Dining

Reviews of Chalet Alpen Valley, Mont-Blanc

4 out of 5
Chalet Alpen Valley, Mont-Blanc
2843 Route de la Cry Cuchet, Combloux, Haute-Savoie

Reviews

9.8

Exceptional

Rating 10 - Excellent. 38 out of 43 reviews" "
Rating 8 - Good. 3 out of 43 reviews" "
Rating 6 - Okay. 2 out of 43 reviews" "
Rating 4 - Poor. 0 out of 43 reviews" "
Rating 2 - Terrible. 0 out of 43 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ursula

Stayed 4 nights in Mar 2024

10/10 Excellent

Selin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the atmosphere the hotel provides to its guests: cosy and welcoming. The view was spectacular, the food delicious and the service of the staff in general was over our expectations. Special thanks for the reception team for a warm welcome, particularly to Heyet. ❤️
Stayed 3 nights in Feb 2024
Response from Gabrielle - Assistant Manager Chalet Alpen Valley on 22 Feb 2024
Hello Selin, What nice feedback from you! Thank you so much for your comment, which makes the whole team very happy, starting with Hayette, who was particularly touched by your kind words. "Cosy and welcoming'" are the key words of the atmosphere we look after at Alpen Valley. Knowing that you felt this way is very gratifying, as we go to great lengths to ensure that our guests enjoy their stay as much as possible. It's also very satisfying to learn that Le Cellier's cuisine has delighted your taste buds! Generous and tasty, made with quality products and always homemade, it honors the Savoyard terroir. Our doors are wide open for your next perfect stay in the heart of the "spectacular" Mont Blanc range.

10/10 Excellent

Pete

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible place to ski. Hotel is so close to the ski rentals and lifts. Highly recommend.
Stayed 5 nights in Feb 2024

8/10 Good

Radhika

Stayed 3 nights in Feb 2024

10/10 Excellent

Dan Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect vacation place
Outstanding hotel room food service view all perfect
Stayed 1 night in Jul 2023

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel high above the valley
10 day stay at this delightful hotel. Our room with a view of Mont Blanc was very comfortable and had everything required. Restaurant food was excellent - buffet breakfast with a wide choice and our half board option evening meal comprised a selection of 5 or 6 starters, 7 mains and 5 deserts. Quality of food was very high.
Stayed 10 nights in Jul 2023

10/10 Excellent

Naomie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming! Very welcoming from the beginning of our stay! Pauline, who checked us in and helped with inquires over the phone was amazing. She made our stay very pleasant. The hotel was very beautiful and very clean. Everything exceed our expectations, I plan to now make it our annual place to stay for skiing. Thank you for much!
Stayed 2 nights in Feb 2023

10/10 Excellent

Fabien

Liked: Cleanliness, property conditions & facilities, room comfort
Stunning venue, disappointing food
Arrival in the hotel exceeded my expectations : it is stunningly decorated, and the staff was very helpful and checked us in, gave us a ski locker and a ski pass which allowed us to go straight onto the pistes. When coming back from skiing in the lovely ski domain of Combloux we were given a beautiful room with an outstanding view on the Mont Blanc. My disappointment came at dinner time when we were told that the vegetarian option was a plate of vegetables, which the chef named « délice végétarien ». There is a broad misconception that vegetarians can only eat salads and vegetables which I didn’t expect from a venue promoting its restaurant and its chef. Having no decent option, no vegetarian dish with a minimum of protein, and no idea what to do as a vegetarian option is an insult to people who don’t eat fish or meat. We managed to get a vegetarian pizza and pasta with truffle. This was my birthday dinner and a choice of pizza, pasta or vegetables was clearly not what I had hoped for, and far from exciting. The pizza was very average, probably topped with the vegetables proposed in the « délice végétarien » and the pasta was soaking in pasta water - I doubt it was fresh truffles. We couldn’t finish either. Without expecting a 4* restaurant, or a restaurant specialised in vegetarian dishes (as the waitress defended le Cellier), I would expect a little more efforts from your chef. If a course in vegetarian cuisine is available, your chef would probably benefit from it.
Room view
Stayed 1 night in Feb 2023

