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Reviews of Super 8 by Wyndham Elkins

2.5 out of 5
Super 8 by Wyndham Elkins
420 Beverly Pike, Elkins, WV

Reviews

8.0

Very good

Rating 10 - Excellent. 229 out of 641 reviews" "
Rating 8 - Good. 257 out of 641 reviews" "
Rating 6 - Okay. 84 out of 641 reviews" "
Rating 4 - Poor. 48 out of 641 reviews" "
Rating 2 - Terrible. 23 out of 641 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is easy to get in and out of traffic and close to everything.
Stayed 1 night in May 2024

10/10 Excellent

Reba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Scott, Rochester

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 2 nights in Apr 2024
Response from Guest Relations on 30 Apr 2024
Thank you for brightening our day with your kind comments. We are happy that you enjoyed your stay with us. We will see you soon at Super 8 Elkins!

10/10 Excellent

andrew

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Was clean and nice quiet restaurant and grocery store in walking distance
Stayed 1 night in Apr 2024
Response from Guest Relations on 29 Apr 2024
I appreciate you telling us about your experience at Super 8 Elkins. Your kind words will brighten the teams’ day. We hope to see you next time you’re in the Elkins area.

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Relations on 29 Apr 2024
Thank you for brightening our day with your kind comments. We are happy that you enjoyed your stay with us. We will see you soon at Super 8 Elkins!

8/10 Good

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonably priced and clean
Stayed 1 night in Apr 2024
Response from Guest Relations on 9 Apr 2024
I appreciate you telling us about your experience at Super 8 Elkins. Your kind words will brighten the teams’ day. We hope to see you next time you’re in the Elkins area.

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Relations on 9 Apr 2024
Thank you for choosing Super 8 Elkins for your recent stay. Your positive comments will be shared with our team, and we hope to see you next time you are in the area.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is convient and easy to access. Free breakfast was good and room and entire hotel was very clean.
Stayed 2 nights in Apr 2024
Response from Guest Relations on 9 Apr 2024
Thank you for brightening our day with your kind comments. We are happy that you enjoyed your stay with us. We will see you soon at Super 8 Elkins!

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Guest Relations on 9 Apr 2024
Thank you for choosing Super 8 Elkins for your recent stay. Your positive comments will be shared with our team, and we hope to see you next time you are in the area.

10/10 Excellent

Ariel

Stayed 1 night in Mar 2024
Response from Guest Relations on 9 Apr 2024
Thank you for choosing Super 8 Elkins for your recent stay. Your positive comments will be shared with our team, and we hope to see you next time you are in the area.

8/10 Good

sally

Liked: Staff & service
First time staying in Elkins, WV very nice area
Stayed 2 nights in Mar 2024
Response from Guest Relations on 9 Apr 2024
I appreciate you telling us about your experience at Super 8 Elkins. Your kind words will brighten the teams’ day. We hope to see you next time you’re in the Elkins area.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
I love this place and we stay every year at this location.
Stayed 1 night in Mar 2024
Response from Guest Relations on 9 Apr 2024
Thanks for your kind comments about your recent stay at Super 8 Elkins. We are so thrilled that you enjoyed your stay with us. Thank you so much for your kind words; our staff values your feedback.

10/10 Excellent

Nurlan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, friendly staff, quiet, nearby dining options.
Stayed 1 night in Feb 2024
Response from Guest Relations on 9 Apr 2024
I appreciate you telling us about your experience at Super 8 Elkins. Your kind words will brighten the teams’ day. We hope to see you next time you’re in the Elkins area.

10/10 Excellent

Steve

Stayed 1 night in Jan 2024
Response from Sue on 22 Jan 2024
Thank you for the positive feedback! It's great to know your stay with us at Super 8 Elkins was as good as we had hoped it would be. We are looking forward to having you as our guest again in the future.

8/10 Good

Jason

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Sue on 22 Jan 2024
Thank you for the positive feedback! It's great to know your stay with us at Super 8 Elkins was as good as we had hoped it would be. We are looking forward to having you as our guest again in the future.

10/10 Excellent

Adalgisa, Roanoke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Sue on 17 Jan 2024
Thank you for the positive feedback! It's great to know your stay with us at Super 8 Elkins was as good as we had hoped it would be. We are looking forward to having you as our guest again in the future.

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly accommodating & helpful if needed.Rooms are clean & bright & sized well. The location to the Gandy Dancer Theater is a plus,buffet steak house across the street & stores restaurants & downtown Elkins events all within 2-3 miles!!
Stayed 1 night in Dec 2023
Response from Sue on 17 Jan 2024
We are happy to hear that you enjoyed your stay here at Super 8 Elkins. Thank you for staying and also for taking the time to post a review. We hope to see you again in the future.

