Outdoor pool

Reviews of Secret Garden Chiang Mai

2.5 out of 5
Secret Garden Chiang Mai
54/1 Moo 5, T. Mae Kue, Doi Saket, Chiang Mai

Reviews

9.8

Exceptional

Rating 10 - Excellent. 28 out of 31 reviews" "
Rating 8 - Good. 2 out of 31 reviews" "
Rating 6 - Okay. 1 out of 31 reviews" "
Rating 4 - Poor. 0 out of 31 reviews" "
Rating 2 - Terrible. 0 out of 31 reviews" "

9.6/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Staff and Service. Also beautiful property. It’s a perfect place to relax.
Stayed 4 nights in Sep 2019
Response from Isabel on 23 Sept 2019
Hi Joel! Thanks so much for your lovely comment. It was wonderful to meet you both. I hope to welcome you back to our garden again - - hopefully with more guests around. You are both such genuine, kind, and loving people. Wishing you both all the very best !

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2019
Response from Isabel on 19 Jan 2019
Dear Guest, We are always looking to better ourselves, and know we have a lot to improve on still. We are a family run place and not your typical hotel. We welcome feedback and criticism, so we know where to put our focus on more. Could I kindly ask you to perhaps send us a quick email with your feedback or point out where we should improve on. It is very helpful to us, and helps future guests have a better stay. I hope to receive an email from you. Either way, I hope you still enjoyed your stay with us, and I am sorry if we didn't fulfill your expectations. Have a great 2019, Regards, Nathagan

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is just as described. Staff are very friendly and willing to help in any way.
Stayed 5 nights in Jan 2019
Response from Isabel on 17 Jan 2019
Hi there, Thank you for your positive feedback! Glad we met your expectations, and hope we made your stay memorable of your trip to Chiang Mai :) All the best Isabel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
they are great hosts and will go out of there way to make sure your happy and comfortable with your stay and its the best food in Chang Mia thanks for a great time Peter Pi and Isabel
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent homes,food and friendliness thank you we had an amazing time.
Stayed 7 nights in Nov 2018

10/10 Excellent

Abi, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful caring relaxing atmosphere
The Secret Garden is an absolute joy. It is a lovely place to stay being closer to nature and it has a peaceful and very relaxing atmosphere. The Thai food there is, in my opinion, some of the best I've had in Thailand and you can watch Pai in the kitchen cooking. Everyone is so considerate of you and I feel beautifully looked after when I am there. I couldn't recommend it more highly.
Stayed 4 nights in Mar 2018

10/10 Excellent

Tom, Washington State USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Bungalow
A wonderful stay at the Secret Garden in Chiang Mai. The setting was beautiful and the accomodations were perfect. The hospitality shown by the entire staff made you feel right at home. Isabel went out of her way to make sure you my son and I felt comfortable and that we could get to and from. Isabel met us from the bus and made sure we made it on time to our plane very early in the morning. The food was amazing as were the gardens which allowed us to relax and enjoy. We were able to take in a great day of exotic fishing, tour the markets and see the lovely town. We ran into some problems with our flight arrangements and Isabel was so kind to help my wife back home in the states get everything worked out and get us on our way. We hope to come back some day and the Secret Gardens will be one of our stops. This is a very hard working family and it shows by how caring they are towards their guests and how they care for home. We would recommend the Secret Garden to anyone staying in Chiang Mai. Thank you Isabel, Peter and Pai
Stayed 3 nights in Feb 2018

10/10 Excellent

Marissa, Austin, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hosts !!! Beautiful B&B. Excellent food.
Highly recommend this place. Isabel is awesome and Pai's food is amazing. The garden is absolutely beautiful.
Stayed 3 nights in Dec 2017

10/10 Excellent

Kulli, Vancouver, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at The Secret Garden
We stayed at the Secret Garden for 6 days and had the most amazing experience there thanks to the hospitality and generosity of the owners Peter, Pai and Isabel. Even though the hotel is a little ways out of Chiang Mai, they always made sure we had a ride to town. Isabel contacted us before our arrival to arrange for a pick-up from the train station and it was great to have a ride waiting for us when we arrived. We stayed at the Family villa and it was spacious and private with a large veranda overlooking the beautiful countryside. There was plenty of room for us and our two kids. We felt safe allowing the kids to roam around the resort as it felt like at home. The most generous breakfast was provided every morning prepared by Pai, Isabel and their helpers. Each evening they also prepared delicious Thai dinners that we all very much enjoyed. In fact, we stayed at the resort for dinner every evening just to find out the next dish that Pai was going to serve. She also allowed guests into the kitchen to watch her cooking and our 11 year old son got to participate hands on in the cooking process! Isabel was very helpful to give us advice on local events and things to do and she always anticipated our every need. We have not received this kind of care and attention from any other place we have stayed at during our trip to Thailand. We would certainly recommend this place to anyone!
Stayed 5 nights in Jan 2018

