Room, 2 Single Beds, Balcony (Spacious) | In-room safe, iron/ironing board, free cots/infant beds, free WiFi
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Reviews of Arabian Park Dubai, an Edge by Rotana Hotel

3 out of 5
Arabian Park Dubai, an Edge by Rotana Hotel
Al Jadaf Area, Oud Mehta Road, Near Latifa Hospital, Bur Dubai, Dubai

Reviews

8.8

Excellent

Rating 10 - Excellent. 117 out of 183 reviews" "
Rating 8 - Good. 40 out of 183 reviews" "
Rating 6 - Okay. 10 out of 183 reviews" "
Rating 4 - Poor. 9 out of 183 reviews" "
Rating 2 - Terrible. 7 out of 183 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Somnath

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 6 nights in Apr 2024
Response from Stefan Schmid on 29 Apr 2024
Hello Somnath,Thank you for choosing Arabian Park Dubai – Edge by Rotana and for sharing your feedback. We are pleased to know that you enjoyed your stay with us and appreciate your comments. Our team looks forward to providing you with another memorable experience during your next stay.Best regards,Stefan SchmidComplex General Manager

10/10 Excellent

sukhpreet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient location
Stayed 1 night in Apr 2024
Response from Stefan Schmid on 26 Apr 2024
Hello Sukhpreet,Thank you very much for your review on Expedia.We are happy to learn that your experience was a remarkable one. we wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

10/10 Excellent

Berhanu

Stayed 4 nights in Apr 2024
Response from Stefan Schmid on 26 Apr 2024
Hello Berhanu,Thank you very much for rating your experience with us on ExpediaWe are happy to learn that your experience was a good one. we wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

2/10 Terrible

Rabah

Disliked: Staff & service, property conditions & facilities
Unprofessional
Stayed 3 nights in Apr 2024
Response from Stefan Schmid on 26 Apr 2024
Hello Rabah,Thank you for sharing your feedback on ExpediaWe sincerely regret to learn that we missed the mark in meeting your expectations. Hence, we would like to take the opportunity to discuss your experience further and request you to kindly contact us via email to enable us to further investigate the matter and to understand your concerns better. Best regards,Stefan SchmidComplex General Manager

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inside the hotel it was like brand new, staff fantastic and the breakfast buffet was superb. Location of the hotel not ideal
Stayed 7 nights in Apr 2024
Response from Stefan Schmid on 26 Apr 2024
Hello Peter,Your feedback is greatly appreciated, and we are delighted to hear that you had such a wonderful stay at Arabian Park Dubai – Edge by Rotana. Thank you for your kind comments and we look forward to welcoming you back again soon.Best regards,Stefan SchmidComplex General Manager

8/10 Good

ires

Travelled with group
Liked: Cleanliness, staff & service, amenities
Hotel was located near to plenty of supermarkets, food places & coffee shops that were open for 24 hours. Near the metro as well which was easy for us to get around
Stayed 4 nights in Apr 2024
Response from Stefan Schmid on 26 Apr 2024
Hello Ires,Your feedback is greatly appreciated, and we are delighted to hear that you had such a wonderful stay at Arabian Park Dubai – Edge by Rotana. Thank you for your kind comments and we look forward to welcoming you back again soon.Best regards,Stefan SchmidComplex General Manager

8/10 Good

Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator was slow, took forever to open which had a Total of 4 elevators in each floor. I waited for cleaner to come but I guess they show up on their schedule, but overall I like the hotel, especially their breakfast, it was so delicious!
Stayed 7 nights in Apr 2024
Response from Stefan Schmid on 26 Apr 2024
Hello Fabian,Thank you for choosing Arabian Park Dubai – Edge by Rotana and for sharing your feedback. We are pleased to know that you enjoyed your stay with us and appreciate your comments. We will be considering your notes and work on for improvements.We are looking forward to providing you with another good experience during your next stay with us.Best regards,Stefan SchmidComplex General Manager

