Room, 2 Queen Beds (Mobility/Hearing, Kitchenette) | Desk, blackout curtains, iron/ironing board, cots/infant beds

Reviews of Hawthorn Extended Stay by Wyndham Ellsworth / Bar Harbor

3 out of 5

Reviews

8.2

Very good

Rating 10 - Excellent. 398 out of 1000 reviews" "
Rating 8 - Good. 372 out of 1000 reviews" "
Rating 6 - Okay. 150 out of 1000 reviews" "
Rating 4 - Poor. 51 out of 1000 reviews" "
Rating 2 - Terrible. 29 out of 1000 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Stephanie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The property was great place to stay while visiting Acadia National Park. The room was clean and just right for 5 of us to stay, there was plenty of space. I wish that there was body wash for the shower instead of bar soap, and some hand & body lotion would've been nice as well. The breakfast was good, there were plenty of options for us but the coffee didn't taste very good. The pool area was spacious and my kids enjoyed the pool.
Stayed 2 nights in Apr 2024
Response from General Manager on 28 Apr 2024
Dear Stephanie,Thank you for being our guest and for sharing your experience. It is great to know you had a relaxing time and that your spacious room, our location, and breakfast exceeded your expectations. We are also glad your kids had a good time and enjoyed our pool. We hope to see you and your family again soon at Hawthorn Extended Stay: Ellsworth/Bar Harbor for yet another enjoyable stay.Sincerely,Andrea Glidden,General Manager

10/10 Excellent

Richard

Travelled with family
It was super clean, nice area of Ellsworth, real close to Arcadia National Park.
Stayed 3 nights in Apr 2024
Response from General Manager on 25 Apr 2024
Dear Richard,Thank you very much for leaving this lovely review! It is great to know that you enjoyed our clean property and that our location, which is close to Arcadia National Park made it even better. We look forward to having you as our guest again at Hawthorn Extended Stay: Ellsworth/Bar Harbor soon. Sincerely,Andrea Glidden,General Manager

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We are a repeat satisfied customer.
Stayed 1 night in Apr 2024
Response from General Manager on 20 Apr 2024
Dear Dana,Thank you for letting us know that you had a great stay once again at Hawthorn Extended Stay: Ellsworth/Bar Harbor. Our return guests are very dear to us, so we look forward to your next visit with great anticipation.Sincerely,Andrea Glidden,General Manager

8/10 Good

Janice, Kennebunk

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: Very nice staff! Convenient location. Comfortable bed. Kitchenette was clean. (No stove top.) Things to know: View of the back of Hannaford on the left side. It's a long walk to the main desk and breakfast area if you stay in the back section. Cons: The loveseat is the hardest thing with a cushion we have ever sat on. We pulled pillows under us. The sink area us lacking in space for anything. That needs to be upgraded with a shelf of some kind. Overall, a good stay that met our needs. It is 30 minutes to Winter, Southeast, Northeast, and Bar Harbor, making it a great spot to explore from.
Stayed 3 nights in Apr 2024
Response from General Manager on 11 Apr 2024
Dear Janice,Thank you very much for leaving this detailed review! We are glad to know that you had a good stay and liked your comfortable bed and that our convenient location made it even better. Please know our front desk is always available to help make you as comfortable as possible and portable cook tops are available upon request. Your suggestions regarding the loveseat and the sink area are appreciated; we will share them with the appropriate team to see what changes we can make. Please know we have already renovated parts of our property and improvements are made on an ongoing basis; we appreciate you sharing your observations and suggestions. Thank you once again and we look forward to having you as our guest again at Hawthorn Extended Stay: Ellsworth/Bar Harbor soon. Sincerely,Andrea Glidden,General Manager

10/10 Excellent

Cora

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were super friendly and helpful. Breakfast was amazing.
Stayed 2 nights in Apr 2024
Response from General Manager on 8 Apr 2024
Dear Cora,Thank you for your generous review of Hawthorn Extended Stay: Ellsworth/Bar Harbor. We are glad that you liked our team for the service they provided and our breakfast. Thank you once again, and we look forward to having you as our guest again whenever your travels bring you back to this area.Sincerely,Andrea Glidden,General Manager

