Terrace/patio

Reviews of Grand Joanne

4 out of 5
Grand Joanne
9 Vesterbrogade, Copenhagen, Denmark

Reviews

9.2

Wonderful

Rating 10 - Excellent. 271 out of 380 reviews" "
Rating 8 - Good. 81 out of 380 reviews" "
Rating 6 - Okay. 14 out of 380 reviews" "
Rating 4 - Poor. 6 out of 380 reviews" "
Rating 2 - Terrible. 8 out of 380 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hazel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely excellent stay during Eurovision week. Perfect location close to central station and Tivoli. Would stay here again if we visit Copenhagen!
Stayed 3 nights in May 2024
Response from Norbert on 16 May 2024
Dear Hazel,Thank you for taking the time to share your wonderful experience at the Grand Joanne. We're delighted to hear that you had an absolutely excellent stay with us during Eurovision week.Your kind words about our perfect location close to the central station and Tivoli are much appreciated. We're glad that these aspects of our hotel contributed to making your leisure trip a memorable one.Your high praise for our staff is also heartwarming. We always strive to provide top-notch service to our guests, and it's rewarding to know that our efforts have been recognized. I will be sure to pass on your compliments to the team.We're thrilled that you would consider staying with us again if you visit Copenhagen. That's the highest compliment we could receive!Thank you once again for your lovely review, Hazel. We look forward to welcoming you back in the future.Best wishes,The Grand Joanne Team

10/10 Excellent

Lava, fairfax

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Grand Joanne on 16 May 2024
Dear Lava,Thank you for taking the time to share your experience at Grand Joanne. We're delighted to hear that you had an enjoyable leisure trip with us.Your feedback on the condition and cleanliness of our hotel is greatly appreciated. We continually strive to improve our guest experiences, and your comments will certainly help us in this endeavor.We're also pleased to hear that our staff made a positive impression on you. Your kind words will be shared with the team, and I'm sure they'll be thrilled to hear them.Once again, thank you for choosing Grand Joanne for your leisure trip. We hope to welcome you back soon.Best wishes,Grand JoanneNorbert

8/10 Good

Louise

Liked: Staff & service, property conditions & facilities
Great location and staff are very friendly. The cozy rooms are small but if you’re out all day it doesn’t really matter.
Stayed 3 nights in May 2024
Response from Grand Joanne on 16 May 2024
Dear Louise,Thank you so much for taking the time to share your experience at Grand Joanne. We're delighted to hear that you enjoyed your leisure trip with us!Your kind words about our friendly staff and great location truly warmed our hearts. We always strive to provide a welcoming and comfortable environment for our guests, and it's wonderful to know that we were able to meet your expectations.We understand that you found our cozy rooms to be on the smaller side. Our aim is to provide a comfortable space for our guests to rest after a long day of exploring, and we're glad that this didn't dampen your overall experience. Your feedback is invaluable and we will certainly reflect on it.Once again, thank you for your review, Louise. We hope to have the pleasure of welcoming you back to the hotel in the future.Best wishes,Grand JoanneNorbert

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Grand Joanne on 16 May 2024
Dear Samantha,Thank you for taking the time to share your wonderful experience at Grand Joanne. We're thrilled to hear that you enjoyed your leisure trip with us.Your positive feedback on the condition and cleanliness of the hotel is greatly appreciated. Our staff will be delighted to hear that their efforts to provide top-notch service were recognized. We always strive to ensure our guests have a memorable stay.Once again, thank you for your kind words. We look forward to welcoming you back to Grand Joanne on your next leisure trip.Best wishes,Grand JoanneNorbert

