Outdoor pool, free pool cabanas, pool loungers
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Reviews of Pacific Lagoon Apartments

3.5 out of 5
Pacific Lagoon Apartments
Pango Road Ellouk, Port Vila, Efate

Reviews

9.0

Wonderful

Rating 10 - Excellent. 73 out of 122 reviews" "
Rating 8 - Good. 39 out of 122 reviews" "
Rating 6 - Okay. 7 out of 122 reviews" "
Rating 4 - Poor. 1 out of 122 reviews" "
Rating 2 - Terrible. 2 out of 122 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartments are great for a family of 4, spacious, proper size fridge and kitchen equipped to cook. The last time we stayed we had a room that had views of lagoon from both bedrooms and lounge (rooms 1/2/3 I think) whereas this time it was a view of the lagoon just from bedroom and outside seating area - but still lovely. I was thankful for aircon in master bedroom but it meant it was a bit warm in the other bedroom and lounge (but the kids coped fine). My husband enjoyed going for a kayak. Lovely dining up the road at 3 pigs and Cafe Vila. Easy to catch local buses but if you think you will want to get out a lot then consider renting a car. The owner is friendly and checks in on guests and also respects privacy so the perfect balance. The pool is great for a dip.
Stayed 2 nights in Apr 2024

10/10 Excellent

Chandramohan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Pacific Lagoon Apartments is located in a quiet and peaceful part of Port Vila. It is close to cafes and resraurants and the town centre. We stayed in 2 apartments. Both apartments were clean and very comfortable. The manager Chris is a friendly man and always open for a chat and suggestions on where to eat and places to visit. I highly recommend Pacific Lagoon apartments.
Stayed 1 night in Apr 2024

10/10 Excellent

Thereasa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I have stayed here before, absolutely my favorite place to stay.....the grounds are just lovely, palms and greenery all over, pool to just dive into when ever you want,beach is just 20 meters away, catch the bus at end of drive,such lovely staff!!
Stayed 14 nights in Dec 2023

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place, friendly host! Right by the water too, very relaxing. Not far from town yet feels much more relaxed. Would definitely stay again!
Stayed 3 nights in Nov 2023

6/10 Okay

John, BROOKLYN

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The apartment was advertised as air conditioned when in fact only one bedroom had an air conditioner, with ceiling fans everywhere else meaning the sitting/kitchen area and other bedroom were 8C warmer than the bedroom. It also advertised toiletries but only soap was provided. Overall very disappointing.
Stayed 7 nights in Nov 2023

10/10 Excellent

Thereasa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place is just amazing! Have stayed here before and will be back. So clean and tidy, beach 30mtres away, kayaks, pool, rooms are big, can't speak highly enough of the whole set up...
Stayed 8 nights in Apr 2023

10/10 Excellent

Kathryn

Liked: Cleanliness, room comfort
Extremely clean residences and friendly service!
Stayed 2 nights in Mar 2023

8/10 Good

Bronwyn

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location right on the lagoon. Can walk through edge of lagoon to the jetty for Erakor island ferry. Also walk through lagoon to the Warwick resort for restaurants. Buses into town regularly at end of driveway. Manager of property was very helpful. Only thing we didn’t like was air conditioning was only in main bedroom and my kids couldn’t sleep as the ceiling fan in their room was too weak to circulate air.
Stayed 3 nights in Sep 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing setting, 5 mins from Port Vila central yet completely private. Has access to the bay/beach and the hospitality was outstanding. Made my visit to Vanuatu stress free. Highly recommended.
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay in Port Vila. Would highly recommend and return there. Situated right on the lagoon, the gardens are very well maintained and the apartments are excellent.
Stayed 1 night in Jul 2019

10/10 Excellent

IT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly people, great location, awesome amenities.
Stayed 9 nights in Apr 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is excellent for the getaway Chris was perfect host Downside was remote from Vanuatu CBD Buses are available all the time cost adds up
Stayed 8 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, relaxing, idyllic lagoon side location, beautiful gardens
Stayed 7 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager, Chris and receptionist, Anthea went above and beyond the call of duty to ensure that our stay in Vanuatu and at Pacific Lagoon was perfect! Will most definitely stay there again.
Stayed 10 nights in Dec 2018

