6/10 Okay
Trent
Travelled with partner
17 Jun 2024
Liked: Cleanliness
We booked Denali Crows nest because there were not many options available during our stay that were a reasonable cost. I spent 763.28 for 2 nights, but amazingly this was the best price we could find in the area. I assure you, this was absolutely not worth the money spent.
First, upon checking in the attendant did not know how to check us in and asked us to come back later when another employee would be around. This was her very first day. While I don't blame her, the management should not leave her alone if she isn't capable of running the place.
Then, the Wi-Fi would not work in our room. We immediately reported it, but the girl in the office didn't know what to do, and told her supervisor. He came up and tried the same things we tried, but was unable to fix it. I appreciate him trying, but it's ridiculous to have these kinds of problems when I spent this much money on a place. The wifi worked (poorly) while in the lobby, but that's it. To top it off, there's no cable TV in the rooms, so without WiFi, there was nothing to watch. Several other guests had the same complaint while we were there.
Lastly, the area is not very accessible. As far as I could tell, most if not all the cabins are only accessible by going up or down a set of stairs. The staff will assist you with a golf cart if you ask, but I wouldn't recommend this if you have any mobility issues.
The restaurant on the property is nice, and the view was pretty good. The bed was comfortable.
Trent
Stayed 2 nights in Jun 2024