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Reviews of Canon de La Vieja Lodge

2.5 out of 5
Canon de La Vieja Lodge
Rincon de La Vieja, Curubandé, Guanacaste

Reviews

8.2

Very good

Rating 10 - Excellent. 99 out of 221 reviews" "
Rating 8 - Good. 77 out of 221 reviews" "
Rating 6 - Okay. 22 out of 221 reviews" "
Rating 4 - Poor. 13 out of 221 reviews" "
Rating 2 - Terrible. 10 out of 221 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Robert

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Jessica

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Canon de la Vieja was...weird. The reception desk did check us in efficiently and shared some pertinent details about the property. But what staff failed to share was also rather important, e.g. where our room was (they showed us on the map but then we were left on our own to figure out a rather circuitous arrangement of cabins) and how to unlock the surprisingly tricky (and backwards!) lock on the cabin door. It was only our luck that there was a staff member outside the cabin next to us who let us in - didn't say a word, by the way, just opened it and left. We then entered a very simple, underwhelming room inclusive of many, many bugs and paper thin walls. Lastly, as we entered the restaurant for dinner we were ushered in to a different place and then left awkwardly standing next to a pool bar. We were not greeted and were left to our assumptions. Eventually, our server was lovely and the food was, well it was ok. This was our last stop on our trip through Costa Rica and my husband and I were only staying one night to be closer to the airport in Liberia for our next morning flight out. Let's just say that I'm glad we weren't planning on staying any longer. I would've been more accepting of the rustic facilities if there had been a little more hospitality involved.
Stayed 1 night in May 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service
The property was a very typical Costa Rican Lodge. Beautiful location along a very nice river, off the beaten track away from loud city noise. The convenience of offering rafting, tubing, zip lining rappelling, spa service etc all in one place is very nice. It is reasonably priced for activities and the restaurant is very good. A nice buffet breakfast is included. Nice swim up bar and pool are. Service was prompt. As I stated earlier, the lodge was typical and can use a little updating. It had old school louvered windows and half of them had broken handles to open and close them which made it difficult for the A/C to be of optimum performance. Our entrance door dragged a little on the floor about halfway open, but a little lifting and it opened fully. If would be nice to have a mini fridge in the rooms. Hot water worked well! Overall, I really liked the place though. Staff was very friendly and the grounds were very pretty. I will be back with the kids next time to enjoy the activities offered.
Stayed 1 night in Apr 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really lovely full service resort with many adventure options, spas, pool, bar and restaurant. No need to leave! The staff were very friendly and helpful. I look forward to returning. The only thing a bit difficult is getting to and from the LIR airport. Thank you!
Stayed 1 night in Jan 2024

10/10 Excellent

Amy, Altrincham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place great facilities, quiet, staff were really friendly, spa and hot springs were an added bonus!
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nature and bugs are inseparable. Still, the red ants crawling on the walls of the room were a little uncomfortable. The service was great though.
Stayed 1 night in Jan 2024

8/10 Good

Eddie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No hot water to shower for 2 days! Called the front desk on the 1st night they said housekeeping is off duty. Next day we were out all day for our adventures and when we returned still no hot water. 1st night dinner at their restaurant the whole lodge lost power for few hours. We ate dinner in the dark, it was kind of adventurous. Dinner was ok.
Stayed 2 nights in Dec 2023

4/10 Poor

Jeffry

Stayed 1 night in Dec 2023

8/10 Good

Theodore

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

laurence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best steak dish. All in one location. Close to rincon de la vieja and llanos del cortes
Stayed 2 nights in Nov 2023

10/10 Excellent

Theresa

Stayed 1 night in Dec 2023

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely love this place, particularly the views from the trails near the river.

10/10 Excellent

Richard

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Beautiful relaxing views
Stayed 3 nights in Jun 2023

10/10 Excellent

John

Stayed 1 night in Apr 2023
Response from Jennifer on 3 Apr 2023
thanks

8/10 Good

Lorena

Travelled with family
Liked: Cleanliness, staff & service
Not what is promised
Stayed 3 nights in Mar 2023
Response from Jennifer on 7 Mar 2023
Hi Lorena, thanks for yours comments we appreciate it because all of this commnets help us to grouw up and to be better every day.

