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Reviews of Maison Dieu Guest House

3 out of 5
Maison Dieu Guest House
89 Maison Dieu Road, Dover, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 33 out of 45 reviews" "
Rating 8 - Good. 6 out of 45 reviews" "
Rating 6 - Okay. 1 out of 45 reviews" "
Rating 4 - Poor. 4 out of 45 reviews" "
Rating 2 - Terrible. 1 out of 45 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Donna

Disliked: Amenities, property conditions & facilities
The reviews for this property are old. I don’t know if the property was sold or what. The woman there was pleasant, but it’s the details that count. The towels could use replacing with nicer towels that are not frayed, and the mattress on the king bed could use replacing. The duvet didn’t cover our feet, and the shower/en-suite was so small that two people couldn’t brush their teeth at the same time. The shower was equally as small/big folks would have a bad time trying to shower. All in all, could use a major update-so much potential but really not what is advertised.
Stayed 1 night in Mar 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming host, lovely rooms and good location
Stayed 1 night in Nov 2023

10/10 Excellent

Julia

Stayed 1 night in Oct 2023

8/10 Good

Fidelia

This was a nice B&B. Our only compress the shower was extremely small.
Stayed 3 nights in Sep 2023

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dover does it
Arriving in Dover earlier than checkin our host was kind enough to let us sign in early. Location was perfect for our arrival by train and departure bia bus. Both were an easy walk as was our walk to town center. Host wad very attentive and helpful
Stayed 2 nights in Sep 2023

10/10 Excellent

Brandie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, very nice staff.
Stayed 1 night in Aug 2023

2/10 Terrible

Craig

Stayed 1 night in Aug 2023

4/10 Poor

John

Liked: Cleanliness, staff & service, property conditions & facilities
check-in time too late
I really think the check-in time is far too late. Recently I've stayed at a few B&B's, all had a check-in time before 2pm. This one was 4.30pm. an unheard time
Stayed 1 night in Jul 2023

10/10 Excellent

Harold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend
Stayed 1 night in Jul 2023

4/10 Poor

Andrew

Liked: Property conditions & facilities
Unfortunately the bedding in my nice room was full of bed bugs which has left large bights all over my neck back and arms. This may have been a one off bed disappointing to say the least. Bedding was changed on my request but too late by then. Bedding bites aside a nice place to stay. Unfortunately the bedding issue was the overriding concern. Now a very uncomfortable flight home will be the result.
Stayed 2 nights in Jul 2023
Response from Sandra on 8 Jul 2023
Thank you for bringing this to our attention. We are so sorry about this and apologise for any discomfort you are feeling. While in the UK during the summer, biting insects such as mosquitos can be an issue, especially when windows are left open during the night. We take your proposed reasons for your discomfort very seriously and will immediately put our management plan in place to firstly, identify the problem. And if it is as you have suggested, arrange and implement a swift treatment of the situation. The comfort of our guests remains our first priority, and we apologise again that you did not have a comfortable stay.

10/10 Excellent

JANE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Renovated small guesthouse, very pleasant. Close to the Dover ferry terminal.
Stayed 1 night in Jun 2023

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hospitality
Lovely little room it was perfect for an overnight stay Comfortable bed Lovely staff helpful and friendly
Stayed 1 night in Jun 2023

4/10 Poor

Rosanne

Stayed 2 nights in Jun 2023

4/10 Poor

Cathy

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Not sure how this property got 4 on reviews. Check in is 4:30 and out at 9:30. Ridiculous times compared to other places. 3 long flights of narrow dark stairs . Could barely turn around in the shower. Bathroom had closet doors. Noisy and on a busy street. Old furniture and stiff linens. 12” tv smaller than a computer screen. It is within walking distance of town. Owner made a fuss when we asked about breakfast. So we went to the cafe down the street. I would not recommend
Stayed 1 night in May 2023
Response from Sandra on 19 May 2023
HelloCheck in is from 4.30 due to housekeeping. Check out is 10am. We are sorry you did not have a good experience. Our guests usually have a very comfortable stay in that room. We cannot change the layout of the room. You booked the stay without breakfast. I did offer you breakfast where you could pay in cash but you declined. We thank you for your feedback. Take care.

10/10 Excellent

Sandra

Stayed 2 nights in Apr 2023

10/10 Excellent

Grainne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay in Dover. Very clean and they were very accommodating for leaving our bags before and after check out for a few hours. Really comfy beds and a good sleep. Thank you Sandra 10/10!
Stayed 1 night in Apr 2023
Response from Sandra on 26 Apr 2023
Thank you for your review. It is very much appreciated.

10/10 Excellent

Scott, Renton

Stayed 1 night in Apr 2023

10/10 Excellent

Graham

Stayed 1 night in Apr 2023
Response from Sandra on 14 Apr 2023
Thank you Graham for your review.

8/10 Good

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Sandra on 14 Apr 2023
Thank you Kirstin for your review.

