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Reviews of Gildors Hotel Atmosphère

Gildors Hotel Atmosphère
Collenbachstraße 51, Düsseldorf, North Rhine-Westphalia

Reviews

8.4

Very good

Rating 10 - Excellent. 35 out of 88 reviews" "
Rating 8 - Good. 39 out of 88 reviews" "
Rating 6 - Okay. 10 out of 88 reviews" "
Rating 4 - Poor. 2 out of 88 reviews" "
Rating 2 - Terrible. 2 out of 88 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

6.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Francesc

Business traveller
Liked: Staff & service
Conveniently located
Stayed 4 nights in Apr 2024

10/10 Excellent

So Sum

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location: Very good, a tram station is just outside the hotel entrance, within 10min walk to U-bahn station. Quite area but feel safe. Many restaurants nearby. Room: Size is ok for one person business trip. Facilities are basic but sufficient, the room looks very clean, no complaint for a room at this price point during an exhibition. Overall the experience is good.
Stayed 3 nights in Jan 2024
Response from Gildors on 12 Jan 2024
Hello, thank you for your feedback which we greatly appreciate. We are happy that you felt comfortable! All the best and hope to see you again. Your Gildors team

10/10 Excellent

guy michel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but nice hotel the staff was great
Stayed 1 night in Oct 2023
Response from Gildors on 11 Oct 2023
Hi, thank you for your rating, we greatly appreciate it. All the best & safe travels. Hope to see you again! Best, your GIldors team

6/10 Okay

lisa

Liked: Cleanliness
the room was very warm and no water/fridge available also was woken by other residents at 4 in the morning no explanation given to me
Stayed 2 nights in Nov 2018
Response from manager on 22 Nov 2018
Dear "Lisa", I am very sorry that you have been woken up at 4am in the morning. Did you tell any of our staff? Which room were you in? And which date? A hotelier cannot regulate other peoples' behaviour nor foresee how anybody will behave - but should you let me have the details of your stay l I am sure that I could find out and get back to you as you state that you would like to have an explanation. We strive for all our guests to feel comfortable! So I am looking forward to hearing from you to clear this matter. Best regards and wishing you a good week, your Gildors Team, Mrs Yaron, manager

6/10 Okay

Verified traveller

Mediocre with not much sleep
My room (114) was on first floor and right above a bus and tram station with departures every few minutes. Considering that the open window was the only air condition, there wasn’t much sleep to get. The room was clean and functional (apart from the non-existing A/C) The lady by the reception in the morning was very friendly, the guy in the evening less so.
Stayed 1 night in Sep 2018
Response from Gildors Team on 12 Sept 2018
Dear guest, I am sorry that you did you get much sleep! We know how important sleep is. This is why all our beds have new matrasses (one year old) and are being regularly checked. Our hotel has no A/C. We do have fans which we are very happy to install if wished for - knowing that no fan can replace fresh air .... And as far as the tram is considered: we are a city hotel very conveniently located just 6 minutes tram ride from the city center or 10 minutes by bus from the airport - but this we DO say on our homepage and all other communications: a tram stop is right outside the hotel. Our rooms which are located to the back (Deluxe Category) are much quieter and there the tram noise is hardly audible. We thank you for your visit and wish you a pleasant day. Kind regards, your Gildors Team

6/10 Okay

Wendy, UK

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not quite what I expected
This hotel is in need of a refurbishment. Whilst the staff are friendly and helpful, the place itself is somewhat tired and out-dated. I really didn't like being led to my room through the carpark, with a door that stuck when opening and stained entrance mat. I felt like I'd stepped into the 1980s in terms of decor. Whilst my stay was comfortable, it wasn't really enjoyable.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good hotel
Really good hotel, I had a room in the annexe at the back. bathroom was modern, bed comfortable and room spacious. The night receptionist was excellent, gave us great advice on getting around and went well beyond what was expected

6/10 Okay

Nick

Liked: Cleanliness, staff & service
Convenient and clean hotel close to the aiport
Basic hotel could do with a refurb but very well priced and staff excellent. Well positioned on the tram line and only a short ride from altstadt düsseldorf. 15 minutes by car from airport.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Samantha, Hastings

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, especially the helpful friendly staff
The hotel was great, with helpful friendly staff. Didn't sample the breakfast, but it looked immaculate and laid out in a cosy room. Would definitely recommend the hotel and would definitely return.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