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were uniformly welcoming and delightful Place was quiet and ,at the same time, had a buzz. Restaurant was delicious. Beds comfortable. Beautiful and fun rooftop bar and lovely patio on floor 1
Stayed 3 nights in May 2024
Response from Grand Joanne on 16 May 2024
Dear Margaret,Thank you for taking the time to share your wonderful experience at the Grand Joanne. It's heartening to hear that you had an enjoyable leisure trip with us!Your kind words about our staff being 'uniformly welcoming and delightful' are greatly appreciated. I will be sure to pass on your compliments to them. They will be thrilled to know that their efforts made a positive impact on your stay.It's also fantastic to hear that you enjoyed the ambience of the hotel, finding it both quiet and buzzing with energy. We're glad that our restaurant delighted your taste buds and that you found the beds comfortable. The beautiful rooftop bar and lovely patio on the first floor are indeed some of our guests' favorite spots, and we're thrilled they added to your enjoyment.We truly appreciate your feedback as it helps us understand what our guests love about their stay and how we can continue to create a wonderful experience for all who visit us.Once again, thank you for your positive comments, Margaret. We look forward to welcoming you back to the Grand Joanne in the future.Best Regards,Grand JoanneNorbert

8/10 Good

Linda

Travelled with partner
Liked: Staff & service, property conditions & facilities
Our original room was so small we had to walk sideways around the bed. After a discussion we were moved to a larger room. Several stairs in the hallway meant we had to haul our cases up and down. With no handrail this was a little precarious.
Stayed 5 nights in Apr 2024
Response from Norbert on 16 May 2024
Dear Linda,Thank you for taking the time to share your experience at the Grand Joanne. We're glad to hear that you enjoyed your leisure trip with us and that our staff was able to meet your expectations.We understand that your initial room was not as spacious as you would have liked, and we appreciate your patience while we arranged a more comfortable alternative for you. We're sorry to hear about the inconvenience caused by the stairs in the hallway. Your feedback is valuable and we'll certainly pass it on to our team for consideration.We hope that despite these issues, you were able to enjoy the rest of your stay. We strive to provide a pleasant experience for all our guests and your feedback helps us do just that.Thank you once again for choosing the Grand Joanne. We hope to have the pleasure of welcoming you back in the future.Best wishes,The Grand Joanne Team

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in perfect location, would highly recommend the hotel.
Stayed 3 nights in Apr 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most beautiful boutique hotel, every detail everywhere you look is so stylish. The bed was amazing, so many small touches in the room for comfort. The location was excellent, rooftop bar & gym were great. Staff were friendly and helpful.
Stayed 2 nights in Apr 2024
Response from Grand Joanne on 16 May 2024
Dear Joanne,Thank you for taking the time to share your wonderful experience at the Grand Joanne. We are thrilled to hear that you found our hotel to be beautiful and stylish, and that you appreciated the small touches we added for your comfort.Your comments regarding the comfort of our beds, the excellent location of the hotel, and our well-equipped gym and rooftop bar are very encouraging. We are glad to know that these aspects contributed positively to your leisure trip.It's especially heartening to hear that our staff were friendly and helpful. They strive to provide the best service to our guests and your kind words will definitely be passed on to them.We appreciate your feedback as it helps us understand what we are doing right and what areas we can further improve upon. Your review is a testament to our team's dedication in providing a memorable stay for our guests.Thank you once again for choosing Grand Joanne for your family trip. We hope to welcome you back in the near future.Best Wishes, Grand JoanneNorbert

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and lovely staff.
Stayed 4 nights in Apr 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Grand Joanne! The hotel was modern, stylish, well-equipped, and comfy. The little touches in the room were brilliant, the staff were super friendly and helpful, and we wouldn’t hesitate to come back!
Stayed 3 nights in Mar 2024

10/10 Excellent

Hannah

Stayed 2 nights in Mar 2024
Response from GJ on 21 Apr 2024
Dear Hannah,Thank you for choosing Grand Joanne for your leisure trip and for taking the time to share your experience. We're thrilled to know that you had a wonderful stay with us.We look forward to welcoming you back on your next leisure trip. Safe travels!Best regards,The Grand Joanne team

