Terrace/patio
Check availability

Reviews of Hotel Emeraude Essaouira

2.5 out of 5
Hotel Emeraude Essaouira
228 rue Chbanate, Essaouira

Reviews

9.4

Exceptional

Rating 10 - Excellent. 32 out of 48 reviews" "
Rating 8 - Good. 15 out of 48 reviews" "
Rating 6 - Okay. 0 out of 48 reviews" "
Rating 4 - Poor. 0 out of 48 reviews" "
Rating 2 - Terrible. 1 out of 48 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in the medina but in a peaceful street. Comfortable rooms with a lovely roof terrace and friendly, helpful staff
Stayed 1 night in Apr 2024

8/10 Good

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A calm and peaceful space in a laid-back town. The room was attractively decorated and a decent size. We enjoyed the breakfasts on the roof terrace.
Response from f on 31 Mar 2024
Thank you very much Alex

2/10 Terrible

Mohamed, Pensacola

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

James

Liked: Staff & service
Ok
Stayed 2 nights in Nov 2023
Response from F on 4 Dec 2023
Merci

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from FRED on 11 Oct 2023
Merci Mohamed

10/10 Excellent

Abdelaziz

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and nice people
Stayed 1 night in Jun 2023
Response from F on 5 Jun 2023
Merci Abdelaziz

10/10 Excellent

Alexandra

Stayed 1 night in Apr 2023
Response from F on 11 May 2023
Merci Alexandra

8/10 Good

lingyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Fred on 31 Mar 2023
Thank you

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
The room for one person was the tiniest room I’ve ever stayed in. Manageable if you’re low self-maintenance. The cutest lobby… great safety.
Stayed 2 nights in Mar 2023
Response from Fred on 31 Mar 2023
Good morning HeidiThank you for you appreciationBest regards

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING riad in the old Medina
Stunningly beautiful riad just a stone’s throw from the bus terminal. This was hands down the best and most comfortable property that I stayed at in my entire trip to Morocco. The room was clean, modern, inviting, bright, and welcoming. Unique lamps and furnishings gave it a cozy feel. Honestly, this place is probably underpriced - get in while you can. Breakfast was superb, and served on the terrace. The hosts were so lovely and welcoming, and even brought me coffee to enjoy while I worked on my computer in the reception area. Unbelievably amazing guesthouse - I was actually disappointed to leave.
Stayed 1 night in Feb 2023
Response from Frédérique on 6 Mar 2023
Thank you very much DavidFor your wonderful appreciation.I hope to see you againBest regards

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweetest place ever!!!!
The place was the absolute best. Great location, quiet, airy and clean beyond reproach. The light blue and white color scheme was perfect. The rooms are smaller, but there is shelving and hooks aplenty. Also lamps in corners and over the beds. And oh yes, the staff are ever so friendly
Stayed 2 nights in Jan 2023
Response from Frédérique on 23 Jan 2023
Thank you very much for your nice review.All the best

10/10 Excellent

Gabriel

Stayed 1 night in Aug 2022
Response from Fred on 19 Aug 2022
Thank you very much Gabriel

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Lovely riad inside the medina and close to the beach. Everything is walking distance and safe. Inside everything was as pictured although the room was bigger than it seemed in the photos. Very clean and comfortable. The breakfast was fantastic and the staff was very accommodating. They allowed us to store our bags and spend time on the terrace after we checked out and were waiting for our transfer to Marrakech. 10/10 would stay again.
Stayed 1 night in Feb 2020
Response from Frédérique on 8 Mar 2020
Thank you very much Jorge

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for a night would definitely come back!
Needed to use Google map to get the riad first time but once you know the town and which gate you use to enter the Medina then its not difficult to reach this place. Clean room, bed linen was so fresh shower was hot enough pressure is okay,strong wifi signal. You can request what would you like to have for the breakfast(What drink/fruit/yogurt etc), having a breakfast in the rooftop was great! Thank you for your hospitality, also for preparing kettle as I requested, I really wanted to have a tea which is not mint tea!
Stayed 1 night in Feb 2020
Response from Frédérique on 1 Mar 2020
Good morning Thank you very uch for your great review Best regards Frédérique

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
unbelievably good value at £21 pn and very stylishly kitted out.
Stayed 4 nights in Dec 2019
Response from Fred on 8 Jan 2020
Thank you very much