10/10 Excellent

David, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family run beautiful location
Secret garden is a family run group of small bungalows. They are in a suburb outside ChiangMai and easily reached by a hotel shuttle and a small trip on a local white truck bus at 15b or a red taxi truck at 300 to 400b arranged by the hotel. The bungalow we stayed in was spacious,clean and very cool due to the beautiful planted grounds. The breakfast is a freshly prepared continental style breakfast offering bacon eggs sausage cheese cold meats etc and the buffet thai dinner is amazing and you can watch it being prepared. The staff are lovely and Isabel is so helpful and kind, helping with anything she can. She lokes to contact you before your visit to arrange transfer and any other issues. I can’t recommend the Secret Garden enough.
Stayed 4 nights in Jan 2018

10/10 Excellent

Marsy, Austin,TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful B&B
Was a beautiful B&B. A bit out of town but the location was beautiful. Great staff and fantastic food. The owners were more than accommodating. We were very comfortable.
Stayed 3 nights in Dec 2017

10/10 Excellent

Peter, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing home away from home
The Secret Garden is a very special place. It is a rural setting, close to a small Thai village. We stayed in one of the family houses. It was like a home away from home. A very relaxing setting with our own veranda looking out upon the rice fields. The owners go out of their way to make you feel welcome. The meals are a true highlight. Prepared fresh each day. Delicious and nutritious Thai cuisine. For exploring the area, there are bicycles and motorcycles. Highly recommend the Secret Garden.
Stayed 3 nights in Dec 2017

10/10 Excellent

Jim, Santa Barbara, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Felt as if I was home.
The stay was perfect. Great food, quiet and good a/c. Surrounded by rice fields. The staff could’t do more to meet your needs!
Stayed 3 nights in Oct 2017

10/10 Excellent

Eric Kirkland, Penang, MY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most amazing hotel experience ever!
Secret Garden offers a beautiful environment with friendly staff, cozy bungalos, and truly amazing food. Peter, Isabel, and Pai are truly the most gracious hosts you can imagine. They helped endlessly with our travels and prepared an over-the-top breakfast and dinner each day. Guests are even encouraged to help Pai cook your authentic Thai meals. Our children had plenty of room to play and explore, ride bikes, swim, and play on the playground. I would encourage anyone visiting Chiang Mai area to stay here... we certainly look forward to coming back!
Stayed 4 nights in Aug 2017

10/10 Excellent

Mikol, Salt Lake City Utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
mike from utah
This is by far the best place to stay in the Chiang Mai area. Yes it's a little out of the way. However, the place is amazing and the staff really go out of the way to help and feed you. We called the day before we were coming and Peter came and picked us up from the airport. Return trip is also included. Pai's cooking is also some of the best I've had while in Thailand. If you are looking to stay around in Chiang Mai, this is the place.
Response from General Manager on 1 Sept 2016
Hi Mike , Thanks for your kind words. "the staff really go out of the way to help and feed you" - - the "feed you" made me smile! My mum is a great cook, naturally I am somewhat biased though, so it's nice to know other people enjoy it too. She really never get's tired of hearing the compliments, and it brings her so much joy hearing people say they like her food. September is a very quiet month for us unfortunately, but we're going to take this time to focus on other ways to put ourselves back out there. We will be sending an email out soon to all our previous guests with some updates. Thanks so much again for the review, and for speaking so highly of us. Cheers Isabel

10/10 Excellent

Eric, Montreal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay at the Secret Garden in Chiang Mai
I rarely write reviews, but our experience at the Secret Garden calls for the exception. If you are looking for your peaceful hideaway, nestled between lush rice paddies (think Ubud in Bali), with the chant of birds during the day and the croaking of the frogs at night, all while enjoying the comfort of your own bungalow, then the Secret Garden is your place to be. The German/Thai owners are extremely helpful and nice people, who will fall over themselves to attend to your wishes and inquiries. Breakfast and dinner are buffet style and will make you long for more. If you don’t mind commuting by public transport the 30-45 minutes each way between Chiang Mai and the Garden (we came by car rental and this wasn’t an issue), then this place will surely rank somewhere at the top of your stays in Thailand.
Response from General Manager on 1 Sept 2016
Hi Eric, Really great 'hearing' from you here! Thanks for making us that exception, and for taking the time to write such a great review for us. We appreciate it a lot. Coming back from our family holiday, we were a bit anxious and nervous about starting with the new season in August. We didn't have that many reservations, so naturally that scares one. But we were very lucky with all the guests we've had so far. You have all been so kind and appreciative of our place and the things we do, that it makes it all worth it. And reading reviews like this makes it even better, almost like a validation that we can make it, and get back on track again. I hope your drive went smoothly and that you and your whole family are doing fabulous. Thanks for choosing to stay with us, and again for this amazing review. Have a great 2016! Much love from us all, Isabel