8/10 Good

Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great set up for our family of four for a basketball tournament weekend. We stayed in a two queens/sofabed room with a kitchenette. Pros: breakfast included, cookies in the lobby, space in our room, a treadmill in good repair, friendly staff. Cons: the sofabed was pretty uncomfortable/saggy, quiet hours didn't seem to be enforced (kids up and loud in the halls until almost midnight).
Stayed 2 nights in Mar 2024
Response from General Manager on 19 Mar 2024
Dear Maureen,Thank you so much for sharing your insights on your recent stay at Hawthorn Extended Stay: Ellsworth/Bar Harbor with detail! We are thrilled to read how much you and your family enjoyed the time with us and liked your spacious room, staff, breakfast, and also our cookies. Thank you, as well, for sharing your comments about the noise from outside and the sofa bed in your room and we are sorry for the inconvenience caused. We look forward to the opportunity to host you again and turn that 4-star into a 5.Sincerely,Andrea Glidden,General Manager

8/10 Good

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had "kitchenette" but nothing to cook on ( stove, hotplate)
Stayed 2 nights in Mar 2024
Response from General Manager on 18 Mar 2024
Dear Samantha,Thank you for taking the time to write your review and we are glad to know you had a great experience at Hawthorn Extended Stay: Ellsworth/Bar Harbor. Kindly note the hotplate is available upon request and our front desk is available to address issues to make your stay more comfortable; we appreciate your feedback. We look forward to having you as our guest again soon. Sincerely,Andrea Glidden,General Manager

10/10 Excellent

Dana

Travelled with partner
Great rooms, good price, convenient location and breakfast included. Nice all rooms have kitchenette too !
Stayed 1 night in Mar 2024
Response from General Manager on 11 Mar 2024
Dear Dana, Thank you for the outstanding review of Ramada Inn Ellsworth! We offer spacious rooms with kitchenettes that combine comfort and functionality for guests who want their stay to feel like home away from home. We also appreciate your kind comments about our location and breakfast. It was such a joy to host you, and we hope you will be back soon. Sincerely,Andrea Glidden,General Manager

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from General Manager on 28 Feb 2024
Dear Andrew,It is wonderful to know you had an enjoyable stay at Ramada Inn Ellsworth. We appreciate the excellent rating and hope to make your next stay an exceptional one as well.Sincerely,Andrea Glidden,General Manager

10/10 Excellent

Dana

Travelled with partner
Room was nicely appointed with a comfy king bed and a kitchenette. The bathroom was sparkling. They shared the recently updated rooms- nice job. Dining room with a breakfast offering was very convenient.
Stayed 1 night in Feb 2024
Response from General Manager on 26 Feb 2024
Dear Dana,Thank you for the five-star review of Ramada Inn Ellsworth. Nothing pleases us more than to hear how much our guests enjoyed their stay. Our gracefully furnished room with a clean bathroom and a kitchenette offers our guests a relaxing place to refresh and unwind and we are happy you were able to do just that. Thank you also for your positive comments about the dining room and breakfast. We hope you will return soon for another great experience.Sincerely,Andrea Glidden,General Manager

10/10 Excellent

Catherine

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk check in great. Very pleasant and curious staff. It was a great pet friendly place to stay.
Stayed 1 night in Feb 2024
Response from General Manager on 25 Feb 2024
Dear Catherine,Thank you for staying with us at Ramada Inn Ellsworth! Your positive review of our easy check-in and friendly staff made our day! Your satisfaction is a reflection of the spirit of hospitality that our staff strives to provide each of our guests. We hope you will return soon for another enjoyable stay.Sincerely,Andrea Glidden,General Manager

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay when our boys were in basketball tournament.
Stayed 1 night in Feb 2024
Response from General Manager on 18 Feb 2024
Dear Danielle,Thank you for the five-star review! We are delighted to have exceeded your expectations. We enjoyed having you as our guest, and we hope to see you again at Ramada Inn Ellsworth.Sincerely,Andrea Glidden,General Manager

8/10 Good

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a get away night. We live in the area just wanted some alone time😉. The room was great and we were very satisfied.
Stayed 1 night in Feb 2024
Response from General Manager on 19 Feb 2024
Dear Shannon,Thank you for sharing your review and rating your stay at Ramada Inn Ellsworth. We are pleased that you liked your room and also had a satisfying stay with us. We look forward to your next visit.Sincerely,Andrea Glidden,General Manager