10/10 Excellent

eliane, Mooresville

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Our family felt welcomed. The staff is polite, and friendly.
Stayed 1 night in Feb 2023
Response from Guillaume Raysseguier - General manager on 6 Feb 2023
Dear Eliane, We are delighted to hear that your stay at Chalet Alpen Valley went perfectlyThe whole team is happy to have contributed to making your family trip enjoyable and memorable. We are here to make your stay in the mountains a success and we see to it daily. Your feedback means a lot to us and and we will continue to strive for excellence in providing the best experience.Thank you for choosing us and we hope to welcome you back in the future.Best regards,Guillaume Raysseguier,General manager Chalet Alpen Valley - Mont Blanc

6/10 Okay

Joshua

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Amenities

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2022

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2022

10/10 Excellent

I.Niv

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
VEry friendly and accommodating staff. rooms where recently renovated, simple but very comfortable. the food was very good. ski equipment room was well equipped including boots dryer. BUT the most attractive feature is the location. it is truly ski-in-ski-out with equipment rental in 30 meters from the Chalet.
Stayed 3 nights in Feb 2020

10/10 Excellent

DanR, Paris, France

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There location is perfect. Right new the lift, ski rental and ski school. However the best part of the hotel was truly the staff. Everyone was extremely helpful, friendly, and really made our stay perfect. The hotel is great, but i will come back because of the people who worked there.
Stayed 3 nights in Jan 2020
Response from Laura Astori, general manager on 7 Feb 2020
Dear Sir, I'm very touched by your remarks about the staff! They perfectly reflect the spirit of our chalet as well as the human and hospitality values shared by each member of the team :) Offering you the ideal conditions to enable you to take full advantage of our exceptional location and all our services is our daily challenge! The hotel has indeed been completely renovated last month with a strong will to keep its so particular soul. We will be very happy to see you again and to make Chalet Alpen Valley your second home... See you soon in the land of Mont-Blanc! Laura Astori, general manager Chalet Alpen Valley - Mont Blanc

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbly convenient for the slopes, no-where else in Combloux/Le Cry is closer. Spacious ski/boot room. Fantastically positioned. And so everything else (below) is secondary. Very friendly staff. Lovely cosy lounge/bar, only marred by the terrible intrusive music playing over the sound system - bet we could have asked for it to be changed or muted, but we didn't. Restaurant lovely, but vegetarians poorly catered for - plus ca change, huh?
Stayed 3 nights in Mar 2019

10/10 Excellent

Lasse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Super accueil , disponibilité et gentillesse . Vue époustouflante sur le mont blanc . Super localisation au pied des pistes
Stayed 1 night in Jan 2024

10/10 Excellent

mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
À refaire
Un séjour exceptionnel dans cet hôtel chalet à Combloux, offrant une vue imprenable sur les majestueuses montagnes. L'expérience spa et les massages ont ajouté une touche de détente parfaite à cette escapade inoubliable. Un cadre idyllique pour les amoureux de la nature et du bien-être
Stayed 1 night in Dec 2023
Response from Romain, Directeur Chalet Alpen Valley - Mont Blanc on 13 Dec 2023
Cher Mohamed, Quelle joie de lire votre retour si enthousiaste ! Savoir que vous songez déjà à revenir est une immense récompense pour toute l'équipe qui veille à vous faire vivre une expérience unique au majestueux Pays du Mont-Blanc. A l'Alpen Valley nous nous efforçons de cultiver une atmosphère chaleureuse et conviviale qui permet d'apprécier sereinement les beautés de la nature environnante. Nous sommes enchantés que vous ayez pu profiter de notre espace bien-être pour un moment de relaxation qui semble avoir sublimé votre "escapade inoubliable". Nous attendons avec impatience de vous accueillir de nouveau dans ce cadre privilégié pour profiter d'un séjour hors du temps.

10/10 Excellent

Guilaine

Stayed 1 night in Aug 2023

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ras
Stayed 1 night in Aug 2023

10/10 Excellent

stéphanie

Liked: Cleanliness, staff & service, property conditions & facilities
Belle Semaine avec Vue sur le Mont Blanc
Super Séjour, le Personnel est aux petits soins, le Diner est Bon, on s'y est plu.
Stayed 6 nights in Aug 2023

