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Reviews of Dumas Inn

2 out of 5
Dumas Inn
722 Highway 65 S, Dumas, AR

Reviews

6.2
Rating 10 - Excellent. 18 out of 114 reviews" "
Rating 8 - Good. 33 out of 114 reviews" "
Rating 6 - Okay. 26 out of 114 reviews" "
Rating 4 - Poor. 16 out of 114 reviews" "
Rating 2 - Terrible. 21 out of 114 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a last minute booking. Dumas Inn is a quaint establishment. The staff were friendly and helpful. The room was clean and the mattress was comfortable. I would stay here again and plan to if needed on our way back home.

10/10 Excellent

charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Tonda

Liked: Amenities
The kitties outside
Stayed 1 night in Nov 2023

8/10 Good

Teresa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs updated badly. Air conditioner smelled moldy. Cats running all around outside, trying to get into cars and rooms.
Stayed 1 night in Oct 2023

2/10 Terrible

Johnnie

Stayed 1 night in Oct 2023

8/10 Good

Tom

Liked: Staff & service
It worked out for me traveling up from Ft. Walton Beach and next day home in Oklahoma
Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful condition
Bathroom door looked like someone kicked it in, ceiling was water stained, comforter was stained. Cats all over the place.
Stayed 2 nights in Jun 2023

4/10 Poor

Dorothy

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Donna

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Clean place. Refrigerator was rusty but was working.
Stayed 1 night in May 2023

4/10 Poor

Natalie

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No security chain on door. There were ants in the room. Bath tub unsanitary. Unfriendly staff.
Stayed 1 night in Mar 2023

8/10 Good

Dorothy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Hi
Stayed 1 night in Mar 2023

6/10 Okay

Joan

Liked: Cleanliness, staff & service, room comfort
Bare bones motel
This motel is basic. The person checking us in was nice but failed to give us the wifi password, had to call to get it. Then our key card quit working. The refrigerator was rusty and small black ants were crawling on the sink counter. The remote did not work well on channel selection and no tissue anywhere! The site says they serve breakfast but they don't anymore. Pet fee is now $15 not $10 as listed. It is NOT very pet friendly as there is nowhere to take your dog except small strip of middy grass around the swimming pool that had broken pieces of pipe or something. I had to take my little pup all the way up by the highway entrance before she would do her business.
Stayed 1 night in Mar 2023

6/10 Okay

Casey

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Got the non smoking room—reeked of cigarette smoke, can't even breathe in the room.
Stayed 1 night in Mar 2023

8/10 Good

Odessa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was a basic hotel, had what it needed with no extra frills
Stayed 2 nights in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing that bothered me was their online site said that checkout was at 11:30 but when I checked in I was told that checkout was 11:00. I do feel like they need to get the two checkout times the same. Other than that it was a very nice. It was clean and the people were friendly.
Stayed 1 night in Feb 2023

4/10 Poor

Tracy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Person checking us in was crabby and unhelpful. Made us change rooms because of the online reservation. WiFi didn’t work. No smoke alarm. No breakfast. Phone didn’t work to call the front desk.
Stayed 1 night in Feb 2023

2/10 Terrible

Kristen

Stayed 1 night in Dec 2022

6/10 Okay

Charles

Stayed 3 nights in Oct 2022

10/10 Excellent

Jamie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and zero cockroaches. Affordable and comfortable
Stayed 1 night in Oct 2022

4/10 Poor

Ronald

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Poor motel
Stayed 1 night in Sep 2022

10/10 Excellent

Quaterrius

Stayed 1 night in Sep 2022

4/10 Poor

Paula

Disliked: Cleanliness
It was not very clean. pot didn't work. Blow dryer didn't work. Front office was closed and no continental breakfast of any kind. I was very disappointed in the room. I will not stay there anymore.
Stayed 1 night in Sep 2022

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2022

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

6/10 Okay

Carol J

Travelled with family
Not Good
This hotel can use some work. There was a dead bug on the floor. They didn’t give us enough towels. I couldn’t use the coffee maker because the most important part was missing, the thing that holds the coffee….. no ironing board and iron.
Stayed 2 nights in Jul 2022

10/10 Excellent

Dawn, Jefferson City

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay
Stayed 1 night in Jun 2022

8/10 Good

Stepfan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

6/10 Okay

James

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2022

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Good people
Stayed 1 night in Feb 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room had a sticky substance on desk table. Also smoke detector kept going off in room throughout most of the night had to move rooms
Stayed 2 nights in Dec 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

2/10 Terrible

Charlene

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BAD REVIEW
This was not a pleasant stay at all. After I got there they were rude and cold disrespectful and would not take any cash. I had to go to another hotel to stay the night. I don't belief that I would recommend this hotel for any one.
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Took forever to get checked in
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
King bed is soft and fluffy although we prefer little more hard! New flooring was really really nice! Air kept us cool all night! Price was decent they are doing upgrades you can tell!
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Travelled with family and small children, Business traveller
Disliked: Cleanliness
Nasty and have cockroaches
Stayed 3 nights in Jul 2021

8/10 Good

Joy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
my stay
Dumas Inn is a good hotel with friendly staff
Stayed 1 night in Jun 2021

8/10 Good

Judy

Stayed 1 night in Jun 2021

8/10 Good

Walter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dumas Inn
Clean. Comfortable. Good customer service.
Stayed 1 night in Jun 2021

8/10 Good

Lydell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
It was a great stay. The bed was comfortable and I slept like a baby. I recommend this hotel.
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Stayed 2 nights in Feb 2021

2/10 Terrible

DISAPPOINTED, DON'T MATTER

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was good and the property was nasty. My ceiling was falling in the bathroom. I had a spider in my tub. Toilet was nasty and the room had a really bad smell. Will never ever stay again. And want advice anyone to stay at this hotel EVER.... THEY WILL BE VERY DISAPPOINTED.
Stayed 1 night in Dec 2020

8/10 Good

Wes, Bamberg, South Carolina

Travelled with family
Liked: Cleanliness, staff & service
McDonald's down the street .Not much to do. VERY small town.
Stayed 1 night in Nov 2020

2/10 Terrible

Verified traveller

Stayed 2 nights in Oct 2020

8/10 Good

Macon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

4/10 Poor

Verified traveller

Just across from hospital.. the lady @ desk is rude
Stayed 2 nights in Aug 2020