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Reviews of The Roseate New Delhi

5 out of 5
The Roseate New Delhi
Samalkha, NH-8, New Delhi, Delhi N.C.R

Reviews

8.2

Very good

Rating 10 - Excellent. 121 out of 210 reviews" "
Rating 8 - Good. 39 out of 210 reviews" "
Rating 6 - Okay. 17 out of 210 reviews" "
Rating 4 - Poor. 16 out of 210 reviews" "
Rating 2 - Terrible. 17 out of 210 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Sanchi

Stayed 2 nights in Mar 2024

4/10 Poor

Rajesh

Disliked: Staff & service, amenities
I think the rooks are very ill designed especially the bathroom. Staffs are a little irresponsible. I personally don’t like that grey color scheme.
Stayed 1 night in Mar 2024

10/10 Excellent

Indu

Stayed 1 night in Feb 2024

10/10 Excellent

ADITYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2024

10/10 Excellent

Kevin

Stayed 2 nights in Jan 2024

10/10 Excellent

sanjay

Stayed 2 nights in Dec 2023

2/10 Terrible

Rajesh

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Rajwinder

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I don't understand why this property is rated as a 5* property. I was extremely disappointed with my stay. The hotel is under renovation and it doesn't state that anywhere while booking it. The entrance to the hotel is on a dirt road. The carpeting in the hallways are dirty and old. There is no cafe or bar available in the lobby of the hotel. Very limited amenities.
Stayed 2 nights in Nov 2023

6/10 Okay

Carolyn

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Amazing rooms and incredibly comfortable beds. However, there was no common space to spend time with our friends. We had to hang out with each other in our rooms or at the 1 restaurant that was open. They did have multiple restaurants and bars, but the hours were super limited. We didn't even make it to the others because they were closed most of the time. Also, pictures had photos of cabanas by the pool, but there were none. Great hotel for a quick stopover in Delhi if you want to be by the airport, but wouldn't recommend staying for longer.
Stayed 1 night in Nov 2023

10/10 Excellent

Shrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Vikas

Travelled with family
Liked: Amenities
Beautiful property. Service is lacking. Everything from being able to arrange a car, to help with bags, to housekeeping banging on door while ringing bell. Wonderful potential however, as the decor, style and grounds are all top notch.
Stayed 3 nights in Nov 2023

2/10 Terrible

Romika

Disliked: Staff & service, property conditions & facilities
People go to a resort or hotel to relax, sit in the nature, We were not allowed to sit on the grass. Do not book here, unable to get taxis, and hotel charges an arm and a leg for a 10minute trip. Room key card did not work due to their error, advised will deliver to the room, had to call 3 times for the keycard. Got delivered the next morning, that too after a call.
Stayed 3 nights in Nov 2023

10/10 Excellent

Melissa Nicole Albertsen

Stayed 1 night in Nov 2023

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional service
Service personnel was exceptional. Minor adjustments are needed. No outlet by bedside to charge phones. Had to ise the only outlet in the bathroom
Stayed 1 night in Oct 2023

10/10 Excellent

Sahil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Venugopal

Stayed 1 night in Sep 2023

2/10 Terrible

Anita

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Probably a stunning hotel when opened however its looking very tired. Stains in the room & leaking showers. Many things in the room didnt work, very thin walls. Ceiling leaking near reception leaving multiple wet areas on steps, made it very slippery & dangerous. The staff were friendly & very helpful however the building lets it down. Definitely did not feel like a 5 star hotel
Stayed 1 night in Sep 2023

10/10 Excellent

Griffeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property with good restaurants and friendly staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Saumya

Stayed 1 night in Jul 2023

10/10 Excellent

Kartik

Stayed 1 night in Jun 2023

2/10 Terrible

Siddhartha

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
The hotel has great architecture and the rooms are beautiful. We stayed overnight for a flight layover. As soon as we go to the reception, we were not greeted warmly. I had to initiate a conversation for our reservation. Throughout the stay, the staff was cold and unfriendly. Not sure if this is the culture of this hotel or ust the staff but traveling for 16 days and staying at multiple hotels we didn't get cold and unfriendly vibes from any place from a Vivanta to a Hilton. We had food at the multi cuisine restaurant, cannot remember the name cause the food was so mediocre. We ordered aalo paratha and had buffet the next day. For what you are paying the food is horrible, I think you can eat better tasting food at a Haldirams. Even though the staff was resistant, we got an early check in and a late checkout. Besides the interesting rooms and architecture of this place, I don't think there's much reason to stay at the Roseate.