6/10 Okay

Christine

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from General Manager on 22 Jan 2024
Dear Christine,Thank you for the rating. We are disappointed that your stay was not excellent and if there is anything we can do to make it better, we would love to hear from you. Thank you and we hope to see you again.Sincerely,Andrea Glidden,General Manager

10/10 Excellent

Dinelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Love it I will go back again
Stayed 1 night in Jan 2024
Response from General Manager on 20 Jan 2024
Dear Dinelia,Thank you for the generous rating of Ramada Inn Ellsworth. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. The biggest compliment we can receive is when a guest says he wants to return! Thank you once again, and we look forward to hosting you again soon. Safe travels!Sincerely,Andrea Glidden,General Manager

10/10 Excellent

Chris

Liked: Amenities
Great access to everything in town
Stayed 1 night in Jan 2024
Response from General Manager on 9 Jan 2024
Dear Chris,Thank you for the five-star review! We are delighted to have exceeded your expectations and glad to know that our ideal location added to the enjoyment of your visit. We hope to see you again at Ramada Inn Ellsworth when you are in this area. Sincerely,Andrea Glidden,General Manager

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from General Manager on 31 Dec 2023
Thank you for the excellent rating, Raymond! We are thrilled we met your expectations for a fantastic stay at Ramada Inn Ellsworth and it will be our pleasure to host you again.Sincerely,Andrea Glidden,General Manager

10/10 Excellent

Frederick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good repair and clean. The staff are amazing! Breakfast was great, better then expected!
Stayed 1 night in Dec 2023
Response from General Manager on 28 Dec 2023
Dear Frederick,Thank you for the five-star review of Ramada Inn Ellsworth. We are delighted to read about your fantastic stay and how much you liked our property, staff, and breakfast. We hope this great experience will bring you back to stay with us again soon.Sincerely,Andrea Glidden,General Manager

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff!
Stayed 1 night in Dec 2023
Response from General Manager on 25 Dec 2023
Dear Timothy,Thank you so much for sharing your feedback after your time with us here at Ramada Inn Ellsworth. We are lucky to have a passionate team who are sincere and committed to making a difference with each of our guests. They will be delighted to know you appreciated their service. Thank you once again, and we hope to have the pleasure of another visit in the not-too-distant future. Wishing you peace and happiness this season. Merry Christmas!Sincerely,Andrea Glidden,General Manager

10/10 Excellent

Gail

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from General Manager on 22 Dec 2023
Thank you for the five-star rating, Gail! It was a pleasure to have you as our guest and we hope to welcome you back to Ramada Inn Ellsworth again soon.Sincerely,Andrea Glidden,General Manager

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was wonderful. Clean, good sized
Stayed 1 night in Dec 2023
Response from General Manager on 6 Dec 2023
Dear Carla,It is wonderful to know you had an enjoyable stay at Ramada Inn Ellsworth. We are glad you liked your spacious and clean room. We appreciate the excellent rating and hope to make your next stay an exceptional one as well.Sincerely,Andrea Glidden,General Manager

10/10 Excellent

sandra ramsdell

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from General Manager on 24 Nov 2023
Dear Sandra,Thank you for the five-star rating! We are delighted to have exceeded your expectations. We enjoyed having you as our guest, and we hope to see you again at Ramada Inn Ellsworth.Sincerely,Andrea Glidden,General Manager

8/10 Good

Ellwood

Travelled with group
Liked: Staff & service, amenities
Rooms were newly updated but outside was a little run down so we were apprehensive about this place. Great breakfast for a continental one. Would stay again
Stayed 3 nights in Oct 2023
Response from General Manager on 22 Nov 2023
Dear Ellwood,Thank you for sharing your review of your recent stay at Ramada Inn Ellsworth. We are pleased to know that you liked your room and our breakfast. Thank you once again for your feedback, and we are excited that you plan on staying with us on your next trip to the area.Sincerely,Andrea Glidden,General Manager