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really beautiful. The staff were so helpful, the room was clean and the bed was really comfortable too. Located right near the central station so easy to get around. I really really liked this hotel. Will definitely be coming back! Thank you :)
Stayed 1 night in Mar 2024
Response from GJ on 22 Mar 2024
Dear Eleanor,Thank you for taking the time to share your delightful experience at the Grand Joanne.We're thrilled to hear that you found our hotel beautiful and that our location near the central station was convenient for your leisure trip. It's fantastic to know that our staff was able to assist you effectively and contribute positively to your stay. We'll be sure to pass along your kind words to them.We're also glad to learn that you enjoyed the cleanliness of your room and found the bed comfortable. Your comfort is always our top priority, so it's great to hear that we were able to meet your expectations in this regard.Your feedback is truly appreciated, Eleanor, and we're overjoyed that you're considering coming back. We look forward to welcoming you again on your next visit.Best regards,The Grand Joanne team

10/10 Excellent

Santiago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, very cozy and comfortable room with nice amenities. I recommend staying here.
Stayed 4 nights in Feb 2024
Response from Grand Joanne on 5 Mar 2024
Dear Santiago,Thank you for taking the time to share your wonderful experience at the Grand Joanne. We're thrilled to hear that you found the hotel to be very nice and cozy, and that you enjoyed the comfort of your room along with our amenities.Your recommendation means a lot to us and we're delighted that your leisure trip with your partner was a memorable one. It's fantastic to know that our staff also made a positive impression on you. Your kind words will definitely be passed on to them as it will serve as an encouragement to all of our staff.We hope that your next visit will be as pleasant as the previous one.Best regards,Grand Joanne

8/10 Good

Steingrimur

Stayed 2 nights in Jan 2024
Response from Grand Joanne on 4 Mar 2024
Dear Steingrimur,Thank you for taking the time to share your experience at Grand Joanne. It's wonderful to hear that you chose our hotel for your leisure trip.Your overall rating is greatly appreciated and we're glad to know that you had a good stay with us. We always strive to provide the best service to our guests and your feedback is crucial in this regard.We hope to welcome you back on your next leisure trip. Have a great day!Best Regards,Grand Joanne

10/10 Excellent

PAUL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Joanne
Lovely hotel Friendly staff Very helpful Great location Thanks for a great stay
Stayed 4 nights in Feb 2024

10/10 Excellent

YOON SUN

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent in every way...!!
Stayed 4 nights in Jan 2024
Response from Grand Joanne on 11 Feb 2024
Dear Yoon Sun,Thank you for taking the time to share your wonderful experience at Grand Joanne. We're thrilled to hear that your leisure trip was excellent in every way!It's fantastic to know that you found the condition and cleanliness of the hotel to be up to your standards. We take pride in maintaining our facilities and it's always rewarding to hear positive feedback.We're also delighted that our staff made a great impression on you. They strive to provide exceptional service to all our guests, and your comments will certainly be shared with them.Once again, thank you for choosing Grand Joanne for your stay. We hope to have the opportunity to welcome you back in the future.Best regards,Grand Joanne

10/10 Excellent

Euan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Brilliant hotel. The room was crammed but furnished to a high standard. The bathroom had a great shower. I would highly recommend this hotel. The bar area was nice to relax. The staff were friendly and kind. I did not like the duvets but I understand the style is common in Denmark. 10/10
Stayed 3 nights in Jan 2024
Response from Grand Joanne on 2 Feb 2024
Dear Euan,Thank you for taking the time to share your experience at the Grand Joanne. We're delighted to hear that you had an excellent stay with us and that you appreciated our high standard furnishings and great shower facilities.It's wonderful to know that our friendly and kind staff made a positive impression on you. Your kind words will be passed on to them, as they always appreciate hearing from our guests.We understand your comment about the duvets. While it is indeed a common style in Denmark, we appreciate your feedback as it helps us understand our guests' preferences better.I'm also glad to hear that you enjoyed relaxing in our bar area. It's always a pleasure to provide a comfortable space where our guests can unwind.Thank you again for your recommendation, Euan. We hope to have the pleasure of welcoming you back for another leisure trip in the future.Kind regardsTeam Grand Joanne