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Trevlig utsikt, bra service, ingen bra middag
Hotellet ligger 30 min gångväg (nerför och brant uppför) till centrum av Combloux. Fin utsikt mot Mont Blanc från matsal och vissa av rummen (be om rum åt det hållet), trevlig och serviceminded personal. Bra frukost, men maten på middagen var inte bra (3 rätters). Vi var här på sommaren och är man intresserad av vandring finns det en hel del att välja på i närområdet (bil rekommenderas).
Stayed 2 nights in Aug 2023
Response from Romain GM Chalet Alpen Valley - Mont Blanc on 14 Aug 2023
Dear guest,Thank you for choosing Chalet Alpen Valley for your two nights in the heart of nature. We are pleased to hear that the majesty of Mont Blanc provided you with a beautiful panorama and that our team was so friendly. Our guests appreciate the peace and quiet of our hotel. For hiking enthusiasts like you, our location is ideal, with direct access to numerous footpaths.However, we are sorry that the dinner did not live up to your expectations. At Le Cellier we celebrate authentic Savoyard cuisine and the generosity of local producers, so we would have liked to know on site what you missed. We would be delighted to help you (re)discover, on a future visit, all the expertise of our chefs, and the passion they put into each dish. We look forward to seeing you again in the beauty of our surroundings, with their mountain panoramas and local flavours,RomainGeneral manager Chalet Alpen Valley - Mont Blanc

10/10 Excellent

kerdali

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons passé 2 nuits, un pur moment de détente. Le petit déjeuner et les repas sont excellents, bravo au chef cuisinier nous nous sommes régalés et l’équipe a été aux petits soins avec nous. Merci 😉
Stayed 2 nights in Jul 2023

10/10 Excellent

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Högklassigt hotell med magisk utsikt
Fantastiskt bra hotell med magisk utsikt över Mont Blanc. Rummet vi bodde i var nytt och väldigt snyggt. Personalen var magisk. Mat, dryck och frukost höll världsklass.
Stayed 2 nights in Jul 2023
Response from Romain General manager Chalet Alpen Valley - Mont on 1 Aug 2023
Dear Magnus,We're delighted by your boundless enthusiasm, which brightens up our day! Our new rooms, cocoons of softness and conviviality, have been designed to offer you the most pleasant of stays.The "magic" you have experienced with our staff is the kindness and sincerity with which we dedicate ourselves to your well-being. It is this warm, family spirit that we strive to instil at the Alpen Valley.Our cuisine, a veritable voyage to the heart of our terroir, seems to have won over your taste buds. What a pleasure to know that our local produce, prepared with love and skill, gave you a "world class" culinary experience.Thank you for this review, which reinforces our passion for offering you the very best. We look forward to welcoming you back for more magical moments.RomainGeneral manager Chalet Alpen Valley - Mont Blanc

10/10 Excellent

Peter

Stayed 1 night in Jul 2023

10/10 Excellent

Manuele

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay. Thanks ! The staff was brilliant and very welcoming. Restaurant to improve a little bit.
Stayed 1 night in Jul 2023

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Très bel hébergement et un personnel très attentionné
Stayed 2 nights in Jun 2023
Response from Romain - Directeur Chalet Alpen Valley - Mont Blan on 3 Jul 2023
Chère Allison,Votre commentaire est comme une douce brise d'été en montagne, rafraîchissante et vivifiante. Nous sommes ravis d'apprendre que notre "très bel hébergement" et notre personnel attentionné ont été à la hauteur de vos attentes.À l'Alpen Valley, nous nous appliquons à cultiver une ambiance familiale et conviviale, semblable à une paisible soirée face au Mont Blanc. Nous attendons avec impatience de vous accueillir de nouveau pour partager davantage de moments authentiques au Pays du Mont-Blanc.RomainDirecteur Chalet Alpen Valley - Mont Blanc

10/10 Excellent

Frédéric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien je recommande
Stayed 2 nights in Mar 2023

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Court séjour
Très bon accueil dans cet hôtel typique savoyard et à la décoration soignée.
Stayed 1 night in Mar 2022

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour idéal à la montagne
Emplacement idéal en face des remontées mécaniques, chambre confortable et propre, service agréable et restauration de qualité
Stayed 1 night in Dec 2021
Response from Laura Astori, directrice Chalet Alpen Valley on 27 Dec 2021
Bonjour Samantha, Merci de partager votre retour et cette photo éblouissante de la vue sur le Mont-Blanc! Du lever au coucher du soleil, le panorama évolue pour le plus grand plaisir des yeux. Nous sommes ravis que vous ayez apprécié nos services, le confort de nos chambres et notre emplacement idéal au départ des pistes et des remontées du domaine de Combloux. Notre formule demi-pension vous permet de déguster des spécialités locales, poisson, viande et plats végétariens. Tout cela fait maison, à base de produits frais et de saison. Toute l'équipe de l'Alpen Valley espère vous revoir l'année prochaine pour un nouveau séjour :) Laura Astori, directrice Chalet Alpen Valley - Mont Blanc