8/10 Good

Jan

Liked: Room comfort
Stayed 4 nights in Dec 2019
Response from Fred on 8 Jan 2020
Thank's Jan

10/10 Excellent

tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Perfect Riad
perfect riad. beautifully decorated with amazing staff. excellent location. everything you need for a simple and relaxing stay in Essaouira. Loved it!
Stayed 3 nights in Dec 2019
Response from Frédérique on 16 Dec 2019
Thank you very much Tiffany We are very happy to read your review All the best

10/10 Excellent

Evgenija

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing design, great staff and lovely location! Exceeded all expectations and great value for the price!
Stayed 1 night in Sep 2019
Response from Frédérique on 21 Sept 2019
Thank you very much for your kind message Looking forward to seeing you soon next time Frédérique

8/10 Good

MondeeWanderer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, very good location, great breakfast
Stayed 3 nights in Jun 2019
Response from Frédérique on 22 Jun 2019
Thank you very much for your revue. Best regards

8/10 Good

nathalie

Liked: Cleanliness, staff & service
Bon petit déjeuner Bien placé dans la médina
Stayed 1 night in May 2024

10/10 Excellent

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Preis/Leistungs Verhältnis. Das Hotel befindet sich wenige Meter am Eingang zur Medina, dadurch ist es sehr leicht zu finden. Zimmer sind sauber und das Frühstück war ebenfalls gut
Stayed 1 night in Mar 2024
Response from FRED on 18 Mar 2024
Thank you very much Louis

8/10 Good

Johanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein sehr schön eingerichtetes Hotel in Idealer Lage um alles Fußläufig zu erreichen. Der Stil der Unterkunft hat mir sehr zugesagt. Das Personal war mehr als freundlich. Beim Frühstück hätte ich persönlich mir auch eine Salzoge Komponente gewünscht im gegenzug zu den Marmeladen und co. Ansonsten waren wir sehr zufrieden mit der unterkunft und würden auch gerne wieder kommen. Jedoch nicht im Sommer, da dieses Hotel keine Klimaanlagen besitzt. Im februar war dies nun kein problem, aber ich kann mor vorstellen, dass man im Sommer Probleme mit der Temperatur auf den Zimmern haben könnte
Stayed 3 nights in Feb 2024
Response from FRED on 18 Mar 2024
Hallo, vielen Dank für Ihre NachrichtWenn Sie spezielle Wünsche haben, können Sie uns gerne fragen, wir stehen Ihnen gerne zur VerfügungIn Essaouira ist das Klima sehr gemäßigt, da wir am Meer liegen und eine Klimaanlage nicht erforderlich istBis bald

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien !
Lit confortable, salle de bain propre, chambre bien aménagée et de bon goût. Personnel agréable. Le meilleur riad que l'on ai fait au Maroc. Bon rapport qualité/prix.
Stayed 4 nights in Dec 2023
Response from Frédérique on 11 Jan 2024
BonjourMerci beaucoup pour vos appréciationsBelle journée

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Außergewöhnlich reichhaltig und liebevoll arrangiert fand ich das Frühstück auf der Dachterrasse. Das Hotel ist sehr stilsicher und geschmackvoll eingerichtet.
Stayed 1 night in Nov 2023
Response from f on 8 Nov 2023
merci

10/10 Excellent

Claude

Liked: Amenities
Très très sympathique et un accueil super agréable, personnel très au petit soin pour les hôtes. Merci à eux
Stayed 2 nights in Sep 2023
Response from FRED on 11 Oct 2023
Merci beaucoup

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 semana em Essaouira
Relação preço/qualidade muito justa. Cama confortável e almofada confortável e quarto perfeito para uma pessoa. Bom isolamento da luz de manhã com os cortinados que têm. Não tem ar condicionado, mas no verão não necessita, pois é uma cidade fresca e húmida perto do mar. Serviço prestável e simpático com destaque para as perguntas respondidas antes da chegada e para a simpatia e disponibilidade para ajudar e para as informações prestadas pelo Amid, Fátima e Zara. Terraços muito bons e pequeno almoço também. Riad que se sente que foi construído com amor e decorado com bom gosto. Excelente localização para quem chega de bus na Supratours e também para se deslocar pela cidade e em outros transportes necessários, como petit ou grand táxis ou nos autocarros Lima. Únicas sugestões que faria: - ter sempre uma peça de fruta disponível para o pequeno almoço (mas podemos comprar nós e consumi-la ao prqueno almoço e há alguns dias em que o Riad tem fruta disponível ao pequeno almoço); - lavarem os tapetes na máquina com regularidade, ou substituirem-nos e poderem atualizar ou tingirem os cortinados; - poderem atualizar a roupa de cama. Adorei a estadia e as pessoas que fazem parte do staff. Voltaria sem dúvida alguma.
Stayed 6 nights in Aug 2023
Response from f on 16 Aug 2023
Muito obrigado pelo seu comentário

