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Response from Comment from Hotel Management on 26 Jan 2024
Dear Fariba,Thank you so much for taking the time to review Schoolhouse. We're so pleased to see you enjoyed your time with us! Warm regards, The Schoolhouse Team
Lift was out of order. One female staff member requires extensive customer service training as it was non existent. Standing over people to promptly finish their drinks is not an acceptable way to treat hotel guests & customers. There was also no residents bar facilities. Breakfast was also of a poor standard. Requested a call back from the duty manager, still waiting?
Verified traveller
Stayed 1 night in Dec 2023
Response from Comment from Hotel Management on 10 Jan 2024
Dear guest, Thank you for taking the time to leave us this feedback. We're so sorry you had this experience as this is not the value we aspire to provide to our patrons. If you'd like to discuss your experience further please don't hesitate to contact us at gm@schoolhousehotel.com.Warm regards, The Schoolhouse Team
This property is with easy walking distance of most everything, yet feels more secluded. It’s only about a five minute walk to the Hop on- Hop off bus and many restaurants and shops.
More than anything else, though, the staff is absolutely wonderful. They go out of their way to make your stay enjoyable.
Jill
Stayed 2 nights in Nov 2023
Response from Comment from Hotel Management on 10 Jan 2024
Dear Jill,Thank you so much for leaving such a lovely review! We're so happy to see you enjoyed your time with us and that our team was able to enhance your experience. We hope to host you again soon! Warm regards, The Schoolhouse Team
The staff was wonderful. They helped us with any and all questions, that we had. Very quiet! Easy walk to Trinity, Temple Bar area. Charming and unique. The food was great.
This was a nice place to stay and only about a 15 minute walk to the central sites in Dublin. if you stay here you dont need a car. The restaurant was really nice and the staff friendly. The only set back we had was that they were trimming trees the whole time we were there and it was right outside our window and was loud during the day
John
Stayed 3 nights in Sep 2023
Response from The Schoolhouse Team on 2 Oct 2023
Dear John, Thank you so much for taking the time to review Schoolhouse. We are so pleased to see you enjoyed your time with us. We're so sorry about the city maintenance work ongoing during your stay, hopefully next time you're with us you'll get the peace and quiet found at Schoolhouse. We hope to see you again soon!Warm regards,The Schoolhouse Team
We asked for a quiet room as the hotel is on a busy road out of Dublin. Our room at the back was very very quiet and I think most rooms will also be quiet. The breakfast was excellent and all the staff were very friendly and professional. Dining in the restaurant in the evening was good but there could have been more choice with perhaps a fresh fish option.
Johanna
Stayed 2 nights in Sep 2023
Response from The Schoolhouse Team on 25 Sept 2023
Dear Johanna, Thank you so much for taking the time to rate and review your experience of Schoolhouse! We're so happy to see you enjoyed your stay and our team was able to enhance your experience. We've made a note of your feedback, thank you for the insight on your dining experience.
Response from The Schoolhouse Team on 25 Sept 2023
Dear Stacy, Thank you so much for taking the time to review Schoolhouse. We're so happy to read you enjoyed your time with us and we can't wait to host you again soon!Warm regards, The Schoolhouse Team
Good location, nice rooms, friendly staff. Prices at the restaurant were steep, 15 euros for a continental breakfast is high.
Kevin
Stayed 3 nights in Sep 2023
Response from The Schoolhouse Team on 20 Sept 2023
Dear Kevin, Thank you so much for taking the time to rate and review your experience of Schoolhouse! We're so happy to see you enjoyed your stay and our team was able to enhance your experience. We've made a note of your feedback, thank you for the insight on your dining experience.
10/10 Excellent
Shirley
8 Sept 2023
Shirley
Stayed 1 night in Sep 2023
Response from The Schoolhouse Team on 29 Sept 2023
Thank you Shirley! We hope to see you again soon. Warm regards, the Schoolhouse Team
10/10 Excellent
dean
4 Aug 2023
Liked: Amenities
Beautiful, unique quaint converted schoolhouse with a great restaurant and pub, away from the fray of busy downtown. Half hour walk to center city. Great romantic spot for couples. Staff went overboard on making sure you got what you needed.
dean
Stayed 4 nights in Jul 2023
Response from The Schoolhouse Team on 21 Aug 2023
Dear Dean, Thank you so much for taking the time to write us such a thoughtful and beautiful review. We are so pleased to see you enjoyed your time with us and that you would recommend us to others! We can't wait to host you again.
Convenient location. Friendly staff. Restaurant on site. Comfy bed. Nice shower. Only two quibbles: 1) It would be helpful to add a shower caddy, and 2) it would be great to have more diverse music (including traditional Irish music) on the restaurant playlist instead of the repeating loop of tired 80s and 90s pop music.
Nila
Stayed 4 nights in Jul 2023
Response from The Schoolhouse Team on 27 Jul 2023
Dear Nila, thank you so much for taking the time to rate and review Schoolhouse. We're so pleased to see you enjoyed your stay. Thank you so much for the very helpful and workable feedback, we've made a note of it to ensure action! We hope to host you again, it was an absolute delight to see you. Warm regards,
10/10 Excellent
Andrew
19 Jul 2023
Andrew
Stayed 2 nights in Jul 2023
Response from The Schoolhouse Team on 21 Jul 2023
Dear Andrew, Thank you for your review! We're so glad you enjoyed your stay.
Quaint boutique hotel. Good location. Excellent food!
Julie
Stayed 1 night in Jul 2023
Response from The Schoolhouse Team on 12 Jul 2023
Dear Julie, Thank you so much for taking the time to leave this lovely review! We'll be sure to pass your compliments onto our kitchen team. We hope to host you again soon!