10/10 Excellent

sandra ramsdell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms comfy like home and pool
Stayed 1 night in Nov 2023
Response from General Manager on 21 Nov 2023
Thank you for sharing your review, Sandra! It is our pleasure to know you had an excellent stay at Ramada Inn Ellsworth. We want all our guests to feel at home, and we are pleased to know how much you enjoyed your comfortable room and our amenities. It will be our pleasure to host you again.Sincerely,Andrea Glidden,General Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Adequate and clean
Was an adequate stay. Even though there weren’t many guests we were placed in a room with a lousy location and view. There were no extra blankets. But the room was very clean with a nice kitchen area
Stayed 1 night in Nov 2023
Response from General Manager on 14 Nov 2023
Dear Guest,Thank you for making Ramada Inn Ellsworth a part of your trip to this city. While we are delighted to hear that you found our room clean, we are sorry for the concerns you had with the view from your room and for the extra blanket. Our front desk would have provided you with another room of your choice if one was available and an extra blanket as well; please feel free to contact them when you stay with us next time. Thank you for your feedback and we hope we will have the pleasure of welcoming you again soon. Sincerely,Andrea Glidden,General Manager

10/10 Excellent

Kasiviswanathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hot breakfast
Stayed 3 nights in Oct 2023
Response from General Manager on 26 Oct 2023
Dear Kasiviswanathan,Thank you for the five-star rating! It is our pleasure to know we have exceeded your expectations and we are glad you liked our breakfast. We enjoyed having you as our guest, and we hope to see you again at Ramada Inn Ellsworth.Sincerely,Andrea Glidden,General Manager

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from General Manager on 26 Oct 2023
Dear Dan,Thank you for your outstanding rating! It is a pleasure to know that we exceeded your expectations. We look forward to hosting you again at Ramada Inn Ellsworth, and we hope that will be soon!Sincerely,Andrea Glidden,General Manager

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Clean. Newly remodeled.
Stayed 3 nights in Oct 2023
Response from General Manager on 25 Oct 2023
Dear Deborah,Thank you for the five-star rating! We are delighted to know you liked our newly updated property and had a great stay. We enjoyed having you as our guest, and we hope to see you again at Ramada Inn Ellsworth.Sincerely,Andrea Glidden,General Manager

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from General Manager on 24 Oct 2023
Dear Guest,Thank you for the rating. We are disappointed that your stay was not excellent and if there is anything we can do to make it better, we would love to hear from you. Thank you and we hope to see you again.Sincerely,Andrea Glidden,General Manager

10/10 Excellent

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. Breakfast options were okay, but too many carbs. I got a not so good pkg of hard boiled eggs and hit McDonalds the rest of my stay.
Stayed 4 nights in Oct 2023
Response from General Manager on 21 Oct 2023
Dear Cheryl,Thank you for your outstanding rating! It is a pleasure to know that we exceeded your expectations in terms of your stay and we are glad you found our staff to be excellent. Your feedback regarding our breakfast is also appreciated as we are always working to make improvements. We look forward to hosting you again at Ramada Inn Ellsworth, and we hope that will be soon!Sincerely,Andrea Glidden,General Manager

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
too noisy
Stayed 1 night in Oct 2023
Response from General Manager on 21 Oct 2023
Dear Susan,We appreciate you taking the time to leave your four-star rating regarding your recent visit to Ramada Inn Ellsworth. It is great to know you had an overall good stay. We are sorry to hear about the noise you experienced. We hope to welcome you again soon.Sincerely,Andrea Glidden,General Manager

6/10 Okay

Charles

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
TV not available for 1 of 2 days. Lack of carpeted room contributed to poor acoustics and we could hear the activities from adjacent room. Heater controls were poor.
Stayed 2 nights in Oct 2023
Response from General Manager on 20 Oct 2023
Dear Charles,Thank you for being our guest and for taking the time to share your review. We are sorry to hear about the issues you had with the TV and heater in your room. Also, we apologize that your stay was interrupted by noise from your neighboring room. Your feedback is invaluable and will share it with the respective team appropriately. We look forward to the opportunity to make your next stay with us a seamless experience.Sincerely,Andrea Glidden,General Manager

