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Reviews of Phillip Island Townhouses

3.5 out of 5
Phillip Island Townhouses
 6/232 Settlement Road, Cowes, VIC

Reviews

8.6

Excellent

Rating 10 - Excellent. 14 out of 30 reviews" "
Rating 8 - Good. 12 out of 30 reviews" "
Rating 6 - Okay. 3 out of 30 reviews" "
Rating 4 - Poor. 1 out of 30 reviews" "
Rating 2 - Terrible. 0 out of 30 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Airi

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We couldn’t find the wifi information but everything else was perfect. We had so much fun. Thank you
Stayed 1 night in Mar 2024
Response from manager on 5 May 2024
thank you

8/10 Good

Ernest

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Overall very nice, but the bottom floor has a funky smell (possibly from the toilets) and a lot of knocking noises at night probably from the piping
Stayed 4 nights in Jan 2024

6/10 Okay

Rahel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Jillian

Travelled with family and small children
Very basic accommodation, didn’t realise so far from sea , no views , balcony very unappealing
Stayed 7 nights in Jan 2024

10/10 Excellent

Domenico

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

KIA HUI

Travelled with family
Liked: Cleanliness, room comfort
Short stay in Phillip Island !
Comfortable location and easy parking access. Only issue is there is no WIFI provided inside the unit and not as advertised on the internet services. Overall, a memorable stay in Phillip Island !
Stayed 3 nights in Dec 2023

8/10 Good

patrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
nice place
Stayed 3 nights in Dec 2023

10/10 Excellent

Santino

Liked: Cleanliness, amenities, property conditions & facilities
Everything was just right except there was no wifi which was Abit of a downer but also encouraged us to stay active out doors
Stayed 4 nights in Nov 2023

10/10 Excellent

Grace

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love how big the place was and how the rooms where set up

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay here for the week we were in Phillip Island. Really clean and spacious townhouse with filled kitchen supplies. Nice and close to shops and tourist attractions. Quiet and easy to get to. Reception staff were lovely and easy to talk to. Option to pre check in made it much easier. Overall great experience and if we are ever to stay in Phillip Island again, we will more than likely book there to stay.
Stayed 7 nights in May 2023
Response from reception on 8 Jun 2023
thank you for your review

8/10 Good

John

Travelled with family
Liked: Cleanliness, amenities
It was a roomy property but the furniture looked second hand. The design of the building was unusual in that windows did not open and so they were dirty as was the louvre window. The downstairs bathroom had no where to place soap etc. It was not a functional space.
Stayed 2 nights in Apr 2023
Response from reception on 8 Jun 2023
thank you for your review

4/10 Poor

Meagan

8/10 Good

Samantha

Liked: Cleanliness, amenities
Walking distance to town and supermarket etc. Bed was nice and comfy, linen was nice etc. Amenities provided were good - soaps, tea, coffee, milk etc., some cooking oil and salt and pepper would be nice. Nice and light and bright. Kitchen is really handy Mostly clean but one of the high windows in the loungeroom was full of cobwebs and bugs which was a bit gross. Had to kill a few bugs around the house, some insect spray under the sink would be good. Some grout and silicone in the shower is a bit mouldy, probably should be replaced. Some of the cooking utensils really need replacing. Only one lamp out of the 3 bedrooms had a working light globe & the lampshades were a bit worse for wear. Couch a little dirty. A table on the balcony and cleaning of the chairs would've been nice. Blinds on the upper windows in the master bedroom are really needed. Can't sleep past 6am and light comes in from neighbours at night. Not the quietest neighbourhood. Information on the access to the garage needs to be provided as no remote was given. The inside door from the garage to the house was really stuck at first I thought it was locked. Finally got in to see the electronic lift of the garage door appears broken, had to manually lift and close garage door which is fine but there was no communication about it. Coathangers in the wardrobes would be useful. No WIFI! Half the tv channels don't work. Overall good but there are a few things that could easily be improved on to make it great.

8/10 Good

Sunny

10/10 Excellent

Magdalene Li Jin

Travelled with group
Liked: Cleanliness, property conditions & facilities
The property had nice views and was clean! There was room for parking as well. It was a little chilly for the lower floor as it didn’t have a heater. Other than that, the facilities in the property was great.
Stayed 1 night in Oct 2022
Response from Reception on 30 Nov 2022
thank you for your review

8/10 Good

Robert

Liked: Cleanliness
Stayed 2 nights in Aug 2022

10/10 Excellent

Chi Yan

Stayed 1 night in Jun 2022
Response from Reception on 15 Aug 2022
thank you

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Decent size Townhouse. Would definitely stay there again & recommend this property to everyone
Stayed 6 nights in Jun 2022
Response from Reception on 15 Aug 2022
thank you we look forward to seeing you on your next stay

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, property conditions & facilities
Large property. Comfy beds, well lit. Beautiful clean bathrooms. Paper thin walls, could hear neighbours all night. Without air con or heating in bottom bedrooms, could be an issue in summer. Very basic amenities, really could do with some more crockery and pots/pans. Wifi would be nice. Over all happy with the stay.
Stayed 2 nights in Apr 2022

8/10 Good

Troy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Mar 2022

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean facilities with a big table available to share a meal. There were no tea towels, which made things a bit difficult, but aside from that a very pleasant stay :)
Stayed 1 night in Apr 2021

8/10 Good

Tara

Travelled with family
Liked: Cleanliness
Great family accomodation
Phillip Island Townhouses were great. Very new and clean and each townhouse had its own undercover car park which was very helpful. Location is a little bit further than the main cafes and shops than I anticipated when booking. Check in was some what confusing, having received an email from a different hotel who manage the townhouses but once I found the reception the staff were great.
Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean and good condition. Need wifi to complete the experience
Stayed 2 nights in Dec 2020

10/10 Excellent

Nihal

Travelled with family
Reasonably priced good location clean and good facilities
Stayed 2 nights in Dec 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Nov 2020

8/10 Good

felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Guest Services on 1 Mar 2020
Thank you for your review. We are glad you enjoyed your stay and look forward to welcoming you back to Phillip Island Townhouses

10/10 Excellent

Fortunata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked this on behalf of my mum and dad who are retired. They loved everything about it.
Stayed 6 nights in Feb 2020
Response from Jo on 21 Feb 2020
Thank you for taking the time to leave feedback. We are pleased your mum and dad enjoyed their stay and hope we can welcome them back in the not too distant future.

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020