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Reviews of Grecotel Eva Palace

5 out of 5
Grecotel Eva Palace
Kommeno Gouvia, Corfu, Corfu Island

Reviews

8.6

Excellent

Rating 10 - Excellent. 109 out of 200 reviews" "
Rating 8 - Good. 57 out of 200 reviews" "
Rating 6 - Okay. 18 out of 200 reviews" "
Rating 4 - Poor. 9 out of 200 reviews" "
Rating 2 - Terrible. 7 out of 200 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Boris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Very good and helpful and frendly staff. Very good and high quality food. Cons: there was a hard technical problem in the bathroom. But it was fixed in one day only. And we got a significant compensation for the inconvinience.
Stayed 7 nights in Apr 2024

4/10 Poor

ESSAM, Parkland

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
We were greeted with a nice upgrade, unfortunately when the hotel staff walked us to our room they noticed a leak (water in the room). Okay issues happen, I get that, the problem is it took them over 5 hours to get us another room so we lost one evening. It was give us some time, over and over again. We will NOT be back ever, if it was not late into the evening we would have just left.
Stayed 2 nights in Apr 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Rebecca

Stayed 7 nights in Oct 2023
Response from Paschalis Trillidis - Hotel Manager on 31 Oct 2023
Dear Guest,Thank you very much for spending the time to rate us. It has been a pleasure to have had you here and we look so much forward to welcoming you again soon.Warm Regards,

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really loved our stay at the Eva Palace. The staff are fantastic. Very good value
Stayed 5 nights in Oct 2023
Response from Paschalis Trillidis - Hotel Manager on 30 Oct 2023
Dear Richard,All the staff members and the hotel's management team would like to warmly thank you for taking the time to write and share your wonderful review of your recent stay at Grecotel Eva Palace.We always strive to keep our guests pleased since our main asset is the sincere, warm hospitality trying to accommodate all guests’ requests and we are glad that - based on your valuable words - to know that we have achieved that. Your nice words, really strengthen our efforts in order to continue providing the highest level of services. Receiving positive comments like this, is a great boost to our overall functioning and morale and we truly appreciate your recognition.We all look forward to welcoming you back soon.Kind Regards,Paschalis TrillidisHotel Manager

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Absolutely amazing stay! My only regret is that I didn’t book my stay for longer! This place highly fulfilled and exceeded my expectations, and I cannot wait to come back!
Stayed 3 nights in Oct 2023
Response from Paschalis Trillidis - Hotel Manager on 30 Oct 2023
Dear Lindsey,All the staff members and the hotel's management team would like to warmly thank you for taking the time to write and share your wonderful review of your recent stay at Grecotel Eva Palace.We always strive to keep our guests pleased since our main asset is the sincere, warm hospitality trying to accommodate all guests’ requests and we are glad that - based on your valuable words - to know that we have achieved that. Your nice words, really strengthen our efforts in order to continue providing the highest level of services. Receiving positive comments like this, is a great boost to our overall functioning and morale and we truly appreciate your recognition.We all look forward to welcoming you back soon.Kind Regards,Paschalis TrillidisHotel Manager

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Paschalis Trillidis - Hotel Manager on 31 Oct 2023
Dear Guest,Thank you very much for spending the time to rate us. It has been a pleasure to have had you here and we look so much forward to welcoming you again soon.Warm Regards,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Beautiful hotel, fantastic staff. Views from the rooms are incredible. Recommend a trip to the Mylos restaurant a short walk from the hotel which has amazing views and food.
Stayed 2 nights in Oct 2023
Response from Paschalis Trillidis - Hotel Manager on 22 Oct 2023
Dear David,All the team members and the hotel's management would like to thank you for taking the time to write and share your wonderful review of your recent stay at Grecotel Eva Palace.We always strive to keep our guests pleased since our main asset is the sincere, warm hospitality. Your nice words, really strengthen our efforts in order to continue providing the highest level of services. Receiving positive comments like this, is a great boost to our overall functioning and morale and we truly appreciate your recognition.We all look forward to welcoming you soon again.Kind Regards,Paschalis TrillidisHotel Manager

