Deluxe Twin Room | In-room safe, desk, free WiFi, bed sheets
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Reviews of Hotel Ornate

3 out of 5
Hotel Ornate
30 Bijoynagar, Dhaka

Reviews

7.4

Good

Rating 10 - Excellent. 10 out of 35 reviews" "
Rating 8 - Good. 15 out of 35 reviews" "
Rating 6 - Okay. 3 out of 35 reviews" "
Rating 4 - Poor. 2 out of 35 reviews" "
Rating 2 - Terrible. 5 out of 35 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Morten

Stayed 2 nights in Mar 2023
Response from Syed on 9 Apr 2023
Thank you for the comments and appreciate you for the time you have taken for expressing your views.

8/10 Good

mark

Stayed 3 nights in Mar 2023
Response from Syed on 9 Apr 2023
Thank you for the comments and appreciate you for the time you have taken for expressing your views.

2/10 Terrible

deepak

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Nothing i like it there. Terrible service. Rooms and toilet are dirty
Stayed 2 nights in Feb 2023
Response from Syed on 9 Apr 2023
We apologize for the negative experience you had with us. We take feedback seriously and have already taken steps to improve all the issues you have mentioned. Thank you for taking the time to share your feedback with us which will encourage us to develop our service better in the future.

8/10 Good

Rodrigo Otavio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed at this hotel for about 12 days. It’s a simple hotel, don’t expect luxury but the staff was very friendly and helpful. I ended up getting sick and they helped with me with everything I needed. My only complaint was the lack of a window in my room. Wifi worked great throughout and I was able to make video calls to family and friends. The location was perfect.

6/10 Okay

Sunil

Business traveller
Disliked: Cleanliness
Stayed 5 nights in Nov 2022

10/10 Excellent

Monir, Finland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinary well mannered stuffs, friendly approach from the entrance and most of all, safety and security. Specially the environment is so wonderful. I gonna say excellent services....
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Extremely helpful staff with tourism knowledge. Excellent location. Delicious food in the restaurant. Washing facility offered takes 3 days, so it should be noted in facility description. Safe area to walk around, even for women & kids at night. Security at the front door.
Stayed 1 night in Dec 2019
Response from Syed Mahbub Elahi on 18 Jan 2020
Dear Valued Guest, Thank you so much for taking the time to share this wonderful review for us. We are so glad to hear that you enjoyed your stay. This is absolutely one of the highest compliments that you can give to our team. Our staff is always there in the true spirit of Bengali hospitality for our guests. Regarding the washing facility, we will certainly look into it & resolve the issue as soon as possible. However, on your next visit, we will match up with your expectations and looking forward to welcoming you back. Hospitably, Guest Relations

6/10 Okay

Mandal

Business traveller
Disliked: Cleanliness
Compare to price its a 1.5 star Hotel
Other than front desk everything is terrible. The room smells like super smoking room. I asked repeatedly that my preference is a non smoking room but he replied according to my booking they have only two rooms both smoking room. The breakfast was poor too the server didnt even welcome with a smile. Overall my rating for this hotel compare with price is 1.5 star.
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Paul

Liked: Staff & service, room comfort
Central location
Great food, great staff. My room was a little dated though and could do with a refurb.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Good service nice people
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2018

10/10 Excellent

SUBHADIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was really amazing and it was a nice experience all together. The staff were very friendly indeed !
Stayed 1 night in Oct 2018

8/10 Good

Sujit

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is perfect
The stay was very refreshing after a long journey. Good Food
Stayed 2 nights in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The best thing in this hotel was the shower. Next, some frontdesk staff, such as Mr. Shariful Islam was excellent. He really listens to guests and pays attention; and does his best. This hotel needs serious management to improve: The safety box never worked even though 4 attempts were given by the maintenance people to fix it. Before booking, the hotel's website said free local calls from the room, but upon checking in, the front desk advised 'no free local calls'. The hotel promised to give a King bed, but gave a queen bed. The room had mosquitos and upon informing the frontdesk, they sent an aerosol container to spray. You spray, it is good for a day or two. Then again you find mosquitos in the room.
Stayed 15 nights in Aug 2018

10/10 Excellent

Setyaatilewis, Katy,Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nice and clean, and the staff are wonderful, helpful, and very friendly.
Stayed 1 night in Jul 2018