8/10 Good

Gregory

Stayed 2 nights in Oct 2023
Response from General Manager on 21 Oct 2023
Dear Gregory,It is wonderful to know you had an enjoyable stay at Ramada Inn Ellsworth. We appreciate the excellent rating and hope to make your next stay an exceptional one as well.Sincerely,Andrea Glidden,General Manager

8/10 Good

stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was ok.
Stayed 3 nights in Oct 2023
Response from General Manager on 19 Oct 2023
Dear Stephen,Thank you for the kind rating! We are glad you had a good time at Ramada Inn Ellsworth and we look forward to the opportunity to host you again and turn that 4-star into a 5.Sincerely,Andrea Glidden,General Manager

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Very comfortable and staff was very accommodating. Would highly recommend this facility.
Stayed 2 nights in Oct 2023
Response from General Manager on 18 Oct 2023
Dear Thomas,Thank you very much for leaving this lovely review! It is our pleasure to know that you had a great stay and found our staff very accommodating. Your recommendation means a lot to us and we look forward to having you as our guest again at Ramada Inn Ellsworth soon. Sincerely,Andrea Glidden,General Manager

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2023
Response from General Manager on 17 Oct 2023
Dear Susan,It is wonderful to know you had an enjoyable stay at Ramada Inn Ellsworth. We appreciate the excellent rating and hope to make your next stay an exceptional one as well.Sincerely,Andrea Glidden,General Manager

8/10 Good

DIANE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
October weekend in Maine
We had a wonderful first time visit to Ellsworth. Elaine at Front desk and Peter ensured every need was quickly addressed.
Stayed 4 nights in Oct 2023
Response from General Manager on 16 Oct 2023
Dear Diane, Thank you for taking a moment to review your experience. All of us at Ramada Inn Ellsworth are so happy you had a wonderful stay. We are pleased to know that our dedicated team impacted your stay positively. Thank you for the special shout-out to Elaine and Peter; they are truly a great asset to our hotel and will be thrilled by your comments. We invite you to stay with us again when you visit the area.Sincerely,Andrea Glidden,General Manager

10/10 Excellent

Kavita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place. Recommend for sure
Stayed 2 nights in Oct 2023
Response from General Manager on 16 Oct 2023
Dear Kavita,Thank you for the perfect rating! We are delighted you had a great time at Ramada Inn Ellsworth. Your recommendation to others means a lot to us and we look forward to accommodating you again in the future.Sincerely,Andrea Glidden,General Manager

8/10 Good

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Walls are thin and you can hear everyone in the next room.
Stayed 2 nights in Oct 2023
Response from General Manager on 15 Oct 2023
Dear Christine,Thank you for choosing Ramada Inn Ellsworth. We are pleased you had an overall good stay. However, we apologize for the noise concerns you mentioned. We appreciate your feedback and have made a note of it. Thank you once again, and we look forward to hosting you again in the future.Sincerely,Andrea Glidden,General Manager

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from General Manager on 15 Oct 2023
Dear Kerry,Thank you for the perfect rating! We are delighted you had a great time at Ramada Inn Ellsworth and we look forward to making your next stay a great one once again.Sincerely,Andrea Glidden,General Manager

4/10 Poor

Mary

Travelled with partner
About a 30 min commute to bar harbor. The room was musty and felt damp. There was a big storm one evening and there was water all over the floor and bed was wet from the windows being so old. Would not stay here again.
Stayed 3 nights in Oct 2023
Response from General Manager on 11 Oct 2023
Dear Mary,Thank you for the rating. We apologize for not meeting your expectations and for the concerns with your room. Our hotel is in the process of renovations; hopefully, on your future visit, you will see the improvements we have made. Our apology for the inconvenience you experienced. We hope to have the opportunity to make your next stay with us outstanding in every respect.Sincerely,Andrea Glidden,General Manager

10/10 Excellent

Andre

Stayed 3 nights in Oct 2023
Response from General Manager on 30 Oct 2023
Dear Andre,Thank you for the perfect rating! It is our pleasure to know that you had a great time at Ramada Inn Ellsworth. We look forward to making your next stay a great one once again.Sincerely,Andrea Glidden,General Manager

