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Reviews of High Point Inn

2.5 out of 5
High Point Inn
10386 Water Street, Ephraim, WI

Reviews

9.4

Exceptional

Rating 10 - Excellent. 141 out of 204 reviews" "
Rating 8 - Good. 55 out of 204 reviews" "
Rating 6 - Okay. 7 out of 204 reviews" "
Rating 4 - Poor. 0 out of 204 reviews" "
Rating 2 - Terrible. 1 out of 204 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Abby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always have an enjoyable stay at High Point. The rooms are clean and up to date. The location is great for easily getting around. They always put effort into making the gardens and grounds look nice too!
Stayed 3 nights in Oct 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
We had a great time during our stay. The location is central to all the tourist attractions. Great comfort!
Stayed 2 nights in Oct 2023

10/10 Excellent

Lorin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Trista

Disliked: Staff & service, room comfort
You can find better in Door County
Check in staff was rude at our arrival. We got into town just a bit earlier than expected. Before heading off to do something we went in just to check, maybe our room was done already… so we could unload cars and settle in. Lady was rude about it, like we were asking for such a huge request. Upon finally checking in, rooms were standard. Clean but dated. Beds were the hardest most uncomfortable mattresses I have ever slept on. Was a long stay for just that reason alone.
Stayed 2 nights in Sep 2023

8/10 Good

Bradley

Travelled with family
Liked: Staff & service, amenities
One of the toilets did not work. Hot water heaters questionable. Staff is great.
Stayed 4 nights in Sep 2023

8/10 Good

Ron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was OK room 221 was to humid even w/the air on
Stayed 2 nights in Aug 2023

10/10 Excellent

Jane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second summer staying at High Point Inn and we’ll be back again next year! The amenities are great, love having two bedrooms and bathrooms, and staff is always pleasant and friendly. This year we had some battery trouble with our car and they even had a portable charger so we could get it started! The location is convenient for all of our favorite DC stops.
Stayed 3 nights in Aug 2023

10/10 Excellent

Peter

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We love the size of the rooms, setups, friendly staff, clean building with a lot of games and communal areas.
Stayed 3 nights in Jul 2023

10/10 Excellent

Luda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was our first time at Highpoint Estates and hopefully not our last. The hotel was very clean and everyone is so friendly. A very nice place.
Stayed 3 nights in Jul 2023

10/10 Excellent

Laurie, Burlington

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. We had a two bedroom suite and it was perfect. Lots of room, comfy beds and pillows. Two bathrooms, and a large deck with sitting and dining area. We will stay again!
Stayed 1 night in Jun 2023

2/10 Terrible

NICHOLAS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
nice staff, nice rooms
Stayed 2 nights in Jun 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second visit was just as nice as the first visit
The hotel was just lovely. I have stayed there once before, and it was lovely then too, why I went back. Beautiful hotel/condo in a beautiful location. Close to everything. The staff is really kind and helpful. The rooms are very clean, and everything you need is in the room. I didn't have to ask for anything. I'll definitely stay here again.
Stayed 3 nights in May 2023

10/10 Excellent

Ray

Stayed 3 nights in Mar 2023

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and easy excess to getting around
Stayed 2 nights in Dec 2022

10/10 Excellent

Suzanne L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were great.
Stayed 3 nights in Oct 2022

8/10 Good

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice. The only problem we had was that the tv in the living room didn’t work. We spoke to staff twice during our stay yet no one came to fix it. Overall, it is a wonderful place to stay.
Stayed 4 nights in Oct 2022

10/10 Excellent

Bruce

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve been staying at High Point Inn for years with another couple, booking a suite each time. We love the convenience of two bedrooms, two bathrooms and a kitchen and living room. The rooms are always clean, beds are comfortable and the staff is always friendly. We’ll continue to be customers as long as we can!
Stayed 2 nights in Sep 2022

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. On the top of our list for Door County.
Stayed 3 nights in Sep 2022

10/10 Excellent

Rosa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant long weekend in a great location
Two couples stayed in a two bedroom two bath condo. There is one window air conditioner in the living room that is supposed to cool the entire place. There are wall fans to suck the cool living room air into the bedrooms. It’s an odd set up but it worked fair to cool the bedrooms at night. They kitchen was well equipped. The two pools were terrific. It’s older and dated but very clean. The mattresses are very firm but the pillows were perfect. Tons of board games and puzzles in the lobby and tables to play on. Every staff member we encountered was kind and friendly. The location is 10/10 for accessibility to all the fun things to do in Door County.
Stayed 3 nights in Aug 2022

