Lobby sitting area

Reviews of Hotel Afford Inn

3.5 out of 5
Hotel Afford Inn
House 4, Road 3, Sector 1, Dhaka, Bangladesh

Reviews

7.8

Good

Rating 10 - Excellent. 22 out of 42 reviews" "
Rating 8 - Good. 7 out of 42 reviews" "
Rating 6 - Okay. 3 out of 42 reviews" "
Rating 4 - Poor. 3 out of 42 reviews" "
Rating 2 - Terrible. 7 out of 42 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Abu Ahad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Hotel Afford Inn was delightful thanks to Saiful at the reception. His hospitality was exceptional, making me feel truly welcomed. The service surpassed my expectations, and I was amazed by his warm demeanor. I highly recommend this hotel for its outstanding customer service.
Stayed 1 night in Mar 2024
Response from Hotel Afford Inn Team on 15 May 2024
Dear Valued Guest,Thank you for your kind words about your stay! We're thrilled that Saiful made such a positive impression. We appreciate you recommending Hotel Afford Inn!Sincerely,Hotel Afford Inn Team

2/10 Terrible

Mohammed

Disliked: Cleanliness, amenities, property conditions & facilities
The noise was so bad that I could not sleep at all .. whole night the noise from the busy traffic or truck route and hunk kept me awake - The air condition was not working How Expedia list such property need an answer - I will complain about it
Stayed 1 night in May 2024
Response from Hotel Afford Inn Team on 14 May 2024
Dear Guest,We are very sorry to hear about the issues you encountered during your stay. Your feedback regarding the noise and air conditioning has been noted. We are addressing these concerns to improve our guest experience. Please reach out to us directly for further assistance.Best regards,Hotel Afford Inn Team

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service
You get what you pay for and the advertised VIP benefits are not realized.
Stayed 1 night in May 2024
Response from Hotel Afford Inn Team on 14 May 2024
Dear Guest,Thank you for your feedback. We're sorry to hear that you were disappointed with the VIP benefits. Your comments are important to us and will help us improve. We hope to provide you with a better experience in the future.Best regards, Hotel Afford Inn Team

10/10 Excellent

MD Abdul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Afford Inn Team on 14 May 2024
Dear Guest,Thank you for the wonderful rating! We’re thrilled you enjoyed your stay.Best regards,Hotel Afford Inn Team

10/10 Excellent

MIKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m very happy
Stayed 3 nights in Apr 2024
Response from Hotel Afford Inn Team on 26 Apr 2024
Dear Valued Guest,Thank you for your wonderful review! We're thrilled to hear that you had a great stay with us. Looking forward to welcoming you back soon.Best regardsHotel Afford Inn Team

2/10 Terrible

ANAYET

Stayed 1 night in Apr 2024
Response from Hotel Afford Inn on 14 May 2024
Dear Guest,We're sorry to hear about your experience. Please contact us directly to discuss your concerns. We value your feedback and aim to improve.Sincerely,Hotel Afford Inn Team

10/10 Excellent

Md Nazrul

Liked: Cleanliness, staff & service, property conditions & facilities
The reception staff's warmth and helpfulness set a stellar tone for our stay. Their welcoming demeanor and cooperative attitude made check-in a breeze. Their exceptional service reflected the hotel's commitment to guest satisfaction. Highly recommended for a delightful experience from the very start.
Stayed 1 night in Mar 2024

8/10 Good

Md. Rakib

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Hotel Afford Inn Team on 28 Feb 2024
Dear Valued Guest,Thank you for your review! We're thrilled you enjoyed your stay at Hotel Afford Inn. We look forward to welcoming you back.Best regards,Hotel Afford Inn Team

2/10 Terrible

Shakil

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Afford Inn Team on 19 Jan 2024
Dear Valued Guest,We're genuinely sorry to hear about your experience. Your feedback is invaluable to us, and we're committed to addressing the issues you encountered. Please allow us the opportunity to make it right. Reach out to us directly so we can better understand and resolve your concerns.Sincerely,Hotel Afford Inn Team