10/10 Excellent

Danie Laure

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Apr 2024
Response from Stefan Schmid on 22 Apr 2024
Hello Danie,Thank you very much for rating your experience with us on Expedia.We are happy to learn that your experience was a good one. we wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I told the property that I was unable to come to Dubai due to the floods. They did not show any sympathy and did not try to offer a refund or a future stay.
Stayed 2 nights in Apr 2024
Response from Stefan Schmid on 29 Apr 2024
Hello Daniel,Thank you for sharing your feedback on ExpediaWe sincerely regret to learn that we missed the mark in meeting your expectations. Hence, I would like to take the opportunity to discuss your experience further and request you to kindly to contact us via email to enable us to further investigate the matter and to understand your concerns better. Best regards,Stefan SchmidComplex General Manager

10/10 Excellent

Mubarak

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is very close from city center. Staff are great , Ibrahim and Ali were very nice. Hotel is very clean and worth the price. Will stay here next time for sure
Stayed 2 nights in Apr 2024
Response from Stefan Schmid on 22 Apr 2024
Hello Mubarak,Thank you very much for your review on Expedia.We are happy to learn that your experience was a great one. we wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

6/10 Okay

Sohaib

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
the day manager wearing glasses is extremely rude and doesn't care. Wasn't able to get the name however he wasn't professional and if you speak english or another language other then what he speaks than he shows attitude.
Stayed 4 nights in Jan 2024
Response from Stefan Schmid on 18 Apr 2024
Hello Sohaib,Thank you for sharing your feedback on ExpediaWe sincerely regret to learn that we missed the mark in meeting your expectations. Hence, we would like to take the opportunity to discuss your experience further and request you to kindly contact us via email to enable us to further investigate the matter and to understand your concerns better. Best regards,Stefan SchmidComplex General Manager

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Clean and convenient. Good location.
Stayed 25 nights in Mar 2024
Response from Stefan Schmid on 17 Apr 2024
Hello Caroline,Thank you for choosing Arabian Park Dubai – Edge by Rotana and for sharing your feedback. We are pleased to know that you enjoyed your stay with us and appreciate your comments. We are looking forward to providing you with another memorable experience during your next stay with us.Best regards,Stefan SchmidComplex General Manager

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay at this hotel and highly recommend.
Stayed 10 nights in Apr 2024
Response from Stefan Schmid on 17 Apr 2024
Hello Nancy,Thank you very much for rating your experience with us on ExpediaWe are happy to learn that your experience was a good one. we wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

10/10 Excellent

zamir

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and Comfortable
Stayed 5 nights in Apr 2024
Response from Stefan Schmid on 17 Apr 2024
Hello Zamir,Thank you very much for rating your experience with us on ExpediaWe are happy to learn that your experience was a good one. we wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

4/10 Poor

Delbert

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hard Beds
Stayed 1 night in Apr 2024
Response from Stefan Schmid on 18 Apr 2024
Hello Delbert,Thank you for sharing your feedback on ExpediaWe sincerely regret to learn that we missed the mark in meeting your expectations. Hence, we would like to take the opportunity to discuss your experience further and request you to kindly contact us via email to enable us to further investigate the matter and to understand your concerns better. Best regards,Stefan SchmidComplex General Manager

10/10 Excellent

Issayas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for great price
Stayed 6 nights in Apr 2024
Response from Stefan Schmid on 17 Apr 2024
Hello Issayas,Thank you for choosing Arabian Park Dubai – Edge by Rotana and for sharing your feedback. We are pleased to know that you enjoyed your stay with us and appreciate your comments. We are looking forward to providing you with another memorable experience during your next stay with us.Best regards,Stefan SchmidComplex General Manager