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent boutique style accommodation with friendly and helpful staff
Stayed 5 nights in Jan 2024
Response from Grand Joanne on 2 Feb 2024
Dear Karen,Thank you for taking the time to share your wonderful experience at Grand Joanne. We're thrilled to hear that you found our boutique-style accommodation excellent and our staff friendly and helpful.Your kind words about our staff are truly appreciated. We will certainly pass on your feedback to them as they will be delighted to hear that their hard work has been recognized.We hope that your leisure trip was filled with great memories and we look forward to welcoming you back at the hotel in the future.Kind regardsTeam Grand Joanne

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Perfect location, right next to the central station, you can go anywhere in minutes.
Stayed 2 nights in Jan 2024
Response from Grand Joanne on 25 Jan 2024
Dear Tony,Thank you so much for taking the time to share your experience at the Grand Joanne. We are thrilled to hear that you found the hotel's location perfect for your business trip and that it provided you with easy access to your destinations.Your feedback on the condition and service of the hotel is highly appreciated. We continuously strive to provide our guests with a comfortable and clean environment, and it's great to know we were able to meet your expectations in these areas.We will certainly pass on your comments to our team. They will be pleased to hear that their efforts contributed to your positive experience.Once again, thank you for choosing Grand Joanne for your stay. We hope to have the pleasure of welcoming you back in the future.Kind regardsGrand Joanne team

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property good restaurant Nice newish rooms comfortable beds
Stayed 2 nights in Jan 2024
Response from Grand Joanne on 23 Jan 2024
Dear Thomas,Thank you for taking the time to share your wonderful experience at Grand Joanne. We are delighted to hear that you had a successful business trip and that our hotel met your expectations.It's great to know that you found our property clean, our restaurant good, and our rooms comfortable. Our team strives to provide a welcoming and clean environment for all our guests, and your feedback affirms their hard work.We hope your business endeavours continue to bring you back to us. Your satisfaction is our top priority, and we look forward to welcoming you back on your next visit.Best regards,Grand Joanne

8/10 Good

Jitpreet

Stayed 4 nights in Jan 2024
Response from Grand Joanne on 23 Jan 2024
Dear Jitpreet,Thank you for taking the time to share your experience at Grand Joanne. We're delighted to hear that you chose our hotel for your leisure trip.Your feedback is invaluable to us, and we will certainly reflect on it as we strive to continuously improve our services.We hope to welcome you back at the hotel in the future. Safe travels!Best regards,Grand Joanne

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Grand Joanne on 24 Jan 2024
Dear Paul,Thank you so much for taking the time to share your experience at the Grand Joanne. We're thrilled to hear that your business trip went smoothly and that you found our hotel to be comfortable, clean, and well-maintained.Your high praise for our service is particularly appreciated. Our team strives to provide top-notch service to all our guests, and it's always rewarding to hear when we've succeeded.We'll make sure to pass along your kind words to our staff. They'll be delighted to know they made such a positive impact on your stay.Thank you again for your feedback, Paul. We hope to have the pleasure of welcoming you back to the hotel in the future.Best regards,Grand Joanne

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will use again
Very welcoming and helpful staff. Rooms very clean and tidy, breakfast was superb. very comfortable stay, thank you.
Stayed 1 night in Jan 2024
Response from Grand Joanne on 24 Jan 2024
Dear Scott,Thank you for taking the time to share your experience at the Grand Joanne. We are thrilled to hear that your business trip was a success and that you found our hotel to be welcoming and comfortable.Your kind words about our staff, cleanliness, and breakfast truly warmed our hearts. We will definitely pass along your compliments to our team, as they work tirelessly to ensure our guests have a superb stay.We also noticed that you mentioned you would use our services again. That's the best compliment we could ever hope for!We look forward to welcoming you back on your next business trip. Have a fantastic day, Scott!Best regards,Grand Joanne

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 4 nights in Jan 2024
Response from Grand Joanne team on 24 Jan 2024
Dear Jason,Thank you for taking the time to share your experience at the Grand Joanne. I'm glad to hear that you enjoyed your leisure trip with us.It's wonderful to know that you found our hotel clean and our staff friendly. We always strive to provide a comfortable and welcoming environment for our guests. I will be sure to pass your kind words onto our team.However, I noticed that you rated the condition of the hotel a bit lower. Could you please provide more details about this? Was there a specific area or aspect that didn't meet your expectations? Your feedback is valuable in helping us understand where we can improve.Thank you once again for your review, Jason. We hope to have the pleasure of welcoming you back to the Grand Joanne in the future.Kind regards,Grand Joanne team

