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Reviews of Howard Johnson Plaza by Wyndham Dubai Deira

4 out of 5
Howard Johnson Plaza by Wyndham Dubai Deira
Al Riqqa Street, 7, Dubai, DU

Reviews

8.6

Excellent

Rating 10 - Excellent. 284 out of 620 reviews" "
Rating 8 - Good. 244 out of 620 reviews" "
Rating 6 - Okay. 53 out of 620 reviews" "
Rating 4 - Poor. 16 out of 620 reviews" "
Rating 2 - Terrible. 23 out of 620 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Jocelyn

Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Jimmy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities
The hotel is located in an excellent location, you notice recently a decline in the level due to the lack of maintenance and renewal, which led to a decline in the level of hygiene I recommend performing a general maintenance of the rooms and bathrooms, and reconsidering the buffet in terms of the meals provided
Stayed 3 nights in Jan 2020
Response from Flora Hospitality on 21 Jan 2020
Dear Guest, Thank you for staying with Flora Grand Hotel and for taking the time to update the feedback of your stay upon departure. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comment and the concerns mentioned have been taken with the department and staff for due correction and improvement. We deeply regret for the inconvenience and we promise you that you will experience the corrective actions on your future visits with us. Once again we thank you for highlighting the areas of improvements for us and we look forward to welcome you back with us soon. Thanks & Regards, Jikku John Mathew Cluster Director of Operations

10/10 Excellent

WAHAB

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
The hotel was so nice, fantastic and beautiful rooms, nice reception, environment was so comfortable , nice breakfast....... I so much love them
Stayed 2 nights in Jan 2020
Response from Flora Hospitality on 16 Jan 2020
Dear Guest, Thank you for staying with Flora Grand Hotel and for taking the time to update the feedback of your stay upon departure. We are so glad to hear that you had a memorable and wonderful stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Your kind appreciation has been duly conveyed to the team and it’s a great motivation for them. We look forward to welcome you back soon with us. Thanks & Regards, Jikku John Mathew Cluster Director of Operations

8/10 Good

martin

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Location great
Great location and comfortable beds. Bathroom tired and water not so hot. Asked for separate beds. Told they would sort it the next day. They didn’t.
Stayed 2 nights in Jan 2020
Response from Flora Hospitality on 8 Jan 2020
Dear Guest, Thank you for staying with Flora Grand Hotel and for taking the time to update the feedback of your stay upon departure. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are glad to hear that you had a positive experience with us and at the same time we greatly appreciate your comment and the concerns mentioned. We assure you that the same has been taken with the concerned department and staff for due correction and improvement. We deeply regret for the inconvenience and we promise you that you will experience the corrective actions on your future visits with us. Once again we thank you for highlighting the areas of improvements for us and we look forward to welcome you back with us soon. Thanks & Regards, Jikku John Mathew Cluster Director of Operations

8/10 Good

Cynthia, Texas

Travelled with family
Liked: Staff & service, property conditions & facilities
It was ok for a 2 night stay, the staff was bery attentive and helpfull, the rooms very spacious.
Stayed 2 nights in Dec 2019
Response from Flora Hospitality on 29 Dec 2019
Dear Guest, Thank you for staying with Flora Grand Hotel and for taking the time to update the feedback of your stay upon departure. We are so glad to hear that you had a memorable and wonderful stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Your kind appreciation has been duly conveyed to the team and it’s a great motivation for them. We look forward to welcome you back soon with us. Thanks & Regards, Jikku John Mathew Cluster Director of Operations

6/10 Okay

Dr Jaffer G

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Wah Swee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great location, plenty of restaurant, good cleanliness and great staff.
Stayed 4 nights in Dec 2019
Response from Flora Hospitality on 15 Dec 2019
Dear Guest, Thank you for staying with Flora Grand Hotel and for taking the time to update the feedback of your stay upon departure. We are so glad to hear that you had a memorable and wonderful stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. The hotel is centrally located next to Al Rigga Metro Station with close proximity to the Dubai International Airport and to the famous Deira City Centre & Al Ghurair Centre. Souks & eateries are very close by and Dubai Creek is just walking distance from the hotel. Your kind appreciation has been duly conveyed to the team and it’s a great motivation for them. We look forward to welcome you back soon with us. Thanks & Regards, Jikku John Mathew Cluster Director of Operations