6/10 Okay

Allison

Travelled with partner
Liked: Staff & service, amenities
Property is just a little outdated-and not necessarily what I’d consider a luxury resort. We had ants in our room and the pool area was a bit mildew-y. The staff were nice and helpful except for the Hertz rental car lady they had inside the hotel. Maybe would rent car from outside entity next time. Overall we had a good stay we just were underwhelmed.
Stayed 5 nights in Sep 2023
Response from Paschalis Trillidis - Hotel Manager on 27 Sept 2023
Dear Allison,Thank you for your review of our hotel.We do hope to welcome you soon again.Yours Sincerely,Paschalis TrillidisHotel Manager

10/10 Excellent

vladimir

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place for vacation
Stayed 7 nights in Sep 2023
Response from Paschalis Trillidis - Hotel Manager on 27 Sept 2023
Dear Vladimir,Thank you for your beautiful review of our hotel.We do hope to welcome you soon again.Yours Sincerely,Paschalis TrillidisHotel Manager

10/10 Excellent

Takis, San Diego

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has some very nice people. Nasos, Kyriaki & Eleni at guest services, Kostas the manager at the breakfast buffet are a few to mention. The property is really nice and on a very good area. Grecotel has done an excellent job in building a very powerful GREEK hotel line.
Stayed 5 nights in Sep 2023
Response from Paschalis Trillidis - Hotel Manager on 27 Sept 2023
Dear Takis,Thank you for your beautiful review of our hotel.We will definitely pass your compliments to our staff, especially to those that you mentioned and we do hope to welcome you soon again.Yours Sincerely,Paschalis TrillidisHotel Manager

10/10 Excellent

JAKE

Liked: Cleanliness
Stayed 5 nights in Sep 2023
Response from Paschalis Trillidis - Hotel Manager on 27 Sept 2023
Dear Jake,Thank you for your beautiful review of our hotel.We do hope to welcome you soon again.Yours Sincerely,Paschalis TrillidisHotel Manager

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful resort, ticked every box except for the quality of service by the staff.
Stayed 7 nights in Sep 2023
Response from Paschalis Trillidis - Hotel Manager on 13 Sept 2023
Dear Maria,Thank you so much for spending your holiday at Grecotel Eva Palace and for taking the time to evaluate our resort.We all look so much forward to welcoming you again soon.Kind Regards,Paschalis TrillidisHotel Manager

10/10 Excellent

Mihajlo

Liked: Cleanliness, staff & service, property conditions & facilities
Top notch hotel for Europian standards
Stayed 7 nights in Sep 2023
Response from Paschalis Trillidis - Hotel Manager on 9 Sept 2023
Dear Mihajlo,Thank you for your beautiful review of our hotel.We hope to welcome you soon again.Yours Sincerely,Paschalis TrillidisHotel Manager

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful venue and outstanding service. Greco Imperial has the better beach but great to have the partnership to go to either/both.
Stayed 6 nights in Jul 2023
Response from Paschalis Trillidis - Hotel Manager on 7 Aug 2023
Dear James,All the team members and hotel's management thank you for taking the time to write and share your wonderful review of your recent stay at Grecotel Eva Palace.We always strive to keep our guests pleased since our main asset is the sincere, warm hospitality trying to accommodate all guests’ requests and we are glad that - based on your valuable words - to know that we have achieved that. Your nice words, really strengthen our efforts in order to continue providing the highest level of services. Receiving positive comments like this, is a great boost to our overall functioning and morale and we truly appreciate your recognition.Once again, we appreciate you taking the time to write us a review. We all look forward to welcoming you back.Sincerely,Paschalis TrillidisHotel Manager