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Grand Joanne team on 24 Jan 2024
Dear Paul,Thank you for taking the time to share your experience at the Grand Joanne. We are thrilled to hear that your business trip was a success and that you found our hotel to your liking.It's great to know that you found our conditions, comfort, cleanliness, and service up to par. Your kind words are a testament to our team's dedication and hard work. We will certainly pass on your feedback to our staff, who will be delighted to hear of your satisfaction.We hope that the Grand Joanne will be your go-to hotel for future business trips. Do you have any suggestions on how we could make your next stay even more enjoyable?Once again, thank you for your positive feedback, and we look forward to welcoming you back soon. Have a fantastic day!Kind regardsGrand Joanne team

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is super cute and well located. It feels like home.
Stayed 6 nights in Dec 2023
Response from Grand Joanne team on 24 Jan 2024
Dear Enrique,Thank you for taking the time to share your experience at the Grand Joanne. We're thrilled to hear that your leisure trip was enjoyable and that you found the hotel to be super cute and well located.Your kind words about the condition and cleanliness of our hotel are greatly appreciated. We take pride in maintaining a clean and comfortable environment for our guests, so it's wonderful to hear that we were able to meet your expectations.It's also great to know that our staff made a positive impression on you. We believe that our team is one of our biggest assets, so your feedback will certainly be shared with them. They'll be delighted to know that their efforts contributed to your enjoyable stay.Finally, we're thrilled that you felt at home during your stay with us. That's exactly the kind of experience we strive to provide for our guests.Thank you once again for your kind words, Enrique. We hope to have the pleasure of welcoming you back to the Grand Joanne in the future.Kind regards,Grand Joanne team

10/10 Excellent

Gabriela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great! The staff was friendly and nice. The deluxe room was spacious and comfortable. The area is nice if you stayed on the main strip. It was easily accessible from public transportation making it very easy to travel through the city. We went with our four year old and it was great overall. I highly recommend.
Stayed 3 nights in Dec 2023
Response from Grand Joanne team on 24 Jan 2024
Dear Gabriela,Thank you for taking the time to share your wonderful experience at Grand Joanne!It's delightful to hear that you and your family had a great stay with us. Your kind words about our friendly staff and comfortable deluxe room truly warm our hearts. We're glad to know that the hotel's location on the main strip and its accessibility to public transportation added to the convenience of your visit.Your recommendation means a lot to us, and we're thrilled that your four-year-old also enjoyed the stay. Isn't it wonderful when the whole family can have a great time together?Your feedback will be shared with our team, who I am certain will be encouraged by your remarks. Here at Grand Joanne, we continuously strive to exceed your expectations.Thank you once again for sharing your experience, and we look forward to serving you in the future.Kind regards,Grand Joanne team

10/10 Excellent

Dr Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Vesterbor
Totally renovated hotel in Vesterbro, adjacent to central train station, a couple of blocks from Tivoli Gardens, a short walk from the dining and nightlife of the Meat Packing District. Truly outstanding staff, incredibly helpful, always gracious. Spent nine days there and would go back anytime.
Stayed 8 nights in Dec 2023
Response from Grand Joanne team on 24 Jan 2024
Dear Dr Richard,Thank you so much for your glowing review of your stay at the Grand Joanne! We're delighted to hear that you found our location convenient for your leisure trip, being close to the central train station, Tivoli Gardens, and the vibrant Meat Packing District.It's fantastic to know that you appreciated our recent renovations and found our hotel to be in excellent condition and cleanliness. We understand that comfort is an important aspect of any stay, and we appreciate your feedback on this.We're particularly thrilled to hear your kind words about our staff. They strive to provide outstanding service and will be pleased to know that their efforts made a positive impact on your stay. I'll be sure to pass on your compliments to them.Once again, thank you for choosing the Grand Joanne for your nine-day stay. We're thrilled to hear that you'd consider returning, and we look forward to welcoming you back in the future.Kind regards,Grand Joanne team

