Ratings based on 478 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
95% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Everyone
by A verified travellerfrom Singapore

Bed linen filty.

Posted 09-Mar-2015
Pros: Restaurant staff
Cons: Cleaniless of the room to be ensured.
Location: Nothing much
I was pleased by the room size with the 2 beds as requested. My son was joining me from London to have some academic relief. But it seemed not quite clean though it looked neat. I headed out on arrival for a session at Univ of Plymouth. When I returned that evening, I pulled the bed cover to rest suspecting the bed cover was not fresh. I was upset to see it unmade and find streaks of long hair on the sheet. I moved over to the next bed and this time shocked that the sheet was visibly stained. I informed housekeeping about it and also informed front desk as I left for the evening. WHen I returned there was no change. I was apprehensive of using the towels suspecting they too were not fresh. I slept over my winter coat and my spare clothes. The next morning as I went out I once again reminded front desk. When I came back that evening .. there was no change. I attempted to move to another hotel but was told that there was none available till next pm. Unfortunately I had to stay till I left Plymouth. SHeets were change only the evening of my departure. I am glad my son who has asthma did not come.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom japan

港町

Posted 14-Feb-2015
Pros: ホテルのスタッフの対応が親切丁寧。
Cons: シャワーが少しぬるかった
Location: パブが最高
眺めはいい。 海が近くて、朝はカモメのさえずりで目が覚めます。 夜 遅く帰ってきても、親切に対応してもらいました
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice central hotel.

Posted 03-Jan-2015
I have stayed here a few times and enjoy it every time. The staff are lovely, breakfast was average but very clean.
5 out of 5
Recommended
for Couples
by Adrianfrom Oxfordshire

great get away

Posted 30-Dec-2014 on Hotels.com
We had a fantastic stay everything was just perfect we recommend it to anyone
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Hampshire

Good Hotel

Posted 27-Dec-2014
Pros: Clean and modern. Breakfast was very good
Cons: Noisy extraction fan in bathroom
Location: Plymouth centre
Stayed for one night when picking son up from Uni. Hotel was very good and the staff were extremely helpful. Definitely will return when visiting Plymouth again.
5 out of 5
Recommended
for Couples
by ianfrom tiverton

weekend stay

Posted 24-Dec-2014 on Hotels.com
staff were very helpful and so was the manager when we could not get into our room they changed our room without any fuss and the food was great
3 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Generally OK city centre hotel

Posted 20-Dec-2014
Pros: location
Cons: Training for new staff and monitoring performance until they are experienced. The checking of room standards by chamber maids
Very poor check in from new member of staff who spook inappropriately to me making silly jokes. Got the room request wrong and it took far too long. She had no awareness as to how I was feeling. Room cold and heater would not work at all.
4 out of 5
Recommended
for Couples
by Helenfrom Glasgow

Great for a weekend away.

Posted 19-Dec-2014 on Hotels.com
Lovely weekend room was fairly basic but very clean and comfortable.
4 out of 5
Recommended
for Families
by jOHNfrom LYMINGTON HAMPSHIRE

one night at Jury's Inn

Posted 16-Dec-2014 on Hotels.com
very enjoyable stay only one problem and that was the bedding not being 100% clean
3 out of 5
Recommended
for Business Travellers
by Kevinfrom Doncaster

Arerage and overpriced

Posted 16-Dec-2014 on Hotels.com
OK but thats about it! - overpriced food and drinks, car parking a joke.