messed up our reservations. we were forced to check out co they said the next guest is waiting for the room even though we have reserved the rooms for late check out just because they messed up and mixed up our room reservation.
not considering that we had pre nuptial preparations for the bride. we were still taking official pictures and videos when we were asked to leave RIGHT AWAY! not to mention we reserved 8 rooms for our bridal party, fashion designer, bridal room, and other guests for the wedding.
they were so inconsiderate and wasnt able to solve their problems on their own. i was helping them arrange the rooms coz they were not flexible enough considering that when they messed up our rooms, it wasnt even our fault. it was a miscommunication between their staff and they were not able to get the instructions given by our wedding planner.