The hotel offers apartments with a separate bedroom and a sleeper sofa in the living/dining area. There is a kitchenette as well. The location is more than excellent as it is right downtown in the heart of everything in Florence. The apartment was quiet and felt very safe as the building is locked, with only guests having access. The apartment includes air conditioning, which is a nice treat for a European hotel. This property does not have a front desk itself. It is contracted with another property a couple of blocks away for front desk services and other guest needs. The main issue is the parking situation. The Hotel DeLanzi that offers the front desk services also provides parking services. For $25 daily, a local garage will come pick up the car and drop it off with 24 hours notice. But driving to anywhere in central Florence is an absolute nightmare with extremely narrow one way streets, tons of tourists walking in the streets, and poor signage. I would recommend the hotel, but would recommend parking on the edge of downtown and finding a way to the hotel.