2/10 Terrible

Shubhi

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst room given to my parents with no amenities in it, everything is falling apart like the flaps of the socket charger comes out as soon as you try to lift, shower doesn’t work properly. I’m pissed off completely
Stayed 1 night in Jun 2023

8/10 Good

Amit

Stayed 1 night in May 2023

2/10 Terrible

Ritesh

Travelled with partner
Disliked: Cleanliness, staff & service
The property itself is lovely to look at however is infested with mosquitoes. The staff are the most unfriendly hotel staff I've ever experienced, there was a guy in the reception area who wears glasses and is quiet young, how he has a job in a customer facing environment is beyond me. A terrible experience, would not recommend anyone to stay here, for the first time in my life I'd discourage people. On my trip to India I've stayed in the Taj Mahal palace, the oberoi, st Regis Goa and Mumbai and this was by far the worst experience I've had in India or anywhere in the world in fact.
Stayed 3 nights in Apr 2023

10/10 Excellent

ANDRE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is simply amazing on all fronts but by far the best part is the pool. The place is designed in such a zen green museum like way. The service is top notch the staff is trained to greet you with closed palms and a bow, the was the only place we trusted it was cooked with proper care. They fumigate the grounds each morning to kill the mosquitoes we came from America and this truly meets the 5 star quality feel all the other guests were foreigners too so we felt right at home, you can hear the planes landing or the cars honking at 5am but you’re surrounded by so much beauty and greenery that you forget you’re even in India. The room had a great soaking tub as well as automatic closing window shades the internet was fast the in room dining was expensive but definitely worth the money just everything about this place was simply amazing. 10/10 would Recommend
Stayed 3 nights in Mar 2023

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Not a 5 star experience
Honestly, the only reason this place is a 5 star hotel is because of the architecture. Everything else - especially the service is a 3-4 star. I would truthfully save your money and stay elsewhere.
Stayed 1 night in Jan 2023

10/10 Excellent

Holly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in delhi and possibly the world
This was the best hotel I have ever stayed in. Absolutely beautiful. Rooms are roomy and so tastefully decorated. Bathtub is amazing, shower strong pressure. Clean. Massive windows with beautiful views. All the staff incredibly kind and helpful. Outside grounds total joy to be in. Restaurants have excellent food. Breakfast delicious and lots of choices. I will always stay here when I’m delhi. Was a total pleasure. Thank you also for room upgrade. Made my little holiday perfect. Excellent hotel ..more than five stars as all the details are thought about. Thank you
Stayed 1 night in Jan 2023

2/10 Terrible

Subodhkumar

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad stay and Food
The food was pathetic. They serve frozen meat and it taste horrible. When you take shower all the water comes out in the room. The bed are of very bad quality. Breakfast selection in is awful.
Stayed 2 nights in Dec 2022
Response from Team Reservations on 25 Dec 2022
Dear Guest,Many thanks for your above feedback, we will definitely work upon it, we look forward to host you again.

10/10 Excellent

Dhruv

2/10 Terrible

Brad

Liked: Cleanliness
Disliked: Staff & service
Made us switch from here to their sister hotel, did so without our consent, offered us upgrades free of charge but then charged us higher rates than we even originally paid, refused to fix the errors, and we’re extremely rude all along the way
Stayed 2 nights in Nov 2022
Response from Team Reservations on 25 Dec 2022
Dear Guest,Many thanks for your above feedback, we will definitely work upon it, we look forward to host you again.

10/10 Excellent

Manvi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stayb
Stayed 1 night in Nov 2022
Response from Team Reservations on 25 Dec 2022
Dear Guest,Many thanks for your above feedback, we will definitely work upon it, we look forward to host you again.

10/10 Excellent

Manish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property
Beautiful property and one doesn't feel like in the city. Enjoyed my stay and hospitality
Stayed 1 night in Sep 2022

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the design of the hotel. Great staff, so friendly and helpful. Nice pool and spa. Fitness room was lacking but still functional. Good food albeit a bit pricey. Nice aesthetic and landscaping. I think recovering from lockdown still but would love to stay here again. Spa was very professional! Enjoyed the environment and everything was very proper.
Stayed 1 night in Sep 2022

10/10 Excellent

Mansi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful and amazing..the staff took care of everything very smoothly ..i just loved my stay there.
Stayed 1 night in Sep 2022

