"This once premier property is certainly showing its age. It's obvious the days of conventions and hundreds of guest are gone and the facility appears to be utilized at 10-15% of its capacity. We had a single king room - clean and spacious but the once-proud furniture is scratched and nicked with the base wood showing beneath the cherry veneer. Bed was comfortable, A/C was adequate but real loud when the compressor kicked on. Plenty of bar soap, shampoo, conditioner and lotion. Loads of hot water but the control knob for the shower was about to fall off. Towells were thin and long past their prime. Drains in the sinks were really slow. The in-room coffee station had no creamer and a single lonely packet of sugar. The coffee machine in the lobby was broken and there was not even a pretense of breakfast.
Check in staff offered no greeting and seemed pre-occupied with another issue – talking to perhaps a maintenance staff person as if I wasn’t even there. No so much as a, “thank you” was offered.
We have much better stays at La Quinta or Holiday Inn facilities and they offer a decent breakfast.
Won’t be staying here again."
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