“Will Definitely Go Back”
We chose Holiday Inn & Suites because of the proximity to Fort Jackson and the pictures online. I was apprehensive as Holiday Inn did not have a very good reputation with me. The brochures ALWAYS look nicer than it really is. My family was pleasantly surprised. The people at the front desk were helpful and very friendly. The restaurant staff made us feel at welcomed (truly ... we dressed VERY casual as if we were at home). Loved the free internet access from our room, free access to the business center use the printer. My son said the pool was a little scary. From a distance, it did not look inviting only because the pool and the parking lot were empty. The last night, the air conditioning fan was noisy. The minor "architectural" bloopers were the hand towel ring fell off the wall, the piping could be seen under the sink, and it was difficult to use the sink without flooding the counter. It also took a long time to figure out how to turn on the shower (quickie instructions would have helped). These are VERY MINOR and would not stop us from booking this hotel again. In fact, if all Holiday Inn and Suites were like this, we would have no hesitation staying at the hotel.