8/10 Good

Robert, New Hampshire, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy to have stayed at Gildors
Quick over night stay waiting for other colleagues to arrive for a conference at the Hilton. Gildors Hotel was a great stay especially for the price. A public tram runs right out front and I stayed in a ground floor street facing room. I sleep sound so this was not an issue for me but could cause light sleepers an issue. My room was actually in a building next door to the hotel. The other building seemed like apartments upstairs and a number of extra hotel rooms on the ground floor. I never saw another person in this building or even heard any sounds. Neighborhood was mostly commercial and residential. Several bars, restaurants and pubs within a few minutes walk. Plenty of variety as well. Indian, Italian, Pizza, sandwiches and of course German fare are all close by the hotel. Easy access from airport via public transport. You will walk a block or two depending on which bus you take. Very easy, but at night it took a little work to notice the sign. Internet cost 4 Euro for 24 hours. In the lobby there was free coffee. All in all this hotel fit my need of a nice yet inexpensive place to stay for a night. It may be fun to stay here longer as it is certainly not in a tourist area.

8/10 Good

Paul, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay
I was visiting my Dusseldorf office from Chicago, and the office was on the same block, so proximity was excellent. The hotel staff were generally courteous and spoke very good English. The rooms were fairly spacious, modern and pleasant, nice view of the neighborhood. There was no air conditioning, which I suppose is common for Europe. However, I was glad it wasn't terribly warm outside.

10/10 Excellent

Rosa, miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night at the Gildors
Upon arriving to the Gildors, my daughter and I were received by a very professional, helpful and friendly receptionist; he answered all our questions and helped us beyond expectations. Although I only slept for few hours, I woke up very well rested thanks to the comfortable bed and the cozy athmosohere of the room. Certainly I will recommend the Gildors any person traveling to Düsseldorf. Rosa

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

NB, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
This hotel is modest but very comfortable, with good sized bedrooms and spotless, efficient bathrooms. The breakfast is generous, tasty and good value. The hotel is situated in a residential neigbourhood, so would suit those (like us) who specifically want to be in that neighbourhood, as it's a 15 minute walk to the City centre. Be aware that there is no free wifi at all, an omission only partly made up for by a connected computer just off the lobby.

10/10 Excellent

H Griffiths

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff
Had a super time, hotel close to city centre and tram stop just outside. Hotel very good and staff helpful.

10/10 Excellent

Flor Angelica

Stayed 3 nights in Apr 2024
Response from GH on 19 Apr 2024
Hi, thanks for your wonderful feedback :-) All the best and hope to see you again. Your Gildors Team

2/10 Terrible

Alexander

Stayed 1 night in Jan 2024
Response from Gildors on 25 Jan 2024
Hello, thank you for your review. Unfortunately we do not see what you were unhappy about so it is difficult to comment.... to employ such general comments as you have makes any communication and action rather unproductive. We encourage you to speak to the staff at the recption next time you are at a hotel. As you checked out whlie I was on duty and you did not say anything, we of course cannot take any constructive action.... We do hear and listen to what our guests have to say - IF they talk to us :-) We wish you all the best,your Gildors team

8/10 Good

Astrid

Gut, wir haben uns wohl gefühlt.
Stayed 1 night in Nov 2023
Response from Gildors on 12 Nov 2023
Guten Tag, vielen Dank für ihr Feedback! Wir freuen uns, dass Sie sich wohl gefühlt haben! Weiterhin alles Gute. Ihr Gildors Team

8/10 Good

stig arne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
trivelige folk
flott opphold. rom på baksiden av hotellet. der var det stille og en liten veranda med sol. renholdet kjempefint. servicen god. trivelige folk.
Stayed 10 nights in Oct 2023
Response from Gildors on 12 Nov 2023
Hi, thanks for your feedback! It has been a pleasure to have met you. All the best! Your Gildors Team

8/10 Good

Ulrika

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Gildors on 12 Oct 2023
Hi, thank you for your wonderful feedback. Greatly appreciated. Hope to see you again when you are next in town. All the best, your Gildors team

6/10 Okay

YU

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
スタッフはとてもとても親切で良かったですが、システムは面倒で、苦労しました。空港まで車で10分程度、朝早いフライトのため泊まりましたが、もう一度はないでしょう〆
Stayed 1 night in Oct 2023
Response from Gildors on 11 Oct 2023
Hello, thank you for your review. We would like to know how, if you have only one key to open all the doors, this can be difficult or cumbesome to handle? You were able to contact us around the clock, you were able to store your cans in our fridge, you were able to park... we arranged for a room for you with no stairs, right by your car, like a private car park. Please do let us know how you think this service and convenience can be improved - we are always happy to learn. Kind regards, your Gildors Team

