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Reviews of THE QVEST hideaway

THE QVEST hideaway
Gereonskloster 12, Cologne, NW

Reviews

8.6

Excellent

Rating 10 - Excellent. 76 out of 135 reviews" "
Rating 8 - Good. 36 out of 135 reviews" "
Rating 6 - Okay. 12 out of 135 reviews" "
Rating 4 - Poor. 8 out of 135 reviews" "
Rating 2 - Terrible. 3 out of 135 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Valentin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly attentive staff and lovely care of the guest and the facility
Stayed 5 nights in Apr 2024

10/10 Excellent

Trent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The QVEST hideaway is a beautiful historic building with clean, comfortable, and tastefully decorated rooms. The staff at the hotel were extremely helpful and made our stay memorable and relaxing!
Stayed 6 nights in Mar 2024
Response from The Qvest hideaway Team on 8 Apr 2024
Dear Mr.Spinner, thank you so much for rating and your really great recommandation. We appreciate this!It would be a pleasure for us, to be your host again and we are looking forward to welcoming you back. Warm regards, Julia/ front desk manager

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Boutique Hotel
Superb boutique hotel within walking distance of the city attractions. Staff were very friendly and helpful. Room was comfortable if a little too minimalist. Would definitely recommend the Qvest as a place to stay in Cologne.
Stayed 4 nights in Dec 2023

8/10 Good

Kerry

Stayed 4 nights in Sep 2023
Response from The Qvest hideaway Team on 30 Sept 2023
Dear Krry, thank you for rating! We hope you enjoyed your stay at The Qvest hideaway.

6/10 Okay

Daniel

Stayed 2 nights in Aug 2023
Response from Das Qvest hideaway Team on 4 Sept 2023
Dear Mr.Meli, thank you for rating. We are sorry if your stay did not match your expectations. Please let us know, when there are issues we could have solved. Warm regards, The Qvest Team

8/10 Good

Ann

Stayed 2 nights in Aug 2023
Response from The Qvest hideaway Team on 4 Sept 2023
Dear Ann, thank you for rating. We really appreciate your feedback, so please let us know, when there are any issues, we could have solved. Thank you and warm regards,

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a hidden gem...
This hotel is located in a fantastic spot - very close to everything but in a very quiet square. The building is stunning, and the rooms have a great premium feel to them. Staff were exceptionally good at both reception and the bar. We stayed in a large suite on the ground floor, which was very impressive. There's a great restaurant out on the square, too.
Stayed 1 night in May 2023
Response from The Qvest hideaway Team on 19 Jun 2023
Dearest Scott, we are so thankful for very kind review and your feedback to The Qvest hideaway.We'd love to welcome you again and wish you all the best until then! Warm regards, The Qvest Team

10/10 Excellent

Oleg

Business traveller
Liked: Amenities, property conditions & facilities
Great hotel for someone looking for a place for a photo session, otherwise, just another hotel
Stayed 1 night in May 2023
Response from Das Qvest hideaway Team on 2 Jun 2023
Dear Oleg, thank you for your feedback. We really appreciate your rating.

10/10 Excellent

Josephine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. In a lovely quiet square next to a beautiful church. Very clean and spacious room and comfy bed. The building was stunning and gave it a special feel. Breakfast was delicious and the staff were very friendly. Cologne is a very walkable city and the hotel is only a ten minute walk from the main train station. We'd stay again.
Stayed 2 nights in May 2023
Response from The Qvest hideaway Team on 20 May 2023
Dear Josephine,thank you for rating and your wonderful feedback. We really appreciate this!

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Mar 2023
Response from The Qvest hideaway Team on 3 Apr 2023
Dear Christopher, Thank you for your feedback- we are happy, that you liked your stay!

8/10 Good

Sharon

Stayed 3 nights in Dec 2022
Response from Das Qvest hideaway Team on 2 Jan 2023
Liebe Sharon, vielen herzlichen Dank für Ihr Feedback!

10/10 Excellent

Audun Moen

Stayed 1 night in Oct 2022
Response from The Qvest Team on 26 Nov 2022
Dear Audun,thank you so much for your feedback.We are looking forward to be your hosts again,

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Das Qvest hideaway Team on 9 Aug 2022
Lieber Tobias, vielen Dank für die tolle Bewertung!

