201 Palisades Way, Corner Sherwood Dr and Lakeland Dr., Sherwood Park, AB
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The place is well clean and spotless. They have the friendliness staff and they do the best cleaning staff i ever seen. The best place i stay in awhile.
The staff was fantastic even goung as far as to print off coloring sheets for my kiddo who was startng to get stir crazy. I love the breakfast options included, so ething for everyone!
Very clean property and I appeciated the breakfast
Collin
Stayed 3 nights in Apr 2024
Response from Lili on 4 May 2024
Hello Collin,Thank you for staying with us and for taking the time to rate our hotel with 5 stars! We're happy to hear that you enjoyed your stay with us and our breakfast! We strive to provide exceptional service and amenities to all our guests. We appreciate your feedback and hope to have the opportunity to welcome you back soon for another outstanding stay.Regards,Lili SartoriusGeneral Manager
Hi Eddy,Receiving a perfect rating from valued guests like you is such a compliment! Thank you for staying with us and we are happy to hear that you like our breakfast and suites.We are excited to serve you again soon!Lili SartoriusGeneral Manager
The rooms are large, have equipped kitchens including full sized fridges and two burner stove tops and are no more costly than any other hotel. Quiet rooms, great staff. Will definitely stay there again.
Since this is our very first visit to Days Inn Hotel, we didnt expect to have a kitchen in the room, we were surprised. its very convenient. You can cook them an easy meal for them and you didn't have to leave the room at night. Overall we really had a good stay.
Hi Svitlana,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to see you coming back to stay with us.Looking forward to welcoming you back again soon!Lili SartoriusGeneral Manager
You get great money value for the cost of the stay. I appreciated the hot items in the free breakfast provided. The evening lady at the front desk was the only one that said hi with a big smile.
Absolutely loved the room. Was not expecting a full sized fridge and two burner stove top. Super convenient. Aside from that the room is still very large. Could not be more happy.
We arrived early on Thursday morning well before check in time but had been travelling for over 12 hours. They took the time to look to see if there was a room available for us so we could get some much needed rest before a family funeral. Great compassion and excellent customer service
We liked it, but we had to check out after the first night because it did not have a pool.
The room was clean and had everything except the washroom/ bathroom was facing the beds so there was the risk of waking up light sleepers especially small children every time you go to use the wash room in the night which affected our sleep.
I am not sure if other rooms are like that.
The staff was great.
I loved the gluten free options for the complimentary breakfast. I was thrilled to see a gluten free only toaster and waffle maker. As well as gluten free cereal option. I will definitely be coming back that is rare to find in hotels.
The hotel was super clean, quiet, the room was huge with full size fridge and hot plate and dishwasher, and the price was amazing considering it was a suite! I will be staying here every trip to Edmonton from now on!
Lori
Stayed 1 night in Mar 2024
10/10 Excellent
Harvey
14 Mar 2024
Liked: Amenities
Front desk staff are all excellent
Harvey
Stayed 3 nights in Mar 2024
Response from Lili on 14 Mar 2024
Hello Harvey,I appreciate you took the time to review your stay with us.I'm very happy to hear you are very satisfied with the customer service my staff provide. I will share your kind comments with them.Looking forward to welcoming you back again soon!Kind regards,Lili SartoriusGeneral Manager
Hello Kelly,Thank you so much for rating our property 5 out of 5!We're are glad to hear you were satisfied with your experience with us. We hope you will visit us again soon!Best regards,Lili SartoriusGeneral Manager
Hello Harvey,Thank you very much for rating your stay with us.We are very happy you gave us a 5 out 5 rating. Looking forward to welcoming you back again soon!Best regards,Lili SartoriusGeneral Manager
Hello Christie,Thank you for staying with us, and taking the time to share your feedback which is very important to us.Please accept my sincere apologies for any inconvenience during your stay.Despite this, I hope you will give us another opportunity to serve you.Sincerely,Lili SartoriusGeneral Manager
10/10 Excellent
Victor
Travelled with family, Business traveller
19 Feb 2024
Liked: Cleanliness, staff & service
Was a fine option to stay in Sherwood Park for one night. Highly recommend.