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good right on the water, close to town and restaurants friendly staff. Nothing negative
Stayed 3 nights in Dec 2018

10/10 Excellent

Susam, Sydney

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The absolutely best location with charms Ng management and staff. Great value and all we could wish for.
Stayed 8 nights in Nov 2018

10/10 Excellent

andrew, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villa on the beach
Great location, on the lagoon. Close to cafe Vila - excellent restaurant. Great friendly staff and very comfortable. Highly recommend for couples or families. Very quiet which is important as Vila is noisy. A peaceful, relaxing and stress free location. Loved it.
Stayed 5 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great position right on the lagoon, easy bus ride to town
Stayed 9 nights in Aug 2018

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Decent place, decent price.
Pleasant place at reasonable price. Helpful staff. We found that the beds were uncomfortable (too soft and unsupportive) and the location is slightly far out of town so it’s a little inconvenient at night.
Stayed 3 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Spacious home meters from lagoon.
Good views,kayaking and fishing.Clean serviced apartment.freindly staff. Negative side bedroom ceiling fan noisey,wifi signal nil in the apartment,no dining on site,kayake was cracked and taking in water and lastly we were told we can swim but I don’t think so.
Stayed 6 nights in Apr 2018

8/10 Good

Paula, NZ

Liked: Cleanliness, staff & service
Home away from home
Great place to stay in Vanuatu. Not flash but rooms are clean comfy beds and equipped with everything you need. Within easy walking distance of Cafe Vila, an excellent restaurant.
Stayed 7 nights in Feb 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Families with young children steer clear
The flyscreens have holes. Some of the windows couldn’t be closed properly. No food on site so visitors need to be aware that they have to travel for food which isn’t easy when you’ve two you d children in tow. For these reasons I wouldn’t suggest families stay here. We ended up moving to a different resort after one night as was concerned our two young children would be eaten by mosquitos and didn’t like that we couldn’t lock, or even close all the windows. Also some of the lights and fan wasn’t working.
Stayed 5 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Peaceful, attractive surroundings,convenient to other attractions.
Stayed 5 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Low key, quiet and just what we needed. Self-catering a bonus, lovely location, by the lagoon, easy access to Erakor Island and Port Vila and surrounds. Perfect for relaxing and a good base for exploring. Chris and staff very friendly, helpful and accommodating.
Stayed 7 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot for families. Friendly, clean, relaxing. Many thanks.
Stayed 4 nights in Jul 2017

10/10 Excellent

Kim, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartments on the lagoon.
We had a great stay at Pacific Lagoon apartments. The staff were really lovely, always very helpfull and friendly. It is a small complex therefore it was very quiet and relaxing. We stayed in a lagoon view room so we had a beautiful view across the lagoon to Erakor Island and there was always something to see. It isn't far from Port Vila which is easily accessed by the many buses that frequently pass by. There are a number of great restaurants within walking distance or across the lagoon at Erakor Island. I would highly recommend staying here!
Stayed 5 nights in Jun 2017

10/10 Excellent

susanna, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet place almost in Port Vila so convenient
We were looking for good location and peace and that is exactly what we found Excellent value for price of accomodation that is convenient for all the tours around island. It suited us to cook on occassions and we were treated with cleaning after our kitchen mess thanks to every day cleaning service - that is priceless service not found often. Cabana for rest at any time of day was superb without mosquitos Absolute joy and rest!
Stayed 7 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location and friendly staff.
Everything you need for a quiet family retreat. Spacious and well kept property. Would be lovely to have air con in all bedrooms but we managed. Loved the shower!