8/10 Good

Syed Mohammed Eqbal

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Hotel Afford Inn Team on 14 Jan 2024
Dear valued guest,Thank you for taking the time to share your feedback! We're thrilled to hear that you enjoyed your stay with us, and we appreciate your generous 8/10 rating. Our team is dedicated to providing a comfortable and memorable experience for our guests. If there's anything specific you loved or any suggestions you have for improvement, we'd love to hear more. Looking forward to welcoming you back to Hotel Afford Inn in the future!Best regards,Hotel Afford Inn Team

10/10 Excellent

Jhuma

Stayed 1 night in Dec 2023
Response from Hotel Afford Inn Team on 14 Jan 2024
Dear Valued Guest,Thank you so much for your fantastic 5/5 review! We're delighted to hear that you had a wonderful experience at Hotel Afford Inn. It was a pleasure having you as our guest, and we look forward to welcoming you back soon.Best regards,Hotel Afford Inn Team

8/10 Good

Quazi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the airport
Stayed 1 night in Nov 2023
Response from Hotel Afford Inn Team on 14 Jan 2024
Dear Valued Guest,Thank you for taking the time to share your feedback! We're delighted to hear that our proximity to the airport was convenient for you. We look forward to welcoming you back to Hotel Afford Inn on your next visit.Best regards,Hotel Afford Inn Team

2/10 Terrible

MOHAMMAD

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 1 night in Nov 2023
Response from Hotel Afford Inn Team on 22 Nov 2023
Dear Valued Guest,We regret to hear about your unsatisfactory experience at our hotel. Your feedback is valuable to us, and we would appreciate the opportunity to address your concerns. Sincerely,Hotel Afford Inn Team

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Hotel Afford Inn Team on 3 Nov 2023
Dear Mohammad Ali,Thank you for your wonderful review! We're thrilled to hear that you had an exceptional experience at our hotel. Our team is dedicated to providing top-notch service, and it's rewarding to know that we've met your expectations. Your satisfaction is our priority, and we can't wait to welcome you back for another memorable stay at Hotel Afford Inn.Warm regards,The Hotel Afford Inn Team

8/10 Good

Apurba

Stayed 1 night in Oct 2023
Response from Hotel Afford Inn Team on 22 Nov 2023
Dear Valued Guest,Thank you for taking the time to review our hotel. We are delighted to see your positive rating! It's our constant endeavor to provide a comfortable and enjoyable experience for our guests. If you have any specific feedback on what made your stay great or areas where we can improve, we would love to hear it. We look forward to welcoming you back for an even better experience.Best regards,Hotel Afford Inn Team

10/10 Excellent

Lisa Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff friendly environment
Stayed 2 nights in Oct 2023
Response from Hotel Afford Inn Team on 29 Oct 2023
Dear Valued Guest,Thank you for sharing your feedback. We're delighted to hear that you found our staff excellent and enjoyed the friendly environment during your stay. Providing exceptional service and a welcoming atmosphere are top priorities for us. Your kind words inspire us to continue our commitment to delivering memorable experiences. We can't wait to welcome you back to Hotel Afford Inn for another fantastic stay in the near future.Warm regards,The Hotel Afford Inn Team

10/10 Excellent

bappy, Dhaka

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location in Uttara, liked their food & breakfast. The staff in housekeeping were helpful. May be I'll stay again.
Response from Hotel Afford Inn Team on 15 Oct 2023
Dear Bappy Hawladar,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our location in Uttara ideal and enjoyed our food and breakfast offerings. It's wonderful to know that the staff in housekeeping were able to assist you effectively. Your feedback is truly appreciated, and we would be delighted to welcome you back for another stay. If there's anything specific you'd like us to enhance for your next visit, please feel free to let us know. We look forward to the opportunity of hosting you again at Hotel Afford Inn.Best Regards,Hotel Afford Inn Team