Victor
Stayed 1 night in Feb 2024
Response from Lili on 19 Feb 2024
Hello Victor,Thank you for taking the time to share your experience at our hotel.We are happy to hear you had a good stay and we appreciate your recommendations!Looking forward to welcoming you back again next time you are visiting Sherwood Park!Regards,Lili SartoriusGeneral Manager
Second time visiting and our stay was wonderful. Staff are very helpful and welcoming
Michelle
Stayed 1 night in Feb 2024
Response from Lili on 19 Feb 2024
Hi Michelle,Thank you for your loyalty and trust! We are very happy to hear you came back and had again a wonderful stay.I will share your kind comments with our staff and I know they will thrilled with them.We hope to continue welcoming you back every time you visit Sherwood Park!Best regards,Lili SartoriusGeneral Manager
6/10 Okay
Erin
Travelled with group
18 Feb 2024
Liked: Cleanliness, staff & service, amenities
Beds were really comfortable room was very clean and spacious but we were next to the elevator and so it was quite noisy and would shake our room everytime the elevator was used so that was annoying but other than that it was a great stay
Erin
Stayed 1 night in Feb 2024
Response from Lili on 19 Feb 2024
Hi Erin,Thank you very much for taking the time to share your feedback and please accept my apologies for any inconvenience during your stay.I added some notes to your reservation to be sure we are not assigning a room close to the elevators to avoid any issues during your next stay.Other than this, we are happy to hear that you like our suites, beds, and the cleanliness of the room, and that you had a great stay.We hope, despite this, we will welcome you back again soon.Best regards,Lili SartoriusGeneral Manager
It was a unique room and it was a quiet room I would stay here again
Clinton
Stayed 1 night in Feb 2024
Response from Lili on 19 Feb 2024
Hello Clinton,We appreciate your great comments!I'm pleased to hear that you like our suites and you had a great stay. We are looking forward to welcoming you back again soon!All the best!Lili SartoriusGeneral Manager
10/10 Excellent
Marilyn
13 Feb 2024
Liked: Cleanliness, staff & service, room comfort
Marilyn
Stayed 1 night in Feb 2024
Response from Lili on 19 Feb 2024
Hi Marilyn,Thank you for sharing your rating of our Hotel.receiving a perfect rating from valued guests like you is such a compliment. We are excited to serve you again!Regards,Lili SartoriusGeneral Manager
10/10 Excellent
Erin
12 Feb 2024
Erin
Stayed 3 nights in Feb 2024
Response from Lili on 25 Mar 2024
Hi Erin,Thank you for staying with us and taking the time to rate your stay.We are thrilled you rated us 5 out of 5! Your rating motivates us to continue providing excellent service.We are looking forward to welcoming you back again soon!Lili SartoriusGeneral Manager
A great place, the two queen bed suite we had was a nice spacious room. It was quiet place and very clean. The breakfast was not that good.
Sheila
Stayed 1 night in Feb 2024
Response from Lili on 19 Feb 2024
Hi Sheila,Thank you for staying with us and for taking the time to share your experience. We appreciate your great comments and we would like to hear your suggestions about our breakfast. Your feedback is very important and be sure we are considering it.We are looking forward to your next visit!Sincerely,Lili SartoriusGeneral Manager
Good location. I was a bit disapointed that i was charged for ataying until 5pm when i was there for 6 days already. I also stayed a few months back as well because i like the location. Will reconsider after being charged for a late xheck out
Jackie
Stayed 6 nights in Jan 2024
Response from Lili on 19 Feb 2024
Hello Jackie,Thank you for staying with us and for sharing your feedback. Sorry for any inconvenience. When our valued guests ask for a late check-out, charges may applied depending on how late the check-out will be, the occupancy, and arrivals for the day.Despite this, we hope you will give us another opportunity to serve you.Best regards,Lili SartoriusGeneral Manager
10/10 Excellent
Donna
Travelled with partner
10 Feb 2024
The bed was very comfortable!
Donna
Stayed 1 night in Feb 2024
Response from Lili on 19 Feb 2024
Hello Donna,We appreciate your staying with us and your nice comments about our beds!We hope to serve you again next time you are visiting Sherwood Park!Regards,Lili SartoriusGeneral Manager