10/10 Excellent

Jane

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families! Loved the board games available and the location is great.
Stayed 3 nights in Aug 2022

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2 bedroom unit had a lovely balcony with shade where we enjoyed eating and relaxing.
Stayed 3 nights in Jul 2022

8/10 Good

steve

Travelled with family
Liked: Cleanliness, staff & service
Overall experience good Inadequate Wifi
Stayed 3 nights in Jul 2022

10/10 Excellent

James

Stayed 3 nights in Jul 2022

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect for our needs/wants! Affordable suite for 4- clean, updated with many nice touches! Staff available, but pretty self sufficient. Pretty grounds- some areas a bit overgrown. Awesome front poach and front lobby - very comfortable and tables provided for many board games that they have! Great Door County Coffee available daily!
Stayed 3 nights in Jun 2022

10/10 Excellent

Debra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suites were very comfy and spacious. The two pools were great!! Staff was friendly and helpful.
Stayed 2 nights in Jun 2022

10/10 Excellent

Sara

Stayed 1 night in May 2022

6/10 Okay

hong, appleton

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I arrived 5 minutes earlier than 3 pm ( the regular check in time) and was denied check in. The staff was dude. No hello or goodbye from the staff.
Stayed 3 nights in May 2022

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Clean, well kept up, and perfect for a family!
Stayed 2 nights in May 2022

8/10 Good

David

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I liked the cottage feel of the property and the room suites were very cozy with two TV's and good amenities. The rooms could be updated in the near future but all in all, very nice property and friendly staff.
Stayed 1 night in Feb 2022

10/10 Excellent

Victor, Green Bay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2022

10/10 Excellent

Valerie S.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. Very clean, inviting and perfect spot for an overnight getaway.
Stayed 1 night in Nov 2021

10/10 Excellent

Brian

Stayed 2 nights in Oct 2021

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a fantastic stay. Will definitely stay here again.
Stayed 3 nights in Oct 2021

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the money…nice pool hot tub and gift shop
Stayed 3 nights in Oct 2021

10/10 Excellent

Pam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the area, nice place. Clean, convenient check in and check out. Liked the coffee in the morning.
Stayed 2 nights in Sep 2021

8/10 Good

Timothy R, Neenah

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at High Point, very clean and a convenient location. The staff were very helpful.
Stayed 2 nights in Sep 2021

10/10 Excellent

Jacquelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming, spacious, and convenient!
High point in is located between Ephraim and Sister Bay, convenient to anything you would want to do in Door County. My family and I stayed in a spacious 2 bedroom/2 bathroom suite with a kitchenette, living room and patio. The indoor pool was immaculate and airy. Parking and check in was a breeze.
Stayed 4 nights in Sep 2021

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Overall we liked our stay at High Point Inn. The location was great and close to everything we wanted to see. The only negatives were that our room was damp and smelled musty, even though we had the air conditioner on. The indoor pool area was also extremely stuffy, warm and hard to breathe. It felt like being in a sauna so our time was limited in the indoor pool area. Other than that the staff was great.
Stayed 4 nights in Aug 2021

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this is a really well maintained, great place to stay in Door County. The location is perfect with so much to do in the area. The landscaping is beautiful and I love it that there are indoor and outdoor pools.
Stayed 2 nights in Aug 2021

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought this was a great property. It is older and dated. There are room air conditioners, so it was hard to get the rooms cool. The layout of the rooms were nice. We had a 2 bedroom suite and it had a kitchen which was great. Great people at the desk.
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean spacious two room suite with full kitchen and two baths. Much bigger than a regular hotel room. Trent was working the front desk and was super friendly and helpful. I would definitely recommend the place.
Stayed 3 nights in Jul 2021

10/10 Excellent

Sadie

Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gem of a place that is in a great location!
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice and comfy. Good pool facility, and close to everything in the north Door area.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was fine. We had a 3 bedroom suite. The fans in each bedroom were awesome since the master bedroom got kind of hot without its own AC unit in there. Nothing negative to really say. No cleaning service yet because of covid. Wasn't sure if we were allowed to use one of the grills that were around the property. Pool was nice. Indoor could have used a dehumidifier as well as our room (had to run AC 24/7 to keep it dry in there). Would stay again.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
We t
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families. Huge rooms with all you need for a great stay in Door County. Will come again.
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 5 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2020