8/10 Good

Foreigner, Western world

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strong wifi, hot water, large breakfast, fridge/kettle in the room, and daily room cleaning. The front desk staff speaks English and there is a guard on post at the entrance. Overall, I liked staying here, but I was put off at check-out when several staff members line up by the exit and ask me for a tip; there were 4 of them. Guest pay for the hotel, they do not have to tip. Asking for a tip is really unprofessional and inappropiate.
Stayed 3 nights in Jun 2018
Response from Syed Mahbub Elahi on 14 Jul 2018
Thank you for taking the time to share your valuable review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced. Your feedback was shared with our team, and we look forward to the opportunity to welcome you back and exceed your expectations. Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My original hotel refused me even coming for a late check-in although Expedia charged my CC last December! I hastly reserved this Hotel at the airport just before riding the pre-arranged taxi. I arrived at this Hotel passsed 3 am, but allowed me to have a room. I was so relieved. Then the next 3 day, the Hotel front was my clinique for eTheorapy Healings for people.
Stayed 2 nights in Mar 2018
Response from Syed Mahbub on 16 Apr 2018
Dear Sir, Thank you for selecting Hotel ornate for your stay in Dhaka. We are so much in your gratitude for this beautiful review, thank you for taking valuable time to write this wonderful heartfelt review. It means a lot to us to have been so highly reviewed by you. Our location is highly acclaimed by many travelers, we are glad you too found our location to be of great convenience.Your glowing review will give prospective customers so much confidence to book with us. You have now become our brand ambassador. :) We cannot wait to see you again. May the good times and good fortunes be with you always. Be blessed,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and enjoyable staying at the hotel. The services provided were top notch.
Stayed 5 nights in Jan 2018
Response from Syed Mahbub Elahi on 18 Apr 2018
Thank you for your valuable comments.

8/10 Good

Moin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
•Cleanliness of room/hotel

10/10 Excellent

Marika

Stayed 3 nights in Aug 2023

8/10 Good

Tamon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jun 2023

10/10 Excellent

Tamon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とてもよかった。
Stayed 3 nights in Mar 2022

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Andy Man Tim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通便利的不錯選擇
Stayed 1 night in Jan 2020

8/10 Good

Roger

Liked: Staff & service
Prisvärt Hotel nära Old Dhaka
Mycket trevligt Hotel när gamla Dhaka. Hotellet verkar relativt nytt. Rummet var bra med tanke på priset. Frukost och Wi-fi helt ok. Närområdet är lite rörigt, som hela Dhaka. Bra säkerhet och mycket trevlig personal.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
とても綺麗なホテルで、日本人にはあっていると思います。
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Mar 2019

8/10 Good

Simone

Liked: Staff & service, room comfort
Gute Lage, WLAN, Zimmer renovierungsbedürftig
Gute Lage, Restaurants in unmittelbarer Nähe, gutes Frühstücksbüffet mit guter Auswahl, Zimmer sind renovierungs bedürftig. Tägliche Zimmerreinigung sowie täglich pro Person eine Flasche Wasser und eine Tageszeitung. Rezeption ist bei der Buchung von Taxis behilflich .
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
not good
It not same as picture on website. When you arrive they will give u no windows room. living condition nont good. Service here is not trustable. please be careful.
Stayed 3 nights in Jul 2018

4/10 Poor

AKIKO

Disliked: Cleanliness, property conditions & facilities, room comfort
すぐに環境に適応する方なので、大丈夫でしたが、部屋の悪臭は寝ていても臭って髪にまでついて大変でした。シャワーはこの国独特の構造です。 朝食のローカル料理は美味しく頂きました。
Response from Syed Mahbub Elahi on 9 May 2018
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. Our main priority is to be able to offer a very well-maintained and comfortable atmosphere. It would be such a pleasure to personally welcome you back to our new and improved hotel! Team Hotel Ornate!

2/10 Terrible

しんいち, 奈良

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
黙ってグルシャン地区に泊まりましょう
フロントのコント赤信号 小宮さん似のおじさん以外最悪。 106 と 108を間違えて108のドアで鍵使ったら開いた。ビックリ。 シャワーは水のみ シャンプー 石けん 歯ブラシ 歯磨き付いている ホテルの部屋 裸足で歩けない汚い 晩飯場所を探しに彷徨う。 周辺環境ひどい。えげつない。 水を買うのにも一苦労 部屋が異様に湿気ているので浴室の換気扇を回しっぱなしにしたいのだが何故浴室ライトと換気扇のスイッチが一緒なんだ？眩しい。 ベッドメークは100%できてない。 常にフロントでお願いが必要 Wifi繋がらない。日に10分繋がったらラッキー 屋根裏にネズミが住んでいる 足拭きマットが髪の毛だらけ気持ち悪い シーツは変えない とりあえずホテル内が騒がしい 近くに飯食べるところが無い 近くに水が買えるところが無い TVリモコン使えない。その上TV自体のスイッチも壊れていて操作が非常に難しい