10/10 Excellent

Androu, glendale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were on vacation for 18 nights and 17 days and also visiting family in Abu Dhabi this hotel Costumer service was so amazing and they were so friendly we all became very good friends and they treat you like king and queen from the restaurant to front desk to even the bell men I can’t wait to come back here.
Stayed 16 nights in Mar 2024
Response from Stefan Schmid on 17 Apr 2024
Hello Androu,Thank you for choosing Arabian Park Dubai – Edge by Rotana and for sharing your feedback. We are pleased to know that you enjoyed your stay with us and appreciate your comments. We are looking forward to providing you with another memorable experience during your next stay with us.Best regards,Stefan SchmidComplex General Manager

10/10 Excellent

Fernanda

Liked: Cleanliness, property conditions & facilities
When I was call to the lobby for things I needed, they always hung up on me, terrible customer service..
Stayed 4 nights in Mar 2024
Response from Stefan Schmid on 18 Apr 2024
Hello Fernanda,We sincerely regret to learn that we missed the mark in meeting your expectations. Hence, we would like to take the opportunity to discuss your experience further and request you to kindly contact us via email to enable us to further investigate the matter and to understand your concerns better. Best regards,Stefan SchmidComplex General Manager

8/10 Good

Wail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area , clean simple hotel - free parking and walkable to other nice hotel - 10 minutes drive from downtown
Stayed 1 night in Jan 2024
Response from Stefan Schmid on 15 Apr 2024
Hello Wail,Thank you for choosing Arabian Park Dubai – Edge by Rotana and for sharing your feedback. We are pleased to know that you enjoyed your stay with us and appreciate your comments. We are looking forward to providing you with another memorable experience during your next stay with us.Best regards,Stefan SchmidComplex General Manager

10/10 Excellent

aneeta

Liked: Cleanliness, staff & service, property conditions & facilities
Very well priced property in Al Jadaf. 10 minute walk to the metro station and 18 minutes to Dubai wharf. Nice hotel for the price, free weights, treadmill and multigym. If facing pool sometimes hear music in the evening but it’s not from the hotel.
Stayed 5 nights in Mar 2024
Response from Stefan Schmid on 15 Apr 2024
Hello Aneeta,Thank you for choosing Arabian Park Dubai – Edge by Rotana and for sharing your feedback. We are pleased to know that you enjoyed your stay with us and appreciate your comments. We are looking forward to providing you with another memorable experience during your next stay with us.Best regards,Stefan SchmidComplex General Manager

10/10 Excellent

Erlinda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, near to almost all places, staffs are courteous and kind and very friendly. food was superb!
Stayed 9 nights in Mar 2024
Response from Stefan Schmid on 28 Mar 2024
Hello Erlinda,Thank you for taking the time to share your experience at Arabian Park Dubai – Edge by Rotana. We are thrilled to know that you had a fantastic stay with us and appreciate your kind words. We hope to welcome you again sometime soon.Best regards,Stefan SchmidComplex General Manager

10/10 Excellent

Marine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room and service. I would recommend to stay at this hotel, the staff were extremely kind and caring. Very proud. :)
Stayed 6 nights in Mar 2024
Response from Stefan Schmid on 28 Mar 2024
Hello Marine,Thank you for sharing your feedback on ExpediaIt is truly a pleasure to read how amazing your stay was at Arabian Park Dubai – Edge by Rotana. Thank you for all your kind comments and we look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

8/10 Good

Charanjit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It good location .. but shower don’t have door didn’t like that part .. overall was good experience enjoy the breakfast
Stayed 6 nights in Mar 2024
Response from Stefan Schmid on 27 Mar 2024
Hello Charanjit,Your feedback is greatly appreciated, and we are delighted to hear that you had such a wonderful stay at Arabian Park Dubai – Edge by Rotana. Thank you for your kind comments and we look forward to welcoming you back again soon.Best regards,Stefan SchmidComplex General Manager

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Itvwas very nice to stay with your hotel thnks
Stayed 4 nights in Mar 2024
Response from Stefan Schmid on 17 Apr 2024
Hello Carlos,Thank you for choosing Arabian Park Dubai – Edge by Rotana and for sharing your feedback. We are pleased to know that you enjoyed your stay with us and appreciate your comments. We are looking forward to providing you with another memorable experience during your next stay with us.Best regards,Stefan SchmidComplex General Manager