10/10 Excellent

Solomon

Stayed 5 nights in Dec 2023
Response from Grand Joanne on 24 Jan 2024
Dear Solomon,Thank you for taking the time to share your experience at the Grand Joanne. I'm thrilled to hear that you had a fantastic leisure trip with us!Your positive feedback is greatly appreciated and will be shared with our team. We strive to provide our guests with an unforgettable stay, and it's wonderful to know that we were able to meet your expectations.Please feel free to share any specific highlights or areas where we could improve. Your insights are invaluable to us in our continuous efforts to enhance our guest experience.Thank you once again for choosing the Grand Joanne for your leisure trip. We look forward to welcoming you back on your next visit!Best regards,Grand Joanne

8/10 Good

Bo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Grand Joanne on 24 Dec 2023
Dear Bo,Thank you for taking the time to share your experience at the Grand Joanne. We are thrilled to hear that you found our hotel comfortable and clean, and that our service met your expectations.It's great to know that you chose our hotel for your business trip. We hope that we were able to provide a conducive environment for your business needs.Your feedback regarding the condition of the hotel is noted. Could you please provide more details about this? What aspects do you think could use some improvement? Your insights would be very valuable in helping us maintain the high standards we strive for.We appreciate your positive ratings and will certainly pass on your kind words to our dedicated staff. They'll be delighted to hear that their efforts contributed to your enjoyable stay.Once again, thank you for choosing the Grand Joanne, Bo. We look forward to welcoming you back on your next business trip.Best Regards,Grand Joanne Team

10/10 Excellent

Bradley, Tampa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Grand Joanne on 24 Dec 2023
Dear Bradley,Thank you for taking the time to share your experience at the Grand Joanne. We're thrilled to hear that you enjoyed your leisure trip with us.It's wonderful to know that you found the hotel in excellent condition and appreciated our commitment to cleanliness. Your kind words will certainly be passed on to our dedicated staff who work tirelessly to ensure our guests have a memorable stay.We appreciate your feedback and we're delighted that you had a great time with us. We hope to welcome you back at the Grand Joanne for another leisure trip in the future.Best Regards,Grand Joanne Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Leane Rachael-barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Grand Joanne on 24 Dec 2023
Dear Leane Rachael-barbara,Thank you for taking the time to share your experience at Grand Joanne. We're thrilled to hear that you found our hotel clean and our staff helpful during your leisure trip.Your high scores for cleanliness and staff are a testament to our team's dedication to providing the best possible service. We'll be sure to pass on your kind words to them, as it always brings a smile to their faces when they hear from satisfied guests.We also appreciate your feedback on the overall condition of the hotel. We continually strive to maintain and improve our facilities, and your insights are valuable in this process.We hope to have the pleasure of welcoming you back soon. Safe travels, Leane Rachael-barbara!Best Regards, Grand Joanne Team

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Grand Joanne on 24 Dec 2023
Dear Paul,Thank you for taking the time to share your experience at the Grand Joanne. It's great to see that you had a pleasant leisure trip with us.I'm delighted to hear that you found our hotel to be clean and well-maintained. Our housekeeping team works hard to ensure our guests have a comfortable and clean environment during their stay. Your positive feedback will definitely be shared with them.It's also wonderful to know that our staff were able to contribute positively to your experience. We always strive to provide excellent service, and your comments will be passed on to our team as a valuable form of encouragement.We appreciate your feedback and will reflect on it as we continuously strive to improve our guest experience.Thank you once again for choosing the Grand Joanne for your leisure trip. We hope to welcome you back in the future. Have a wonderful day!Best Regards,Grand Joanne Team.

