The photos for the rooms are not accurate and misleading. I booked a "Double or Twin Room" and expected to get what was pictured (windows, brick walls, sofa, etc). Instead I got a room with no windows (yes a skylight) and no sofa or exposed brick. The room was small and did not have good ventilation.
A second point of disappointment was the service. This is not a normal hotel. It is a weatherspoons pub with a few rooms upstairs. I was expecting a check in desk or reception. Instead, I had to ask someone at the bar and they checked me in. And after I complained that the room did not match the photo, a worker just walked away from me. The staff are there more concerned about the restaurant customers than the hotel guests.
The parking lot is tiny and when I pulled up, there were no spaces available. I had to double park and block a lot of people until the staff found someone who was leaving.
The positives is that there is a weatherspoons downstairs! So it is super easy to get food/drinks, and even an early morning breakfast (7am). It is also right across the street from the Pavilions Shopping Centre, so anything you need is there.
Overall, even though the facility seemed pretty new, it was a bad first impression for check in/staff and a complete let down in terms of what was promised in the room description/photos. I know they can do better.