10/10 Excellent

XAVIER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Proche des pistes, idéal pour la famille le sans voiture
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel familiale à conseiller
Hôtel très agréable, moderne et décoré avec goût. Le personnel est dynamique, attentif et à l écoute. Nous étions avec notre enfant de 5 ans et il a reçu toute l attention du personel, a passé un excellent moment avec sa baby sitter. Salle de cinéma avec pop corn, petit coin jeux, sauna, situé aux pieds des remontées de ski de l ecole de ski.
Stayed 4 nights in Mar 2020

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une semaine de ski de rêve. Les chambres sont spacieuses. Le petit déjeuner est copieux. La demi pension propose de bons ptits plats. La salle de cinéma et le Monsieur Haribo géant régale petits et grands. Merci pour toutes ces attentions qui donnent une touche de cocoon.
Stayed 7 nights in Feb 2020
Response from Laura Astori, directrice générale on 20 Feb 2020
Chère Madame, Quelle joie de découvrir votre commentaire et de lire que vous avez passé une semaine de ski de rêve ! C'est un vrai plaisir pour toute l'équipe de vous accorder ces petites attentions, nous adorons prendre soin de nos hôtes. Notre objectif est que vous vous sentiez comme chez vous au Chalet Alpen Valley :) Je vois que Monsieur Haribo a encore eu beaucoup de succès ! Il ne laisse personne indifférent du côté des petits et permet également aux grands de s'accorder un retour en enfance. Merci beaucoup pour vos compliments sur les chambres, le petit-déjeuner, la restauration et la salle de cinéma. Nous espérons vous revoir prochainement pour profiter une nouvelle fois de notre emplacement privilégié, face au Mont-Blanc, au pied des pistes et des sentiers de randonnée... :) Laura Astori, directrice générale Chalet Alpen Valley - Mont Blanc

10/10 Excellent

Sandrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bonne accueil,aux petit soins avec leur clients, très bien placé et proche des pistes avec local a ski pratique et chambre confortable avec vue sur le mont blanc
Stayed 4 nights in Feb 2019
Response from Reception on 13 Feb 2019
Bonjour Philippe. Merci de votre agréable commentaire! Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous revoir très vite au Chalet Alpen Valley! Bien à vous.

10/10 Excellent

H, Rennes

Liked: Staff & service
Disponible à l’écoute du client petit déjeuner copieux dans un cadre magnifique
Stayed 2 nights in Jan 2019
Response from reception on 15 Feb 2019
Bonjour H, Nous faisons notre possible pour rendre votre séjour inoubliable et la vue sur le Mont-Blanc y est aussi pour beaucoup! Merci à vous et à très vite chez nous! Toute l'équipe du Chalet Hotel Alpen Valley.

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre confort,personnel très agréable,super petit déjeuner,au pied des piste .
Stayed 1 night in Jan 2019
Response from Reception on 13 Feb 2019
Bonjour Isabelle, Nous espérons vous accueillir à nouveau pour vous faire profiter une nouvelle fois de cette expérience que vous avez apprécié ! Merci à vous et à bientôt au Chalet Hotel Alpen Valley.

10/10 Excellent

Rulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo fantástico! Muy recomendable. Perfecto para esquiar, a 50 metros de las pistas.
Stayed 2 nights in Jan 2019
Response from Reception on 13 Feb 2019
¡Muchas gracias! Estamos muy contentos de que hayas tenido un tiempo fantástico! Nos vemos pronto en Chalet Hotel Alpen Valley

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Laure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour
Hôtel très agréable avec un personnel aux petits soins et une vue magnifique. Belle salle commune également avec de nombreux jeux. A proximité de superbes randonnées et de bons restaurants.
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Une vue splendide !
Séjour extraordinaire : vue magnifique, un petit-déjeuner vraiment de grande qualité, que du bonheur !
Stayed 6 nights in Aug 2018

10/10 Excellent

CLAUDE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
superbe
Réservation pour une nuit en chambre supérieure avec vue montagne : Accueil extrèmement chaleureux, petit déjeuner copieux et savoureux avec du vrai jus d'oranges, chambre spacieuse et très belle salle de bains. Chambre avec balcon et immense baie vitrée permettant d'admirer (même du lit) un panorama époustouflant : le Mont Blanc
Stayed 1 night in Jul 2018