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Reviews of Welcome Meridiana Resort - Families and Couples Only

4 out of 5
Welcome Meridiana Resort - Families and Couples Only
BP 222 ouled amor Midoun, Djerba Midun

Reviews

7.4

Good

Rating 10 - Excellent. 23 out of 73 reviews" "
Rating 8 - Good. 26 out of 73 reviews" "
Rating 6 - Okay. 9 out of 73 reviews" "
Rating 4 - Poor. 6 out of 73 reviews" "
Rating 2 - Terrible. 9 out of 73 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

HAZEM

Liked: Cleanliness, staff & service, property conditions & facilities
The espresso machine need to be renewed or replaced, so we could have real cup of espresso coffee next time ! Bed cover could be better.
Stayed 3 nights in Jun 2023
Response from Guest Relations on 3 Aug 2023
Thank you for your feedback!

6/10 Okay

Mohamed

Travelled with family
Disliked: Staff & service
Stayed 1 night in May 2022
Response from Nadia on 13 May 2022
Bonjour, Nous serons ravis de vous accueillir, nous ferons tout de notre mieux pour vous satisfaire. Bien cordialement

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the whole satisfied with hotel.
While the hotel was good in general the customers were not! The hotel had compulsory face mask wearing signs very few complied with this order and lack of social distancing was a concern. The hotel staff should have been stricter in enforcing this, actually there was no enforcement by hotel staff on any health issues. The hotel allowed indoor smoking which was annoying. Could have been better in providing a bigger selection of food but what was provided was good.
Stayed 1 night in Feb 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is racism from the Tunisian people against the Libyan citizen. The reception was very bad, because I was a Libyan, and everything was bad
Stayed 1 night in Jan 2020

8/10 Good

SALAH RAMADAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice holiday and the hotel was so good food is good and service was good we loved it
Stayed 2 nights in Sep 2019

10/10 Excellent

MOHAMMED

Stayed 7 nights in Sep 2019

2/10 Terrible

Tarek

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok first off all the room full with Miskito . Second the restaurant staff is very rude, receptions stuff they missing skills off customer services and I reserved the room 3 months ego when i got there they gave me different room and the windows and the door separating room did not work ( did not ) close. Price is too high plus you have to give tips for all the services like (room service, gym, restaurant) so my advice don’t even bother to go there.
Stayed 5 nights in Jun 2019
Response from F.JENDOUBI on 17 Jun 2019
Dear Sir, Many thanks for taking time to share your experience at Welcome Meridiana Djerba. Although we wished that your experience was more enjoyable. Your feedback and impressions are very important to us, we have taken note and we will certainly consider your comments.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Worn out, needs TLC
It didn’t start off well, the man at the front gate when I arrived @6 pm was very rude and aggressive which started things out on an unfortunate note. I stayed 6 nights and the best thing about the hotel was the very sweet cleaning staff. Other than the cleaning staff everyone else was clearly unhappy -the management needs to work on staff morale - they are not happy and it reflects on the mood of the place. The grounds are neglected and the palm trees on the way to the beach are withering away nothing like the photos. In fact this place needs a lot of care it’s slowly falling apart - it’s definitely not a four star more like 2.75 or 3 maximum. Also it is not all inclusive you pay for towels, for the safe and if you want decent coffee you pay for that too. The entertainment is amateur and needs work. The best part of my stay was the beach -
Stayed 6 nights in Jun 2019
Response from Farah.J on 10 Jun 2019
Dear Sir, Thank you for choosing Meridiana for your stay in Djerba and for taking time to share your experience at our hotel even though we would have liked your experience to be more enjoyable. For this season we have done important refreshing works in our unit and very soon all the works will be finished and the hotel will regain its splendor for the summer season. Your feedback and impressions are very important, allowing us to identify the imperfections that have marked you and which, obviously, require our full attention. Please accept our sincere apologies for all the inconveniences that have occurred. We hope to see you again at the Welcome Meridiana for better experience and enjoy the new features.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from F.jendoubi on 13 Jun 2019
Cher client, Tout d’abord, merci d’avoir évalué notre unité. Nous sommes désolés de constater que vous êtes mécontent. Nous aimerions avoir plus de détails expliquant ce mécontentement. Merci,