6/10 Okay

SUNG-HYEN

Stayed 3 nights in Jul 2023
Response from Paschalis Trillidis - Hotel Manager on 26 Aug 2023
Dear Sung-Hyen,Thank you for your evaluation. We’re sorry your experience didn’t meet your expectations in all aspects.Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.Yours Sincerely,Paschalis TrillidisHotel Manager

10/10 Excellent

joanna

Stayed 6 nights in Jul 2023
Response from Paschalis Trillidis - Hotel Manager on 26 Aug 2023
Dear Joanna,Thank you for choosing Grecotel Eva Palace.We appreciate you taking the time to post a review about your experience with us.It is particularly warming to know that our efforts to provide a superior service and hospitality are being recognized.We look forward to having the pleasure to welcoming you back to the resort soon.Sincerely,Paschalis TrillidisHotel Manager

2/10 Terrible

Windy

Stayed 3 nights in Jul 2023
Response from Paschalis Trillidis - Hotel Manager on 26 Aug 2023
Dear Windy,Thank you for sharing your feedback. We’re sorry your experience didn’t meet your expectations.Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.Yours Sincerely,Paschalis TrillidisHotel Manager

2/10 Terrible

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Paschalis Trillidis - Hotel Manager on 7 Aug 2023
Dear guest,Thanks for sharing your feedback. We’re sorry your experience didn’t meet your expectations.Please feel free to reach us out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.Yours Sincerely,

10/10 Excellent

Ledina

Stayed 4 nights in Jun 2023
Response from Paschalis Trillidis - Hotel Manager on 22 Jul 2023
Dear Ledina,Thank you so much for taking the time to evaluate our resort, based on your recent experience. We are truly pleased to hear that we succeeded in meeting your expectations and we do look forward to welcoming you again soon.Kind Regards,Paschalis TrillidisHotel Manager

6/10 Okay

Lee

Stayed 4 nights in Jun 2023
Response from Paschalis Trillidis on 30 Jun 2023
Dear Lee,All the team members and hotel's management thank you for taking the time to evaluate Grecotel Eva Palace.We always strive to keep our guests pleased since our main asset is the sincere, warm hospitality trying to accommodate all guests’ requests.We all look forward to welcoming you back.Yours respectfully,Paschalis TrillidisHotel Manager

8/10 Good

Eva, fontana,

Travelled with partner
Liked: Staff & service, amenities
This is a beautiful property! Check in was frustrating for us. After checking in to our sea view bungalow we discovered there was a bug infestation on the back of the curtain ti the balcony! Millions of ants and flying bugs were on the back of the curtain. We immediately went back up to the front desk. The lady apologized & asked us to sit down and wait. About 15 minutes later they walked us to another room on the other side. We walked in and sat down and the staff member left. The entire room smelled like cigarettes and like someone had just smoked in it. Being that we are non smokers we didn’t want to stay in a smoking room (signified so when making reservations) we didn’t want to be a bother but it was overwhelming. We went back to the desk (now a good 45 min after our arrival) and explained to the lady that had checked us in that we didn’t want to be a bother but that the first room was full of bugs, and the 2nd room had an overwhelming cigarette smell. She didn’t seem too concerned and just asked us to sit down again. At this point I asked ti speak to the manager. She ended up telling us we may go sit in the bar until she could have him come up. The manager came up about 20 min later and told us we could order drinks and appetizers and he would get us another room personally. By the time we finally got another room it was an hour and a half later from when we arrived (9:30 pm). In the end we got an equal room but it was extremely frustrating after traveling all day.
Stayed 3 nights in Jun 2023
Response from Paschalis Trillidis - Hotel Manager on 17 Jun 2023
Dear Eva,Thank you for choosing Grecotel Eva Palace for your vacation in Corfu. We are pleased to hear that you enjoyed the property's location so much. We also appreciate for taking the time to provide us with your kind feedback. It is really important for us, since our top priority is to offer the best possible experience to all our guests and the highest possible level of service. Please rest assured that your comments have been taken under serious concideration and passed to the involved departments for further action to be taken. We hope to have the pleasure to welcoming you again soon.Kind Regards,Paschalis Trillidis Hotel Manager