2/10 Terrible

Lynn

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Housekeeper was RUDE when I was checking in early. I’m a travel nurse and the front desk has always been friendly with letting me check in early if there is a room available. I work nightshift and understand that rooms might not be available when I get off work. I’ve never had any staff be rude to me when I ask if it’s ok. This woman (who was not checking me in and just sitting behind the counter) was very hateful and unprofessional. I was not even speaking with her and she chimed in being very hateful. I appreciate the man who checked me in, he has always been super kind and helpful. I will not stay at this hotel anymore because she made me feel like a burden for just wanting to sleep after a very hard 12 hour shift. Every other front desk staff member has always been very helpful and kind. This was just very odd putting and I hope she doesn’t treat any other travel workers as she did me.
Stayed 1 night in Dec 2023
Response from Sue on 22 Jan 2024
We would like to offer our sincerest apologies for the issues you Incountered while checking in. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.Thank you for choosing Super 8 and we hope we can serve youIn the future.

8/10 Good

John

Stayed 1 night in Dec 2023

10/10 Excellent

Julianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

4/10 Poor

Lynn

Stayed 1 night in Dec 2023
Response from Sue on 22 Jan 2024
Thank you for your feedback about your stay with us.We’re sorry the hotel didn’t meet with your expectations.I hope in the future you will choose to stay with us, as wedo make necessary improvements where needed.

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mostly liked the convenience. Could use some updates. Beds were very high—I’m short!
Stayed 2 nights in Nov 2023

6/10 Okay

Stanley

Stayed 1 night in Nov 2023

4/10 Poor

Eric

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
For the amount of money being charged per night I expected a whole lot more. There for business. Breakfast room was filled with workers that didn't leave to give others a chance to eat. The same food both days. Outdated. no elevator if needed. Seems more about a profit then the customer. Not likely to ever stay again.
Stayed 2 nights in Oct 2023

8/10 Good

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities
The first room was a little "musty", so the manager gave me another room and it was perfect. The staff was excellent.
Stayed 1 night in Oct 2023

8/10 Good

Janet

Stayed 3 nights in Oct 2023

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was great, but this is directed at the woman behind the counter at check in. We had driven about 30 mountain miles with the check engine light on, and asked her if she knew any mechanics in the area. She gave us a name and number and the next morning we were on our way, in a little less than 2 hours! Thank you so much!!!
Stayed 1 night in Oct 2023

8/10 Good

Concepcion Garcia

Travelled with family
Liked: Staff & service
Pros: reasonably priced, room was decent Cons: older, could use a refresh. Room could've been cleaner, not sure how often rooms are aired out, but there was a mildewy smell, an open window cleared it out.
Stayed 1 night in Oct 2023

8/10 Good

James

Travelled with family and small children
Large room
Stayed 1 night in Oct 2023

8/10 Good

Chuck

Travelled with partner
Liked: Cleanliness
Cleaned well, easy access
Stayed 1 night in Oct 2023

10/10 Excellent

Nannette, Grove City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the desk was kind, skilful, helpful with answers to our questions. I was not aware that there was not an elevator and that stairs are used.
Stayed 2 nights in Oct 2023

10/10 Excellent

janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Susan

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Room had a bad smell.
Stayed 2 nights in Oct 2023

8/10 Good

Stephen

Stayed 2 nights in Oct 2023

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Away from town. Very scenic!
Stayed 2 nights in Oct 2023

10/10 Excellent

BERNARD R

Stayed 1 night in Sep 2023

10/10 Excellent

Andrea

Stayed 1 night in Sep 2023
Response from Sue on 25 Sept 2023
Thank you for your review.

2/10 Terrible

Donna, Atlanta

Stayed 1 night in Sep 2023

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Sue on 25 Sept 2023
Thank you for your review.

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel

8/10 Good

john

Stayed 1 night in Sep 2023

8/10 Good

Susan

Stayed 2 nights in Sep 2023

10/10 Excellent

Michelle

Stayed 1 night in Sep 2023
Response from Sue on 25 Sept 2023
Thank you for your review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff, after a long trip I was glad to see a clean motel and a smiling face. If I'm ever in Elkins again, ill be staying here.
Stayed 1 night in Aug 2023

8/10 Good

Barbara, Pataskala

Liked: Staff & service, property conditions & facilities
Everything was great except the breakfast. Mostly starch and no protein isn't very diabetic friendly. We usually come prepared, though, so nobody was hungry; just sad to not have options at the facility.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jose

Travelled with family
Liked: Amenities
Everything was perfect
Stayed 3 nights in Aug 2023