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2019

6/10 Okay

James

Travelled with family
Liked: Staff & service
Stayed 2 nights in Nov 2019

2/10 Terrible

Amin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

2/10 Terrible

mohammadamin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very rude customer service
Not co operative at all, when I told them that I have an emergency and have to come back to USA, and asked them if it’s possible to refund my other 3 days, they said this is our policy and we do not have refund policy.
Stayed 6 nights in Nov 2019

2/10 Terrible

Verified traveller

We were denied our stay in our reserved room. They said we should have called before we came. They were all booked even though our room was reserved, confirmed, and paid for through Expedia. They were very rude and left us with no where to go.
Stayed 4 nights in Nov 2019

8/10 Good

Julius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay but no cold showers available.
Pleasant stay. Only had trouble getting cold water out the showers. Considering how hot dubai is, having a cold shower after a hot day is a no brainier. Even after complaining to the hotel management, they were unable to ensure cold water flowed out the taps.
Stayed 1 night in Oct 2019
Response from Flora Hospitality on 3 Nov 2019
Dear Guest, Thank you for staying with Flora Grand Hotel and for taking the time to update the feedback of your stay upon departure. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are glad to hear that you had a positive experience with us and at the same time we greatly appreciate your comment and the concerns mentioned. We assure you that the same has been taken with the concerned department and staff for due correction and improvement. We deeply regret for the inconvenience and we promise you that you will experience the corrective actions on your future visits with us. Once again we thank you for highlighting the areas of improvements for us and we look forward to welcome you back with us soon. Thanks & Regards, Jikku John Mathew Cluster Director of Operations

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Emma

Stayed 5 nights in Oct 2019

8/10 Good

Sefonias Getachew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Business traveller
The service is good but the front desk personnel needs
Stayed 4 nights in Oct 2019
Response from Flora Hospitality on 12 Oct 2019
Dear Guest, Thank you for staying with Flora Grand Hotel and for taking the time to update the feedback of your stay upon departure. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We have noted your comments and the concerns mentioned on the reception staff. The same has been taken with the Front Office department and staff for due correction and improvement with its due importance. We deeply regret for the inconvenience and we promise you that you will experience the corrective actions on your future visits with us. Once again we thank you for highlighting the areas of improvements for us and we look forward to welcome you back with us soon. Thanks & Regards, Jikku John Mathew Cluster Director of Operations

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was very accessible to everything and easy to find.
Stayed 5 nights in Oct 2019
Response from Flora Hospitality on 10 Oct 2019
Dear Guest, Thank you for staying with Flora Grand Hotel and for taking the time to update the feedback of your stay upon departure. We are so glad to hear that you had a memorable and wonderful stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. The hotel is centrally located next to Al Rigga Metro Station with close proximity to the Dubai International Airport and to the famous Deira City Centre & Al Ghurair Centre. Souks & eateries are very close by and Dubai Creek is just walking distance from the hotel. We look forward to welcome you back soon with us. Thanks & Regards, Jikku John Mathew Cluster Director of Operations

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible to metro and have great food restaurant.
Stayed 6 nights in Sep 2019
Response from Flora Hospitality on 17 Oct 2019
Dear Guest, Thank you for your recent stay and for the feedback. We thank you for sharing your experience online and its great to have such wonderful feedback. We look forward to welcome you back with us in the near future. Thanks & Regards Jikku John Mathew Cluster Director of Operations

10/10 Excellent

Verified traveller

Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 11 nights in Sep 2019

10/10 Excellent

Romella Esperanza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
It was a great! Thank you for a fabulous overnight stay. The staff were all very accomodating, helpful and attentive from the minute you walk in and made you feel at home immediately. Definitely our money’s worth and more. The pool is kinda small but we enjoyed ourselves very much. We will be back! Highly recommended!
Stayed 1 night in Sep 2019
Response from Flora Hospitality on 16 Oct 2019
Dear Guest, Thank you for staying with Flora Grand Hotel and for taking the time to update the feedback of your stay upon departure. We are so glad to hear that you had a memorable and wonderful stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Your kind appreciation has been duly conveyed to the team and it’s a great motivation for them. We look forward to welcome you back soon with us. Thanks & Regards, Jikku John Mathew Cluster Director of Operations

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty unkept hotel only few helpful and friendly stuff.
Stayed 2 nights in Sep 2019
Response from Flora Hospitality on 16 Oct 2019
Dear Guest, Thank you for staying with Flora Grand Hotel and for taking the time to update the feedback of your stay upon departure. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comment and the concerns mentioned have been taken with the department and staff for due correction and improvement. We deeply regret for the inconvenience and we promise you that you will experience the corrective actions on your future visits with us. Once again we thank you for highlighting the areas of improvements for us and we look forward to welcome you back with us soon. Thanks & Regards, Jikku John Mathew Cluster Director of Operations

