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Reviews of Newcastle Country Inn

3 out of 5
Newcastle Country Inn
1130 Newcastle Trail, Drumheller, AB

Reviews

8.4

Very good

Rating 10 - Excellent. 3 out of 8 reviews" "
Rating 8 - Good. 4 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

gary

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
We had to take shoes off at front door werent allowed food or drinks in the room was accused of smoking in room and i dont even smoke was supposed to get free breakfast but they want to charge $15 a,person werent allowed in fruidge due to cross contamination i definitely wouldnt recommend staying there
Stayed 2 nights in May 2024

8/10 Good

louise

Travelled with group
Liked: Staff & service
Property was very clean and staff very friendly but no children and no pets allowed so cannot come back with family. While rules are always necessary, 10:00 bed time at an adult only Inn is a bit much. They said this was to facilitate the seniors … nice place but we will likely not book again.
Stayed 1 night in May 2024

8/10 Good

Delight

Liked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Robert

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
What I liked .. The accomodations were very quiet. The bed was very comfortable. Very clean. Didn't like The damage deposit amount and retention period. 2 weeks is not reasonable. Ingress/egress with winter clothing and luggage awkward.
Stayed 1 night in Mar 2024
Response from SPS on 22 Mar 2024
Thank you for your review.Damage deposit retention is only 5-7 days including holidays.Hope that takes care of your concern.Please do update us on the same once you have it back on your card .In and out has been made like that to keep it secure for our seniors.A helping hand is always available on request.Thank you once again for choosing to stay with us .

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly owners and the location was perfect for our visit to the amphitheater.
Stayed 1 night in Sep 2023

8/10 Good

Barbara J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Cianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not in the main busy area of drumheller so it’s quieter and cheaper. The rooms are extremely comfortable and clean.
Stayed 2 nights in Aug 2023

10/10 Excellent

Brandon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, keep up the good work
Stayed 1 night in Aug 2023
Response from Newcastle Country Inn on 20 Aug 2023
Thank you Brandon for your encouraging words.We will strive better to ensure that everyone is happy and try harder and offer the best of products and services.Have a great day .