10/10 Excellent

Dominik

Das Hotel war sauber, die Angestellten freundlich und wir waren sehr zufrieden
Stayed 1 night in Jun 2023
Response from SY on 29 Jun 2023
Guten Morgen, vielen vielen Dank für Ihr Feedback. Wir dürfen weiterhin alles Gute wünschen und hoffen, Sie beim nächsten Mal wieder beherbergen zu dürfen. Ihr Gildors Team

8/10 Good

Sven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Günstiges Hotel in Flughafennähe
Alles, was Du zu einer Übernachtung brauchst. Zweckmäßig. Sauber. Vom Bahnhof Derendorf 10min zum Flughafen. Empfehlwnswert.
Stayed 1 night in Nov 2022
Response from S Y on 5 Dec 2022
Guten Abend, vielen Dank für Ihr toilles Feedback! Wir dürfen weiterhin alles Gute wünschen. Ihr Gildors Team

8/10 Good

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from S Yaron on 13 Nov 2022
Guten Abend, vielen Dank für Ihr Feedback. Hat uns gefreut. Alles Gute und bis zum nächsten Mal. Ihr Gildors Team

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from S Yaron on 28 Sept 2021
Verehrter Gast, haben Sie vielen Dank für Ihr positives Feedback. Wir dürfen weiterhin alles Gute wünschen und bleiben Sie gesund! Ihr Gildors Team, Sandra Yaron

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Klein aber fein!
Liebevoll und stilvoll klassisch eingerichtetes Hotel in sehr guter Lage zum Flughafen (10 Minuten Fahrt). Sichere Parkplätze im Hinterhof, freundlich kompetentes Personal. Sehr zu empfehlen!
Stayed 1 night in Mar 2020

4/10 Poor

Tobi

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Wir hatten ein Doppelzimmer mit Doppelbett gebucht aber ein Doppelzimmer mit zwei Einzelbetten bekommen. Dann haben in den Betten extrem schlecht geschlafen. Für den Preis eine absolute Enttäuschung...
Stayed 1 night in Dec 2019

10/10 Excellent

Masoud

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019
Response from sy on 24 Sept 2019
Sehr geehrter Herr Masoud, vielen Dank für Ihre wunderbare Bewertung! Wir alle im Team haben uns sehr darüber gefreut. Wir hoffen, Sie bei Ihrem nächsten Aufenthalt wieder willkommen heißen zu dürfen. Mit den besten Wünschen, Ihr Gildors Team

8/10 Good

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir waren nur eine kurze Nacht dort wurden aber sehr herzlich und nett empfangen. Ansonsten könnten wir nichts besonderes dazu sagen.
Stayed 1 night in Aug 2019
Response from sy on 2 Oct 2019
Verehrter Gast, vielen Dank für Ihre freundliche Bewertung! Wir freuen uns, dass Sie sich wohl bei uns gefühlt haben. Ihr Gildors Team

8/10 Good

Verified traveller

Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019
Response from SY on 26 Feb 2019
Dear guest, thank you for having taken the time to review your stay. We hope to welcome you again on your next stay in Düsseldorf. Regards your Gildors team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Super accueil, hôtel confortable et bien situé Je recommande pour votre prochaine visite à Düsseldorf
Stayed 1 night in Feb 2019
Response from SY on 3 Mar 2019
Bonjour, merci pour votre feed back. Nous espérons de vous accueillir en votre prochaine visite à Düsseldorf. Bien cordialement votre équipe de Gildors Hotel

10/10 Excellent

Masoud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immer wieder gerne...
Ich bin Stammgast im Gildors - das spricht für sich ;-)
Stayed 3 nights in Jan 2019
Response from SY on 7 Mar 2019
Sehr geehrter Herr Masoud, vielen Dank für Ihr positives Feedback! Wir wünschen Ihnen noch einen schönen Tag und freuen uns, Sie bei Ihrem nächsten Aufenthalt wieder in unserem Hause begrüßen zu dürfen. Mit freundlichen Grüßen, Ihr Gildors Team, S. Yaron

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Je ne recommande pas
Facturée alors que la réservation n'a pas été maintenue par l’hôtel. Et pas remboursée ! Je suis très décue par le comportement non commercial de cet établissement.
Stayed 1 night in Jan 2019
Response from SY on 7 Mar 2019
Vielen Dank für Ihre Hinweise die wir aufmerksam bearbeitet haben.

