All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I am visiting this property since 1992 when only gurukripa was existed. Till then this hotel is like a second home for us. In last couple of years they hace degraded their status wrt to hygiene a lot. Food is good 👍but their service have become pathetic.
bad experience at all not clean no service very poor quality and in bad area, will not recommend to anyone at all 😔😔😔
Verified traveller
Stayed 1 night in Feb 2020
Response from ASHOK on 4 Mar 2020
Dear Sir / Madam,
Thank you for taking the time to complete our online survey.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Sincerely,
Hotel Sovereign