Super Deluxe | Garden
Check availability

Reviews of Eastend Munnar

3 out of 5
Eastend Munnar
Temple Road, Devikolam, Kerala

Reviews

8.0

Very good

Rating 10 - Excellent. 9 out of 22 reviews" "
Rating 8 - Good. 7 out of 22 reviews" "
Rating 6 - Okay. 3 out of 22 reviews" "
Rating 4 - Poor. 2 out of 22 reviews" "
Rating 2 - Terrible. 1 out of 22 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ronald, Minto

Liked: Cleanliness, staff & service, property conditions & facilities
The food was good.
Stayed 3 nights in May 2023

8/10 Good

Verified traveller

Stayed 1 night in Mar 2021
Response from Team Eastend on 3 Jul 2021
Dear Guest, Greetings from Eastend Munnar!! Thank you for staying with us and taking your time to rate us. Hope to host you again. Regards Team Eastend

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Looked a little like a hospital on arrival, however the rooms were really good with a balcony. The shower was amazing. Restaurant was a canteen really, but food was alright. Enjoyed our stay.
Stayed 2 nights in Jan 2020
Response from Eastend Hotels & Resorts on 6 Feb 2020
Dear Guest, Such a pleasure to read good reviews. Makes us feel so happy to hear that our guests have gone back happy enough to take the time out to write great reviews. We hope to have you with us again in the near future. Regards, Team Eastend Munnar

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a pleasant stay, breakfast was good. Like the variety of food.
Stayed 2 nights in Oct 2019
Response from Team Eastend on 19 Oct 2019
Dear Guest, Greetings from Eastend Munnar!! Thank you for staying with us and taking your time to write us a review. We are glad that you enjoyed the stay here. We look forward to your next stay with us. Once again thank you for staying with us and your kind words of appreciation. Warm Regards Team Eastend

8/10 Good

Bashir, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities
Happy Stay
I enjoyed the stay, hope to visit again...

8/10 Good

Anup, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Munnar Eastend stay
Nice stay on there new hotel

6/10 Okay

Jag, Kochi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good service - bad facility
Rooms are not well maintained, chairs and bed were not clean, molds on wall and ceiling. Bathroom tap was leaking and flush were not working properly. Service at the restaurant was good, but the table mats were dirty. Overall the hotel was not worth the money but the location and accessibility is a plus.

2/10 Terrible

SANTOSH KUMAR S, MYSORE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real loss of time & money
The stay was very normal and could not experience the hype as given by the other customer. The most worst part is the quality of food served and the un-hygienic dining environment. The food was not at all good. The table cloths where the food spread made in the buffet is totally shabby. The dining table also looks shabby.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in the heart of Munnar
We were pleasantly surprised to see spacious, well appointed gardens within a spacious compound of the hotel in the heart of Munnar. Breakfast buffet was very good.
Response from Maria Joseph on 14 Nov 2014
Dear Guest Thanks for your excellent review. WE are happy to know that you had an excellent stay at Eastend .Hope to see you again. Warm Greetings Team Eastend

8/10 Good

stuart, Salford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location for exploring Munnar town
Had a good overnight stay here. Got here for Onam - a festival in Kerala... had a pleasant stay and a delicious Onam feast for Lunch with 26 different curries. Perfect town centre location - with adequate views of nature. this place has a beautiful garden...
Response from Maria Joseph on 13 Nov 2014
Dear Stuart Thank you so much for your wonderful review.We are happy to have a guest like you. Its our pleasure knowing that you had a nice stay at Eastend . Hope will meet you again . Warm Greetings Team Eastend

10/10 Excellent

Jagan, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good accommodation.
hotel accommodation has been very good. good bedroom & bathroom facility. quite clean. people who like to use more furniture this is good option. location is in the heart of Munnar, close to market. however within the hotel, the restaurant food doesnt seem to be of great. just for the hotel, i just loved it.
Response from Maria Joseph on 13 Nov 2014
Dear Mr.Jagan Tank you so much for your valuable review. we have noted all your comments and assuring you the best service. Warm regards Team Eastend

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Eastend Munnar
Good location. Nice garden and view from the room. Restaurant service bit slow, food is ok. Recreation area at the 3rd floor is not maintained at all. During the day lot of noise filters into the room.

10/10 Excellent

Susmita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Ellen, Belgium

Disliked: Property conditions & facilities, room comfort
Rooms OK, but dirty restaurant and dining area
The room was OK at first site. But after staying , you notice that a lot of things could be better : there was no hot water in the shower , the windows and curtains were not so clean , there was no fridge available in the room. But most disturbing for me was that the dining area was not clean at all. This should be much better. I would advise the management to remove all clothes from the tables , and remove curtains . This makes it a lot easier to keep the tables clean . Also the staff in the restaurant should be more aware of dirt on tables and floors in the dining area.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Munnar hotel
The location was excellent as we were an old couple and the hotel is right in the centre of city,not much climbing. has good gardens.Only thing was the smell in the entire hotel which was probably because they light up some lamp which has oil in it and it seems that was the smell which could be bothersome as it was to us. overall a very good bargain.

6/10 Okay

J G Kurzhals, Mumbai

Liked: Cleanliness, staff & service
a very moderate hotel, but few other options
Plain hotel in central Munnar, but very few other options. No luxuries, no extras worth mentioning. No fridge, no minibar, no safe. Restaurant with very moderate cuisine, no alcohol being served.

10/10 Excellent

dr sandeep, jammu j&k

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Edassery Eastend-comfort defined.
Took a chance by relying on early reviews and was extremely happy to find that I chose a best hotel for my family.Thank u hotels.com for a pleasant stay at edassery eastend.

8/10 Good

Harini

Liked: Cleanliness, property conditions & facilities, room comfort
Edassery Eastend in Munnar
The hotel is in the heart of the city. If you plan to do a lot of sight seeing, this is convenient if you need public transport. Shopping places for spices/tea etc are at stone throw distance. But if you have your own transportation or looking for a more relaxed environment, then there are better options. The ambience in the hotel, staff etc was good. Room service could have been better. Food was quite good. Room was maintained well, but can be better. They have a separate dining table area in the room which was quite appealing. Overall I would still recommend this place for family stay.

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Établissement très agréable
Deux nuits en période de Mousson. Cadre, emplacement et service tout à fait satisfaisants.
Stayed 2 nights in Aug 2019
Response from Manager on 21 Aug 2019
Cher invité, Merci de rester avec nous et de prendre votre temps pour nous revoir. Ce fut une expérience agréable de vous accueillir ici. Dans l'espoir de vous revoir. Cordialement Équipe Eastend

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
pas impressionné, pas content
Chambre sur la rue, bruyant, aucune possibilité de wifi dans l'hotel, un seul ordinateur à l'entré, salle de bain avec vitre douche cassée, pas d'eau chaude la nuit

10/10 Excellent

jose, GUADELOUPE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
heureuse surprise
un peu retiré de la vivante ville de munnar cet hotel mérite les félicitations de par la qualité du personnel et l'entretien des locaux le petit jardin coquin est délicieusement entretenu les repas sont corrects et le staff très affable