4/10 Poor

Kk

Liked: Staff & service
直前に予約したせいか、現地支払いの予約ができなかった。
Stayed 3 nights in Dec 2018

8/10 Good

Beat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Gildors on 4 Dec 2018
Dear guest, thank you very much for your rating. We hope you have enjoyed your stay in our hotel and are looking forward to welcoming you again. Kind regards, your Gildors Team

8/10 Good

Sloopy77, Lüneburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Angenehm sauberes und halbwegs modernes Hotel Nähe der Innenstadt, reicht zum Schlafen und kurz Verweilen allemal. Wir würden wiederkommen!
Stayed 1 night in Oct 2018
Response from S. Yaron, Geschäftsleitung on 30 Oct 2018
Sehr geehrter Gast, vielen Dank für Ihr Feedback. Wir freuen uns sehr, dass Sie wiederkommen würden, auch wenn Sie das Hotel als nur "halbwegs modern" wahrnehmen.... Wir renovieren ständig und kümmern uns intensiv um das Haus. Wir halten den Stil bewußt "gemütlich" :-) Sollten Sie Anregungen haben würde wir uns sehr freuen, wenn Sie uns diese mitteilen würden!! Wir wünschen Ihnen noch eine produktive Woche! Mit freundlichen Grüßen, Ihr Gildors Team

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
Super freundlich und nett!
Sehr zuvorkommender Service, super freundlich, das macht es sehr angenehm!
Stayed 2 nights in Jul 2018
Response from Empfang on 31 Aug 2018
Sehr geehrter Herr "Andreas", vielen Dank für Ihr Feedback. Wir freuen uns sehr, dass Sie sich wohl bei uns gefühlt haben. Wir legen großen Wert auf Verbindlichkeit und haben Spaß an unserer Arbeit. Wir wünschen weiterhin alles Gute und hoffen, Sie bei Ihrem nächsten Aufenthalt in Düsseldorf wieder bei uns als Gast zu wissen. Mit freundlichen Grüßen Ihr Gildors Team

8/10 Good

M.Reuter, Hamm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gutes Preis Leistungs Verhältnis
Schönes ruhiges Hotel, sehr nettes Personal, schönes großes Zimmer mit transportabler Klimaanlage. Habe toll geschlafen, sehr bequemes Bett.
Stayed 1 night in Jul 2018
Response from Empfang on 31 Aug 2018
Sehr geehrte Frau Reuter, vielen Dank für Ihr positives Feedback. Wir freuen uns sehr, dass Sie gut geschlafen haben! Mit freundlichen Grüßen, Ihr Gildors Team

8/10 Good

Marion, Düsseldorf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité/prix
Notre entreprise étant située dans le quartier, nous recommandons cet hotel à nos visiteurs depuis des années. Tous en semblent satisfaits, bien que les chambres vers la rue soient un peu plus bruyantes à cause du tram.
Stayed 2 nights in Jun 2018

10/10 Excellent

Masoud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel with a friendly atmosphere
The staff is friendly and competent, the rooms very comfortable, restaurants and bars not far away. An excellent hotel for a modest prize.
Stayed 1 night in Jun 2018

8/10 Good

Yury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Очень внимательное обслуживание. хороший завтрак. Расположение недалеко от центра, у входа остановка трамвая. Номер чистый, по немецки небольшой. Атмосферу придают старинные фото, фоновая музыка минувших годов. Приятно.
Response from Gildors on 17 May 2018
Dear Sir/Madam, thank you for your comments which we greatly appreciate. We are looking forward to welcoming you again in our house. Kind regards, your Gildors Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with good price / performance ratio, very clean, rooms without unecessary luxury, but well equipped. Breakfast was very good. Service generally very friendly. I will certainly return if I need a hotel in this area.
Stayed 1 night in Dec 2017

8/10 Good

Nik, Noord Brabant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
prettig hotel dichtbij het centrum van Dusseldorf
Behulpzaam personeel, met name de receptionist die ons hielp met het zoeken van een parkeerplek en een leuke bar in de omgeving. Schone, rustige, ruime kamer.
Stayed 1 night in Nov 2017

10/10 Excellent

Harald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Aufenthalt in Düsseldorf
Freundlich familiäre Atmosphäre
Stayed 2 nights in Nov 2017