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and friendly
Simple, non pretentious fantastic sleepy cruise vibe

10/10 Excellent

Catherine, Newcastle NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PERFECT FOR A FAMILY HOLIDAY
We took our two grandchildren to Pacific Lagoon Apartments for a two week holiday. We all had a great time. Thank you to the manager, Chris for all the information he gave us and for the chats. Perfect for either a relaxing holiday or if you want to do trips you can either book a tour at the office, hire a driver or catch a bus. Bus stop just up the road. Lovely quiet location beside the Lagoon. Own kitchen makes it easy to cater for fussy eaters ( like my grandchildren).
Plenty in the lagoon
Quiet place to sit beside the Lagoon.
View from the picnic area.

10/10 Excellent

Julie, Brisbane, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
True South-Pacific Island Paradise
From arriving to a personal greeting from the Manager, Chris right up until our departure, our whole experience at Pacific Lagoon Apartments was first class. Perfect location on the edge of the beautiful lagoon whilst still only being a short distance from Port Vila and local amenities. Our airport pickup/drop-off driver (and guide for tours), Alberic was an extremely nice guy - we found him to be very courteous and knowledgeable providing lots of information regarding local cultures and points of interest. The amenities at Pacific Lagoon Apartments exceeded our already high expectations - it truly is a South Pacific Island Paradise. Would definitely recommend to anyone and would definitely stay there again, no question.

10/10 Excellent

Adam, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice location.
Excellent location with ample facilities. Little things provided like reef shoes for the kids, kayaks, BBQ. Spacious rooms with a couple of very nice cafés close by. The manager and staff were both helpful and knowledgeable.

10/10 Excellent

Lisa, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended- A perfect stay.
Pacific Lagoon Apartments gets great reviews and it certainly deserves them. We had a brilliant week-long stay with our young family. The apartments are simple; but spacious, spotless, well appointed and comfortable. The grounds are lovely with pretty views. The staff are friendly, extremely helpful and great with the kids. The kids loved the small pool and the adults enjoyed the kayaks in the lagoon, which are free to use. Getting into town is cheap and easy on the buses which come every minute or so and will take you where you want to go. There's a great supermarket a short bus ride away that has everything you need to self cater. If you prefer to eat out, there are restaurant options at nearby resorts a 5-10 minute walk away. Our experience at Pacific Lagoon Apartments was easy, relaxing and fun... exactly what we hoped it would be. If you're looking for an unpretentious and relaxing stay in Vanuatu, you can book here with confidence.

8/10 Good

Jo, Morwell, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
peaceful apartment by the lagoon
very peaceful relaxing apartments. lazing by the beautiful pool setting, kyaking in the lagoon, beautiful garden setting

10/10 Excellent

Debbie, Katikati NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet friendly hotel right on waters edge.
Nothing was too much trouble. Arrived in the early hours of the morning due to delayed flight but no problem getting in to unit. Nice relaxing time plenty of action on the lagoon to watch. Have been to Vanuatu many times before and done all the tourist things so we just wanted time to unwind and enjoy the hospitality, beautiful weather and friendly locals. This was the perfect break we were looking for.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family of 4 stayed for 4 nights
We stayed here before moving onto a resort, however Pacific Lagoon Apartments was half the cost of the resort and my family agrees we liked it better. The reasons we liked it was everything was there, you can kayak across the lagoon to an expensive resort and hang out there for the day, snorkel in the lagoon, catch a ride into town with a local cheaply.

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Di, Brisbane

Liked: Cleanliness
Clean self contained two bedroom accommodation
Nice, basic, clean two bedroom self-contained accommodation on the other side of Port Vila with swimming pool. Great staff happy to help out and organized a transfer from airport to hotel (2700 vuv) and back at 5.30am. Driver very reliable. Staff happy to help, provide directions/give assistance as required - how to catch the buses. DVDs there to watch.

8/10 Good

BJ, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view - Right on the lagoon
Quiet apartment complex, near to town. Plent of food options nearby. Can walk to Nasama Resort, Le Lagon, Breakkas for a meal. Nice outdoor area and additional BBQ area on water. Canoes to paddle across to Erakor Island. Very peaceful.

