2/10 Terrible
Erica
Travelled with family
15 Apr 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First and foremost, Expedia and Wyndham,were nor forthcoming when they advertised this establishment as an all inclusive. From the moment we arrived we were explained that the all inclusive package at every meal allowed you onto an appetizer, enteree and dessert. They tried to sell us another all inclusive package for $50 additional per person which would allow us fo eat anything. In our party it was me, my husband amd my son two sons ages 17 and 13.
We were not told by Expedia that this resort was a time share resort. From the moment we arrived to the moment we left were hounded by staff members about a 90 hour tour. We graciously declined several times however, we were still hounded. The clean beach towels are by the concierge so they stragically placed everything where you would bump into someone who wanted to give you the timeshare speech.
On the website they advertise they accept American Express and yet they do not.
The time share is located on the East End of the beach where it is full of seawood and nothing to do. People were never in the beach it was so disgusting.
Housekeeping only comes on the 3rd day however, if you want fresh towels you must go down to concierge and retrieve them yourself.
One evening I was standing in a towel in the bathroom after 5pm and a housekeeper abruptly walked in. I was in absolute shock she just stood there and never once flinched. I asked her to leave and not return.
I would not recommend this time share to my worst enemy.
Erica
Stayed 6 nights in Apr 2024