10/10 Excellent

Angela

Stayed 4 nights in May 2023
Response from Paschalis Trillidis - Hotel Manager on 5 Jun 2023
Dear Angela,It has been a real pleasure to have you here as our guest, we really appreciate your rating, as it strengthens our efforts in offering the highest level of service, ensuring a magical experience here in our resort. We truly hope to welcoming you again soon!

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special welcome and fabulous view!
From the moment we arrived, we were made to feel so welcome, and so special. The staff are so friendly, and worked their socks off, especially the ladies and gents in the bars and restaurants. There is a great selection of dishes in the main restaurant, and we also treated ourselves to a fabulous a la carte option for our anniversary - what a fabulous meal we had in 'Steak and Sushi'. And the main star of the show, has to be the setting! The view is amazing, and the beach and pool are beautiful. We were so tired after our journey, that we did n't leave the resort for the first 3 days, as it was just so lovely. There are lots of steps down to the pool and beach area, so maybe not best if you have mobility issues, but then you could always stay nextdoor in their sister hotel, which is a short walk away, with what appear to be far fewer steps. All in all, great hotel, great location, great service, and within easy reach of Corfu Town. I do hope we get the chance to visit again. ❤
Stayed 9 nights in Apr 2023
Response from Paschalis Trillidis - Hotel Manager on 12 May 2023
Dear Angela,The management team and the staff of Grecotel Eva Palace would like to warmly thank you for your kind comments in regards with your recent experience in our resort and we do hope to have the pleasure to welcoming you again soon.Kind Regards,Paschalis TrillidisHotel Manager

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely resort, we had a great time. Staff was lovely and rooms were clean and comfy beds.
Stayed 8 nights in Apr 2023
Response from Paschalis Trillidis - Hotel Manager on 12 May 2023
Dear Olivia,Thank you so much for choosing Grecotel Eva Palace and for evaluating our resort. We are truly pleased to hear that you enjoyed your holiday so much and we look forward to have the pleasure to welcoming you again soon.Kind Regards,Paschalis TrillidisHotel Manager

4/10 Poor

Angela

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
My pet peeve in hotels is when one says it is 5 Star but has no clue what 5 star is. There are so many other options on Corfu Island I really wish I would have chosen another! The property is pretty worn and you immediately get a "cruise ship customer" vibe from it. From the moment you walk in the reception process is odd - its a "please go sit in the bar while we complete your check in"? 30 minutes later 2 very confused ladies seemed to finally get us semi checked in but insisted that I download the hotels app to complete registration and used for ANY AND ALL REQUESTS? ARUGH... There is little to no staff to assist, no concierge, no one at reception only a "travel desk" that will help you book an offsite tour for 3 times the amount it is online... Our room smelled like sewer and no one bothered to look at it until the next day leaving us to plug our noses all night and race out of the room in the AM. They don't accommodate hotel guests with restaurant reservations in the hotel so if you didn't book weeks in advance your stuck with the gross buffet downstairs where you will pay a whopping 50 euro each for the worst food of your trip. Overall, I found the place tacky and catering to people who have never stepped foot in a true 5 star hotel. I would recommend a hard pass on this one if your looking for a truly lovely experience - this hotel will not deliver.
Stayed 2 nights in Apr 2023
Response from Paschalis Trillidis - Hotel Manager on 12 May 2023
Dear Angela,First of all, thank you for choosing Grecotel Eva Palace for your vacation in Corfu Greece. We would also like to thank you for taking the time to share your experience, we regret to hear that we didn't succeed in providing you with our genuine hospitality, which is our main goal. All our efforts are based on our sincere welcome and service, so we really appreciate that you brought all these matters to our attention and please rest assured that we will investigate them in deep, so that to take appropriate action. We hope that you give us the chance to welcoming you soon again to our resort.Kind Regards,Paschalis TrillidisHotel Manager