10/10 Excellent

Julia, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real oasis
This place truly is a Secret Garden. Lush pathways intertwining with trees, plants all around, ponds, flowers, and bungalows blending in perfectly with this gorgeous and tranquil place. Best of all was the hospitality of the owners Peter, Pai and Isabel who made our stay so welcoming and warm. I cannot recommend this place highly enough. Children will love exploring the grounds...
Response from Isabel on 1 Sept 2016
Hi Julia, I am extremely sorry that my response to you on your beautiful review is late. I wasn't aware expedia also had reviews. I remember you very well, and am happy we were able to make you feel welcome. It really is such a big compliment when people mention that the best part of staying with us was the hospitality. We still have a lot to learn and are always looking to improve in areas, but it definitely makes us happy to know we're doing something right in that area ! We are very close to finishing our new website now, and hope it will bring more lovely guests like yourself. We hope you're doing well and wish you a prosperous rest of the year Greetings from all of us here at the S.G

10/10 Excellent

Tim

Stayed 6 nights in Jan 2024

10/10 Excellent

GORINI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accueil et consideration de Pai, Peter et Isabel. Nous avons ete choyés. Le Secret Garden est l'endoit ideal pour visiter Chiang Mai et ses environs. Prestations parfaites pour cet hotel. La cuisine de Pai est divine. Une richesse que de pouvoir discuter et partager avec les proprietaires. Je recommande vivement.
Stayed 5 nights in Jul 2023
Response from Isabel on 20 Aug 2023
Hi Franck!Thank you for leaving a review for us. We are so happy to hear you and your family enjoyed your stay with us. It's was a pleasure to have you all with us. Wishing you a wonderful rest of the year, and we hope to have the opportunity to be able to host you all again in the future . All the best from all of us at the Secret Garden Chiang Mai.

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Gesamtanlage ist mit den einzelnen liebevoll eingerichteten Häusern, dem tropischen Garten mit Teichen, Skulpturen und Pool herausragend. Die Gastgeber/innen sind unglaublich freundlich, zuvorkommend und hilfsbereit. Wir haben uns schnell Zuhause gefühlt. Das thailändische Essen war sehr gut und die Möglichkeiten zu Ausflügen in der Umgebung vielfältig. Wir können den Secret Garden nur empfehlen!
Stayed 1 night in Jan 2023

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
My son and I stayed in Secret Garden for three days. We both like Secret Garden very much.
Stayed 3 nights in Aug 2019
Response from Isabel on 29 Aug 2019
Thank you for rating and reviewing our place, and for choosing to stay with us. We are happy to hear you and your son enjoyed your stay here. All the best to the both of you! :)

8/10 Good

SangKyung

Liked: Staff & service, property conditions & facilities, room comfort
잘 쉬고 태국의 삶 속에 있는 듯 했어요. 특별히 두 주인 분들의 섬김과 배려가 좋았습니다.
Stayed 3 nights in Mar 2019

10/10 Excellent

Luise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A small paradise close to the center
Our stay at Secret Garden was in any aspects a joy. The place is a small paradise set a short ride outside the noisy center of Chiang Mai. We felt very welcome from the second we arrived. We enjoyed the beautiful surroundings, the very friendly staff, the pool, the house and the dinner prepared every night.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr familiär geführtes Hotel in einem mit viel Liebe zum Detail individuell künstlerisch gestalteten Garten. Sehr fürsorgliche Gastgeber, die jeden Wunsch erfüllen. Tolles europäisches Frühstück und phantastisches, sehr preiswertes Abendbuffet im anheimelnden Restaurant. Dort kann man leicht mit anderen Gästen in Kontakt treten.
Stayed 7 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jardin paisible
Nous avons passé 5 nuits au calme et dans le charme du jardin paisible, super dîner préparé tout les soirs par la propriétaire et son staff, le sourire est toujours au rendez vous par le personnel de l'établissement :) propriétaire au petit soin on sent comme à la maison !
Stayed 5 nights in Feb 2018