6/10 Okay

Shah

Travelled with family
Liked: Staff & service
It is next to a main road which is very noisy and disturbing
Stayed 1 night in Oct 2023
Response from Hotel Afford Inn Team on 9 Oct 2023
Dear Shah Rahman,Thank you for taking the time to share your feedback with us. We understand the importance of a peaceful environment for our guests. Please know that we take this matter seriously, and we will explore potential solutions to minimize the impact of road noise, such as soundproofing measures or offering rooms located away from the road in the future.We appreciate your understanding and hope to have the opportunity to welcome you back for a more tranquil stay.Best regards,Hotel Afford Inn Team

10/10 Excellent

muntasir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Hotel Afford Inn Team on 5 Oct 2023
Dear Muntasir Jisan,Thank you for choosing Hotel Afford Inn and for taking the time to share your positive feedback! We're thrilled to hear you had an excellent experience during your stay.Our team takes great pride in delivering excellent service, and we're delighted that it made your stay memorable. If you have any specific highlights or if there's anything particular you enjoyed, we'd love to hear more.We look forward to the pleasure of hosting you again in the future. If you ever have any requests or questions, feel free to reach out. Safe travels!Warm regards,Hotel Afford Inn Team

10/10 Excellent

Sonjoy Raksham

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option for staying beside Dhaka airport. Staff are cordial, bed was comfy. It’s an amazing place. I would stay again
Response from Hotel Afford Inn Team on 24 Sept 2023
Dear Sonjoy Raksham,Thank you for choosing Hotel Afford Inn and taking the time to share your positive experience with us. We're delighted to hear that you found our hotel to be a convenient option for your stay near Dhaka airport.It's wonderful to know that you had a comfortable rest during your visit, and your kind words about our cordial staff are greatly appreciated. We take pride in providing excellent service to our guests.Your feedback is invaluable to us, and we're thrilled to learn that you had an amazing experience overall. We look forward to the opportunity to welcome you back in the future. If you ever have any special requests or need assistance with anything, please don't hesitate to contact us. Warm regards,Hotel Afford Inn Team

2/10 Terrible

SULTAN, Higashimurayama-shi

Disliked: Property conditions & facilities
worst hotel I have ever been.
Stayed 2 nights in Sep 2023
Response from Hotel Afford Inn Team on 20 Sept 2023
Dear Sultan Mahmud,We're genuinely sorry to hear that you had such a disappointing experience during your stay at our hotel. Please accept our sincerest apologies for not meeting your expectations.We value your feedback, and we're committed to improving our services. If you have specific concerns or suggestions, we would appreciate hearing more details so we can address them effectively.Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Afford Inn Team

10/10 Excellent

SM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room & bed was okay, environment of the hotel is seems fine to stay. Food taste was good & reasonable price. Transportation service was fine, driver was with smiling face. Checking counter guys are freindly
Response from Hotel Afford Inn Team on 11 Sept 2023
Dear SM Masud Rana,Thank you for sharing your feedback on your recent stay at Hotel Afford Inn. We're pleased to hear that you found our rooms and beds comfortable and that you enjoyed the overall environment of the hotel.It's great to know that you appreciated the taste and value of our food, as well as the quality of our transportation service, including our friendly driver.Our check-in team takes pride in being friendly and welcoming, and it's wonderful to hear they made a positive impression on you.Your comments are appreciated and motivate us to continue providing excellent service. We look forward to welcoming you back on your next visit.Warm regards,Hotel Afford Inn Team

10/10 Excellent

Md. Helal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, staff are friendly & helpful. Food taste is satisfactory. Very near to Airport & easy to catch flight
Response from Hotel Afford Inn Team on 26 Aug 2023
Dear Md. Helal Mia,Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent and enjoyable stay with us at Hotel Afford Inn. Our team is delighted that you found our location perfect and that our staff was friendly, helpful, and always ready to assist you. It's fantastic to know that you enjoyed our meals throughout the day, and we're glad you liked the food.Your positive comments truly mean a lot to us. We're pleased to have met your expectations, and we look forward to welcoming you back in the future. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.Best regards,Hotel Afford Inn Team