10/10 Excellent

David

Stayed 1 night in Mar 2023
Response from Jennifer on 3 Apr 2023
thanks

10/10 Excellent

Ananth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023
Response from Jennifer on 20 Mar 2023
THANKS

10/10 Excellent

Craig

Stayed 1 night in Jan 2023
Response from Jennifer A on 7 Mar 2023
thanks Mr Craig

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
At first I thought it had a bit of a weird vibe, because it clearly caters to big groups, but this was actually a bonus because the groups don’t stick around during the day, which means we had the pool area all to ourselves. The pool area was really nice. The restaurant had a pretty basic menu, and the food was ok, not great, but well priced. Rooms were also basic, but clean and met all our needs. We stayed three nights and did the La Leona Waterfall tour in Curubande and walked at the Rincon de la Vieja National Park. With a car, the lodge was well located for this. Also very close to Liberia and the airport, but still felt rural, out of the way, quiet. The grounds were also nice, treed. Zip lining at the lodge looked fun.
Stayed 3 nights in Jan 2023
Response from Jennifer on 21 Feb 2023
thanks for your comments we appreciate it

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Jennifer A on 24 Feb 2023
thanks

10/10 Excellent

tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The activities were very good. Cabins were very nice, staff were very nice.
Stayed 7 nights in Dec 2022
Response from Jennifer A on 11 Jan 2023
thanks for your comments Mr. Tom We appreciate it.Kind Regards

8/10 Good

Kristin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Overall really good experience nice pool, good breakfast friendly staff we checked in almost when they closed the reception- didn’t have towels in room and no one seemed to be able to get us any with reception closed
Response from Jennifer A on 11 Jan 2023
thanks Miss Kristin We appreciate your comments.Best Regards

8/10 Good

Courtney

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
This has an eco lodge feel to it, so don’t expect anything fancy. However, we enjoyed our stay and had fun doing the activities. The grounds are very pretty and there is a lot of nature all around. The staff was just okay. Not as outgoing or friendly as we have found other places and the communication wasn’t great. For example, we never did figure out how to use the mud baths because no one was available to help us. But, overall, it was a fun place to stay with my kids and I’m glad we went.
Response from Jennifer A on 5 Jan 2023
Hi Courtney, we apologize with about the communication we try to changed that point. also we apreciate your comments all of this things help us to grow up.We hope see you soon too.kind regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Jennifer A on 5 Jan 2023
gracias. thanks

10/10 Excellent

vera, encino

Travelled with family
Liked: Cleanliness, staff & service
Great accommodation, 1/2 h from Liberia Airport by taxi. We had 2 rooms in one separate cottage in the middle of dry forest. We didn’t see for years such a beautiful Sky at night with so many starts. Clean air. Good breakfast. Great package for activities. Very accommodating front desk with each and every request. Overall- very good Expirience.
Response from Jennifer A on 5 Jan 2023
Hi Vera, We are so exciting that your spend time with us was a nice, we hope see you soon here in our lodge .kind regards.

10/10 Excellent

tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
on site adventure trips, hot pools
Stayed 7 nights in Dec 2022
Response from Jennifer on 15 Dec 2022
hello,we aprreciate your comments, thanks.Kind regards.

4/10 Poor

Anne-Marie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Service and food at restaurant was great. Accommodations and grounds not worth the $97. Just better than an hostel
Stayed 1 night in Dec 2022
Response from Jennifer on 12 Dec 2022
hello Miss Anne,thanks for your comments we appreciate and we awnt to apologize for not be tha lodge that you like it.comments like you will be efforce and be better every day. thanks a lot

8/10 Good

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay but hardly any guests, just bus tours for day use. They only turned on waterfalls in pool when tour buses came to zip line. Never for us who actually paid to stay there and wanted to swim. Food was excellent and well prepared. Lots to see and do.
Response from Jennifer A on 7 Nov 2022
morning Miss MarieThanks for your comments, also We wanna to apologize for your incovenience, the waterfall pools start at 8am for that reason you don't see it, but we appreciate it because all our guest comments are extramadely important, it's help us to be better.so, we hope see you soon.kind regards

8/10 Good

Glori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2022

8/10 Good

Steve

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific food, pools, cleanliness.
Stayed 3 nights in Aug 2022
Response from Jennifer A on 30 Aug 2022
Good Morning Steve,Thanks for your comments.kind regards

10/10 Excellent

Elizabeth, Baker City

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such a fun way to end our stay in Costa Rica! With two different flight departure times for our group of four adults and four kids, this beautiful property was the perfect spot close (30 minutes) to the airport. The Costa Rican lodge-type cabins, thermal soaking pools, swimming hole, pool, and breakfast buffet made it an extra treat for the kids rather than a boring hotel overnight. Kudos to the staff for a lovely, simple, friendly, “jungle adventure”.
Stayed 1 night in Aug 2022
Response from Jennifer A on 20 Aug 2022
Hi Miss Elizabeththanks fr your comments we really appreciate it, also we hope see you soon.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and green resort located close to Rincon de la Vieja National Park. The pool, pool bar, and restaurant are great. Situated on the Colorado River, the property is made up of air conditioned wood cabins. The natural pools and diving area on the river are beautiful. We loved the place and would stay here again.
Stayed 1 night in Aug 2022
Response from Jennifer A on 17 Aug 2022
good morning Karen, thanks for your comments we apreciate it. also we hope see you soon. hope too you are continue to enojoy here in Costa Rica.