6/10 Okay

GARY

Business traveller
Liked: Cleanliness, staff & service
I had forgotten that I had stayed at this hotel in 2019. It's located about 40 minutes from Connaught Place (by taxi). The hotel is an architectural wonder. What's nice is that the hotel is set in large grounds with lots of water features (think shallow canals and pools) everywhere. Bedroom was spacious and comfortable but a little worn (like many hotels today). Bathroom towels worn, TV worked poorly the entire time I was there (not properly checked by the hotel prior to check in), Wi-FI sign ups etc are overly arduous...sign up should be easy and for the duration of stay. I tried both restaurants the Chi~Ni where I was virtually the only person in the place - food was OK I didnt think it good value for the cost. The coffee shop better, but still expensive for what it is. The buffet breakfast which switched between both restaurants was great. I didn't like: The noise in the bedroom corridors at night - hard floors that echo sound into bedroom, many of the water features were either dirty or empty, I would expect more from a hotel like this. The gym is limited in equipment (e.g. only one treadmill), no TV in the space. Overall hotel tries, I just think it needs better investment by owners to deliver on the experience the staff try to deliver. I would hesitate to go back. If you want a really quiet stay, this might be the perfect option.
Stayed 2 nights in Aug 2022

8/10 Good

Neha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Iacovos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice modern clean hotel Staff very friendly and helpful :) The rooms they are big with a nice view I did enjoy my bath I’m not gonna lie 🙂
Stayed 1 night in Jun 2022

4/10 Poor

Ak

Stayed 3 nights in May 2022

8/10 Good

Poonam

Stayed 1 night in May 2022

10/10 Excellent

Vaibhav, Delhi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice and different property. The grandeur feels nice. However the reception was very lazy to respond
Stayed 1 night in May 2022

6/10 Okay

mohit

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2022

8/10 Good

Rakesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

2/10 Terrible

harshita

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The hotel was short on staff so it was short on providing 5star services
Stayed 1 night in Jan 2022

10/10 Excellent

Shubhi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, must recommended for leisure stay
Stayed 1 night in Dec 2021
Response from Team Reservations on 20 Jan 2022
Many thanks for sharing your valuable feedback.

10/10 Excellent

Sumit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Room comfort
Stayed 1 night in Sep 2021
Response from Team Reservations on 5 Oct 2021
Thank you for sharing you feedback, we will forward the same to our team.

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Found an amazing deal at Expedia. I selected Garden view room with full board (Lunch , dinner & breakfast) option and it was worthy. Perfect for a weekend getaway or a quick vacation. it’s architectural layout looks royal and pretty..food is excellent.. the landscape, water bodies and greenery are awesome..no separate pool and play area for kids. bed was so much comfortable, just disappointed with the room as I couldn't find charging point for apple McBook pro laptop but somehow manage to use a point near to bed.
Stayed 1 night in Mar 2021
Response from Kush Kapoor on 8 Apr 2021
Dear Guest, Namaskar! Thank you for choosing your current stay at The Roseate New Delhi and sharing your views on Expedia. I would like to thank you for your kind words of appreciation and look forward to welcoming you back soon. Warm Regards, Kush Kapoor

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful and lovely property. Very clean, lovely rooms. Got an upgrade as well.
Stayed 1 night in Feb 2021
Response from Namit Agnihotri on 16 Mar 2021
Dear Guest, Namaskar! Thank you for choosing your current stay at The Roseate New Delhi and sharing your views on Expedia. I would like to thank you for your kind words of appreciation and look forward to welcoming you back soon. warm regards Namit Agnihotri

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The Roseate charges are equivalent to that of luxury brands such as the Taj and The Oberoi however the service leaves a lot to be desired for. It took us multiple calls to the house keeping for small things as an extra quilt, bed sheet, setting up bubble bath or even tea/coffee sachets. We had to wait for 30 mins to get the towels in the morning. We went for half board which included breakfast and dinner. While the breakfast spread was okaish and tasted fine, the dinner was a set menu and nothing to write home about. The dinner was a simple 3 course meal with limited options. This is not what you expect at a premium property. The property in itself is beautiful and well maintained. The rooms are huge and tastefully done with not so bad views of the garden or the pool. The rooms comes with lounge type seating which can easily sleep a regular sized adult comfortably. The rooms were clean and bed was comfortable.
Stayed 1 night in Feb 2021
Response from Namit Agnihotri on 16 Mar 2021
Dear Guest, Namaskar. Thank you for choosing your current stay at The Roseate New Delhi and sharing your views on Expedia. I regret the inconvenience caused and look forward to your next visit with best services at all times. warm regards Namit Agnihotri

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to see improvements
Good to see the hotel has taken previous recommendations from my past stays and actioned these improvements. Property is in good condition. Staff were all very welcoming and food was good at both restaurants.
Stayed 1 night in Oct 2020
Response from Kush Kapoor on 24 Oct 2020
Dear Guest, Greetings from The Roseate New Delhi! Thank you for visiting us and sharing your review on Expedia. We look forward to your next visit.