6/10 Okay
Anna
29 Jun 2023
Staff in the dining area and cleaning staff are excellent - professional and genuinely friendly!!! Thank you. Buffet good! Cooked breakfast, less so. Bed very comfy and room size good. Rather faded glory and outside areas shabby snd dirty. … a little updating is overdue. Shower very weak. .
The lift was out of order over 3 days so had to carry case up two flights of stairs. The hotel is well positioned for lots of places of interest in the city.
I had meetings and one day missed food all day. I asked in the bar and at reception if a bag of crisps or a banana could be found ( since there was no mini bar). The answer was an emphatic no “ not after10pm” with zero concern and a swift return to her conversation with another staff member. Certainly no genuine customer care for a mature lady on her own.
I appreciated that a taxi was ordered and came on time. Apart from the first night, reception was professional but lacking ANY pathic communication and whilst language skills were excellent, there wasn’t the usual warmth and rapport found in most Irish hotels. Maybe the reception area needs rethinking along with reception staff training around the word hospitality? The truth is that you can get more and pay less.
Anna
Stayed 3 nights in Jun 2023
Response from The Schoolhouse Team on 7 Jul 2023
Dear Anna, Thank you so much for taking the time to pass on this information and leave an incredibly thoughtful review. We've so sorry to read you did not have the Schoolhouse experience we set out to deliver to each and every one of our guests. We've noted all your feedback and if you ever choose to stay with us again, we'll be able to rectify your experience as a completely enjoyable one.Thank you again for taking the time to write and rate us. Warm regards,
Beautiful hotel with great people to interact with. From before check in everyone was an absolute pleasure. Check in and out was a breeze. Especially liked the bartenders, Helio even brought us a special Brazillian treat.
Verified traveller
Stayed 4 nights in May 2023
Response from The Schoolhouse Team on 12 Jul 2023
Dear Guest, Thank you so much for taking the time to leave a review! We're so happy to hear you enjoyed your stay and we've passed on your kind words to Heilo! We hope to host you again soon.
Great location, good restaurant & bar, friendly & helpful staff - basement level room windows look out to a staff break area, which is not good; shower very small
Perfect location for Bord Gáis theatre, easy walk into centre of town, comfortable bed, good breakfast and a delicious lunch. Great service, 24hour reception service as well.
This is a quaint boutique hotel in a lovely part of Dublin along the Grand Canal but it was more like a babbling brook with a wonderful tree lined walking path along each side. There was a nice selection of hot and cold tasty breakfast items. The attached restaurant and pub were grand and even had a nice place to sit outside on a warm evening. Staff was very helpful and kind.
We really had a wonderful 4 day stay at Schoolhouse. The room was spacious and very clean. The staff was courteous and very helpful. The breakfast had a lot of variety and was very good. We also had dinner in the restaurant. Both the food and the service were top notch. We would certainly stay at the Schoolhouse again. If you are driving, the parking lot is small and challenging to negotiate.
A charming, one of a kind hotel with a nice restaurant and bar. Lovely ambience at night in the outdoor seating area. Convenient walking distance to restaurants and shopping.
Jimmy
Stayed 3 nights in Oct 2021
Response from Jelena Grubor, Front Office Manager on 2 Nov 2021
Hi Jimmy,
Thank you for reviewing your recent stay with us, I am glad you enjoyed our unique ambience and convenient location. We hope to welcome you again in the future! Have a lovely day and stay safe!
Response from Jelena Grubor, Front Office Manager on 22 Oct 2021
Hi Michael,
Thank you for the lovely review, I hope we will have a chance to welcome you again and provide even better service! Have a nice evening, stay safe!
Perfect location. 20 minute walk into the heart of Dublin, past Merrion Square. Vibrant, busy neighborhood just down the street. Cool old building. And the grand canal is at your feet.
Linda
Stayed 1 night in Sep 2021
Response from Jelena Grubor, Front Office Manager on 22 Oct 2021
Hi Linda,
Thank you for the lovely review, I am glad you enjoyed all the perks of our convenient location! I hope we will see you again soon, have a lovely evening and stay safe!
Wonderful place to stay. Very friendly and accommodating staff. Comfortable beds and pillows. Good food for breakfast and dinner. I highly recommend it.
James
Stayed 2 nights in Sep 2021
Response from Jelena Grubor, Front Office Manager on 30 Sept 2021
Hi James,
Thank you for the lovely review, I am glad you enjoyed your stay with us. I hope to see you again soon!
Have a lovely day, stay safe!
We stay in this hotel quite a bit as we are very happy with all aspects of it including location, parking, staff, rooms and food. Rooms are very comfortable and extremely clean
Super lovely and Perfect family run hotel. Lovely staff, ideal location, great food and drink at the pub. Owner tends the garden with her son on sunny saturdays. Stay and enjoy life. Walk along the canal. Rooms are nice size and baths are very good. Recommend 100% I will be back
Ryan
Stayed 1 night in Aug 2020
Response from General Manager on 10 Aug 2020
Thank you for taking the time to review our hotel.
I hope we can welcome you back very soon.
Kind regards,
Tom Isherwood
General Manager
Old and needs uplifting ... old furniture and bathroom
HASSAN
Stayed 1 night in Jul 2020
Response from General Manager on 27 Jul 2020
Hi Hassan
Thank you for your review, we are sorry that you did not find the decor to your liking. A lot of our guests find our old world style very appealing.
Kind regards
Tom Isherwood
General Manager