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Reviews of Hostellerie du Château

3 out of 5
Hostellerie du Château
2, Rue Du Château, Eguisheim, Haut-Rhin

Reviews

9.2

Wonderful

Rating 10 - Excellent. 157 out of 237 reviews" "
Rating 8 - Good. 67 out of 237 reviews" "
Rating 6 - Okay. 11 out of 237 reviews" "
Rating 4 - Poor. 1 out of 237 reviews" "
Rating 2 - Terrible. 1 out of 237 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bridgette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was unlike any other. Felt like I was on a set for Beauty and the Beast. This hotel was the perfect place after exploring the architecture of the charming town. The breakfast in the morning was the most amazing French breakfast I have had. The owners were warm and friendly and I would recommend this place to everyone. I will be back someday!
Stayed 1 night in Mar 2024

10/10 Excellent

Roel

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay!
Stayed 2 nights in Dec 2023

10/10 Excellent

Clara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect: location, room, breakfast and host
Stayed 1 night in Dec 2023

8/10 Good

Kurt S.

Stayed 1 night in Oct 2023

10/10 Excellent

Ronan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostel located right in the heart of Eguisheim, it is close to everything and everywhere. If you want to visit Colmar, a €20 taxi trip will take you right to the downtown. Very lovely location for a getaway, the hosts are super friendly. The rooms are also so clean and well equipped. We had a great time staying there 😘. Highly recommended!
Stayed 2 nights in Nov 2021

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner is wonderful, willing to assist his guests in any way possible to ensure their stay is memorable. The location is amazing, in the center of Eguisheim and the property is very clean, with all the amenities necessary for a lovely vacation.
Stayed 2 nights in May 2020

10/10 Excellent

Cristiano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in one of France’s Favorite Villages
Hostellerie Du Chateau could not be in a better location in Eguisheim. Located on the main square next to the chateau and a small church, it is centrally located to everything in the small town. We had a wonderful check in experience, arriving right at 3pm, and the gentleman at the reception desk showed us right to our room, explained the keys and should us key features (wi-fi password, mini bar etc), as well as have us a small nap of the town to point out some landmarks. The room was very clean and comfortable, average size for European hotel rooms, with a heater on the wall that allowed the guest to choose temperature (this is not always the case in some places I’ve stayed). The staff was very friendly and helpful. We did not have breakfast here, but it looked lovely. We would absolutely stay here again!
Stayed 1 night in Nov 2019

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
This is a fantastic hotel in the center of town. We felt welcome right from the start. Room was great. Shower was awesome among the best I've ever had. I would definitely stay again. We regretfully ate at a nearby restaurant (the basement restaurant) and the duck and veal were VERY UNDERCOOKED). BUT THE HOTEL WAS AWESOME
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff all around. Views over the valley from our room were stunning. Dinner at the restaurant was first class as was the service.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Sep 2018

10/10 Excellent

Marina, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel in the heart of this fabulous little town.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Personnel very friendly and helpful. Good breakfast. Clean and quiet.

8/10 Good

david & philipp, england

Liked: Cleanliness, staff & service, property conditions & facilities
16th century village
Nice place - a lot of places closed first 2 weeks of July for their holidays.
Stayed 2 nights in Jul 2017

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place
The location couldn't be any better and the owners, Melinda & Victor, welcomed us very warmly. Breakfast was awesome and plentiful. Windows opened onto the main square with a cute fountain. No A/C so might be toasty in the summer but no problem during the beautiful spring nights we were there. Might want to bring earplugs as there is a restaurant right outside and you can hear the noise until late in the evening. Such a charming village, as was Colmar a short drive away. The storks had just had babies and it was fascinating to watch and hear them. Truly a magical place! Only downside was parking is a few blocks away but you can drop off luggage first then park your car. Be aware, the roads don't look like roads (cobblestone with grass growing around them) and rather tricky to navigate tiny unmarked roads but well worth it when you reach this beautiful hotel.
Stayed 2 nights in May 2017