10/10 Excellent

Rabbani

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay The people working there are really nice and specially the housekeeping boys helped me with everything. The door lock is tight it should be fixed soon. Overall, nice!
Response from Hotel Afford Inn Team on 16 Aug 2023
Dear Rabbani Avrora,Thank you for choosing Hotel Afford Inn for your recent stay. We're delighted to hear that you had a great experience with us. Our team takes pride in delivering exceptional service, and we're thrilled that you found our staff, especially the housekeeping team, to be attentive and helpful.We appreciate your feedback regarding the door lock and have already taken steps to address this issue promptly. Your comfort and satisfaction are of utmost importance to us.Thank you once again for your kind words and for choosing Hotel Afford Inn. We look forward to welcoming you back for another enjoyable stay in the future.Best regards,Hotel Afford Inn Team

10/10 Excellent

Mahadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic time with the Hotel Afford Inn team till my flight, the restaurant was perfect, the service team was excellent, and everyone was very helpful. The only downside was some outside noise, but overall, the hospitality was good.
Response from Guest Relation Officer on 8 Aug 2023
Dear Hassan Md Mahadi,Thank you for choosing Hotel Afford Inn for your recent stay! We're thrilled to hear that you had a fantastic experience with our team. It's great to know that you enjoyed our perfect restaurant, excellent service, and helpful staff. We apologize for any inconvenience caused by outside noise; we'll certainly look into that. Your kind words about our hospitality mean a lot to us. We hope to welcome you back soon for another enjoyable stay.Best regards,Hotel Afford Inn Team

10/10 Excellent

Sadin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My check in experience was satisfactory, it’s a perfect Airport hotel to stay short time to catch the flight. Location is good, service is good but need to be developed more, specially there is a room to progress in cleanliness
Response from Guest Relation Officer on 28 Jul 2023
Dear Sadin Dey,Thank you for your review! We're glad to hear that your check-in experience was satisfactory and that you found Hotel Afford Inn to be a perfect option for short stays near the airport. We appreciate your positive comments about our good location and service.Your feedback regarding cleanliness is duly noted, and we'll certainly work on developing this aspect further to provide an even better experience for our guests.We hope to welcome you back in the future and show you the improvements we've made. Safe travels!Best regards,Hotel Afford Inn Team

10/10 Excellent

Md

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient, just walking distance from Dhaka Airport. The staff working here are friendly & ready to serve willingly. I would recommend to others
Response from Guest Relation Officer on 28 Jul 2023
Dear MD Sohel,Thank you for choosing Hotel Afford Inn for your stay and taking the time to share your feedback. We're thrilled to hear that you found our location convenient, being within walking distance from Dhaka Airport. Our team is delighted that you appreciated their friendly and helpful service.Your recommendation means a lot to us, and we look forward to welcoming you and your friends in the future.Best regards,Hotel Afford Inn Team

10/10 Excellent

Shariar

Liked: Cleanliness, staff & service, property conditions & facilities
Transport services round trip was awesome, the driver with smile face was good. Front office personel were cordial, helpful. Thanks everyone
Response from Guest Relation Officer on 28 Jul 2023
Dear Shariar Sumon,Thanks for your wonderful review! We're thrilled to hear that you enjoyed our awesome round trip transport services, and we're delighted that our driver greeted you with a smile and provided a good experience. Our front office personnel are grateful for your kind words as well, and they're always here to be cordial and helpful. We appreciate your feedback and look forward to welcoming you back soon!Best regards,Hotel Afford Inn Team