6/10 Okay

Juliet

Travelled with family
Liked: Cleanliness, property conditions & facilities
3 stars. My second time in this hotel. Staff told me I have to pay for ice. I was told I have to pay for water because I’m asking too much. Terrible since I payed for the hotel and the weather was hot. Staff were not as cheerful as the last time I came. Flies in my room and hotel had no insect spray. Shuttle bus service was good. Overall, Disappointed.
Stayed 2 nights in Mar 2024
Response from Stefan Schmid on 27 Mar 2024
Hello Juliet,Thank you for sharing your feedback on Expedia We sincerely regret to learn that we missed the mark in meeting your expectations. Hence, we would like to take the opportunity to discuss your experience further and request you to kindly contact us via email to enable us to further investigate the matter and to understand your concerns better. Best regards,Stefan SchmidComplex General Manager

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Stefan Schmid on 25 Mar 2024
Hello Kate,Thank you for rating your experience with us on Expedia.We are happy to learn that your experience was a good one. we wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

10/10 Excellent

Suren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
EXCELLENT place, perfect and clean hotel with very kind personal. Highly recommended!!!
Stayed 6 nights in Mar 2024
Response from Stefan Schmid on 21 Mar 2024
Hello Suren,Thank you for sharing your feedback with us.It is extremely rewarding to read about your experience with us. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again for your feedback and we look forward to welcoming you in the soon future. Best regards,Stefan SchmidComplex General Manager

10/10 Excellent

CLIVE, FAREHAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surrounding area was under-development.
Stayed 4 nights in Mar 2024
Response from Stefan Schmid on 18 Mar 2024
Hello CLIVEThank you for choosing Arabian Park Dubai – Edge by Rotana and for rating your experience with us.We are pleased to know that you enjoyed your stay with us.We are looking forward to welcoming you sometime soon.Best regards,Stefan SchmidComplex General Manager

10/10 Excellent

Joshua Tawah

Liked: Cleanliness, staff & service, property conditions & facilities
Had a calm stay there and the staff was super welcoming and friendly which made me want to spend more time there
Stayed 6 nights in Mar 2024
Response from Stefan Schmid on 18 Mar 2024
Hello Joshua,Thank you for choosing Arabian Park Dubai – Edge by Rotana and for sharing your feedback. We are pleased to know that you enjoyed your stay with us and appreciate your comments. We are looking forward to providing you with another memorable experience during your next stay with us.Best regards,Stefan SchmidComplex General Manager

4/10 Poor

Abeer

Stayed 7 nights in Feb 2024
Response from Stefan Schmid on 21 Mar 2024
Hello Abeer,Thank you for rating your experience with us on Expedia.We sincerely regret to learn that we missed the mark in meeting your expectations.Hence, we would like to take the opportunity to discuss your experience and request you to kindly contact us via email to enable us to investigate the matter and to understand your concerns better. Best regards,Stefan SchmidComplex General Manager

10/10 Excellent

Gourav

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing one week experience in Arabian Park Dubai! From the affordable prices to great staff and services. Their room services facilities was so quick as well. They even have a little vendor shop next to their entrance that saved me on my last day to get some souvenirs for my friends. What I loved the most about my stay was their breakfast buffet which was so cheap and had such a wide selections. Their lunch and dinner buffet was great as well but one might find it more on the expensive side. But their breakfast was fabulous. They even got a small pool for everyone to enjoy and bath in sun if that’s something that interests you. Lastly I would just recommend them to add a little more drinking water supply in their daily room service check ins. You can definitely buy more water bottles but just have a little more than they supply would be highly appreciated.
Stayed 6 nights in Mar 2024
Response from Stefan Schmid on 21 Mar 2024
Hello Gourav,Thank you for sharing your feedback with us.It is extremely rewarding to read about your experience with us. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again for your feedback and we look forward to welcoming you in the soon future. Best regards,Stefan SchmidComplex General Manager