8/10 Good

R & R, Lakelands

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent location in Eguisheim.
This is a nice hotel situated in a unique location in the town. We knew check in wasn't until 3pm but we had travelled from Paris on the TGV and arrived at 12.30pm. We wanted to leave our luggage but the owners would not let us into the hotel until 3pm. This was a bit inconvenient but apart from that everything else about the place is good. Maybe tea/coffee making facilities would be an enhancement.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Place in Eguishiem
My husband and I stayed our last night in Alsace and really loved our accommodations and our host and hostess were extremely helpful in getting dinner reservations. The room was charming and comfortable and extremely clean. Breakfast was delicious and many choices including a warm boiled egg perfectly cooked. I would highly recommend this property to anyone wanting an Alsace experience. Parking was close by but not next to the hotel since the property is on the portion that is closed to cars and only for pedestrians. It is a little confusing for us US people who are use to parking at the front door. There is a drop-off area but you may need to get instructions from the hostess as she speaks English very well.

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Very small hotel in the middle of the village.
We arrived in the town of eguisherim around noon and headed straight to the hotel thinking we could just leave our bags until we could check in at 3. When we arrived at the hotel it was closed but the owner did open the door to inform us that the hotel would open at 3 and to come back then. Luckily we had left our bags in the car parked just outside the village so we spent the next 3 hours walking around. The village was very beautiful with flowers but we felt like we had pretty much seen everything in those 3 hours. When we finally were able to get into the hotel we found out that they did not have our reservation through Expedia due to an issue with getting our credit card to go through when we booked the room in March, even though I had paperwork from Expedia with a confirmed reservation. The couple who own the Inn spoke very little English and did not seem friendly at all. We ended up taking a small room on the top floor. The man carried our luggage for us to our room which was unexpected but appreciated. Our room was extremely tiny and very hot. We asked later for how to work the air conditioning and found out there is none but they brought a portable unit into our room which actually worked quite well and luckily we were able to get a good nights sleep. We decided to move on then the next day rather than staying the 2 days we had originally planned. The town of Eguisherim is very pretty but there is really not much to do. we felt like we had seen it all in 3 hours.
Portable airconditioner
Tiny bathroom
Tiny bathroom.

10/10 Excellent

andrew, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Alsace
Wonderful intimate little inn in gorgeous Eguisheim. Don't think about staying anywhere else.

8/10 Good

JDavid, Allentown

Liked: Cleanliness, property conditions & facilities, room comfort
Biking was Highlight of Stay
Parking is outside village wall and 3 euros per day. Rent an e-cycle and ride through the vinyers.

10/10 Excellent

artur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

artur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Susan, Ohio

Liked: Cleanliness, property conditions & facilities, room comfort
Overall, a good hotel!
We're a family of four, two adults & two children. The hotel is located in the center of Eguisheim, which is just lovely. It was great to step out of the hotel and walk around such a neat town. The room was large, nicely decorated and comfortable. There was a heat wave during our vacation, and out of all of the non-chain hotels we stayed in, THIS WAS THE ONLY ONE THAT HAD ANY SORT OF AIR CONDITIONING. I hate to yell, but the AC was greatly appreciated. The bad news: the kids were sleeping on a sofa bed that had a habit of folding up on them if they sat up. Also, the hotel charged us extra for the sofa bed, even though it was supposed to be included because this was a family room and the sofa was already there. Also, there was no lift, so we had to trudge our bags up two flights of stairs. The staff spoke only a little English. They had a one-car garage for us to park our car in. It was tough to pull in and out of, but it was nice to lock up the car for the night, instead of parking in a lot. I would recommend this hotel to a friend, especially during hot weather.

4/10 Poor

barbara

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
service was good. room was very small. the extra bed for our daughter didn´t even fit in. for what it is far too expensive.

10/10 Excellent

H M, Koh Samui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fairy-tale village, lovely boutique hotel
The relatively new, charming owners have done agreat job on the Hostellerie. The room we had was spacious and comfortable, although I would recommend getting a room overlooking the plaza and castle. Highly recommended.

10/10 Excellent

Jose, Herzlyia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very romantic
Beautiful village in a beautiful hotel in the center of the town. The couple who most probably own the place make the utmost to please you

10/10 Excellent

Mitsuko, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the center of a small ancient town
The reception was very kind. The road parking was a little tricky to find the spot. There was no elevator and our room was on the third floor but they helped us to carry the baggage. The room was spacy and clean. The bathroom was also big but hot water was not stable. The location is the best. This is very small town and restaurants, the Christmas market, wine tasting and other shops are all nearby.