10/10 Excellent

Julia, München

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place to stay in Chiang Mai
A wonderful place and the best part of the stay in Thailand for my mother and me. We stayed there 6 nights, it is a wonderful place with several bungalows, each one designed and build with a lot of love and creativity. The place was very clean. The bungalows are in a garden or rather park with a lot of flowers, trees, little sculptures, ponds. Every day I discovered something new when we went to have breakfast at the "main bungalow". For breakfast there is a huge variety of things. It is a familiy business and it is a very familiar place and good for recreation if you want it to be.(But you can also do a lot of other things) Peter, Pai and Isabel are very friendly and courteous people and it was a pleasure to meet them. You can go to Chiang Mai in a 25 Min. Ride with a kind of bus for 15 Baht per person, someone of the family will bring you to the busstop and collect you there after you have called them. They will give you a mobile phone so you can call them. One word to the food in the evening: use the opportunity to eat there!!! Pai is an extraordinary good cook, we had dinner there every evening and it was the best food we had during our stay in Thailand. You can always have a look in the kitchen, if you are interested how they made it. They collect you from the Airport and bring you back there!
Stayed 6 nights in Oct 2017

10/10 Excellent

Delphine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour de 3 nuits avec mes 2 ados
Tout a été parfait. Isabel et ses parents sont aux petits soins pour leurs invités. La villa magnifique au bord de la rizière, la location des scooters et des vélos, les petits déjeuners et diners succulents, la gentillesse des propriétaires, la petite piscine très sympathique... et le jardin de rêve avec ses magnifiques statues... Bref, rien à redire, nous y retournerons avec grand plaisir.
Stayed 3 nights in Aug 2017

10/10 Excellent

Robin, BJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不舍离开的秘密花园
我们2家7口(3个孩子),在这里住了5晚,毫不夸张地说,这是我住过的上百家酒店(从五星到民宿)中留下印象最深的,感受最好的一家! 这家酒店最独特之处,就是自然的气息以及主人的热情。花香鸟语,蛙鸣禅啼,两个硕大的花园,三只可爱的狗狗。每天晚上,都伴着蛙声入睡,而早晨则有各种各样的小鸟叫你起床。Peter, Pai, Isabel一家人总是会以最真诚的微笑帮我们安排各种事情,他们的周到让我都有些受宠若惊。Pai和几位伙计高超的厨艺让我们吃了一次晚餐以后便再也不想去外面找餐厅了,而且价钱公道的让我的同伴非要多给些钱才心安。 花园里面还有三座秋千,小火车秋千,台球,桌上足球和游泳池,三个孩子每天自己玩儿的不亦乐乎,大人们就多了很多自由时间。 床,被褥,枕头面料都很柔软,睡得也很舒服。因为是每户自己一个电热水器,第一天洗澡时觉得水流稍有些小,但很快就适应了。比起所有的优点,这个的确可以忽略不计。 花园离古城确实有些距离,但我们都很庆幸没有住在古城里面,也一点儿都没影响我们的行程。这么大的花园和如此自然的环境,是古城里的酒店不可能有的。 最后一天所有的人都不想走,老婆说以后想隔一段时间就过来住几天放松一下。我想我们一定会再来的。真心感谢Peter一家,让我们有了一个完美的假期!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es hat uns sehr gefallen. Auch die Zusammensetzng der Gäste war angenehm.

10/10 Excellent

Frederic, 36, FH, Hessen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderschöne und ruhige Hotelanlage in Chiang Mai
Jeder der Chiang Mai besucht, außergewöhnliche Orte, Ruhe, verwunschene Gärten und das Gefühl einer individuellen Betreeung mag, sollte sich für das Secret Garden entscheiden. Die Anlage ist wirklich bezaubernd und mit viel Liebe fürs Detail angelegt. Das Essen ist phantastisch, die Zimmer sind hübsch und sauber, und die Familie, welche das Hotel führt, kümmert sich sehr um das Wohlergehen seiner Gäste. Absolute Empfehlung!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kleine Oase im Norden von Thailand
Sehr freundliche und zuvorkommende Eigentümerfamilie, schöne Bungalows, toller Service, sehr gutes und abwechslungsreiches Essen, das täglich frisch von der Eigentümerin zubereitet wird.... Wir kommen gerne wieder und haben uns sehr wohl gefühlt :) Viele Grüße aus München...
Response from Isabel on 2 Sept 2016
Hi there, I hope it's okay that I'm responding to you in English.. As you will know, I do speak German, but still have trouble writing it as I didn't grow up learning it. I would address you by your name, but you post is anonymous, and I can't seem to remember which guest was from Munich... Either way, thank you for the review! There is nothing better than having our guests leave happy. It would be a pleasure to have you back in our garden again in the near future. All the best Isabel, Peter, Pai