10/10 Excellent

Bharat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is amazing and located at a very peaceful and calm location.
Stayed 6 nights in Mar 2024
Response from Stefan Schmid on 14 Mar 2024
Hello Bharat,Thank you for taking the time to share your experience at Arabian Park Dubai – Edge by Rotana. We are thrilled to know that you had a fantastic stay with us and appreciate your kind words. We hope to see you again sometime soon.Best regards,Stefan SchmidComplex General Manager

4/10 Poor

Andres

Stayed 2 nights in Mar 2024
Response from Stefan Schmid on 29 Apr 2024
Hello Andres,Thank you for sharing your feedback on ExpediaWe sincerely regret to learn that we missed the mark in meeting your expectations. Hence, I would like to take the opportunity to discuss your experience further and request you to kindly to contact us via email to enable us to further investigate the matter and to understand your concerns better. Best regards,Stefan SchmidComplex General Manager

10/10 Excellent

Param

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Mar 2024
Response from Stefan Schmid on 12 Mar 2024
Hello Param,Thank you very much for rating your experience with us on Expedia.We are happy to learn that your experience was a good one. we wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

10/10 Excellent

Shiekh Waqas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Stefan Schmid on 12 Mar 2024
Hello Sheikh,Thank you very much for rating your experience with us on Expedia.We are happy to learn that your experience was a good one. we wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

10/10 Excellent

Dmitriy

Stayed 1 night in Mar 2024
Response from Stefan Schmid on 15 Apr 2024
Hello Dimitry,Thank you very much for rating your experience with us on ExpediaWe are happy to learn that your experience was a good one. we wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

10/10 Excellent

Abdulla

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and professional. First class experience
Stayed 5 nights in Mar 2024
Response from Stefan Schmid on 11 Mar 2024
Hello Abdulla,Thank you for choosing Arabian Park Dubai – Edge by Rotana and for sharing your feedback. We are pleased to know that you enjoyed your stay with us and appreciate your comments. We are looking forward to providing you with another memorable experience during your next stay with us.Best regards,Stefan SchmidComplex General Manager

10/10 Excellent

Alyaa

Stayed 4 nights in Mar 2024
Response from Stefan Schmid on 7 Mar 2024
Hello Alyaa,Thank you very much for rating your experience with us on Expedia.We are happy to learn that your experience was a good one at Arabian Park Dubai. we wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

10/10 Excellent

Donya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I been there about 7 days and overall was good
Stayed 6 nights in Feb 2024
Response from Stefan Schmid on 7 Mar 2024
Hello Donya,Thank you for sharing your feedback on Expedia.It is truly a pleasure to read how fantastic your stay was at Arabian Park Dubai – Edge by Rotana. Thank you for all your kind comments and we look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

10/10 Excellent

JACK

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tank you good time
Stayed 6 nights in Feb 2024
Response from Stefan Schmid on 7 Mar 2024
Hello Jack,Thank you for taking the time to share your experience at Arabian Park Dubai – Edge by Rotana. We are thrilled to know that you had a good stay with us and appreciate your kind words. We hope to see you again sometime soon.Best regards,Stefan SchmidComplex General Manager

10/10 Excellent

Ahmed, El Cajon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great experience
Stayed 6 nights in Feb 2024
Response from Stefan Schmid on 7 Mar 2024
Hello Ahmed,Thank you for taking the time to share your experience at Arabian Park Dubai – Edge by Rotana. We are thrilled to know that you had a great stay with us and appreciate your kind words. We hope to see you again sometime soon.Best regards,Stefan SchmidComplex General Manager

10/10 Excellent

Lyndia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Stefan Schmid on 7 Mar 2024
Hello Lyndia,Thank you very much for rating your experience with us on Expedia We are happy to learn that your experience was a good one. we wish to sincerely thank you for your feedback. We look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

