Separate bathtub and shower, hair dryer, bidet, towels
Check availability

Reviews of Riad Mumtaz Mahal

4 out of 5
Riad Mumtaz Mahal
5 rue Youssef El Fassi, Essaouira

Reviews

9.0

Wonderful

Rating 10 - Excellent. 84 out of 140 reviews" "
Rating 8 - Good. 42 out of 140 reviews" "
Rating 6 - Okay. 12 out of 140 reviews" "
Rating 4 - Poor. 2 out of 140 reviews" "
Rating 2 - Terrible. 0 out of 140 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this Riad, I would only suggest that the breakfast is the weakness, jam and bread is not a continental breakfast, no eggs, cheese, or meats, This is the only negative on the service. The roof terrace was also disappointing and well below expectation. So in summation, the riad is beautiful, and my message to te RIAD is - my room was great and your staff are great, but you need to improve the quality of your breakfast, and put some thought into landscalping and updating your roof terrace.
Stayed 3 nights in Apr 2024

8/10 Good

Hania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, very well thought out and intricate decor. Bed very comfortable and good WiFi throughout. The room was clean and the man on reception when we checked in and most mornings was lovely. Breakfast was nice apart from one day when there was toasted stale bread. On the first morning of our stay we woke to find a TV show shooting in the hotel. Warning would have been nice as we had planned to spend the rainy day relaxing in the room and getting a massage - but it was too noisy, and we couldn't send out laundry as staff were too busy. We also had to go out in the rain to get between breakfast and the stairs to go to the room as the elevator and main part of the hotel were out of bounds due to filming. The day after the rain there was banging all morning, presumably roof repairs after the rain? Not there fault. Language barrier with staff in the evening and night shift, but nothing major. Sometimes slow to get back into the hotel as the door is locked in the night. Would stay again, but wouldn't rush back.
Stayed 1 night in Feb 2024

8/10 Good

Daniel, cedarhurst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place has amazing moorish decorations. Room are very widw with high ceiling. Very impressive. The only downside was the horrible mattress. I woke up with back pain after few hours. My wife had the same problem. Uncomfortable bed.
Stayed 1 night in Jan 2024

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities
Centrally located, beautiful decor and wonderful staff
Stayed 3 nights in Jan 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

8/10 Good

Rahma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay
Stayed 2 nights in Sep 2023

6/10 Okay

Ananda

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully designed, the staff were friendly and helpful. We really enjoyed our stay. Thank you :)
Stayed 1 night in Jul 2023

8/10 Good

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located
Lovely place and week located at medina entrance. Big room and well furnished. Just problem with wifi and poor breakfast
Stayed 1 night in Jun 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great centrally located Riad, Highly recommend .
Stayed 1 night in Mar 2023

10/10 Excellent

lina

Stayed 2 nights in Jan 2023

8/10 Good

Macey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The riad is really beautiful! Staff was friendly - they even brought tea up to my room at 11pm, which was very kind. The breakfast was decent, but small. The location is perfect - on the outside perimeter of the Medina, so parking is close and it’s easy to find.

8/10 Good

Martin

Liked: Property conditions & facilities
Delightful decor, not unique by Moroccan standards but very pleasant. Spa was nice and relaxing. In outskirts of souk/medina with parking in public harbour car park. Wonderful large bath worth the fun but be prepared for long full time. In short would visit again but suited for short break 3-4 days as no great facilities although roof top does allow limited sun bathe.

10/10 Excellent

Amal

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Abdelkader

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Perfect Stay
We loved everything about this hotel! It was quiet, clean, the rooms were much bigger than expected and the bed was very comfortable. This is probably the most beautiful place we've ever stayed! The staff was amazing, as well and they were very courteous and tried hard to accomodate our special requests. We had a delicious hearty breakfast every morning on the rooftop terrace overlooking the ocean, and the location couldn't be more perfect. Highly recommend and we'll definitely be staying there again next time.
Stayed 3 nights in May 2022

10/10 Excellent

Mhamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Mohammed

Travelled with family
Liked: Cleanliness, staff & service
First of all the architecture and decorations are stunning and worth the visit in themselves. However, the hotel and service need a review and a level-up to align with 4 stars standards. We were particularly surprised by
Stayed 2 nights in Jun 2021

10/10 Excellent

Abhay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow! 10 on 10!
Oh wow! What do I say about this place. It was an awesome experience, comfortable clean and cozy. This is the most authentic Moroccan/Arabic themed hotel we saw. The Ros are so classy, comfortable and cozy. Well located and away from the extremely noisy places. The terrace area was fantastic with a beach view to have breakfast or other meals. We are vegetarians and they made sure to have enough vegetarian options. I will insist that anyone and everyone going to Essaouira must stay here, it's just fabulous. We would also like to thank Amal who made sure that we have a comfortable stay and helped us in arranging for a taxi pick-up from the airport. The hammam, spa and massage in the Riad is also fabulous with professional staff.
Stayed 2 nights in Jan 2020
Response from Amal on 26 Jan 2020
Hello, i hope that you are very well , i want to thank you for your point of view , and we hope to see you gain . i wish you all the best