10/10 Excellent

Alexandra

Stayed 2 nights in May 2022
Response from The Qvest hideaway Team on 25 Jun 2022
Liebe Alexandra, vielen Dank für Ihre Top Bewertung!

10/10 Excellent

Trevor

Stayed 5 nights in May 2022
Response from The Qvest hideaway Team on 20 May 2022
Dear Trevor, thank you so much for rating! We really appreciate such great feedback! Hoping to see you again soon!

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend trip
Weekend in Cologne to enjoy the Christmas markets. Hotel is in a great location - quiet but close to bars and restaurants. Big room, comfy bed - all good!
Stayed 2 nights in Dec 2021
Response from The Qvest hideaway Team on 11 Dec 2021
Dear Emma, we are so happy that you enjoyed staying with us! Thank you so much for rating and stay healthy!

10/10 Excellent

Yazan Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from The Qvest hideaway Team on 16 Nov 2021
Dear Yazan, we are very thankful for you rating us. Thank you, for taking your time and we are hoping to welcome you back soon! Stay healthy, Best wishes, The Qvest Team

8/10 Good

JAMES

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish hotel
I like this hotel I have stayed here a few times, it is in a quiet location. The staff are all really nice, always happy to help you out with any query and chat when you are in the bar. The rooms are stylish and nice to spend time in as is the main parts of the hotel.
Stayed 1 night in Nov 2020
Response from The Qvest on 20 Nov 2020
Dear James, thank you for taking your time to rate us! We are very happy, that you always like to stay with us and that you are having a good time at the Qvest! Warm regards, The Qvest Team

10/10 Excellent

john

Stayed 1 night in Sep 2020
Response from The Qvest on 12 Oct 2020
Lieber John, vielen herzlichen Dank, dass Sie uns so toll bewertet haben! Wir freuen uns und wünschen Ihnen alles Gute, bleiben Sie gesund!

10/10 Excellent

Nana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for Colognes
Cool place, very unique. Easy walking distance to the center of Cologne. Just wish they would have both shampoo AND conditioner in the shower!
Stayed 1 night in Sep 2019

10/10 Excellent

MICHAEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from The Qvest hotel team on 30 Jul 2019
Thank you Michael. Best regards from cologne.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
It’s a beautiful hotel with super comfy beds, and the breakfast is great (although a little pricey). The staff are really lovely and helpful, with good tips for restaurants nearby.
Stayed 1 night in Jul 2019
Response from The Qvest hotel team on 29 Jul 2019
Dear Guest. Thank you for your good rating. We hope to welcome you again. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful building, and a very nice room. However, because of the building design the windows in the room did not provide much ventilation so the room was a bit warm. Only a small fan was provided.
Stayed 3 nights in Jul 2019
Response from The Qvest hotel team on 30 Jul 2019
Dear guest. Thank you for your rating. Hope to welcome you again. Best regards from cologne.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Great building. The place is not anymore than a jumped up hostile.
Stayed 1 night in Mar 2019

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice small quiet hotel
Nice quiet room but Far too warm
Stayed 1 night in Feb 2019
Response from The Qvest Hotel Team on 20 Feb 2019
Thank you Joanne! Hope to see you again in one of our rooms with A/C. :-) Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from The Qvest Hotel Team on 26 Nov 2018
Thank you for your good rating! Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great hotel, beautiful building in a beautiful city!!
Stayed 1 night in Nov 2018
Response from The Qvest Hotel Team on 14 Nov 2018
Thanks for your good rating!!! Hope to welcome you again! Best regards from cologne.