8/10 Good

Murari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

kamran

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

6/10 Okay

Jayanath

Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very professional, accommodating and friendly at all times.
Stayed 5 nights in Aug 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
A many things...dirty room upon arriving.. frigeration was not working..floor was not moped..dirty.
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Snyll, USA

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I enjoy staying there. Friendly service. I might come back next time.
Stayed 12 nights in Jul 2019

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful when I arrived early after a flight. Good location near metro station with shops nearby. I got upgraded to a suite which was clean, spacious and had a very comfy bed. Varied choice at breakfast. Used the rooftop swimming pool which was perfect way to cool down on a hot day. Very friendly staff and beautiful hotel, would definitely stay again.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience of location. Near major road Al-Rigga and train station. Good restaurants and shops in walking distance.
Stayed 1 night in Jul 2019

10/10 Excellent

Mr Khalid M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel!!!
I normally stay at a Hilton Hotel and decided to book the Flora Hotel after viewing the hotel on hotels.com. Even though it was £130 for dearer than the Hilton I was very happy with my decision. The hotel was clean, staff very polite, fantastic gymn, nice pool. It had all the amenties that you can have. Breakfast was good as well. Thank you hotels.com for making my trip so comfortable.
Stayed 7 nights in Jul 2019

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sure will visit again after 10 days
Time you entered Hotel ,you feel as a prince You feel that you are owner of this palace ,you go out many times and when come back same feelings, also all staff let you feels that they are at hotel for you and yoi only,all staff from entrance till your room smile, give you positive action in life, Congratulations for all staff from entrance,reception ,room service and cleaning staff, One request only to add plus, pls add some channels action movies like MBC ,OSN movies
Stayed 6 nights in Jul 2019

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice room and helpful staff and close to subway. breakfast buffet good.
Stayed 4 nights in Jul 2019
Response from Flora Hospitality on 23 Jul 2019
Dear Guest, Thank you for your recent stay and sharing your experience with us. Your kind appreciation is a great source of motivation for us and we look forward to welcome you back on your next trip. Thanks & Regards Jikku John Mathew Cluster Director of Operations

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel 5* for location staff was very nice and friendly. Metro is like 3 minuets walk.
Stayed 4 nights in Jul 2019
Response from Flora Hospitality on 23 Jul 2019
Dear Guest, Thank you for staying with Flora Grand Hotel and for taking the time to update the feedback of your stay upon departure. We are so glad to hear that you had a memorable and wonderful stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. The hotel is centrally located next to Al Rigga Metro Station with close proximity to the Dubai International Airport and to the famous Deira City Centre & Al Ghurair Centre. Souks & eateries are very close by and Dubai Creek is just walking distance from the hotel. Your kind appreciation has been duly conveyed to the team and it’s a great motivation for them. We look forward to welcome you back soon with us. Thanks & Regards, Jikku John Mathew Cluster Director of Operations

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, staffs are very polite. They also have free transportation that can take you to the beach, shopping mall. I really enjoyed my stay .
Stayed 5 nights in Jun 2019
Response from Flora Hospitality on 23 Jul 2019
Dear Guest, Thank you for staying with Flora Grand Hotel and for taking the time to update the feedback of your stay upon departure. We are so glad to hear that you had a memorable and wonderful stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Your kind appreciation has been duly conveyed to the team and it’s a great motivation for them. We look forward to welcome you back soon with us. Thanks & Regards, Jikku John Mathew Cluster Director of Operations

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely reception with nice and helpful staff. The property was neat at all times.
Stayed 5 nights in Jun 2019
Response from Flora Hospitality on 23 Jul 2019
Dear Guest, Thank you for staying with Flora Grand Hotel and for taking the time to update the feedback of your stay upon departure. We are so glad to hear that you had a memorable and wonderful stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Your kind appreciation has been duly conveyed to the team and it’s a great motivation for them. We look forward to welcome you back soon with us. Thanks & Regards, Jikku John Mathew Cluster Director of Operations

2/10 Terrible

Farhad, CA

Business traveller, Travelled with group
Disliked: Staff & service, amenities
Property was alright, the rooms were clean however, if i have to book anything through expendia I wouldn’t do it again. I rather call the business directly and book it though them. I rather pay $2 dollars more and have a peace of mind rather losing all of my money just like I did not too long ago.
Stayed 1 night in Jun 2019