Ratings based on 35 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
91% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom london

Three star could be a four star

Posted 02-Feb-2015
Pros: Location
Cons: Hotel tired, little things like real flowers instead of plastic, repainting window seals in restaurant
Location: Not close to amenities but my ideal hotel as I am boat mad,
On arrival staff very laid back, could have been a bit more professional, room a little tired but spacious, room very dusty, mirrors, pictures etc, lovely location, food in restaurant excellent in evening again staff lacked professionalism, breakfast lovely staff more professional at breakfast,i know hotel is three star but feel I feel should strive for more, staff in evening should be uniformed , up your game a little , we will still return,
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Hampshire, UK

Pleasant hotel in a good location

Posted 02-Nov-2014
Pros: Good location. Friendly and helpful staff
Cons: Room decor could be brought up to date a bit.
Booking via Expedia was as simple as usual. Hotel is in agreat location down a short residential road from the main road. Backs onto a marina and great views over the harbour to Brownsea Island. Plenty of parking. Just a short drive into either Poole or Bournemouth. Not a great deal by the hotel itself (though the Thai Tapas bar on the main road was very good!) We'd asked for adjoining rooms (taking the kids with us) and though the hotel couldn't provide this, they did rearrange our room arrangements on arrival to get us closer together. Rooms were OK. Nothing wrong with them, just a bit 'tired'. Breakfast was good and the staff were friendly and helpful throughout. No problems with the kids either.
3 out of 5
Recommended
for Overnight Stay Before Destination
by A verified travellerfrom Alloa

needs a car to get anywhere

Posted 23-Oct-2014 on Hotels.com
aged basic room but clean and reasonably comfortable. Hotel was only within walking distance of a Thai tapas bar and a tesco express, anything else needed transport. Selection of spirits in the bar was extremely poor. Dinner and breakfast were good and gave a lovely view over the small marina.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Reasonable but stay clear of restaurant

Posted 08-Oct-2014 on Hotels.com
Hotel and staff were very good but I wouldn't eat in the restaurant again
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 22-Sep-2014 on Hotels.com
Friendly staff
2 out of 5
by A verified travellerfrom East Anglia. UK

Over priced

Posted 14-Jul-2014
Pros: nothing
Cons: A complete revamp of the room we were allocated
The room was very disappointing. The room needed decorating and a new carpet.
4 out of 5
Recommended
by chrisfrom emerson park

Overnight stay

Posted 10-Jun-2014 on Hotels.com
Very satisfied, particularly attentive staff in the person of Sarah, on reception. Also, a request to vary the breakfast menu was simply accommodated to my complete satisfaction. I will certainly return and would recommend to others
4 out of 5
Recommended
for Everyone
by CBfrom Newbury

Excellent location overlooking harbour

Posted 28-May-2014
Pros: Stunning views
Cons: Booking procedure needs overhaul.
Location: Right on the harbourside, with views over boats & ferries from the bar & breakfast rooms and the garden. A stunning position.
After a potentially disastrous start, arriving to find that despite email confirmation of our booking 2 days before, the hotel had not reserved either of our booked rooms, we were fortunate that their holiday apartment on site was empty, and we were moved into this. The flat is about to undergo refurbishment, but is perfectly serviceable although a little tired in places and enjoys stunning views over the harbour from every room. The Hotel itself was excellent, with a delicious breakfast. I would stay there again, but perhaps telephone & confirm my booking beforehand!
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 11-Mar-2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by Wendyfrom Colchester

God views

Posted 23-Feb-2014
Pros: Views
Cons: Needs a little updating
Location: Nice location, although not any restaurants within walking distance.
Nice friendly hotel, in need of a little updating, good views.