8/10 Good

Mayra

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Aug 2022
Response from Jennifer A on 17 Aug 2022
hi Mayra, thanks for your comments we appreciate it. best regards

4/10 Poor

Matthew

Stayed 1 night in Aug 2022

10/10 Excellent

Morena, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service Very peaceful if you’re looking to relax. Breakfast included! Lots of activities within the property.
Stayed 1 night in Jul 2022
Response from Jennifer A on 17 Aug 2022
Hi Morena, thanks for your comments we hope see you soon. best regards

4/10 Poor

Cherie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hot springs are not the hottest, maybe 100F. The breakfast was just basic. The food was just basic. The bed was hard, and with springs. The water pressure was not hard. The receptionist was not friendly. You cannot get into the room until checkin. The double charged me for my room, still waiting on a credit. Owner needs to be more involved. Coffee was disgusting, and the milk taste like powder milk. Smoothies didn't have real fruit.
Stayed 3 nights in Jul 2022
Response from Jennifer A on 17 Aug 2022
Hi Miss Cherie, I so sorry for all your inconvenience during your stay here. we will trying to be better and resolve all of this inconvenience. also I wanna tell you thanks for your comments I really appreciate it. kind regards

6/10 Okay

Nadia

Travelled with partner
Disliked: Amenities, property conditions & facilities
This property felt a bit more like a hostel than we expected. It was very isolated, more so than we expected. It was drivable to the adventures we had planned for the day.
Stayed 1 night in Jul 2022
Response from Jennifer A on 23 Jul 2022
Hi Miss, we apologize with your experience with us. but we respect your opinion and we wanna tell thanks for your comments, all of this inconvenience help us to be better everyday and we can see for what razon we don't felt your expectations. our clients are the most important

10/10 Excellent

Joan

Stayed 3 nights in Jul 2022
Response from Jennifer A on 23 Jul 2022
thanks

4/10 Poor

Maranda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The scenery was amazing it was great to go into the Hot Springs and see all of the trees and the greenery around it. The only part that I did not like was that we had poop in our beds and in our sheets. We also had to fight termites and ants through the night
Stayed 4 nights in Jul 2022
Response from Jennifer A on 23 Jul 2022
hi MIranda, we want apologize with you for all your inconvenience here. also we wanna tell you thanks for your comments for us is very important, because help to improve and to be better everyday. kind regards

6/10 Okay

Aaron y Naddia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was in a great location, rooms comfortable, and food and staff at restaurant was excellent. The bad part is the front desk staff are very shady. They accept cash or credit card. We even called and asked to be sure, But on arrival the guy wanted us to pay cash. We said we’ll pay with the card since it’s accepted, but he protested profusely, and said he would knock off $20 if we paid cash but he refused to give a receipt until we checked out. So we did, 2 days later when we were ready to check out, the lady at the front desk accused us of not paying and was very RUDE!!!! Later we went back to finish the check out. The guy was there again and said the women was crazy and he said we are ok. But still refusing to give a receipt. Finally he agreed, but the rest said we still owed the money. He wrote on it , canceled. I said thats not enough and finally got a correct receipt with $0 balance. Extremely frustrating and crooked.
Stayed 2 nights in May 2022
Response from Jennifer A on 15 Jun 2022
hi, thanks for your comments we appreciate it. we hope see you soon. best regards,

8/10 Good

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for a place close to the Liberia airport that still felt like Costa Rica for our last night because we had an early flight the next morning. This hotel was a lovely option. It was pretty rustic after our time in an all inclusive at the beach but it was clean and tidy and it felt like a little cabin in the jungle! The pool, poolbar, river and hot springs were great. It was the rainy season and we were only 2 tables at dinner, so we had the place to ourselves! The property is pretty big and we did not see 1/2 of it but the check in was pretty early and we got time to see the parts we wanted. Spa was closed. Covid has cancelled their mud baths and massages for a while longer. Dinner was good. Service was great. It is about 25 mins from airport, out in one of the national parks near Liberia. It was very quiet and out of the way. Felt more 'Costa Rica' than a Hyatt across the road from the Airport, but it depends on what you are looking for, right?
Stayed 1 night in May 2022