10/10 Excellent

ritesh

Stayed 4 nights in Apr 2023
Response from Paschalis Trillidis - Hotel Manager on 26 May 2023
Dear Ritesh,Thank you for choosing Grecotel Eva Palace and for evaluating our resort based on your recent experience. We hope to have the pleasure to welcoming you again soon.Kind Regards,Paschalis TrillidisHotel Manager

6/10 Okay

Yunhua

Liked: Room comfort
Disliked: Cleanliness
A hotel with great view.
This is a beautiful hotel on a beautiful site by the lake. However, there were some areas of opportunities for improvement: (1) charging outlets are very limited and locations of outlets are not convenient. Apparently, hotel is not designed for modern day travel. (2) most staff spoke very little English. It was struggling to order a drink - a glass of wine (3) we found dusts on bed sheets. Housekeeper came and replaced them quickly (4) no hand towels. It is hard to use large towel to wash face. Housekeeping department should visit Global Hotels to understand what modern day travelers need. It seems like a good local hotel but need to improve serive for international travelers
Stayed 2 nights in Apr 2023
Response from Paschalis Trillidis - Hotel Manager on 22 Apr 2023
Dear Yunhua,Thank you for choosing to stay at Grecotel Eva Palace. We are pleased to hear that you enjoyed our unique location so much. We would also like to thank you for providing us with your valuable feedback based on your experience. We really appreciate it so much, as we strive to offer to all our guests an exceptional level of service. We are looking forward to welcoming you again soon.Kind Regards,Paschalis TrillidisHotel Manager

8/10 Good

Carl

Travelled with family
Liked: Cleanliness, staff & service
On balance a great stay. Staff very friendly and helpful. Check in was brilliant. They took out bags and sat us in the bar. We had time to relax abs were given complimentary drinks. The lady that checked us in was very informative and showed us to our rooms and the bags followed after. Food was great but with a good variety. All completely fresh and well presented. The only drawback is that the rooms we had seemed a bit dated and some upgrades/decoration needed. Other than that, I would recommend it.
Stayed 4 nights in Oct 2022
Response from Grecotel Eva Palace on 27 Oct 2022
Dear Carl,Thank you for your valuable and kind feedback of your recent stay at Eva Palace!We take pride in delivering genuine hospitable service and it seems we achieved this. We have taken your valuable feedback regarding our room decoration and we will take this into consideration for the refurbishments done this winter.We hope to see you again soon!Kind Regards,Paschalis TrillidisHotel Manager

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location and beautiful beach! We enjoy our stay a lot and would love to come back. Very grateful to all staff, especially to the reception manager who despite her business was very helpful, caring and responsive to all our needs.
Stayed 2 nights in Sep 2022
Response from Grecotel Eva Palace on 9 Oct 2022
Dear Ms. Elena,Thank you for taking the time to write such an amazing review, here at Grecotel Eva Palace. It was such a pleasure to read this and we are delighted you enjoyed everything about your stay with us and especially the service that were provided by our front desk team.Thank you and we are looking forward to welcoming you again soon!Kind Regards,Panayotis PetridesGeneral Manager

10/10 Excellent

yaron, jerusalem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

4/10 Poor

Sean

Liked: Room comfort
Disliked: Staff & service
Stayed 7 nights in Aug 2022
Response from Grecotel Eva Palace on 6 Sept 2022
Dear Sean,Thank you for taking the time to give us your rating on Expedia.Although we failed in leaving you a pleasant memory of your visit, I would be truly grateful if you accepted to express your experience further with me panayiotis.petrides@grecotel.comThank you!Kind Regards,Panayiotis PetridesGeneral Manager