4/10 Poor

omar

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No airports shuttle service because of expedia. Unable to cancel booking because of Expedia. No invoice or receipt because of expedite. No staff found after midnight at the reception. Phone left engaged tone and staff left. Unable to get water at mid night when needed. Rooma are great, clean and spacious. Staff are polite and friendly.
Stayed 1 night in Apr 2023
Response from Guest Relation Officer on 30 Apr 2023
Dear Omar Faruque,Thank you for taking the time to review your recent stay at Hotel Afford Inn. We appreciate your feedback and are glad to hear that you found our rooms great, clean, and spacious and that our staff were polite and friendly.We apologize for any inconvenience caused by the lack of free transportation service, but please note that this service is not included with bookings made through Expedia. Regarding your invoice or receipt, we would be happy to send it to you via social network or email upon request.We apologize for any difficulty you may have had reaching our staff after midnight. Please note that our front desk is staffed 24 hours a day, but there may be times when our team is assisting other guests. We apologize for any inconvenience caused and will work to ensure that this does not happen in the future.Once again, thank you for your feedback and for choosing Hotel Afford Inn for your stay. We hope to have the opportunity to welcome you back in the future.Best regards,Hotel Afford Inn Team

10/10 Excellent

Farhan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By Expedia booking, recently I have stayed at Hotel Afford Inn and was thoroughly impressed with the level of comfort and convenience provided by the hotel. The location was perfect for my need, this hotel is just infront of Hazrat Shahjalal International Airport. From this hotel a good Airport view can also be seen.😍 From the moment I stepped into my room, I was blown away by the breathtaking view of the airport runway. Watching the planes take off and land was a truly unique and exciting experience, and I spent hours just gazing out the window. But what really made my stay special was the level of comfort provided by the hotel. The room was spacious and well-appointed, with all the amenities I needed to feel right at home. The bed was incredibly comfortable, and I slept like a baby every night. The staff were also incredibly friendly and helpful, always going above and beyond to ensure that my stay was as comfortable as possible.
Response from Guest Relation Officer on 30 Apr 2023
Dear Farhan,Thank you so much for taking the time to share your positive experience at Hotel Afford Inn. We are thrilled to hear that you enjoyed your stay with us and that our team was able to exceed your expectations.We are delighted to know that you found our location convenient, and that you were able to enjoy the breathtaking view of the airport runway from your room. We are pleased to hear that you found your room spacious and well-appointed, and that you were able to get a good night's sleep on our comfortable bed.Our team takes great pride in providing exceptional service, and we are thrilled to hear that you found them friendly and helpful. We are always looking for ways to improve our guests' experience, and your feedback is greatly appreciated.We hope to have the pleasure of welcoming you back to Hotel Afford Inn in the future.Warm Regards,Hotel Afford Inn Team

10/10 Excellent

Emran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I like the check in process of the hotel. I believe they care the gust who is fasting. Iftar was very good with a lot of items. i will visit again.... :)
Stayed 1 night in Apr 2023
Response from Guest Relation Officer on 4 Apr 2023
Dear Emran,Thank you for taking the time to share your experience at Hotel Afford Inn. We're delighted to hear that you enjoyed our check-in process and found our team to be caring and attentive towards your fasting needs. We're also glad to hear that you enjoyed our iftar, and we appreciate your compliments about the variety of items available.It's great to know that you had a pleasant stay with us and we're thrilled that you plan to visit us again. We look forward to welcoming you back to Hotel Afford Inn soon.Thank you for choosing to stay with us!Best regards,Hotel Afford Inn Team.

10/10 Excellent

Mobarak

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Afford Inn is a really pretty hotel with really nice people working there. Mr. Titu, who manages the restaurant, was really helpful. The rooms are really good and the food is amazing. We had a great time staying there because it was really peaceful.
Stayed 1 night in Mar 2023
Response from Guest Relation Officer on 4 Apr 2023
Dear Mobarak,Thank you for choosing Hotel Afford Inn for your recent stay, and for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay and found our hotel to be pretty and peaceful.We're glad to hear that our team members, especially Mr. Titu, were able to provide you with the necessary assistance during your stay. We're pleased to hear that you enjoyed our rooms and the food served in our restaurant. It's always our aim to offer our guests a comfortable and memorable stay, and we're glad to hear that we met your expectations.Thank you for your kind words and recommendation. We look forward to welcoming you back to Hotel Afford Inn soon.Best regards,Hotel Afford Inn Team.