10/10 Excellent

Keren, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and cozy
Yes , the location is the best, but in such a small town, what is important is not necessarily the location, rather the service. The stuff welcomed us warmly and gave us a sense of home' and that's what matters . It is highly recommended

6/10 Okay

Traveller, England

Liked: Cleanliness, staff & service, property conditions & facilities
Superb location - but bad timing
The hotel is charming set in the centre of Eguisheim. The later is best described as quaint bordering on Disney like. The hotel was as expected in terms of its quality and comfort however there is no air conditionioning and with the outside noise (we were on the ground floor) it was impractical to leave the window open wide. Unfortunately, and unknown to us, there was a festival going on in the town centre and we were barred from getting to the hotel. We had to park outside the town and walk in. We couldn't take our luggage as the roads were packed and we were over a kilometre from the hotel parked in a field. It was impossible to get information as to when we could get our car closer and unload our luggage and had to keep returning on a hourly basis only to be given differnt times ranging from 5 pm to midnight. Eventually (after much complaining at the barier) we were allowed to drive our car to the hotel, park and unload. Overall we had to wait over 3 hours (after a long journey) before we could get our luggage. When booking we had specifically asked for parking (which is stated as being available) and feel that that the management could at least have pre warned us of the problems to be encountered that day.

6/10 Okay

Kathryn, Las Vegas

Liked: Cleanliness
Overpriced and dreary
The hotel was adequate, but there are more charming places to stay in Eguisheim at a much better value.

10/10 Excellent

Dana, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grate location
We stayed at Hostellerie du Château for 7 daysa during a trip in Alsace.We stayed at the Superior room at the first floor; the room is good but not big; the bathroom is good and big. The view from the room is very beutifull. The breakfast was very good and the owners very hospitable.Melinda and Philipe helped us with reservations of restaurants in the village.The room does not have a safe which we missed.

10/10 Excellent

vera, bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely room and bed,and very clean, very friendly staff, resaurants all on the doorstep, a great place to stay really great location, would stay again.

6/10 Okay

Ellie, Bath

Liked: Cleanliness, staff & service
Well located but....
We booked this hotel knowing it was slightly more expensive than other hotels in the town expecting the standards to be quite high. It is very well located with easy on street parking, and the two staff we met were friendly enough. Unfortunately on entering the hotel we were knocked out by the smell of cheap air fresheners which pervaded reception, the dining room and our bedroom. The fittings and furniture were very budget standard. For such an old building, it completely lacked character and attractiveness. The continental breakfast was surprisingly decent. It wasn't awful, but did feel as though we had paid more than it was worth, and on this basis would not recommend it or return. It is worth checking out other accomodation options in the town which are much more appealing and cheaper.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location and small hotel. Perfect!

10/10 Excellent

Pete & Miriam, Keswick, Cumbria CA12, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice of hotel
Great location, friendly staff and very pleasant hotel

10/10 Excellent

Ria, philadelphia,pa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find
The hotel was charming and the service from the owners was superb. The owners attended to every detail and went out of their way to make accommodations in the area.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and lovely hotel
Centrally located in Eguisheim, this was a great place to stay whilst we passed through overnight. The room was big, with a lovely view of the courtyard and fountain. Breakfast was good, and included in the room price. Note - there is nowhere to store bags at this hotel if you wish to sight see after checking out.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel in Alsace area
A very nice and beautifully located hotel with a very good service from the hotel Director. Our room was on the first floor, with a Nice view over the central court in eguisheim .

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
e2bubba
Perfect location, very nice hotel and good breakfast.

8/10 Good

Frank

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Jäggi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Cédric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Tommy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Siegfried

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bin schon das 3. mal hier gewesen
Tip top
Hotel bei Nacht
Stayed 1 night in Aug 2023

10/10 Excellent

gilles

Stayed 1 night in Sep 2023

10/10 Excellent

Francois

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Point de chute en Alsace
Idéalement situé au centre du magnifique village. Parking proche. Colmar a 10 minutes en voiture. Déjeuner copieux. Impeccable
Stayed 1 night in Aug 2023