2/10 Terrible

Manfred

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Tiny room
Unfortunately the room given to us was the smallest ever we had in any hotel. On top of it it was under the roof with even less space useable. Window curtains didnt block light enough of the tiny resulting us waking up when the sun was up. No lift from level 5 to level 6 or any offer to assist carrying our luggage. TV stand so low that you couldn't watch it from the only spot possible, the bed. Nice design features but partly design is limiting functionality. Nice building but we will never go back.
Stayed 5 nights in Aug 2018
Response from The Qvest Hotel Team on 9 Nov 2018
Dear Manfred. Thanks for your rating. We´re absolutely sorry that nobody seemed to help you with your luggage - that´s not acceptable! We will work on that. What I can tell you is, that this historical building has a special protection and it´s simply not possible to make all the rooms look the same or build an elevator to the 6th floor. Our biggest suite has 120m² and has 6 meters ceiling height, every room has it´s own charm. In case you feel uncomfortable in a room just let our receptionist know and we try our best to change your room. I wish you all the best and the next time your in cologne we would be glad to maybe welcome you a second time to show you how individual and beautiful our rooms are. Best regards.

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel with very friendly, informative staff. Only downside was due to the architecture of the building, my room had a slant that I would occasionally bump my head on. But I am tall, and not the smartest fella.
Stayed 1 night in Jul 2018
Response from The Qvest Hotel Team on 14 Nov 2018
Dear Brett! Hope your head is doing well! Thank you for your good rating! Hope to welcome you again - maybe in one of our big suites with 6 meters high ceilings ;-) Best regards from cologne.

8/10 Good

MAtt

Liked: Cleanliness, staff & service, property conditions & facilities
Elegant, arty, perfect for couples!
Overall we loved the QVEST Hideaway! The impressive facade and entrance lobby were every bit as impressive as the photos. The minimalist look and feel coupled with ‘designer’ furnishings and wall art were also to our taste. The room we stayed in was within our budget and therefore not at the top end, but it was clean and functional. Both my wife and I found the bed slightly uncomfortable for different reasons, but the weather was hot and we were in the eves, so that might have contributed. Our main gripe was that the sink was an angled piece of marble rather than a basin and was therefore impossible to fill. This meant having a decent wash without having to have a full scale shower was tricky. We didn’t use the restaurant during our stay, so I can’t comment. We loved the central, yet secluded location in Gereonskloster behind the Basilica. This was for the most part quiet, though very late on Friday night a small group of youths made it their base to drink and talk loudly. This meant that we had to have the window closed which on a hot night was annoying. This is more of an urban issue than one the Hotel can do anything about, so it didn’t affect our overall impression of the Qvest or its location. As a convenient ‘base’ to explore Cologne centre and the buzzing nighttime areas of Friesenplatz and Rudolfplatz it takes some beating.
Response from THE QVEST Front Desk on 13 May 2018
Dear Matt, Thanks for your review. We are happy that you enjoyed your stay at THE QVEST and that you appreciated the individual design and furniture. Also, thanks for pointing out what we can work on to improve and make our guest's experiences even better. Thanks! We hope to see you and your wife again soon! Warm regards, THE QVEST hideaway team

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from THE QVEST Front Desk on 13 May 2018
Thanks, Martin! We are happy that you liked your stay with us! Warm regards, THE QVEST hideaway team

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great space contemporary simple efficient
great space contemporary simple efficient
Response from the qvest team on 27 Apr 2018
Thank you Jonathan!

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Single room
Although I love interior design and appreciated the pieces around the hotel, I believe that interior doesn’t mean uncomfortable or not complying with the basic requirements for a hotels bedroom. I paid £165 for a single room for one night and the room had no safe, minibar, tv or a wardrobe. Again, I love the wall coat rack you used in that room but your rates should reflect what you actually offer I believe or at least make it clear on the different websites/tour operators.
Stayed 1 night in Mar 2018

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel-great location
Hotel was beautiful and rooms were minimal but very comfortable . Breakfast was excellent. The only thing that would have made this even better would be to have a kettle in the room for tea/coffee Thank -you Mary-Lou
Stayed 4 nights in Dec 2017

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, quirky and arty
About 15 mins walk from station, cathedral and Christmas markets, this place strikes the right balance between being individual and quirky for the sake of it. Quiet for a city centre location, the room was clean (although it wouldn't hurt to touch up the paintwork a little) with some good views from the sixth floor windows. Breakfast was satisfying and well-presented and all the staff I encountered were fluent in English. If you wanted to pop out somewhere close for a drink, there's a corner bar on the main street which seemed popular with the locals but the surrounding district is mostly a business area so there are limited evening options.
Stayed 3 nights in Dec 2017

6/10 Okay

Karen, U.K.