8/10 Good

Len

Liked: Cleanliness, staff & service, room comfort
Affordable and comfortable enough !
Certainly ‘Affordable’ and comfortable room - large double bed - room and bathroom clean. Dining room fine and good menu options. Two issues arose: Please note: 1. Mosquitoes on ground floor reception and dining area were a nuisance and staff should spray area at intervals. 2. Hotel profile says gym/fitness centre available - NO sign of it in hotel! 3. Profile also says there is a roof terrace available - there is NOT. 4. I booked the option which said FREE airport transfer - however it was NOT free and additional charge of Tk500/- was required and conveniently took only 15 mins to Airport - according to Hotel they have never offered ‘Free’ transfer so be warned not to select the option that suggests it. HOTELS.COM need to clarify this and delete references to fitness centre and roof terrace urgently.
Stayed 1 night in Mar 2023
Response from Guest Relation Officer on 28 Mar 2023
Dear Len Miller,Thank you for choosing Hotel Afford Inn and for taking the time to share your experience with us. We're glad to hear that you found our rooms to be comfortable and affordable and enjoyed the dining options available.We apologize for the inconvenience caused by the mosquitoes in the reception and dining areas. We take our guests' comfort seriously, and we have taken note of your feedback to address this issue promptly.Regarding the gym/fitness center and roof terrace, we apologize for the confusion caused by the information available on our website. We are working on updating our website to reflect the accurate information about the hotel's facilities.Regarding the free airport transfer, we apologize for any misunderstanding that may have occurred. The free transfer option may not have been available during the time of your booking, and we apologize for any inconvenience caused. We appreciate your feedback, and we will work towards ensuring that our guests have a clear understanding of the services available to them.Thank you for choosing Hotel Afford Inn, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.Best regards, Hotel Afford Inn Team

2/10 Terrible

Azajul

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Worse experience ever
It was an absolutely shocker. They failed the provide us with rooms and transferred us to another hotel. That hotel was worse. Door locks didnt work, bedsheets was dirty and onky gave us u rooms out of 8. They charged me for transfers even though they put me to a hotel that was further away from he airport
Stayed 1 night in Feb 2023
Response from Guest Relation Officer on 25 Feb 2023
Dear Azajul,We are sorry to hear about the experience you had during your recent stay with us. We understand that you were transferred to our other branch (same owner & same management) due to a failure to provide you with a room. We apologize for any inconvenience caused and for the poor experience you had at the alternative hotel. It is certainly not the level of service we strive to provide to our guests.We regret to hear that the door locks did not work and that the bedsheets were dirty. This is unacceptable and we will be investigating this matter to ensure that it does not happen again. We also apologize for any additional charges you incurred as a result of the transfer.We take all guest feedback seriously and we will be taking steps to improve our services to ensure that our guests do not face similar issues in the future. We hope that you will give us the opportunity to make it up to you in the future.Thank you for bringing this matter to our attention. We value your feedback and apologize once again for any inconvenience caused.Best RegardsHotel Afford Inn Team

10/10 Excellent

Faisal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service, the food, and the facilities here were all good. I had problems with the AC but they upgraded my room immediately. Apart from this issue, everything was wonderful, Most importantly, I was impressed by Mr. Munna's professionalism. I would definitely return to this hotel on my next visit.
Response from Guest Relation Officer on 23 Jan 2023
Dear Faisal,Thank you for taking the time to share your feedback regarding your recent stay with us. We are glad to hear that you found our service, food, and facilities to be good, and we apologize for the issue you had with the air conditioning in your room. We are glad that our team was able to upgrade your room immediately to resolve the problem.We are thrilled to hear that you were impressed by Mr. Munna's professionalism and that you would definitely return to our hotel on your next visit.Best regardsHotel Afford Inn Team

