes in net curtains,
Stayed 1 night in May 2022

10/10 Excellent

MISS JULIE

Stayed 1 night in Apr 2022

10/10 Excellent

Declan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Kirsty

Business traveller, Travelled with family, Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

4/10 Poor

mel

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Amenities, property conditions & facilities
Room had no hot water, carpert was dirty in and around the rooms. Service could have been netter.
Stayed 1 night in Mar 2022

2/10 Terrible

Orhan

Stayed 1 night in Mar 2022

4/10 Poor

Thomas

Stayed 1 night in Feb 2022

2/10 Terrible

Nadia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Aaron

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

4/10 Poor

Maria

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Avoid.
We had a letter pushed under our door saying that the area had a power cut - I assume that the power cut didn’t hit the main block where the printer had power. The fire alarm went off 2/3 times. I will not be returning.
Stayed 1 night in Oct 2021

8/10 Good

Mehmet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

6/10 Okay

Mariyana

Liked: Staff & service
Stayed 1 night in Oct 2021

8/10 Good

R

Inexpensive place for Southend Airport
A comfortable hotel near the airport that is a work in progress. It is dated but there is evidence of improvements going on. Considering the lack of use of the airport due to the pandemic this hotel has lost business but looks as if it is working on getting it back to normal.
Stayed 1 night in Oct 2021

6/10 Okay

Jay

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Fawlty Showers
The rooms were ok, bed was comfortable and it was clean. However the hallways were damp and musty smelling, there was no hot water on the night of our stay ( although rectified by the next day, we had to chase for updates). The car park was waste ground, and overall a slightly intimidating atmosphere. I guess for the price it was adequate and very handy for the nearby Saxon Hall. I probably wouldn’t stay again.
Stayed 1 night in Oct 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Disappointed
This hotel needs a massive refurbishment shower leaked all over the floor and general condition of furniture & fixtures is very poor
Stayed 4 nights in Sep 2021

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good weekend away.
We will come again.
Stayed 2 nights in Sep 2021

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Muthu

Stayed 1 night in Sep 2021

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 1 night in Sep 2021

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

Mrs

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Did the job
Did the job. Had a festival at Garon park. Old but clean. Dreadful noise at 2am outside the room 142 both nights, sounded electrical. People not adhering to no smoking left awful smell. Bed old and lumpy. But choice of twin or double. Only breakfast choice continental for £8. Good parking friendly staff. Needs an upgrade!
Stayed 2 nights in Sep 2021

4/10 Poor

John

Business traveller
Disliked: Cleanliness, property conditions & facilities
Trouble outside the hotel with other guests fighting And noisy all night Hotel run down
Stayed 1 night in Sep 2021

8/10 Good

Katy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very good clean an good for a fmaily room
Stayed 2 nights in Aug 2021

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good only thing that needs improving is Wfi as the room we was in the wfi was very poor but other than that the service was good very friendly and I would go back and stay again
Stayed 1 night in Sep 2021

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, comfortable and friendly
The hotel in places is a little tired but it is clean and comfortable with friendly helpful staff. Parking is busy when they have an event but there appears to be good CCTV coverage and parking seems safe and secure. I will happily stay there again, be advised in August the restaurant was not open due to staff shortages post lockdown.
Stayed 3 nights in Aug 2021

6/10 Okay

Clifford

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was really friendly, however the hotel is dated in so many ways, I felt sorry for the staff
Stayed 2 nights in Aug 2021

6/10 Okay

Selena

Liked: Staff & service
Cheap and cheerful
Reception staff were friendly. Room smelt of damp but had a nice shower, bathroom towel had blood on it, they changed the towel no problem. We paid 16 pound for 2 breakfast's and was not told it was just self service continental. We had stayed before and it was cooked or continental, felt breakfast was expensive for what it was, and they should have said it was continental only. Its cheap and cheerful and suited our needs, as we just wanted somewhere to sleep, but wouldent recommend for a nice weekend away.
Stayed 1 night in Aug 2021

2/10 Terrible

Shaun

Stayed 1 night in Aug 2021

4/10 Poor

Lisa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The beer pipes need a good clean out as the beer tasted crap. It has a funny smell to the corridors and rooms the carpets are filthy, bathroom had not been cleaned properly you could still see where someone had brushed their teeth and spat it in the sink and the bath was not clean either. All in all would not go back
Stayed 1 night in Aug 2021

6/10 Okay

Sudhir, London

Travelled with family
Liked: Staff & service
Room was supposed to be non-smoking but smelled of smoke/cigarettes.
Stayed 1 night in Aug 2021

8/10 Good

john

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great no frills accomodation. Acres of parking. Would definitely come back.
Stayed 1 night in Aug 2021

10/10 Excellent

Alzafiry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Tamally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Paul

Disliked: Property conditions & facilities
Average stay
Overall not a bad price but could do with some updating within rooms
Stayed 1 night in Aug 2021

6/10 Okay

Susan

Stayed 2 nights in Aug 2021

4/10 Poor

Philip

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Tired old building. Needs an upgrade
Booked a room for one night for a social event nearby. The website states that the hotel is newly refurbished. That maybe the case for the main building, however the annex buildings are very dated. The room was tired worn and in urgent need of decoration. It smelt of mould and stale cigarettes. The bathroom was very untidy in terms of decor. Staff were very helpful and efficient and cannot be faulted, however the building itself is in urgent need of an upgrade.
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I ordered a family room with one double and 2 single beds but was told on arrival this was it available so had to make do with a double bed for myself and 2 children. The staff were rude the place is tatty as well I would never stay again
Stayed 1 night in Aug 2021

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean rooms and lots of parking close to the centre
Stayed 1 night in Aug 2021

2/10 Terrible

Tina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice but noisy
Hotel room was fine but paper thin walls meant we heard everything in the room next door who were clearly not intending to sleep! Absolutely spoiled what should have been a pleasant stay.
Stayed 1 night in Jul 2021

10/10 Excellent

Luciana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Miriam Villanueva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2021

10/10 Excellent

Sameena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really comfortable and all the necessities. No problem at all. Definitely staying in future.
Stayed 2 nights in Jul 2021

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pleasant hotel
Very pleasant staff at the hotel allowed to order take away and eat in hotel as arrived late and no restaurant available decent bar facilities and in easy reach of my destination the next day
Stayed 1 night in Jul 2021

2/10 Terrible

Karl

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Awful experience. Totally disgusted.
We were put in a family room ( with our child) in the vicinity of a loud function room in which a party ( with v loud music) was taking place until the early hours, potentially all night. At 2am we'd had enough & packed up all our stuff & were moved to a different room. We were all exhausted the next day. There was no genuine apology. The trip was part of a birthday treat & it was just awful. Couldnt wait to get out of there. And the refund still hasn't reached our account !
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very tired annexe - needs updating. Toilet seat needs replacement. Mattresses poor. No idea about other facilities since there was a very loud party going on in the restaurant and outside areas
Stayed 1 night in Jul 2021