8/10 Good

Elva

Travelled with family
Need an elevator. Lots of elderly folks visiting the state my sister who was with me is one of them with mobility issues. Have to lug your bags to second floor. Someone at the desk got a maintenance man to help but I was already getting them up there myself. Need better breakfast choices to include hot eggs, Bacon etc. Need rooms cleaned everyday. Had to ask for bedding and towel change. The room we had was awesome! Like an extended stay room. No problem with the room!
Stayed 3 nights in Oct 2023
Response from General Manager on 10 Oct 2023
Dear Elva,Thank you for taking the time to review your stay at Ramada Inn Ellsworth. We are pleased to know that you liked your room and felt at home when you were there. Our sincere apology for your concerns with the need for an elevator, housekeeping schedule and to increase more choices in breakfast. We welcome constructive feedback as we are always looking for ways to improve our guest experience. Thank you for sharing your experience with us, and we hope to have another opportunity to provide you with the perfect stay you deserve.Sincerely,Andrea Glidden,General Manager

8/10 Good

James

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from General Manager on 10 Oct 2023
Dear James,Thank you for taking a moment to rate your experience. We are thrilled you had a good stay at our hotel and we look forward to having you as our guest again at Ramada Inn Ellsworth soon. Sincerely,Andrea Glidden,General Manager

10/10 Excellent

Joey

Liked: Cleanliness
Nice room with a full fridge
Stayed 2 nights in Oct 2023
Response from General Manager on 9 Oct 2023
Dear Joey,Thank you for the five-star rating! We are delighted to know that you liked our room with the fridge. It was a pleasure to have you as our guest and we hope to welcome you back to Ramada Inn Ellsworth again soon.Sincerely,Andrea Glidden,General Manager

6/10 Okay

Lisa

Liked: Staff & service
THERE'S NO ELEVATOR
THERE IS NO ELEVATOR!!! I double checked and it is NOT mentioned. Rooms look good and bed comfortable. All staff very nice. When they remodeled though they should have done more than cosmetic changes. Our door stuck, had to bang it closed (sorry everyone else on the floor), AC unit old and made an annoying whinny sound (take your sound machine). Quite dusty. Bathroom small - plenty of room in the suite to enlarge it. No counter space or anywhere to put your toiletries, clothes, towel etc. Breakfast is prepackaged sandwiches, bagels etc, no cooked food which was fine. Requests for tips in room & dining area: made us feel they didn't pay their staff enough. Fire doors are propped open and outside doors are frequently open - not safe at all! For almost $700 for two nights I will not return.
Stayed 2 nights in Oct 2023
Response from General Manager on 12 Oct 2023
Dear Lisa,Thank you for choosing to stay with us. We apologize for your disappointing experience and for the difficulties you encountered. As you noticed, we are renovating our property and we hope you will see the improvements on a future visit. We are , however, glad you found your room comfortable and our staff friendly. Your feedback is valuable to us and will help us improve our guest experience. We hope you will reconsider and come back for the exceptional stay you deserve.Sincerely,Andrea Glidden,General Manager

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious, little bit of a drive outside of Bar Harbor but affordable and overall worth it
Response from General Manager on 4 Oct 2023
Dear Erin,Thank you for this lovely review! We agree, that when you want to enjoy your visit to Ellsworth to the fullest, we are one of the best and affordable choices for our guests. We appreciate you highlighting our clean and spacious property. It was a pleasure to host your stay. We would love the opportunity to welcome you back again to Ramada Inn Ellsworth whenever your travels bring you back to this area. Sincerely,Andrea Glidden,General Manager

2/10 Terrible

Larry

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from General Manager on 5 Oct 2023
Dear Larry,We are disappointed to see your rating and apologize that you did not enjoy your stay with us. We would appreciate hearing from you where we could have made improvements. Thank you and we hope you will visit us again.Sincerely,Andrea Glidden,General Manager

6/10 Okay

JAN

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from General Manager on 4 Oct 2023
Dear Jan,Thank you for the rating. We are pleased you had a good stay, although we wish we knew what could have made it perfect. We hope you will visit us again.Sincerely,Andrea Glidden, General Manager

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from General Manager on 2 Oct 2023
Dear Tracy,Thank you for your outstanding rating! It is a pleasure to know that we exceeded your expectations. We look forward to hosting you again at Ramada Inn Ellsworth, and we hope that will be soon!Sincerely,Andrea Glidden,General Manager