10/10 Excellent

Anayet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 1 night here in Hotel Afford Inn Walking distance to the hotel from Airport, and it took about 10 minutes to reach, Everyone at the hotel is fantastic and this is a beautiful hotel. If you are lucky to get the top rooms the views are amazing. I highly recommend it, it nice atmosfear!
Stayed 1 night in Nov 2022
Response from Guest Relation Officer on 23 Jan 2023
Dear Anayet,Thank you for taking the time to share your positive feedback regarding your recent stay at the Afford Inn. We are glad to hear that you found the hotel to be conveniently located within walking distance from the airport and that it took you only about 10 minutes to reach.We are delighted to hear that you found everyone at the hotel to be fantastic and that you found the hotel to be beautiful. We are glad that you had the chance to stay in one of our top rooms with amazing views and we are thrilled that you found the atmosphere of the hotel to be nice.Best regards Hotel Afford Inn Team

4/10 Poor

Alvin, Canada

Disliked: Staff & service, property conditions & facilities
I arrived Afford Inn at 1:30AM, but hotel staff told me expedia can not transfer money to his country, I have to pay again, in fact I already paid to expidia $97CAD for one night in internet. the staff asked me to call expedia, I had to use Canadian cellphone to call USA expedia service, this is international roaming, everybody knows it is very expensive, it took almost ten minutes, that means I paid extra 20 dollars for this booking. After call, expedia agreed to refund, I need pay in hotel reception. the staff gave me discount only pay $80CAD, I said a lot thanks for his nice welcome, but when i checked my visa transection today, I found this hotel charged me $108CAD, this means he charged me $80USD, it was more charge than expedia $97CAD, I have visa transection and hotel invoice to prove it, I don't know who is a liar, hotel or this employee? One way or another, I will never book this hotel again and if you want to reserve this hotel should be more carefully.
Stayed 1 night in Oct 2018
Response from Guest Relation Officer on 11 Mar 2023
Dear Alvin,I apologize for any inconvenience you experienced during your stay at our hotel. Regarding the payment issue, we followed the standard procedure by requesting you to contact Expedia directly to resolve it. We are glad to hear that Expedia agreed to refund your payment, and we provided you with a discount on the room rate as a gesture of goodwill. We take the accuracy of our billing seriously and would like to investigate the discrepancy in the amount charged. We appreciate your feedback and hope you will consider giving us another chance to provide you with the high-quality service that we strive for.Kindest regardsHotel Afford Inn Team

8/10 Good

MIKI

Stayed 1 night in Aug 2023
Response from Hotel Afford Inn Team on 13 Aug 2023
Dear Nomura Miki,Thank you for your recent stay at Hotel Afford Inn and for taking the time to share your feedback. We're thrilled to hear that you enjoyed your experience with us and awarded us an 8/10 rating. Your satisfaction is our top priority, and we're glad to have met your expectations. We look forward to welcoming you back on your next visit and ensuring another wonderful stay. If you have any further comments or suggestions, please feel free to reach out to us. Your feedback helps us enhance our services for all our valued guests.Best Regards,Hotel Afford Inn Team

6/10 Okay

Shinji, Okayama

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
特段良いところはない。
Stayed 1 night in Apr 2023
Response from Guest Relation Officer on 30 Apr 2023
Dear Shinji,We're sorry to hear that you were not satisfied with your stay at Hotel Afford Inn. We would appreciate it if you could provide more specific details about your experience so that we can investigate the matter and make improvements where necessary. We would also like to extend an invitation to you to contact us directly so that we can discuss your concerns further and work to resolve any issues.We value all of our guests and are committed to ensuring that every stay at Hotel Afford Inn is a positive one. We hope that you will consider staying with us again in the future so that we can provide you with the exceptional service and experience that we are known for.Kindest regardsHotel Afford Inn Team

2/10 Terrible

valentin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wi-Fi doesn't work properly, Very noisy room, impossible to sleep during the night and awful breakfast.
Response from Guest Relation Officer on 11 Mar 2023
Dear Valentin,I am sorry to hear that you experienced issues with the Wi-Fi, noise level in your room, and breakfast during your stay. We take these concerns seriously and will address them with our team to improve the experience for our guests. We would appreciate additional details regarding your room number and the specific issues with the breakfast so that we can address them more effectively. We hope you will give us another opportunity to provide you with a better experience in the future.Best regardsHotel Afford Inn