It's the second time I've stayed at this hotel. It's cheap but comfortable and the staff are friendly and helpful. It's just outside El Medano, so you can walk into the town in five or 10 minutes but you're still outside the busiest area of the resort.
There had been a couple of improvements since my last stay. There's now free WiFi in the rooms. And the evening entertainment (karaoke etc), which used to be in the bar, has been moved to a separate club downstairs. That means you can avoid it if you want to and you won't be able to hear it from your room.
The staff were great. I had a problem on my last night: there was a noisy couple in the room next door to me who had brought some speakers with them and had their music on really loud when I was trying to sleep. When I complained to reception, they dealt with it straight away. Even though the couple seemed to think they could do what they wanted, the hotel staff were having none of it - and they didn't give up until the music was off altogether. I was really impressed with the way they handled it.
My only slight criticism is that I thought the room could have done with a really thorough clean. It was largely clean - in fact I'd say that was one of the strengths of the whole hotel - but there were a few corners where dirt had started to build up. It looked like the room was getting a reasonable clean every day but still needed a really deep clean every once in a while.
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