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Reviews of Dale Hill Hotel & Golf Club

4 out of 5
Dale Hill Hotel & Golf Club
Ticehurst, Wadhurst, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 109 out of 249 reviews" "
Rating 8 - Good. 103 out of 249 reviews" "
Rating 6 - Okay. 28 out of 249 reviews" "
Rating 4 - Poor. 7 out of 249 reviews" "
Rating 2 - Terrible. 2 out of 249 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul Andre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff especially on reception and at breakfast. Our room was very spacious and had everything we needed. Didn’t get to use the facilities but enjoyed our stay.
Stayed 1 night in May 2024

6/10 Okay

amanda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It could be a lovely hotel but it was all a bit dated and not very clean. Our room had a fusty smell. I thought perhaps it was a smoking room but there was a No smoking sign in the room. The day before arrival I did receive notification that the double room I had booked was no longer available and hence I would have to make do with a twin bedded room. Perhaps someone else complained about the room and took my double bed room instead. The bottom runner of the patio doors was filthy and there was dust in various areas of the room including the back of the TV and the hand soap dispenser. When we arrived in the room a dirty mug with water had been left in the room and the tea and coffee tray had not been restocked. The changing rooms for the leisure facilities wasn't particularly clean and a few areas around the swimming pool had mould. The TV was an old model and we couldn't increase the volume and it didn't have subtitles so we couldn't hear it very well. There was no hair dryer in the room. I did mention this to reception and they just kept apologising. I wouldn't have minded but we did pay £169 per night bed and breakfast and the night before we paid less than a third for a hotel which was much better. I can't comment on the golf facilities as we didn't use them. The breakfast had the standard choices but was nothing special. Some of the food did not get topped up - ie. chocolate croissants and it would have been nice to have some fresh crusty bread.
Stayed 1 night in Apr 2024

8/10 Good

Peter

Travelled with partner
Liked: Staff & service, amenities
Bedroom spacious. The lace curtains in the bedroom window, the window itself, cill and surround could do with cleaning as could the shower door surround. (we did report this when we left) The carpet still had a hair grip and sparkles on it from the previous guest and would have benefitted from another hoovering. These are details admittedly but still noticeable. Swimming pool not big enough for adults to swim in as only a splash pool for children Staff very pleasant and breakfasts were very good - ran out of smoked salmon, though! We will stay again however and recommend it generally.
Stayed 3 nights in Mar 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

James

Stayed 1 night in Feb 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
We were really happy with our stay. The girl at reception was great, the room was clean and comfortable. We visited the pro shop and another charming young lady helped us. Breakfast was freshly cooked and tasty. We couldn’t really fault our stay for what was a very reasonable price. Small pool but more than adequate for our needs
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb in every way
Fabulous. Great food, superb location, great value. Very spacious room. What really made our stay were the wonderful staff, very friendly and very helpful.
Stayed 1 night in Jan 2024

8/10 Good

Andrew

Stayed 1 night in Jan 2024

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Darran

Stayed 1 night in Jan 2024

8/10 Good

SONYA

Stayed 2 nights in Jan 2024

10/10 Excellent

Cb

Stayed 1 night in Jan 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The staff were very polite and helpful, the rooms were cleaned daily and all the facilities were very good.
Stayed 4 nights in Jan 2024

8/10 Good

Steve

Stayed 2 nights in Jan 2024

8/10 Good

Mike

Stayed 1 night in Jan 2024

10/10 Excellent

Bernard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

KERI

Stayed 2 nights in Jan 2024

8/10 Good

sharon

Stayed 1 night in Dec 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Jan

Stayed 2 nights in Dec 2023

10/10 Excellent

Mr Keith

Stayed 2 nights in Dec 2023

8/10 Good

G

Stayed 1 night in Nov 2023

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Craig

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Reception staff were friendly and pleasant. However the room was very dirty. Shower was covered in mould and bathroom didnt seem like it had been cleaned properly at all. Carpet was dirty and stained in places. Bedding had stains and marks all over it. Overall was generally just very run down and in need of updating.
Stayed 2 nights in Oct 2023

10/10 Excellent

Edward

Stayed 1 night in Oct 2023

8/10 Good

Leslie

Stayed 1 night in Oct 2023

10/10 Excellent

Helen

Stayed 2 nights in Oct 2023

8/10 Good

Myles

Stayed 1 night in Aug 2023

6/10 Okay

Simon

Stayed 1 night in Sep 2023

10/10 Excellent

Thomas

Stayed 1 night in Aug 2023

8/10 Good

PAUL

Stayed 1 night in Aug 2023

10/10 Excellent

Aaron

Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

sharon

Stayed 1 night in Jul 2023

8/10 Good

ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a nice, quiet position with easy parking. We liked the design and outlay of the rooms. The lounge was large and comfortable and the breakfast was extremely good with a good choice of both hot and cold food. Although our room was only a small double we were, however, surprised that there was no wardrobe in the room to hang our clothes but only a few hooks above the ironing board and, then, only one hanger was supplied. The drawers in the room were, also, only quite small and would only take a few items of clothing. Overall, we enjoyed a very pleasant stay.
Stayed 1 night in Jul 2023

6/10 Okay

susan

Overall not great
The room was nice, it was a good size and clean. Unfortunately for us thats where the positives end. The lounge area was covered in cobwebs round the windows and not great. We didnt enjoy the meal which was also overpriced and ended up payng for a 2nd meal when i complained about it and chose someone else. Also the sauna didn't work both nights we were there which was really upsetting as this snd the pool was a big part of why we chose the hotel.
Stayed 2 nights in Jul 2023

10/10 Excellent

Margaret

Stayed 3 nights in Jun 2023

6/10 Okay

Elizabeth

Stayed 1 night in Jun 2023

8/10 Good

Flo

Stayed 1 night in Jun 2023

6/10 Okay

Will

Stayed 1 night in Jun 2023

8/10 Good

Deborah

Stayed 2 nights in May 2023

8/10 Good

Jemma

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in May 2023

10/10 Excellent

Rahana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing peaceful break
Nice and clean, beautiful surroundings, exceptionally peaceful and cute, comfy decor. Good breakfast with a lovely view on to the golf course.
Stayed 1 night in Apr 2023

8/10 Good

Darren

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

fiona

Stayed 1 night in Mar 2023

6/10 Okay

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
zero taxis - but other than that great
I was staying there for a wedding that was 4 miles away. If you need a taxi, then this is not the place for you or the area for you. There are ZERO taxis in the area. Other than that - great hotel.
Stayed 1 night in Feb 2023

8/10 Good

Gareth

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great for my work overnight. Good facilities but front of desk staff not great.
Stayed 1 night in Feb 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022