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023
Response from F on 29 Jul 2023
Merci beaucoup

10/10 Excellent

cora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from F on 28 Jul 2023
Merci

10/10 Excellent

shana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
GOOD
Stayed 3 nights in Jul 2023
Response from F on 17 Jul 2023
Merci Shana

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 7 nights in Jun 2023
Response from F on 17 Jul 2023
Merci Catherine

8/10 Good

Jacques

Stayed 1 night in Jun 2023
Response from F on 15 Jun 2023
Merci

10/10 Excellent

olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel plein de charme, confortable et propre. Très bon accueil, et le petit déjeuner sur les toîts fait maison sur commande est parfait. Je recommande sans hésiter cet hôtel, d'autant qu'il est très bien placé, à l'entrée de la médina.
Stayed 1 night in May 2023
Response from Frédérique on 30 May 2023
Bonjour Olivier,Merci pour votre gentil commentaire, je transmet vos compliments à l'équipeA bientôt

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Très bon hôtel très bien situer, quelques personnes qui reste devant l’entrée un peu dérangeant ..
Stayed 2 nights in May 2023
Response from F on 30 May 2023
Merci Charles

10/10 Excellent

franck

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charmant
Stayed 1 night in Apr 2023
Response from f on 2 May 2023
Merci Franck

8/10 Good

Marc

Stayed 1 night in Mar 2023
Response from fred on 3 Mar 2023
Merci Mzrc

10/10 Excellent

Karim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel émeraude un régale
Recommande fortement la ville essaouira splendide sécurité repo conseille vivement hôtel émeraude accueille chaleureux propreté service top l’es femme de ménage telemen gentille pro et souriante au petit soin la propriétaire magnifique une femme classe je reviendrai sûrement
Stayed 4 nights in Feb 2023
Response from Frédérique on 20 Feb 2023
BonjourMerci beaucoup pour votre agréable appréciationBien à vous

10/10 Excellent

Nele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice oase in medina
We had very nice stay in this stylish and beautiful hotel. The owner and stuff was very kind to help us when we had some questions. The breakfast was very good.
Stayed 1 night in Jan 2023
Response from Frédérique on 27 Jan 2023
Good morning,Thank you for your nice reviewBest regards

8/10 Good

Sam

Response from F on 9 Mar 2023
Merci Sam

10/10 Excellent

SADA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cetais bien passable juste les chambre un peut petit
Response from F on 14 Jan 2023
Merci

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from FB on 9 Jan 2023
Merci infiniment

8/10 Good

ROGER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très beau souvenir d'Essaouira
Stayed 2 nights in Nov 2022
Response from F on 2 Dec 2022
Merci

10/10 Excellent

Mustapha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe endroit : > Bien placé. > Parking sùr et à 2 min à pied > Calme. ....
Stayed 1 night in Nov 2022
Response from Frédérique on 21 Nov 2022
Merci beaucoup Mustapha

8/10 Good

Beatriz

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Correu tudo muito bem, fomos muito bem recebidos e fica super bem localizado
Stayed 2 nights in Feb 2020
Response from Frédérique on 15 Feb 2020
Ola Beatriz Muchas gracias

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
After making a huge error and coming a Day early they were able to switch dates without extra cost. Excellent service! Everything was great otherwise except there was no heating so room was very cold during this off-season period.
Stayed 1 night in Jan 2020
Response from Frédérique on 25 Jan 2020
Thank you very much for your appreciation. I have heaters, don't hesitate to ask me Best regards

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019
Response from Fred on 18 Nov 2019
Merci Johanna

8/10 Good

sara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Fred on 25 Sept 2019
Merci Sara A bientôt