6/10 Okay

Virginie, France

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Lovely staff and views.
Pacific Lagoon Apartment is well located, close to town and quiet, with lovely lagoon views. The staff is very friendly. However, I would suggest to renew the bedding, as pillows and mattresses are quite old and uncomfortable, and to provide an electric kettle to improve guests' comfort.

10/10 Excellent

Cary & Jobi, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best holiday we have ever had!
Vanuatu is a beautiful place to holiday. Our experience at the Pacific Lagoon Apartments was more than we expected, especially since this was our first time in Vanuatu. Reading the reviews and seeing the photos online did not give them justice. It was so much better! We plan on going back to Pacific Lagoon Apartments next year, as we found the apartments great, and the staff went out of their way to help us (thanks Chris and Anthea). Both my sister and I are clean freaks, and we both found the apartment well maintained and clean to a standard that we would only expect from people who are OCD, like ourselves. We highly recommend the Pacific Lagoon Apartments for your stay in Vanuatu!

10/10 Excellent

Isaac, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent location on the lagoon and close to city
right on edge of great part of lagoon and short bus trip to city made getting around very convenient. local tips from aussie manager Chris was awesome and saved us lots of money and time and guessing.

10/10 Excellent

Trevor, toowoomba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great friendly 2 bed apartments good $$
was a great overall stay. there is no block out curtains. only had 1 aircon in one bedroom not the other or living room. the BBQ near the pool is broken and only 2 burners worked. All the staff were so friendly. huge selection of DVDs. There was only 2 scratchy channels on tv and if you wanted the stations changed then you have to go to reception and ask them to change them. the hotel is in a great position in Vila.

8/10 Good

Trevor, Toowoomba

Liked: Cleanliness, staff & service, property conditions & facilities
Great 2 bed self contained apartments
was a great overall stay. there is no block out curtains. only had 1 aircon in one bedroom not the other or living room. the BBQ near the pool is broken and only 2 burners worked. All the staff were so friendly. huge selection of DVDs. There was only 2 scratchy channels on tv and if you wanted the stations changed then you have to go to reception and ask them to change them. the hotel is in a great position in Vila.

10/10 Excellent

Lachlan, Wellington, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, quiet, private and well-managed retreat
Completely loved this place - really added to our time in Vanuatu. Units are self-contained, semi-detached bungalows, and tidy and comfortable. The master bedrooms are nice; the bathroom is amazing with the showers surrounded by shells and coral. The twin bedroom is down the other end, beyond the living area, so good separation for families if you've got kids in tow. The covered patio is wonderful - just like another room, and complete with a six-seater table. Chris and Anthea were always friendly and helpful. Tour and restaurant bookings were handled efficiently. We also thank Chris for his recommendation to hop over to Erakor for Melanesian Night.

8/10 Good

bron, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
holiday
I really enjoyed my stay at pacific lagoon apartments. Its really chilled and in a perfect location.

10/10 Excellent

Michael, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Chris and staff are great. Relaxed. Easy access to Le Legon and Erakor Island. Easy bus access to town and supermarket. Highly recommended for families.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great self contained apartment place close to Vila
We wanted a nice green comfortable place close to Vila but not a resort. Pacific Lagoon was a great find and more then we bargained for. It met all our expectations. Friendly, clean, fantastic views over the bay and easy access to town. It was well accosted. We often prepared a meal.

10/10 Excellent

Bridie, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely bungalow.
Pretty gardens. Enjoyed watching the fisherman in lagoon.

8/10 Good

CJGO

Liked: Cleanliness, staff & service, room comfort
All the way with PLA !
If you are looking for great staff, great accommodation, a great vibe, a great location, a great lagoon at your doorstep then PLA is the place for you in Vanuatu. Step away from the 'plastic' resorts and experience a 'home away from home' in this family and couple friendly setting. Independent travellers will find PLA ideal with management providing outstanding inside tips and assistance that will enhance your holiday experience.