8/10 Good

Boaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are a lot of amazing opportunities to enjoy nature within the hotel. They are an amazing work to be sustainable, and eco-friendly. The spa and river are amazing. Loved the place
Stayed 1 night in Apr 2022
Response from Jennifer A on 17 May 2022
Hi Boaz, thanks for your comments we appreciate it a lot. we hope see you soon here. we will be waiting for you. kind regards

4/10 Poor

Gadmal Uriel

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place look old and like Poor mantainance to the áreas, and cleaning is not good of the rooms
Stayed 1 night in Apr 2022

10/10 Excellent

Kristof

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at a beautiful place in nature.
Just a beautiful place surrounded by nature just outside of Liberia. We stayed there for an early morning flight as the airport is only 23 minutes away. The pool and the hot water pools are amazing. The grounds are really well kept and the staff is super friendly. The also have ziplining, mud bath and other activities on the property. Rooms are clean and comfortable. Love the fact that they are eco-friendly.
Stayed 1 night in Apr 2022
Response from Jennifer A on 22 Apr 2022
Hi, we appreciate your comments. thanks

10/10 Excellent

joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful eco lodge and hot springs. Close to the airport
Stayed 1 night in Apr 2022
Response from Jennifer A on 22 Apr 2022
thanks Joe we hope see you soon.

8/10 Good

Paulina

Travelled with family and small children
A place to keep kids entertained while we awaited an afternoon flight the next day. Food sounded great on the menu but in reality left a lot to be desired. I asked staff if the Caesar salad dressing was made in-house, was told yes, and when it arrived it was almost inedible with an off putting flavour and croutons made from packaged white bread. Pesto was not fresh (brown) and our pasta had a half cup of oil pooled on the bottom. Lots of room for improvement in the kitchen.
Stayed 1 night in Apr 2022
Response from Jennifer A on 22 Apr 2022
I so sorry for all your incovenients. thanks for your commnets.

10/10 Excellent

Nathanael

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This was my third time staying here. I love to stay here the day I fly into LIR (or the day before I fly out). It is quiet (even with a tour bus filled with guests!! Filling up the place) and clean and gives me a necessary tranquility in these traveling days that allows me to transition from the hustle and bustle of traveling to the pace of a PuraVida life and back again in a gentle way. (The first time I stayed here, the brochure in the room was helpful to me in understanding the history and how to show respect for this country and it’s people). The Colorado River calls to me and is so well preserved and displayed here. You don’t want to miss it! There are many options for activities, good food and enjoying the natural beauty of Costa Rica as well so you can get a last minute kayak, spa or zip line in before heading to the airport which is only 20 minutes away. Love, love love 💗 this place and the people who keep it working. I was sad to see the one Restaurant by the river was closed this time. The Guanacaste tables and chairs are majestic and the views are amazing. This space would make a great place for a special reception or family reunión event.
Stayed 1 night in Mar 2022
Response from Jennifer A on 22 Mar 2022
thanks Nathanael for your comments we appreciate it so much. so, we hope see you soon. kind reagrds

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for a short stay
We stayed here to position ourselves for the hike to La Leona Waterfall. Close driving distance to Liberia. The property is very pretty. A lovely traditional breakfast is included. We ate our two dinners at the onsite restaurant. The food was good, but a little pricy. The pool looked great, though we didn't have time to make use of it.
Stayed 2 nights in Feb 2022
Response from Jennifer A on 14 Mar 2022
Hi Miss Cherie, Thanks for your comments we really appreciate. we hope see you soon and you could spend more time with us. kind regards,

4/10 Poor

Amanda

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
I have bumps over my arms, hand and legs after sleeping one night on property. I felt itchy all night all over my body and head. Not sure if it was bed bugs or fleas. I checked the mattress and didnt see a ring. There were ants all over the bathroom and room. The room has bare amenities but the shower pressure was great and the staff was wicked nice. But will nit be staying there again and could only bare 1 night.
Stayed 1 night in Feb 2022
Response from Jennifer A on 7 Mar 2022
Hi Amanda, thanks for your comments we appreciate it and i wanna apologize with you for this inconvenience. kind regards,

2/10 Terrible

Robyn

Disliked: Staff & service
Very hard to communicate with staff. Do not answer phone & refused to refund my trip even though it was due to me not being able to get a hold of them.
Stayed 1 night in Feb 2022
Response from Jennifer A on 19 Feb 2022
Hi Robyn, thanks we appreciate your comments. kind regards