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Reviews of Suites&Atelier Lake Como

Suites&Atelier Lake Como
Lungo Lario Trieste, 54, Como, Provincia di Como

Reviews

9.8

Exceptional

Rating 10 - Excellent. 51 out of 56 reviews" "
Rating 8 - Good. 2 out of 56 reviews" "
Rating 6 - Okay. 2 out of 56 reviews" "
Rating 4 - Poor. 0 out of 56 reviews" "
Rating 2 - Terrible. 1 out of 56 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Juvencio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique style hotels with all th amenities. And Practically in the lake
Stayed 1 night in May 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, staff very helpful, room décor beautiful and comfortable, architecture and design thoughtful and interesting. Breakfast buffet was sparse, yet what was available was arranged nicely. The lobby has a very fresh smell, which is undoubtedly a diffuser. Unfortunately, the scent that was in our room was quite strong. A suggestion might be to reduce the intensity of the fragrance. Overall this is an extremely well done hotel with many special touches which make you feel pampered!
Stayed 1 night in Apr 2024

10/10 Excellent

Marcy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a GEM! We did not want to leave.
Stayed 1 night in Apr 2024

10/10 Excellent

BERIL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Dannette

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Place was absolutely gorgeous and quaint. Super close to everything. Hot showers. Cute amenities like chocolates at reception and a mini bar in room to purchase a beverage. Staff were super sweet. Highly recommend
Stayed 1 night in Feb 2024

10/10 Excellent

Wei Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

puja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the design and ambience, the details are just amazing, definitely worth the price of the room, it is just gorgeous. I loved it. Highly recommended. I took my family of four with two kids and we got two rooms that were kind of connected and it was really really nice and super luxurious. The walls and all the details, the roof, the bathrooms, the bed all the accessories just a very thoughtful hotel room. It was just very cozy. The bathroom was just so beautiful. There was a hair, straightener, hairdryer, comb comb brush. Hair curler, the service over there is just so thoughtful. The front lady is just so friendly and nice. it was just amazing experience. I wish we had stayed there longer, but we had a very few days in italy. Will be coming in soon.
Stayed 1 night in Nov 2023

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from FRANCESCA on 29 Sept 2023
thanks!!

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and overall in a great location. Great service and friendly staff. Also, fantastic communication prior to arrival.
Stayed 1 night in Sep 2023
Response from FRANCESCA on 19 Sept 2023
THANK YOU SO MUCH!

10/10 Excellent

Sarah

Stayed 1 night in Jun 2023
Response from FRANCESCA on 19 Sept 2023
Thanks!

10/10 Excellent

CIELA

Stayed 3 nights in Jun 2023
Response from FRANCESCA on 19 Sept 2023
Thanks Madame !

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Location is fabulous for shopping and restaurants and to access the Ferry.
Stayed 2 nights in May 2023
Response from FRANCESCA on 19 Sept 2023
THANK YOU!

10/10 Excellent

Beverly L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice little boutique hotel. Well decorated and comfortable. We enjoyed the room amenities.
Stayed 1 night in May 2023
Response from FRANCESCA on 19 Sept 2023
THANK you for ALL!

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was lovely… a quiet oasis in the middle of the hustle and bustle of Como. The staff was super helpful and friendly. Highly recommended!
Stayed 1 night in May 2023
Response from FRANCESCA on 19 Sept 2023
THANKS MADAME !

10/10 Excellent

Mohammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property. Hidden gem. We loved it.
Stayed 1 night in Apr 2023
Response from FRANCESCA on 19 Sept 2023
THANKS!!!

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service
Amazing hotel so well appointed and interesting! Great location lovely staff
Stayed 1 night in Mar 2023
Response from FRANCESCA on 19 Sept 2023
THANK YOU SO MUCH!

10/10 Excellent

Muhammad Sultan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully presented room, decor of hotel.
Stayed 1 night in Dec 2022
Response from FRANCESCA on 19 Sept 2023
THANKS

6/10 Okay

remi

Stayed 1 night in Nov 2022

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great staff
Staff was very friendly and accommodating. Very clean room and it was spacious. Staff was very helpful in finding transportation and with communication. I would stay there again.
Stayed 3 nights in Nov 2022
Response from FRANCESCA on 19 Sept 2023
THANK YOU SO MUCH

10/10 Excellent

Sacha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly and really helpful staff. Nice and Cousy
Stayed 3 nights in Oct 2022
Response from FRANCESCA on 19 Sept 2023
THANKS!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel (or guesthouse)
Great location. Its not directly in front of the lake but just a few steps away. It can be difficult to find. The hotel contacted us to provide relevant information. The hotel is more like a guesthouse. It is beautiful, with a little terrace. The service is absolutely wonderful. Breakfast was generous too!
Stayed 3 nights in Aug 2022
Response from FRANCESCA on 19 Sept 2023
THANK YOU SO MUCH

10/10 Excellent

Mansour

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small boutique hotel clean friendly staff and great location
Stayed 3 nights in Jul 2022
Response from FRANCESCA on 19 Sept 2023
THANK YOU !

10/10 Excellent

Ilie, Northbrook

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place and great service.
Stayed 3 nights in Jun 2022
Response from FRANCESCA on 19 Sept 2023
THANKS !