10/10 Excellent

LIVIU

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay. Definitely will choose again.
Stayed 6 nights in Feb 2024
Response from Stefan Schmid on 7 Mar 2024
Hello LIVIU,Thank you for taking the time to share your experience at Arabian Park Dubai – Edge by Rotana. We are thrilled to know that you had a fantastic stay with us and appreciate your kind words. We hope to see you again sometime soon.Best regards,Stefan SchmidComplex General Manager

10/10 Excellent

Solo Hery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Stefan Schmid on 7 Mar 2024
Hello Solo,Thank you very much for rating your experience with us on Expedia.We are happy to learn that your experience was a good one. we wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arabian Park was an excellent hotel; the grounds are safe; several nice restaurants; easy to get a taxi; convenient to supermarket. Highly recommend this hotel.
Stayed 4 nights in Feb 2024
Response from Stefan Schmid on 21 Feb 2024
Hello Linda,Thank you for taking the time to share your experience at Arabian Park Dubai – Edge by Rotana. We are thrilled to know that you had a fantastic stay with us and appreciate your kind words. We hope to see you again sometime soon.Best regards,Stefan SchmidComplex General Manager

2/10 Terrible

akif

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception team is very rude!!!!! Even though we stayed for 6 nights They wanted 300 Dirhams to use the meeting room for 1 hour. I had to use the room. THEY CANCELED MY CARD FOR THE GLUE SPILLED ON THE TABLE AND DEMANDED 200 DIRHAMS BECAUSE THE TABLE WAS DAMAGED. The attitude of the reception staff on this issue was also very bad. I never recommend it.
Stayed 6 nights in Jan 2024
Response from Stefan Schmid on 13 Mar 2024
Hello Akif,Thank you for taking the time to tell us about your experience at the Arabian Park Dubai.Please allow us to express our sincerest apologies for any inconvenience caused.At Arabian Park, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us.Hence, we would like to take the opportunity to discuss your experience further and request you to kindly contact us via email to enable us to further investigate the matter and to understand your concerns better. Best regards,Stefan SchmidComplex General Manager

10/10 Excellent

Nils

Stayed 2 nights in Jan 2024
Response from Stefan Schmid on 3 Feb 2024
Hello Nils,Thank you for taking the time to rate your experience at Arabian Park Dubai – Edge by Rotana. We are thrilled to learn that you had a fantastic stay with us.We hope to see you again sometime soon.Best regards,Stefan SchmidComplex General Manager

10/10 Excellent

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Low price and standard very highly
Stayed 2 nights in Jan 2024
Response from Stefan Schmid on 3 Feb 2024
Hello Joanna,Thank you for taking the time to share your experience at Arabian Park Dubai – Edge by Rotana. We are thrilled to hear that you had a fantastic stay with us and appreciate your kind words. We hope to see you again sometime soon.Best regards,Stefan SchmidComplex General Manager

10/10 Excellent

Manpreet

All staff is very friendly and helpful. They clean my room everyday
Stayed 6 nights in Jan 2024
Response from Stefan Schmid on 2 Feb 2024
Hello Manpreet,Thank you for choosing Arabian Park Dubai – Edge by Rotana and for sharing your feedback. We are pleased to know that you enjoyed your stay with us and appreciate your compliments. Our team looks forward to providing you with another memorable experience during your next visit.Best regards,Stefan SchmidComplex General Manager

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend the Arabian Park Hotel. It is about 10 minutes in a taxi from the airport, and the same to get to the Dubai Mall. Staff are all very friendly. Our room was cleaned every day along with fresh towels and tea/coffee supplies. Breakfast buffet was busy, but well stocked and replenished regularly, with a very nice selection of hot & cold choice. Cheers pub was nice for an easy dinner. Have stayed twice and would certainly go back.
Stayed 7 nights in Jan 2024
Response from Stefan Schmid on 2 Feb 2024
Hello Lorna,Thank you for taking the time to share your experience at Arabian Park Dubai – Edge by Rotana. We are thrilled to hear that you had a fantastic stay with and appreciate your kind words. We hope to see you again soon.Best regards,Stefan SchmidComplex General Manager