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time staying at this property. Sandra was very welcoming and we were fortunate to be able to check in a little early so we did not have to carry our luggage (we had travelled by train from London). The room was bright, cheery and immaculate !!!! Everything we wanted to do was within walking distance. The only thing that was not, was the Dover Transport Museum (worth a visit). However, public transport was close by and the driver was very helpful. On our last day in Dover, our train did not leave until after 5pm. Sandra was very accommodating and kept our luggage safe so that we could explore the White Cliffs without worries (and dragging our bags along). There were many dining recommendations provided (The White Horse, Dino's and Aspendos we would definitely recommend) lots of current information on the area for exploring. Highly recommend staying here, it was fantastic !!!!!!!!!!!!
Stayed 3 nights in Feb 2023
Response from Sandra on 14 Apr 2023
Thank you Amanda for your review. It is much appreciated.

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great find, would definitely visit again
Lovely traditional B&B, the proprietor was friendly and courteous and made us feel very welcome. The room was clean, comfortable and lovely and quiet considering it is on a busy road. The bed was very comfortable and the room had a nice en-suite. The room was beautifully decorated with beautiful bedding. Our only observation was the TV was tiny!! but we were weren't going to watch it anyway as we were in dover visiting friends.
Stayed 1 night in Nov 2022
Response from Sandra on 21 Nov 2022
Thank you, Sarah, for your review.I am glad that you enjoyed your stay.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff, would definately book again in the future
Stayed 1 night in Sep 2022

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint guest house
We had a lovely stay. Our room was comfortable and very clean. The breakfast was good. We appreciated that they could store our bikes for us. The location was good and we could easily get to the town centre as well as to the ferry.
Stayed 1 night in Sep 2022

10/10 Excellent

Chrissy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic
The stay was fantastic as i visited family and the hotel were very helpful and lovely.Very supportive too which i loved. Will be staying there again when i go down see family again.
Stayed 3 nights in Aug 2022

10/10 Excellent

Geoff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central and easy walk to Dover Castle. Owner was very friendly and tried very hard to please. Breakfast was excellent and bed comfortable. Only disadvantage was climb of stair to second floor as we are both in late seventies.
Stayed 2 nights in Jul 2022
Response from Sandra on 27 Jul 2022
thank you for your review I am glad you enjoyed your stay.

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Enise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maison Dieu Guest House experience
Staffs are wonderful and lovely. She asked whether we are vegan or not. And also she asked about breakfast with the menu. The room we stayed are comfortable and cozy. Overall, we highly recommend for everyone. Thank you for everything.
Stayed 2 nights in May 2022

10/10 Excellent

Jianling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is great. Our room even has a view of the castle. Sandra was such a nice lady. The breakfast she prepared for us was the best breakfast we ever had.
Stayed 2 nights in May 2022

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hostess
Quite possibly the warmest welcome and politest British hospitality I've experienced for years. No doubt, I'll stay here again when in Dover. Excellent!
Stayed 1 night in Mar 2022
Response from Sandra on 29 Mar 2022
Thank you for your kind review. We really appreciate it. We are glad you enjoyed your stay.

10/10 Excellent

Robert, Ballwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was outstanding!
Stayed 1 night in Mar 2022
Response from Sandra on 29 Mar 2022
Thank you for your review. I am glad you enjoyed your stay.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property with character,great location,very helpful and friendly owners!
Stayed 3 nights in Feb 2020
Response from Barry & Di on 27 Feb 2020
That's great - thanks so much, so pleased you enjoyed your stay in Dover.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Diane and her husband were very friendly and greeted us upon arrival. Diane was helpful navigating the city and restaurants. Highly recommend
Stayed 1 night in Dec 2019
Response from Di on 6 Jan 2020
Thank you, so pleased you enjoyed your brief stay!

10/10 Excellent

Norbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, parking in front of the house ok, full english breakfast was good, near to the harbour (ferry).
Stayed 1 night in May 2024

10/10 Excellent

François

Liked: Cleanliness, staff & service, property conditions & facilities
Nice B & B. The hostess is more than accomodating.
Stayed 3 nights in May 2024

10/10 Excellent

Armin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gut
Alles prima, gerne wieder 😊
Stayed 1 night in Dec 2023

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for everything, Sandra!

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nettes kleines Bed & B
Stayed 1 night in May 2023

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Haus war sehr liebevoll eingerichtet. Die Gastgeberin war sehr freundlich und hilfsbereit.
Stayed 1 night in Oct 2022

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Etwas in die Jahre gekommenes Gästehaus, die Vermieterin ist sehr nett und macht tolles Frühstück
Stayed 1 night in Aug 2022

10/10 Excellent

Annika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diese Unterkunft war spitze. Super gelegen, das Zimmer sehr komfortabel (großes Bett), das kleine Bad sehr sauber. Rundum sehr zufrieden. Würde ich wieder buchen und auch weiterempfehlen.
Stayed 1 night in Jul 2022

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra boende, bra läge och bra personal
Fint boende, bra läge, trevlig personal med bra bemötande
Stayed 2 nights in Jul 2022

8/10 Good

Birgit

Stayed 1 night in May 2022

8/10 Good

Katrien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Erg goed gelegen B&B, zeer vriendelijke gastvrouw, en lekker en vullend ontbijt.
Stayed 2 nights in Feb 2022
Response from Sandra on 16 Feb 2022
Thank you for your review Katrien. I am glad you enjoyed your stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!!!!!
From a road trip of several days, this was the best stay. Too bad we couldn't stay longer. Absolutely amazing! Definitely great stay
Stayed 1 night in Feb 2020
Response from Di on 25 Mar 2020
Thank you, that's great - lovely to have met you!