10/10 Excellent

Theodore

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ubicacion, decoracion, comodidad, lipieza y personal
Stayed 2 nights in Jun 2022
Response from FRANCESCA on 19 Sept 2023
THANK YOU SO MUCH!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022

10/10 Excellent

dr. gadi

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very special place to stay in an old bit modernized complex very central
Stayed 1 night in Jun 2022
Response from FRANCESCA on 19 Sept 2023
THANK YOU!

6/10 Okay

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Angela

Stayed 1 night in Jun 2022

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved loved loved this property. Will definitely return. Perfect size. Great design. Lovely people.
Stayed 3 nights in May 2022
Response from FRANCESCA on 19 Sept 2023
THANKS !!

10/10 Excellent

Margaret, Atlanta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Como. Nice little hotel close to everything. Staff very friendly. There are stairs in this hotel so if you are physically limited this is not the hotel for you, otherwise perfect little gem.
Stayed 7 nights in May 2022
Response from FRANCESCA on 19 Sept 2023
THANK YOU SO MUCH!

10/10 Excellent

Julia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Simply the best
Stayed 2 nights in May 2022
Response from FRANCESCA on 19 Sept 2023
THANK YOU!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
This is a delightful, very old stone building that has been carefully redone with all the modern convenieces. Small and cozy atmosphere with wonderful breakfasts. Only negative would be the stairs to upper rooms if you are mobility challenged. Hotels.com listing didn't mention breakfast that, at least for us, was included.
Stayed 3 nights in Oct 2021
Response from FRANCESCA on 19 Sept 2023
THANK YOU SO MUCH!!

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome find!!! Beautiful newly renovated building. Perfect location. Walk to everything. Host Francesca and Luca handled every detail perfectly. Will return.
Courtyard breakfast steps from Lake Como.
Stayed 1 night in Sep 2021
Response from FRANCESCA on 19 Sept 2023
THANK YOU SO MUCH!

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great short stay. Staff were extremely attentive. Breakfast was very pleasant. Great location. Easy on street parking within walking distance.
Stayed 1 night in Jan 2021
Response from Luca on 22 Mar 2021
Dear Gemma, we thank you so much for you kind review! We hope to see again and soon in Como!

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definately coming back!
We stayed one night at this amazing hotel and wished we had booked to stay longer! The rooms were lovely. Modern , functional, spacious and clean. Everyone that worked there was super polite and helpful. The location can not be beaten either. From the lake, you go through a little gate to a lovely, quiet and shaded courtyard. None of the hustle and bustle of the lake front can be heard at the hotel, it is just peaceful!
Stayed 1 night in Jul 2020
Response from Luca on 15 Aug 2020
Hello Anna, thank you very much for your kind review! Hope to see you again in our House in Como. Best regards, Luca

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful place
A wonderful place - an absolute dream place. A true insider tip that I would prefer to keep for myself.
Stayed 1 night in Feb 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from FRANCESCA on 19 Sept 2023
THANKS!!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sublime design
Super Super Sublime design bien situé propre service impeccable une ambiance top
Stayed 2 nights in Jul 2023
Response from FRANCESCA on 19 Sept 2023
Thank you so much!!

8/10 Good

Federico

Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Alejandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es divino. Decorado en cada rincón y la atención es maravillosa. La ubicación es muy buena. Definitivamente me quedaría de nuevo.
Stayed 2 nights in Jul 2022
Response from FRANCESCA on 19 Sept 2023
THANK YOU SO MUCH!

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Super schönes Hotel - Service top level und sehr schön ruhig aber zentral. Haben super gute Tips fürs Nachtessen bekommen und die Leute waren mega zuvorkommend! Jeder Zeit wieder!!!
Stayed 2 nights in Jul 2022
Response from FRANCESCA on 19 Sept 2023
THANKS!

2/10 Terrible

priscilla

Disliked: Staff & service
Péssima
O local fica bem localizado. As instalações sao boas. Mas o atendimento do Dário péssima. Primeiro ficou enviando mensagem para saber o horário que chegaríamos, sendo que seria até as 19h00 e isto começou as 15h00. Segundo deu um quarto com dois lances de escada. Péssimo. Falou do problema da água quente. Queria saber exatamente o horário que iríamos tomar café da manhã. Não orientou em nada aonde poderia estacionar. Se incomodou com as malas. Após mais de 15 dias de férias. Desprezível. Tanto que mudamos de hotel no dia seguinte.
Stayed 2 nights in May 2022
Response from FRANCESCA on 19 Sept 2023
I’M SORRY MADAM, DARIO NO LONGER WORKS WITH US, WE INVITE YOU TO COME BACK AND VISIT US.The indication of the arrival time is necessary because we are not a hotel but a private home (as written on our website) and we have no presence 24/24is a historic house so we have 2 floors of stairs to the suite with lake view and we have no elevators as written on the siteThe breakfast is from 8 to 10 and to get you your table prepared we ask relatively your timeI DON’T THINK THESE REQUESTS ARE UNREASONABLE , BUT I’M SURE YOU’LL BE VERY HAPPY NEXT TIME

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Carmen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Albergo meraviglioso!!!
Stayed 1 night in Jan 2022
Response from FRANCESCA on 19 Sept 2023
THANKS !!!

10/10 Excellent

PETROS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Stayed 1 night in Oct 2021

10/10 Excellent

Trine

Stayed 2 nights in Sep 2021

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2021

10/10 Excellent

Virginie

Stayed 1 night in Jul 2021