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Reviews of Hazelbrook House B&B

2.5 out of 5
Hazelbrook House B&B
85 Lower Gardiner Street, Dublin, Dublin

Reviews

6.8
Rating 10 - Excellent. 63 out of 517 reviews" "
Rating 8 - Good. 188 out of 517 reviews" "
Rating 6 - Okay. 156 out of 517 reviews" "
Rating 4 - Poor. 72 out of 517 reviews" "
Rating 2 - Terrible. 38 out of 517 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Michelle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Did not feel safe and the shower leaked everywhere.
Stayed 1 night in May 2024

8/10 Good

Carter

Travelled with family
Liked: Cleanliness, staff & service
Comfortable accommodations. It was just what we needed. Use of luggage storage was very appreciated!
Stayed 1 night in Mar 2024

8/10 Good

Binson

Travelled with family
Liked: Cleanliness, room comfort
Everything ok but car parking charge is taken (14euro) not fair.
Stayed 1 night in Feb 2024
Response from ML on 19 Feb 2024
Thank you

4/10 Poor

Colin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Terrible place blood on the curtains, room stank of smoke, junkies outside of b&b at night, will not return
Stayed 1 night in Feb 2024

10/10 Excellent

Scott, East Grand Rapids

Stayed 6 nights in Jan 2024
Response from ML on 19 Feb 2024
Thank you

6/10 Okay

Tasma

Liked: Staff & service
Disliked: Property conditions & facilities
Average
A basic place, slightly below average. Small areas beside the bed, shower that works but only has one place to put it (which is right on your face), flies around the bathroom, not very sound proof (could hear the man snoring next door and when he put his plug in the outlet). But it was a fine place to sleep and cheaper compared to the rest. It did the job we wanted.
Stayed 2 nights in Nov 2023

4/10 Poor

Patrick, Pleasant View

Disliked: Cleanliness, staff & service, property conditions & facilities
I did not stay there. Information from business incorrect. There is absolutely NO PARKING near business.
Stayed 2 nights in Oct 2023

6/10 Okay

Jonathan

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Mel

Stayed 1 night in Sep 2023

4/10 Poor

Gregory

Stayed 1 night in Sep 2023

10/10 Excellent

Stu

Stayed 1 night in Sep 2023

4/10 Poor

Thomas

Travelled with family
Disliked: Amenities, property conditions & facilities
Rooms were small and noisy.
Stayed 1 night in Aug 2023

4/10 Poor

Dylan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Lana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After reading so many negative reviews, I was extremely worried before getting to the B and B… Our flight was delayed and I wrote them an email to let them know. When we arrived at 3am, the staff was there to greet us and let us in. Checking in was a breeze and so was the check out. The staff is just lovely. The rooms are small but we had expected that (we chose a cheap option and so didn’t need more than a bed, a bathroom, tv and coffee/tea). It was very comfortable and clean. It is walking distance from everywhere and we were very lucky. The only thing that I’d mention, and it’s not the fault of the hotel, is that it is a common area for party goers to hang out before getting on the busses home… so it was common for us to be woken up between 2 and 4 am.
Stayed 4 nights in Aug 2023
Response from ML on 22 Aug 2023
Thank you

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, easy check-in.
Stayed 1 night in Jul 2023
Response from ML on 22 Aug 2023
Thank you

8/10 Good

Jemma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
B&B was within walking distance to a lot of tourist areas. B&B was clean, and all the staff were friendly. Only thing I disliked was that the room was quite dated, and a piece of the bottom of shower was coming off. Otherwise, I enjoyed my stay. Fairly quiet location and had no issues with noise even though we had the window open all night.
Stayed 2 nights in Jul 2023
Response from ML on 22 Aug 2023
Thank you

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Lovely people and a great help in terms of where to go and how to get there and assistance in using car park space
Stayed 1 night in Jul 2023

10/10 Excellent

Aaron

Liked: Staff & service, property conditions & facilities
Great, great staff, very friendly.
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Okay for short stay
Was okay for what we needed, but no frills location near downtown Dublin. Window to street was small and let in little ventilation but lots of street noise.
Stayed 1 night in Jun 2023

4/10 Poor

Ximena

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I was extremely disappointed with this B&B. The price was too high for the experience. Avoid it if you can. Location is horrible, right on a very noisy, dirty and unsafe street. The rooms have no air conditioning and we had to keep the window open to be able to handle the heat, so it was terribly noisy ALL day and night long, either by passing cars or by noisy drunk people walking on the street. The neighbourhood promised convenience, which it fulfilled, it is located on a walking distance from the city Center, but it is not a pleasant walk. Streets were dirty, smelly and ugly. There are other better places were to stay, equally walkable, like the dock lands. The room was very small, it fit 5 people in the tiny beds, but there was no room for comfortably handling and leaving luggage. It felt cramped and ventilation was an issue, so again, window had to be kept open. The room was clean when we arrived but they do not provide housekeeping services during your stay. Toiletries are not provided besides a very low quality hand and body soap foam. There is also no hairdryer. The shower was small with broken shower doors. The only good part was the staff, though not all of them. The 2 Latino receptionists (a Bolivian girl and I believe a Mexican boy) were extremely helpful, nice and pleasant. We did not try the breakfast, we didn’t want to add any more disappointments to our stay in Hazzelbrook accommodation.
Stayed 2 nights in Jun 2023

6/10 Okay

Vivienne

Travelled with family
Liked: Cleanliness, staff & service
So-so
We booked two rooms here, but they were not able to give us two rooms close to each other. In fact, we had a room on the very top floor, with no elevator, and we are not young folks any more! And our family had a room on the ground floor. Dublin is expensive, so this place was fairly well-priced for Dublin, but was really pretty basic---not sure why it's called B&B. Our room had no chair, no desk surface, so rather hard to do any computer work, which we needed to do. So, overall, okay, but not outstanding, and we probably wouldn't return.
Stayed 5 nights in Jun 2023

