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Reviews of The Bell Hotel Epping

3 out of 5
The Bell Hotel Epping
High Road, Bell Common, Epping, England

Reviews

6.6
Rating 10 - Excellent. 31 out of 266 reviews" "
Rating 8 - Good. 104 out of 266 reviews" "
Rating 6 - Okay. 71 out of 266 reviews" "
Rating 4 - Poor. 35 out of 266 reviews" "
Rating 2 - Terrible. 25 out of 266 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Corin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel isn't open so i had to find somewhere
Stayed 1 night in Nov 2021

2/10 Terrible

Nicholas

Travelled with family
Disliked: Cleanliness, room comfort
Hotel messaged us and cancelled our reservation due to an emergency drove past and hotel was closed and looked like it needs pulling down as of yet no refund cannotcontact hotels.com will never use or recommend again
Stayed 1 night in Sep 2021

4/10 Poor

Lawrence

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Arrival was like something out of the Cherobyl Diaries. The place appeared deserted. We rang a number on a card in the window and a man turned up in a hurry and checked us in. He nearly disappeared again before we had a chance to ask which way was the accommodation. Ours was the only car in the car park, all night. The bedroom block was like a 1980s halls of residence which hadn't been decorated in the intervening years. On the other hand the room was a decent size, clean and comfortable (although there was a powered off mini bar which defrosted itself all over the shelves below.) All the bathroom fittings worked and there was hot water, although the shower was a bit feeble. The was a kettle and tea/coffee supplies but no milk. We bought an emergency pint from a nearby Tesco. Slept well but rather creeped out by the fact that we didn't see another soul, or hear anyone walk down the corridor all night.
Stayed 1 night in Aug 2021

8/10 Good

Floyd

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2021

4/10 Poor

Matthew

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2021

6/10 Okay

Lesley

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
We stayed as we were visiting friends, from the outside the place looks closed dark and gloomy fenced off areas! Quite scary looking, I thought we were checking into a refugee hostel. Double room only one cup and 2 pillows! The room was clean but sadly lacking, met curtains dirty. No restaurant no where to get anything, dubious people lingering in run down walk ways and corridors very sad as I lived in Epping when I was young and this was the place to stay! Not anymore
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Looks abandoned, no batteries in remote, could not get bbc , no hot water ( cold shower ) fridge in room did not work , no milk for tea and coffee. On arrival place looked deserted, grass overgrown, rubbish all round the grounds , abandoned pallets and dumpy bags
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel in the UK. 1) The only employee working locked the doors to the hotel to watch the football - had to wait 20 minutes to get in to check-in 2) Toilet didn't flush 3) No hot water 4) Bugs on the floor 5) Listing stated they do breakfast - which they don't
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2021

8/10 Good

John

Stayed 1 night in Mar 2020

8/10 Good

Sharon

Liked: Staff & service
Disliked: Property conditions & facilities
Dated décor / great breakfast
Overall the hotel is dated, with some areas needing a deep clean and desperate need of maintenance. That being said I think this is reflected in the price. The full English breakfast was freshly cooked and worth the money. The staff were lovely.
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Rooms good, comfy bed. No vegetarian options for breakfast and what was there was cold or burnt. Absolutely dreadful service in the restaurant at dinner, food not as described in menu, customer service horrendous. If you want a decent nights sleep and you are eating elsewhere then is ok but avoid the food at all costs.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Mar 2020

6/10 Okay

George

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were the best thing about the hotel. They were polite and attentive. The hotel itself was a bit dated and worn down. The toilet leaked. There was a cobweb above the toilet. we could hear the couple next door arguing/talking loudly at 4am.
Stayed 2 nights in Feb 2020

6/10 Okay

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close location to the London underground service and the local shops were what we required. And the forest was nearby to to explore
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The property is handy for walking into Epping and very reasonable rates
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly reception - we were allowed to check in 2 hours early. An outstandingly good breakfast at a very reasonable price. Easy parking. Short walk from centre of Epping. Close to M25. Comfortable quiet room, with good lighting (rare in hotel rooms) and a large sofa.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the room was very good it had all amenities we needed plus a small fridge
Stayed 3 nights in Dec 2019

4/10 Poor

Simon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Call the hotel inspector. The Hotel needs a complete renovation. I have used this hotel for years and this will be the last visit unless they spend some money on it.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Dec 2019

10/10 Excellent

Dennis

Business traveller
Liked: Cleanliness, staff & service, room comfort
Very helpful people, food very good value for money, although could have been a little hotter
Stayed 1 night in Dec 2019

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Time warp hotel
Very disapointing. Spartan 70s style. furniture and decor. Restaurant was cold. Insufficient water pressure to have a shower on the first floor. Asked to move to ground floor but told they had no rooms available even though they were less than 1/4 full. All they needed was a load of cortinas outside.to complete the 1970s look!
Stayed 1 night in Dec 2019

6/10 Okay

Chinn

Business traveller
Disliked: Property conditions & facilities, room comfort
I didn't thing places like this were still around
Stayed for 1 night very basic Motel if you want the 1950's Butlins experience this place nailed it
Stayed 1 night in Nov 2019

8/10 Good

Terry

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! Very happy with the stay in your motel, coming back soon! Thank you
Stayed 2 nights in Nov 2019

8/10 Good

tyrina

Stayed 1 night in Nov 2019

4/10 Poor

Aleksander

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Leon

Business traveller
Liked: Staff & service
Stayed 1 night in Nov 2019

2/10 Terrible

Wayne

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019

6/10 Okay

Sue, Illinois

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was a quaint hotel in the English countryside.
Stayed 4 nights in Oct 2019

2/10 Terrible

Paul

Business traveller
Disliked: Property conditions & facilities, room comfort
Not up to standards
There were no curtains n the room. I couldn’t fall reception as the phone didn’t work. I walked down to reception and informed the receptionist, he said he would check, I told him twice there were no curtains, he still needed to check to fix it. When he opened the door of the room, he agreed there were no curtains. I as told to wait as he will find another room. Some 15 mins later I hit another room!
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Bell Hotel was just one night due to a local party. Check in was easy and our room was great. Tea & coffee facilities included. Didn't use the internet facilities, couldn't see a connection from our room. We booked breakfast when we arrived, great value. Good local cab service. Recommend a cab from Epping Stn as it's quite a walk.
Stayed 1 night in Oct 2019

6/10 Okay

Janis

TV
Ok except the tv didn’t work
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
litreally the worst shower in the world.
Dirty, shower not working correctly. Would not recommend to anyone.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Really great staff, surprisingly lovely room on the Superior Double room; brilliant room service and services in the room
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
There was no handycap rooms you were put on the 2nd floor with no lift also no shower in the room for the handycap very bad would not go back there
Stayed 3 nights in Sep 2019

6/10 Okay

G

Business traveller
Stayed 1 night in Sep 2019

8/10 Good

Carl

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Andrew

Stayed 1 night in Sep 2019

6/10 Okay

Harvey

Satisfactory, clean but over price
Satisfactory a bit over priced for what it delivers
Stayed 4 nights in Aug 2019

8/10 Good

Jonathan

Travelled with family
Stayed 2 nights in Aug 2019

6/10 Okay

Philip

Stayed 2 nights in Aug 2019