10/10 Excellent

Lobna, United kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was lovely we loved every minute of our stay the stuff were extra friendly and the food was sooo tasty we will be definitely coming back again
Stayed 9 nights in Oct 2018
Response from F.J on 13 Nov 2018
Many thanks for your kind comment, we are delighted to hear that you have been satisfied with our services: (entratainement staff, food, cleanliness...), and that you had a pleasant stay among us. Also, we thank you for your compliment to our team, for whom such recognition is a source of motivation!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Okay-ish
Classical large holiday hotel, including animation and some other activities. The complex is actually quite nicely decorated and laid out, but not well maintained and in need of renovation - more like 2.5 or 3 stars, not 4. Cleanliness is okay. Staff is friendly, food and beverages are somewhat varied, but of very average quality. Some stuff like cocktails, or even fresh orange juice, has to be paid for even with the all-inclusive plan (which only includes basics like artificial fruit juice)
Stayed 3 nights in Dec 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Séjour en famille
La propreté, la bouffe et l'animation sont les points forts de cet hôtel. Le personnel (à part quelques au resto et à la réception) sont très souriants, très serviables et très aimables. Le confort des chambres est très moyens. Le type de construction est très minimaliste. Séjour satisfaisant dans sa globalité.
Stayed 4 nights in Aug 2022

10/10 Excellent

Anne Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022

10/10 Excellent

Véronique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2022
Response from nadia on 13 May 2022
Bonjour, Nous serons ravis de vous accueillir, nous ferons tout de notre mieux pour vous satisfaire. Bien cordialement

8/10 Good

Sylvie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour
Séjour agréable . Grand complexe avec beaucoup trop de monde en cette période de crise sanitaire Très belle chambre .restaurant parfait Animateurs sympathique. Mal organisé pour le dîner du nouvel an . + de 30 mn a chercher notre table . Beau spectacle .feu d'artifice et soirée géniale Le dîner était excellent.
Stayed 4 nights in Dec 2021

4/10 Poor

Monia

Travelled with family
Disliked: Room comfort
Stayed 1 night in Dec 2021

2/10 Terrible

Selim

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Exellant
Stayed 2 nights in Mar 2021

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2021

8/10 Good

Anne-Sophie

Liked: Staff & service, property conditions & facilities, room comfort
Le séjour étais parfait sauf le soir beaucoup de bruit à côté des chambres et même le couloirs
Stayed 7 nights in Jan 2021

8/10 Good

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel accueil
Très bon rapport qualité / prix Un personnel très accueillant
Stayed 14 nights in Jan 2021

10/10 Excellent

Oumaima

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour fantastique
Stayed 2 nights in Dec 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Nov 2020

8/10 Good

Firgous

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2020

10/10 Excellent

Thierry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait 👍
Stayed 3 nights in Jul 2020

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2020

8/10 Good

Verified traveller

Stayed 10 nights in Dec 2019

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dépaysement total
La surprise dès que l'on rentre un palais digne des mille et une nuit Chambre propre, nous avons été bien accueilli. On nous a donné une chambre avec vue sur la piscine,on nous a donc surclassé. Bonne équipe d'animation, très entrainant et très drôle
Stayed 1 night in Dec 2019

6/10 Okay

Didier

Travelled with group
Hotel agreable
Hotel agreable, familial. ...dans l ensemble correct, sauf un gros probleme concernant le bar, surtout lorsque vous reglez une formule all inclusive et que l'on vous sert des boissons alcoolisées, dont le contenu des bouteilles a ete coupé moitié alcool moitie eau.... (gin, vodka, cedratine et j en passe.....) une certaine arnaque.....dommage pour la credibilite de cet hotel....et le serieux des services apporté aux clients.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 11 nights in Oct 2019