6/10 Okay

Martin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room and installation need to be renewed. Staff is very friendly and helpfull.
Stayed 2 nights in Jun 2023

10/10 Excellent

Terry J

Stayed 1 night in May 2023

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service
No frills but great location, comfy and safe
While it was very basic and no frills, it was perfectly fine for our 2 night stay. It was clean, not too noisy, great location. Staff was friendly and helpful. We had a quad room #1 downstairs. The only things that we found lacking was lighting in the room and no hooks or shelves or racks in the bathroom to place anything. There is no breakfast included but they do have a kettle with tea and coffee in the room. You are just steps from dozens of cafes, pubs, shops, and restaurants Seems to be a neighborhood where people actually live. 1st timer to Dublin here and I never once felt unsafe
Stayed 2 nights in May 2023

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and cheerful
Basic but all we needed nice and clean, bed comfy and very clean and nice hot shower. Lovely helpful and polite people on the reception. They also allow you to leave your cases with them free of charge. We will stay again. Thank you Hazelbrook House
Stayed 2 nights in Apr 2023

6/10 Okay

Laura

Travelled with group
Disliked: Amenities
Room was adequate, beds comfortable, shower challenging, location good for our needs.
Stayed 1 night in Mar 2023

4/10 Poor

Calin Alexandru

Stayed 1 night in Feb 2023

8/10 Good

Omphile

Travelled with group
Liked: Staff & service
I liked the quietness

8/10 Good

Anders

Liked: Cleanliness, staff & service
Very good hotel with friendly staff.
It was exactly what I needed, a clean room in the city centre for 1 night. The staff was very helpful and friendly, even though I was a bit stressed not getting a taxi to get to the airport. Very positive feeling from them. The room was a standard, clean with en-suite. The house is older so you could hear the neighbours a bit, but I slept good. Of course there are a few small tips that can improve the stay; a bottle of water in the room would be nice since the tap water is a bit bad tasting. Perhaps a local free magazine/newspaper in the room to read and check what’s on in Dublin. But over all, the hotel is price-worthy, and to be that centrally located very good value for the money.
Stayed 1 night in Dec 2022

10/10 Excellent

Jerome

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Inexpensive and clean
Stayed 1 night in Nov 2022

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and very convenient location
Stayed 1 night in Oct 2022
Response from Monica on 13 Oct 2022
Thank you

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

6/10 Okay

Maureen

Stayed 1 night in Aug 2022

4/10 Poor

Ian

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Good price good location. Staff very variable. Really friendly to downright rude. Our ferry was cancelled and we arrived late so we rang to inform. But the message was not passed on
Stayed 7 nights in Jul 2022

8/10 Good

Ed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and efficient staff. Location was walking distance to everything I wanted to see. The neighbor is safe but I felt uncomfortable. I would recommend
Stayed 3 nights in Jul 2022

6/10 Okay

John

Liked: Cleanliness, staff & service
Clean room and nice bathroom. No elevator to get to fourth floor. Creaky floorboards. No fan for the heat.
Stayed 1 night in Jul 2022

6/10 Okay

Amanda

Stayed 1 night in Jun 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No star luxury ???
The area was very poor as was the welcome. I was moaned at as I had the wrong reservation number on my print out, the room on the 'ground floor was small and smelly the 'shower room' was a shower !!, the hand basin fitting were loose, as well as the water being only tepid, the toilet seat moved when you sat on it, it did flush quite well but after a while water appeared on the floor around it and neither of us wanted to use the actual shower due to it's state. I must admit that the mirror worked ! The towels supplied - 2 hand & 2 slightly larger were semi reasonable The tea making facilities were there albeit the cups needed washing. We also had to be back in our room by 1200 midnight ?? What added insult to injury was the noise from not only the rooms upstairs but having to have the only window in the room open, was the loudness of the foreign language coming from the 'unit' next door that went on until 0230/0300 am.. No I would not suggest to anyone that they stay here. It's put a very bad slant on B & B's although in was in Dublin near to the shopping areas - nowhere near worth what was charged. A very bad choice on my part - it WILL NOT happen again
Stayed 1 night in May 2022

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Joep

Travelled with group
Liked: Staff & service
Considering this was the cheapest room at the time of booking it could have been much worse. Staff is very friendly and helpful, the room was clean although the bathroom had some weird stains on the ceiling. There was lots to do around, and it was located not even 500 meters from the Spire
Stayed 4 nights in May 2022

8/10 Good

Jules

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value but no AC
Decent accomodation - very clean. The only down side is that there is no AC so it got pretty got in the afternoon.
Stayed 3 nights in May 2022
Response from Monica on 24 May 2022
Thank you for your stay with us.

8/10 Good

Simon

Stayed 1 night in May 2022
Response from Monica on 24 May 2022
Thank you for your stay with us.

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Stayed 1 night in Mar 2022

10/10 Excellent

Marco

Stayed 1 night in Nov 2021

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spotless.. Plenty of tea and coffee in the room. The rooms were lovely and warm as it was bitter cold outside..love the fact that we have to buzz at the front door and they see u in camera and let u in...
Stayed 1 night in Nov 2021
Response from monica on 30 Nov 2021
thank you

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2021

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful!
Stayed 2 nights in Oct 2021

10/10 Excellent

Donovan

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2021

4/10 Poor

Paola

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2021

8/10 Good

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A place to lay your head after touring Dublin and a quick trip to Dublin airport. Friendly staff arranged a taxi 🚕 for us.
Stayed 1 night in Aug 2021