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Beautiful building shame about the room
This is a beautiful building that has retained and enhanced many of the original features - I can only speak for the room that I stayed in but I would not stay here again based on the room (#521). 1. Artwork - 1 piece, very large and not what I would expect to find (photo of 2 naked women) 2. Blind on window closed from the bottom up and I could not close it completely due to height 3. No clothes storage and hanging rail only accommodated shirts and the like 4. Mini bar selection eclectic and expensive 5. Sink in the bathroom was not really a sink, i.e. a sloping shelf which did not give the ability to have a sink that you could retain water in 6. No door on the shower room so a draught while you are showering 7. No temperature control that I could see apart from the radiator but that seemed to be turned off from what I could see 8. In this day and age no English TV channels other than CNBC that I would find. Honestly, very disappointed as the building was so beautiful but this is minimal/modern gone wrong in this environment in my opinion.
Stayed 1 night in Dec 2017

10/10 Excellent

Simon, Cambridge, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night
My wife and I stayed here one night, to spend the afternoon and evening at Neptunbad spa nearby. Once you manage to find this hotel (we were driving) it's a great place. Very comfortable.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pretty and in a quiet location near old town
Comfy room. Close to restaurants and pastry shops. Walking distance totrain station and downtown area
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay get away.
I was in Koln for a wedding on the weekend. I picked QVEST because it was relatively close to both the city centre and the wedding venue. The staff were incredibly accommodating and welcoming. I needed an iron for the wedding outfit and they helped me straight away. The study/reading room was a nice touch. Sometimes you want to just stop and read and take time away from travelling. Rather than needing to find that little space in a foreign city it was right there in the hotel. The room I stayed in could get very warm if all the lights were on. Although the view from my room wasn't great it did let in a lot of natural light which was nice in the mornings. I hate depending on hotel lights to be on for hotel rooms.
Stayed 3 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Decent stay
The building and architecture is wonderful. Very beautiful interior but the hotel could have done more to capture the beauty of this building. Check in was quick but nothing more. We were at the highest floor, 6th. We had to take a lift up and climb a flight of stairs. Lucky for us we only had two pieces of luggage. Our room was of decent size, bath tub was outside but we didn't have a problem with that. We didn't like the 2 blankets provided instead of 1. Room had a mini bar but no room service. There are two windows by no curtains to them.. The air conditioning and ventilation gets extremely noisy in the night, I could not get to sleep.. We had breakfast the next morning. They serve a la carte. A small selection but nicely served. We were the only ones in the restaurants. Parking is along the main road but there was no problems finding space. We took taxis around instead of driving. The front desk was able to call for a taxi for us.
Stayed 1 night in Aug 2017

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in three hotels in Cologne Area during Interzum - QVest Hideaway was by far the best value and quality. Only a 10-15 minute walk to the train station only a minor inconvenience compared to the quality and service differences of staying closer to the river.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Contemporary yet historical
Perfect: Stylish, trendy, ideal location in a quiet pocket of downtown.

10/10 Excellent

Saba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We really liked the hotel but the closet was very small and you get no help carrying your luggage to the room. The taxi driver could not find the hotel so we had to walk around a bit to find it.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stylish and convenient
Concept hotel, stunning building with interesting art. Local area very convenient for transport, seems to be on the up.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique hotel in quiet neighborhood
The Qvest hideaway was perfect for our stay. Besides being beautiful, it was clean and very quiet. The staff were incredibly friendly and helpful. The hotel is located in a quiet neighborhood, across the courtyard from a beautiful church. It is a 15 minute walk to the Dom and a less than 10 minute walk to the closest subway station. I would recommend this hotel for any traveler to Cologne.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Five star rates without the five star facilities!
Position is great and building exterior is majestic. Otherwise this is a low cost renovation aspiring to high end design. There is non of the service expected of a high end hotel. Fit out and furnishing were disappointing, bedside tables wobble and lighting is ill considered. Most disturbing was the water temperature which is pre set and not hot enough. Staff made a big effort and were very friendly but perhaps not sufficiently trained.