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities
I *loved* this hotel! It is so stylish and clean, the bed was probably the most comfortable I’ve ever had in a hotel and even though we were in the smallest room type (cozy), the bed was still large enough for two of us to comfortably sleep. It’s just that the bed is essentially the entire room’s floor space. The bathroom was still very large and the shower had great water pressure. The hotel is right next door to the main train station in Copenhagen, so whether you’re taking a train from the airport or elsewhere, it’s very convenient with luggage. The main sites of the city are a quick 15-30 min walk depending where you’re headed. The staff was so kind and helpful as well. You could easily hook into Disney, chromecast, Netflix from the room as well so one particularly cold night we just had wine and movies in the hotel room. I can’t recommend it enough.
Stayed 2 nights in Nov 2023

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team at Grand Joanne are incredible. Always a smile and pulled out all the stops when I needed help
Stayed 2 nights in Nov 2023

10/10 Excellent

Heloise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Joanne is a beautiful hotel, we stayed 3 nights and it was the perfect base to explore the city on foot. The hotel lobby and lounge is beautifully decorated and we enjoyed a few mugs of delicious gløgg from the bar each evening after exploring all day in the cold. Our room was great, the bed was very comfortable and we particularly liked that each side of the bed had it's own duvet! As a curly-haired person I was also very happy to discover a diffuser attachment with the hairdryer :)
Stayed 3 nights in Nov 2023

2/10 Terrible

Reimi

Business traveller
Disliked: Staff & service
Not recommend
Thave a lot of trouble with receptions. The reception never understand my reservation details and keep making mistakes. One time, date was not correct, the other time breakfast was not included but they request a breakfast fee, etc. Now it makes me upset, as they never listen to my instructions about the mistakes and this communication never ends for 3 weeks after my stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and public areas were splendid. Our room was rather small, like epically small when compared to the hotel rooms of the world that are on the, uh, more economical side. But we managed. We had to move a few things around to fit two people luggage, but if you are well-traveled, you'll figure it out. If you do not travel much, then be ready for some squish, unless you are alone.
Stayed 2 nights in Nov 2023

10/10 Excellent

Erick, Chitre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está súper bonito, muy limpio y con una excelente ubicación, a una cuadra de la estación central y casi frente a los buses turísticos. El desayuno riquísimo. La cama muy cómoda!! Nos quedamos en la habitación deluxe
Stayed 2 nights in Nov 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Grand Joanne
Absolutely, 100% would stay here again! Loved the room, the bathroom and shower, location, housekeeping, everything. Front desk staff was so friendly and helpful!
Stayed 4 nights in Nov 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Very good location
Really lovely hotel. Good location as its not far to walk to the centre and it's 5 mins to Tivoli. It's right next to the central station. Staff are very friendly and helpful. Rooms are very well equipped. We dis some travelling prior to staying there and they were happy to keep our bags for us.
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and well-located hotel in central area
Hotel is located close to the central station so very handy for getting in & out of Copenhagen, and around town in general. Very clean, with friendly and helpful staff. Would recommend this for any type of trip, work or pleasure and will definitely visit again.
Stayed 3 nights in Nov 2023

6/10 Okay

Kevin, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really cosy stay
Really great reception area and bar. Rooms are super cosy, and staff are friendly.
Stayed 2 nights in Nov 2023

8/10 Good

Arit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very good hotel, shame the housekeeping kept kissing the coffee top up, but the worst thing is the noise from the municipality road sweeper from 4:30am!
Stayed 3 nights in Nov 2023

8/10 Good

Nu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aesthetically pleasing, only lacking toiletries
It’s a lovely hotel. Very central- right next to the train station. Wished they would provide better toiletries like shower cap, bedroom slippers, bathrobe, refill facial cotton. Other than that it’s pretty decent and very aesthetic.
Stayed 4 nights in Nov 2023

8/10 Good

Roger

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was fine...super small rooms...little blood headed girl was super helpful when we tried to check in early, no one else was!
Stayed 1 night in Aug 2023

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great central location, right next to Tivoli. Very friendly and helpful staff.
Stayed 1 night in Nov 2023

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely but bedding a a typical local standard
Lovely hotel however the bedding as a standard is 2 single cover on a double bed ! Which leads to an uncomfortable night sleep.
Stayed 3 nights in Oct 2023