Endurance City Holidays from £676

Amazing stay. Was my birthday and Nidine (hopefully spelt it right) was great, arranged for balloons and decorations for my room which made my day even more special. Had an amazing time- thank you

It’s a very nice hotel with big rooms, balconies and an excellent food. Staff are really nice but lack experience.

Great stay for the price

I had a disappointing check-in experience at the hotel. As an Expedia gold member, I was expecting to receive an upgrade, subject to availability. Surprisingly, there was an available upgrade, but the hotel staff informed me that I needed to be a gold member with their specific program. I requested, at the very least, a room with a view, highlighting my status as an Expedia gold member. However, the receptionist signed me up for their membership, even though I already had a membership with Expedia. The check-in process was frustratingly slow, with an excessive amount of paperwork to sign. While the hotel itself was decent, I believe there is room for improvement in their services. They should be more accommodating to guests who come from different platforms with various memberships. It's disheartening that, despite being a loyal Expedia member since 2010, I was treated in such a manner simply because I didn't make a direct reservation with the hotel.

Ok. I had never heard of this hotel prior to staying this stay. It was an overnight stay that was necessitated by the storm that shut down Dubai Airport. My wife knew or the hotel because it is a feature in a reality tv ahow called Dubai Bling. In any event, the lobby of the hotel is spectacular, as was the view from the upgraded room we got. It overlooked the Creek. Also, the staff was very friendly and helpful...but that is a standard in a 5* hotel in Dubai or anywhere in the Middle East, for that matter. Why did I give it a 3* having said what i just did? Well, the rooms were old. They have an old style. They felt old and felt like they needed to be upgraded. Dont get me wrong, they were clean. The room we were given was spacious and had a lovely Creek view. But it did not have that consistent feeling that is young, vibrant and fresh that characterises Dubai. We also happened to have dinner in the Italian restaurant in the hotel. Frankly, the restaurant decor was awful. The chairs were coated in what was undoubtedly rich curtain-style thick fabric in a kind of 1970s bad taste. For as fresh and impressive as the lobby looked, the rest of the hotel had that rundown look. It's not a property I would stay in again, Dubai Bling or not. I suppose its depth of character is consistent with the fickleness of that reality show.