8/10 Good

Mogamat Shuaib

Travelled with partner
Liked: Staff & service, property conditions & facilities
The hotel and staff are lovely. Needs to be better with room cleaning and around the pool needs daily cleaning. More food options for people not on full board
Stayed 7 nights in Aug 2022
Response from Grecotel Eva Palace on 15 Aug 2022
Dear Mogamat Shuaib, Thank you for your feedback on Expedia! It is wonderful to know our staff made your vacation better and we are glad you liked the Hotel. We will take action and look into the feedback given for the housekeeping service as we get praise and great ratings for the room cleaning. We have 4 restaurants in the Hotel. The main restaurant where breakfast and dinner is served, the pool bar/restaurant and 2 a' la carte restaurants, the "La Contessa" which offers Greek/International cuisine and the "Steak & Sushi" specialty restaurant. Thank you and we hope we will have the chance to welcome you back again! Kind Regards, Panayiotis Petrides General Manager

10/10 Excellent

Arjeta

Stayed 3 nights in Aug 2022
Response from Grecotel Eva Palace on 9 Aug 2022
Dear Arjeta, Thank you for the 10/10 rating on Expedia! It would be wonderful to have the chance to welcome you back soon. Kind Regards, Panayiotis Petrides General Manager

10/10 Excellent

Carlo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High recommended hotel
Stayed 6 nights in Jun 2022
Response from Grecotel Eva Palace on 16 Jul 2022
Dear Carlo, Thank you so much for the 5 star rating! We hope to see you soon! Kind Regards, Panayiotis Petrides General Manager

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay in the most beautiful surroundings. A really special place we will be coming back!
Stayed 4 nights in May 2022
Response from Grecotel Eva Palace on 1 Jul 2022
Dear Michael, Thank you so much for taking the time to write us this kind review of your recent stay with us! We hope we will have the chance to be your hosts in the near future! Kind Regards, Panayiotis Petrides General Manager

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service and hotel
Ever since we stepped into the hotel the service was incredible, we were treated to a welcome drink overlooking the sea and the service from the guest services team was amazing. The pool is incredible and you have access to the other Grecotel hotels which was nice to switch it up each day. The food is incredible we went to the Italian at the imperial hotel a lot and the pool bar offers cheaper options for every day. I can’t recommend this hotel enough and will definitely be coming back!
Stayed 8 nights in May 2022
Response from Grecotel Eva Palace on 10 Jun 2022
Dear Naomi, Thank you very much for taking the time to leave your valuable review of your most recent visit to Grecotel Eva Palace. We always strive to keep our guests pleased since our main asset is the sincere, warm hospitality and trying to accommodate all guests’ requests, so, your nice words, really strengthen our efforts in order to continue providing the highest level of services. We would be excited to have you with us again in the near future! Kind Regards, Panayiotis Petrides General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2022
Response from Grecotel Eva Palace on 24 May 2022
Dear Guest, Thank you so much for the review of your recent stay with us! Kind Regards, Panayiotis Petrides General Manager

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean very high end in a great location. Staff were excellent and were on hand for our every needs.
Stayed 2 nights in May 2022
Response from Grecotel Eva Palace on 10 Jun 2022
Dear Stuart, Thank you for the 5 star rating, we are so grateful you have chosen Grecotel Eva Palace! We hope to see you soon! Kind Regards, Panayiotis Petrides General Manager

8/10 Good

SOFIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2022
Response from Grecotel Eva Palace on 6 Sept 2022
Dear Sofia,Thank you for taking the time to give us your rating on Expedia.We hope we will have the chance to welcome you again soon!Kind Regards,Panayiotis PetridesGeneral Manager

10/10 Excellent

Rosie

Stayed 5 nights in Apr 2022
Response from Grecotel Eva Palace on 29 Apr 2022
Dear Madam, Thank you for the excellent score you gave us on Hotels.com! We can understand that you had a wonderful time with us and are looking forward to welcome you back once more! Kind Regards, Panayiotis Petrides General Manager