6/10 Okay

Didier

Stayed 5 nights in Oct 2019

4/10 Poor

Sylvain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très déçu
Restauration basique et mauvaise Chambre très bruyante Belle plage mais présence d’algues Loin de tout
Stayed 7 nights in Oct 2019

4/10 Poor

Verified traveller

Stayed 10 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le personnel esr d une gentillesse incroyable, mention spéciale pour Mourir (chef du thé et chicha) , les réceptionniste et le pour le service animation. Toujours le sourire, toujours de bonne humeur, toujours à danser et nous entraîner dans leurs bonne humeur.
Stayed 7 nights in Sep 2019

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 8 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
equipe d animation formidable, restaurant avec choix tres varies, j ai beaucoup apprecie le restaurant de la plage, soirées tres animees et avec des themes differents
Stayed 7 nights in Sep 2019

10/10 Excellent

Chantal, Limoges

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon hôtel, la première fois pour nous, excellent rapport qualité - prix, nous reviendrons!
Stayed 2 nights in Sep 2019

10/10 Excellent

Mehdi

Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities
Stayed 3 nights in Sep 2019

10/10 Excellent

Sofiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tous au top,accueil, restauration,animation...
Stayed 2 nights in Sep 2019

10/10 Excellent

Iyona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une merveille
Nous y avons passés seulement quelques jours la semaine de la rentrée scolaire donc période calme. Nous avons été vraiment agréablement surpris de l'hôtel, de la qualité des services, de la nourriture et du personnel ! Le personnel était efficace et très agréable. Nous avons demandé à rajouter une nuit et nous avons arrangé ça rapidement à la réception ! Nous avons aussi participé aux animations et sachant que nous étions un couple de danseurs, nous avons eu une attention spéciale de leur part ! Nous avons logé dans la 8236, soit dans le nouveau bâtiment. La décoration est très recherché tt comme celle de la réception, nous en sommes amoureux. Le restaurant très beau aussi et la nourriture vraiment excellente ! Et ce que nous avons apprécié, étant en all inclusif, nous attendions à recevoir le typique coca pression coupé à l'eau, et bien nous avons été agréablement surpris de recevoir de vrai bouteille. Du jamais vu en all inclusif et là on se rend compte que pour une fois un hôtel à le souhait de traiter correctement ses clients. Un hôtel qui nous a permis de décompresser même en quelques jours et c'est pas qlq chose que nous rencontrons beaucoup ces dernières années en Tunisie. Nous y sommes venus en couple et nous regardons déjà les prix pour l'année prochaine à la même période pour y aller avec notre fille.
Stayed 2 nights in Sep 2019

8/10 Good

Mohammed

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Ménage de la chambre vite et mal fait, serpillère sale la même pour tout l'étage
Stayed 4 nights in Aug 2019

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Au top
Très bel hôtel à la deco typique avec un personnel très serviable et sympathique la cuisine est riche et très variée petit bémol pour ls desserts qui ne sont pas terribles et le rosé qui a l air d être dilué à l eau .... Équipe d animation au top avec spectacles le soir de qualité ..plage turquoise avec transats et parasols .. exercent séjour de 10 jrs en famille ..je recommande. .
Stayed 10 nights in Jul 2019

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très agréable avec une bonne situation géographique. J'ai apprécié l'espace piscine et l'accès direct à la plage. Le personnel (service, restauration, nettoyage, animateurs) est courtois, polis et attentifs aux besoins des clients. La cuisine proposée est variée, le service est de qualité et l'équipe d'animation est au top.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Ce été bien juste il faut attendre un moment pour avoir ça chambre
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Jun 2019
Response from F.JENDOUBI on 19 Jun 2019
Toute l’équipe de l’hôtel vous remercie pour votre note.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Petit bémol pour la nourriture mais avec le budget alloué ils font de leur mieux
Stayed 2 nights in Jun 2019
Response from F.JENDOUBI on 19 Jun 2019
Vos commentaires nous rendent heureux de savoir que notre travail est apprécié et nous aiderons à continuer à donner le meilleur de nous -même afin de vous satisfaire. Nous prendrons en considération vos remarques afin d’améliorer toujours davantage la qualité de nos services.