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It is an inexpensive motel, and in my opinion it comes across that way. I didn’t feel safe there, and while the bed was comfortable the rest of the room was really shabby. Tv didn’t work, no coffee. Check in person was very nice. Location seems convenient.
Verified traveller
Stayed 1 night in Aug 2020
Response from Management on 23 Aug 2020
Thank you for staying with us. If your tv wasn’t working, all you would need to do is call the front desk and they could come to your room and show you how to turn it on and operate it. Every room in the motel has new TV’s. They come with two remotes, you may have been using the wrong one. We have put new steel doors on all rooms except two so our guests will feel safe and secure. The rooms are outdated that’s why we’re in the process of remodeling them. I’m sure you noticed the construction work going on. We are the new owner’s of the property and our committed to making your stay excellent. Coffee is also in the office not in the rooms, however, were looking at adding that to each room. We will continue to work and improve room conditions to make our guests stay safe and comfortable. Thanks ownership!
8/10 Good
Susannah
18 Aug 2020
Liked: Cleanliness, staff & service, room comfort
Susannah
Stayed 1 night in Aug 2020
Response from Thunderbird Management on 19 Aug 2020
Thank you for staying with us!
6/10 Okay
Stymie, Full-time Traveler
18 Jul 2020
Liked: Cleanliness
Disliked: Amenities
Will never stay here again. The guy at the desk forced me to prove that my room was paid for. I had to go to the car, fire up my laptop, find proof that I paid through Expedia, and carry my laptop in and show him. And he had an attitude too! The room was run down and dingy. Most slippery bathtub I ever saw. Shower at your own risk.
Stymie
Stayed 1 night in Jun 2020
Response from Thunderbird Motel Management on 18 Jul 2020
Sorry about the inconvenience, but our policy requires showing a confirmation code for our end. Also, we recently purchased the motel and we are trying update every room. We hope to see you again, and give you a better experience.
8/10 Good
Albert
6 Jul 2020
Liked: Staff & service, room comfort
I needed a place to rest and i rested well at Thunderbird.
Albert
Stayed 2 nights in Jul 2020
Response from Thunderbird Management on 8 Jul 2020
Thank you for choosing us. We hope to see you again.
6/10 Okay
Verified traveller
6 Jul 2020
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Loud with occupants hang outside my room,partying. Questionable character.
Verified traveller
Stayed 3 nights in Jun 2020
Response from Hotel Management on 9 Jul 2020
First, thanks for staying with us. Next time while staying with us, please feel free to call the front desk and we can minimize loud noise and make your stay more peaceful. Thanks again!
Crisp and Clean. They overbooked the King room originally reserved, but offered a newly remodeled room in place of that, and for the same price. Awesome attitude, and a nice place to lay your head down for the evening that is only a short distance away from the more busy part of town.
jusTodd
Stayed 1 night in Jun 2020
Response from Thunderbird Management on 12 Jul 2020
Thank you, for staying with us! We hope to see you again.
I really enjoyed staying here. The furniture is outdated and has some scratches but it’s unique. I could tell the locks on the door were new, which made me feel safe as a single woman. I’ve paid more and received less at national chains. I would definitely stay here again.
Jordan
Stayed 1 night in Jun 2020
Response from Thunderbird Management on 24 Jun 2020
Thank you for staying with us! We hope to see you again, and possibly put you in one of our new updated rooms.
8/10 Good
Robert
21 Jun 2020
Liked: Cleanliness, room comfort
Good place to stay
Room was clean, staff was friendly. They were working on updating I think.
Robert
Stayed 1 night in Jun 2020
Response from Thunderbird Management on 24 Jun 2020
Thank you for staying with us! We hope to see you again.
Dead roaches on the bathroom floor and on the carpet. A dead bug on one of the beds. Dirty carpet. Very uncomfortable beds. Rust all over the door knob. Have stayed at many other motels, but this one was one of the most disappointing.
john
Stayed 1 night in Jun 2020
Response from Thunderbird Management on 20 Jun 2020
Thank you, John for staying with us. We apologize about your stay, and the inconvenience it caused you. You may not know this, we recently bought this property 6 months ago. We are trying to update and restore this property to our standards. Thank you again for staying with us, we hope to you see you again.
We always stay at this motel when traveling through the area. The staff is always friendly and very accommodating. My only suggestion is to have coffee maker in the room.
Verified traveller
Stayed 1 night in May 2020
Response from Thunderbird Management on 19 Jun 2020
We will have a coffee maker next time for your stay. Thank you for staying with us!
8/10 Good
James
13 May 2020
James
Stayed 1 night in May 2020
Response from Thunderbird Management on 24 Jun 2020
Thank you for staying with us! We hope to see you again.