8/10 Good

Izabella, Birmingham

Travelled with partner
Liked: Cleanliness, staff & service
It's in a gorgeous settings, very rustic grounds with beautiful local plants and flowers all around.
Stayed 4 nights in Apr 2022
Response from Grecotel Eva Palace on 15 Apr 2022
Dear Sir, Thank you for taking the time to write a review of your recent stay with us! We take pride in taking care of our gardens and keeping everything beautiful around the Hotel. Hope to welcome you again soon! Kind Regards, Panayiotis Petrides General Manager

10/10 Excellent

Reza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and we enjoyed our staying there. The only problem is that there is no shuttle to go to the city.
Stayed 3 nights in Sep 2021
Response from Grecotel Eva Palace on 16 Sept 2021
Dear Guest, Thank you for this beautiful review, please rest assured that as from next season the shuttle bus will be back in our offered services - so this is a confirmed date for next year! Hope you had a safe trip back home and we wish you a beautiful winter. Thank you! Kind regards, Panayiotis Petrides General Manager

8/10 Good

Alexia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Lamprinidis George, Rooms Division manager on 23 Oct 2019
Dear Mrs. Alexia, We are pleased to know you have enjoyed your stay with us. We hope to welcome you soon again. Best regards,

10/10 Excellent

Demetrios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and amazing views
Stayed 2 nights in Oct 2019
Response from Lamprinidis George, Rooms division manager on 22 Oct 2019
Dear Mr. Demetrios Thank you for your positive evaluation and we look forward to welcoming you back in the near future. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019
Response from Lamprinidis George, Rooms division manager on 4 Oct 2019
Dear guest, We thank you for your positive evaluation and we look forward to welcoming you back in the near future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall excellent and pleasing nothing to complain
Stayed 10 nights in Sep 2019
Response from Lamprinidis George, Rooms Division Manager on 2 Oct 2019
Dear guest Thank you for your beautiful review of our hotel. We hope to welcome you soon again.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Eva Palace. The staff and service were excellent. The views are fantastic and the location is great. On the downside, the decor at the sister hotel, the Imperial, is much nicer. The beds are VERY firm - though customer service brought us a mattress topper as soon as we mentioned it. That was a welcome improvement. The only other downside was the buffet meals. We felt they were very average and a let down. There are a number of fantastic tavernas within a short walk of the hotel. I'd advise skipping the all-inclusive meal package and enjoying the nearby choices.
Stayed 7 nights in Sep 2019
Response from Lamprinidis George, Rooms Division Manager on 15 Sept 2019
Dear Guest, We thank you for taking the time to post your kind comments regarding your visit to Grecotel Eva Palace. We are happy to hear that you were pleased by our staff's services and that you enjoyed the view and hotel's location Regarding some other points mentioned in your review that need improving like the bedding and the buffet, we would like to inform you that they have been duly noted, with the very best intentions and we thank you for giving us the incentive to improve and enhance our products and services. We thank you once again for all your valuable input! We would love to have the opportunity of welcoming you back to our hotel in the future. Sincerely

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location with excellent views across the bay . Excellent service and room was great!
Stayed 8 nights in Aug 2019
Response from Nikolaos Pagonis, General Manager on 2 Sept 2019
Dear Guest Thank you so much for sharing your experience with regards to your recent stay at the Eva Palace. Our aim is to make your holiday as comfortable and pleasant as possible, so we are very pleased to read that we managed to meet your expectations while you were here. I would like to thank you once again for your review and hope to welcoming you back here at Eva Palace in the near future.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful setting on the mountain. Great pool and restaurant areas. Loved the free pontoon boat.
Stayed 1 night in Aug 2019
Response from Lamprinidis George, Rooms Division Manager on 24 Aug 2019
Dear Guest, Thank you for your beautiful review of our hotel. We hope to welcome you soon again. Regards,