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We celebrated my fathers 80th Birthday here and stayed for 2 nights and booked 5 units. They were all spotlessly clean, spacious, nicely furnished with great kitchens and bathrooms. The management could not have been more helpful or pleasant. The function room was brilliant for our party. Great service, delicious food and excellent bar set up. I would highly recommend this property. The golf club house has a restaurant and serve breakfast, lunch and dinner. Nice walk to 13th Beach.
Stayed 1 night in Dec 2019
Response from Amal on 26 Jan 2020
Hello thank you for your comment we wish to welcoming you for next time

10/10 Excellent

HENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything good!
perfect!
Stayed 1 night in Dec 2019
Response from Amal / Siham on 25 Dec 2019
Thank you fro your coment hope to see you a gain

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful Riad
Check in was slow and my room wasn’t ready which was disappointing. Service was not friendly. Took a few days for the staff to warm up and be friendly towards me. Breakfast is very basic indeed and served in the dimly lit restaurant With zero atmosphere next door.. Rooms are very large and beautiful. Good location. Cleaning lady is fantastic and very friendly. WiFi is very slow and doesn’t work well.
Stayed 1 night in Dec 2019

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Charlet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful riad !
A very beautiful riad in a really good location for exploring the old part of the city. Zohair was a great host and made our stay very pleasant, he always had a smile and chatted to us for quite some time. He is an asset to the riad!
Stayed 4 nights in Oct 2019
Response from Amal on 15 Oct 2019
Hello, thank you for your comment we are always at your service see you next time

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Never knew that such a beautiful Riad is hidden in Essaouira.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
Loved everything....what an amazing experience...felt like a Bollywood star...the rooms are so so beautiful.....breakfast pretty good....bed super comfy....lots of hot water...5 mins from everything....only downside was the restaurant, no music ,very quiet, we opted to eat elsewhere.
Stayed 3 nights in Jun 2019
Response from Amal on 3 Jul 2019
thank you for your comment we will be happy to see you another time

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in town.
If you want a grand suite for around €50. Worth staying here. Massive bath and shower room, king size bed. Amazing Riad.
Stayed 2 nights in Feb 2019
Response from Amal on 27 Jun 2019
thank you for choosing our Riad we will be happy to welcoming you in other time

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like royalty
We stayed there unfortunately only one night, but what a beautiful place to stay, you feel like royalty. The staff is friendly, location is perfect and near a cheap parking lot and just next to the port and souq. The room was outstanding, we fell in love and the inner areas of the riad were also magnificent.
Stayed 1 night in Mar 2019
Response from Amal on 3 Apr 2019
thank you so much , see you next time inchallah

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Live like royalty!
Sooooo much room, soooo exotic and palatial. Only problems were a door that didn’t close properly and rather poor lighting in the room if you want to read or write.
Stayed 4 nights in Jan 2019

10/10 Excellent

Lekshmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
One of the best stays we had within the budget especially if you are travelling with a toddler. The satff has been extremely polite and helpful. They managed to get milk and other essentials for the toddler even if it was not a mealtime. They were also very prompt in arranging taxis and other appointments as requested.
Stayed 3 nights in Dec 2018
Response from Amal on 13 Jan 2019
thank you for your point of view we are always at the service of our clientele

10/10 Excellent

Irman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay
Best location for riad in Essaouira!
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 4 nights in Dec 2018

10/10 Excellent

Tim

AMAZING! Old, but well maintained. Rooms are huge but can get a bit cold at night as the AC heating did not work.
Stayed 1 night in Oct 2018

10/10 Excellent

Neville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool stay
Cool
Stayed 2 nights in Oct 2018
Response from Amal on 24 Oct 2018
thank you for your comment hope to see you next time

8/10 Good

Maram, Jeddah, Saudi Arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience in a great location near to the beach & in the center of the heart of the city.. I would recommend it & when visiting Essaouira, I would never go to another hotel...
Stayed 1 night in Oct 2018
Response from Amal on 24 Oct 2018
thank you for your comment we hope to see you next year

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Essaoiura RIAD Mumtaz Mahal
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Loved our stay at this palacial riad! Rooms are large with high ceilings and grandeur giving an otherworldly experience. The riad is also very well located near the beach and Medina. Highly recommended stay!
Stayed 1 night in Sep 2018
Response from Amal on 24 Oct 2018
thank you we hope to see you next time

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little stay
We really enjoyed our short stay at Riad Mumtaz Mahal. The room is beautifully decorated. Breakfast is very nice up on the terrace. And the Riad is in a great location.
Stayed 3 nights in Sep 2018
Response from Amal on 24 Oct 2018
thank you for your comment welcome to you next time

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean and confortable HOTEL, next to all main thing and activities in Essaouira. people of the Staff are great!
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Beautiful building and rooms but needs work
The staff seemed generally nice and helpful although one of them seemed rude and self absorbed. The rooms were truly incredible, but if it wasn't broken air con in one room it was a broken fridge and phone in another. Also some lights worked others didn't. Good location.
Stayed 2 nights in Jul 2018

6/10 Okay

Ann, London

Disliked: Staff & service
Beautiful & central but not much else to it
The room was gorgeous (white room in main image) but there was a lack of attention to detail. Light switches that did nothing, wobbly shelves, plugs with no electrity, TV didnt work, phone didnt work. No wifi in room. When I reported the issues to the receptionist, she insisted that the wifi worked (even though I took screenshots showing it didnt) and said for the repairs, no one would be around until 10.30pm. At 10.30 no one tried to contact us and as it was only 1 night´s stay we let it go. Tax was higher than advertised about 6 Euros for 1 night (55MAD), which you are told to pay up front. I was disappointed as the visual is there but pretty much everything else was lacking. We spent the rest of our time in Essaouira in a smaller local riad.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room, nice decor
Typical Riyad, lovely architecture and spacious room Need to upkeep draperies but overall great !
Stayed 1 night in Jun 2018

10/10 Excellent

sandy, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visual wow factor was amazing
Wow this was just such an exotic riad. We loved the both rooms we stayed in. Staff were great breakfast everything you needed and more. Location was perfect quiet ally just off the main walk area. Value for oney exceptional. Essaouira is a wonderful relaxed friendly environment where you can get to speak and be involved with local life.
Stayed 3 nights in Apr 2018

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like staying in a palace
This was our second stay at Mumtaz Mahal - both booked through Hotels.com On both occasions, the Riad did NOT know that we'd booked a specific room and I don't know if the fault lies with Hotels.com or with MM but it's not acceptable to offer people the option to choose a room and then not honour that. Luckily after one night in another room, we were able to move to the one we'd booked. I love this place. The total 'over-the-top' decor, the enormous beds, the marble bathrooms are all delightful. Breakfast on the roof is ok but nothing exciting. They could do with putting in a bit more shade as even in December we were roasting at 9.30 in the morning. We love this place and when the price is good, it will always be on our shortlist. But I recommend to write to the MM ahead of your trip and reconfirm your chosen room.
Stayed 4 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful clean rooms
beautiful spacious room, with shower and large bath tub. Room cleaned every day and lovely breakfast provided on the terrace. Good location for the medina , beach and the supratour bus station. Id stay there again.
Stayed 4 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightfully over the top riad run by women!
This place is a delight. We liked it so much we stayed two more nights and stayed in another room. Almost all the staff is women who speak excellent French and good English and no one tried to sell us tours or anything. The rooms are huge and unlike many riads there are several rooms that have windows to the outside. The bathrooms are amazing with huge tubs, one of the ones we had was 6 by 4 feet and both were deep soakers. It's in a great location just at the edge of the Medina and there is view of the water from the terrace. It is a riad so the beds are pretty hard and the wifi was pretty poor but it was so pretty and the staff so nice we didn't care. The staff arranged my cooking class and a private taxi for our drive back to Marrakesh. We stayed in Mina and Mandara, Mina is a beautiful blue room with a huge tub and window to the outside and Mandara has a huge bathroom with separate shower and tub and a french door window in the bathroom and bedroom, both rooms have seating areas and desks. The rooms like most rooms in riads are dark. The courtyard doesn't have a pool only a fountain and there is also a cover sitting area. The riad has a removable cover so no worrying about the weather. The breakfast also included eggs instead of just breads and yogurt. I would be so happy to stay here again!
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Beautiful hotel with small imperfections
The hotel and the rooms are absolutely beautiful. Unfortunately, we've got a room with a broken AC which spoiled the whole experience quite a bit. There was fan provided but it was too loud to leave it on for the night. Neither of us had a good night sleep during our stay. We also had to ask twice for shampoo as we didn't have any in the room. The TV was broken too. Not sure if the beauty of the hotel could make up for all those things. The breakfast was quite nice but the same every morning. We were staying for only 2 nights so it was ok.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No pool/hammam included but beautiful decor
Beautiful riad in a good location. The pool was empty during our stay and we were told that the pool/hammam was separate from the hotel and we would have to pay extra to use it.
Stayed 6 nights in Sep 2017

6/10 Okay

A, Berlin, via all sorts of places

Liked: Property conditions & facilities
Beautifully restored Riad in Essaouira
So while the decor of this building and the rooms is breathtaking, there are a couple of drawbacks: the beds are incredibly hard as per Moroccan standard, and for all their traditional glory the hotel itself, and it's infrastructure is incredibly old. Lights may or may not turn off wall plugs or example, and may or may not function as supposed to.. it's the living embodiment of Insha'allah. Also the hotel staff are not exactly fluent in English which leads to not really bringing across personality. All interactions can feel pretty wooden if you don't speak French or Arabic, so arm yourself with google translate. The roof terrace is nice, but like the rest of Essaouira; in need of some love, but all in all not an unpleasant stay; just a quirky one.
The moving roof that protects the Riad from the salt
The courtyard from the 2nd floor
Stayed 4 nights in Aug 2017