Room, 1 Queen Bed | Free WiFi, bed sheets
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Reviews of Paddock Inn

2 out of 5
Paddock Inn
8322 20 ave, Coleman, AB

Reviews

8.0

Very good

Rating 10 - Excellent. 7 out of 21 reviews" "
Rating 8 - Good. 10 out of 21 reviews" "
Rating 6 - Okay. 0 out of 21 reviews" "
Rating 4 - Poor. 3 out of 21 reviews" "
Rating 2 - Terrible. 1 out of 21 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Oenone

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms very comfortable! Staff friendly and approachable
Stayed 1 night in May 2024
Response from Management on 2 May 2024
thank-you for choosing paddock

8/10 Good

Karen

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Kind that you gave us water and pop. Appreciated that!
Stayed 1 night in Mar 2024
Response from Management on 28 Apr 2024
thank-you for your stay!

4/10 Poor

Roberta

Travelled with pets, Travelled with partner
Disliked: Amenities, property conditions & facilities
Our room was adequate. Things that we missed were outdoor garbage cans and a plug-in in the bathroom. There was a note in the bathroom that said the hairdryer was under the sink. The hairdryer was there but there was no plug-in in the bathroom and no other mirrors in the room. The bed was very high and almost impossible for my husband (who uses two canes for mobility) to get into.
Stayed 1 night in Mar 2024
Response from Management on 11 Mar 2024
Dear Roberta,Thank you for taking the time to provide us with your feedback regarding your recent stay. We sincerely apologize for the inconveniences you experienced during your time with us.Your comments regarding the lack of outdoor garbage cans and a plug-in in the bathroom, as well as the challenges with accessibility and the height of the bed, are duly noted. Please know that we take such feedback seriously and will take immediate steps to address these issues to ensure a more comfortable and convenient experience for all our guests in the future.Regarding the outdoor garbage cans, we will work on installing them at convenient locations around the property to enhance cleanliness and convenience for our guests. Additionally, we will address the lack of a plug-in in the bathroom and explore options to provide additional mirrors in the room for your convenience.We understand the importance of accessibility for all our guests, and we apologize for any difficulties your husband faced in accessing the bed. We will assess the bed height and explore options to make it more accessible, taking into consideration guests with mobility challenges.Once again, we apologize for any inconvenience caused, and we appreciate your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience that exceeds your expectations.Warm regards,

8/10 Good

Crystal

Stayed 1 night in Mar 2024
Response from Management on 28 Apr 2024
thank-you for choosing paddock!

10/10 Excellent

jackie

Liked: Staff & service, property conditions & facilities
Excellent stay
Stayed 1 night in Mar 2024
Response from Management on 4 Mar 2024
thank-you for choosing Paddock.

10/10 Excellent

Curt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little spot, clean and affordable, close to lots of dining
Stayed 1 night in Feb 2024
Response from Management on 18 Feb 2024
thanks curt looking forward to see you again

2/10 Terrible

Michael

Stayed 1 night in Jan 2024
Response from Management on 28 Apr 2024
thank-you for choosing paddock

8/10 Good

Robert

Stayed 1 night in Jan 2024
Response from Management on 18 Feb 2024
thank-you for the review

10/10 Excellent

Rhon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spotlessly clean room, extremely comfortable beds, easy in easy out.
Stayed 1 night in Dec 2023
Response from Management on 18 Jan 2024
Thank-you! for choosing Paddock In

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Owner on 24 Dec 2023
Thanks staying Paddock inn hopefully see you again you are our special guest

8/10 Good

Joshua

Stayed 1 night in Dec 2023
Response from Management on 18 Jan 2024
Thank-you for choosing Paddock Inn

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a senior I like to feel safe when I travel. I prefer smaller motel. I have never had a bad experience. Many years ago I worked Security for a large downtown Toronto hotel. Was working the day of 911 and the weeks that followed were challenging. For that reason I now choose smaller motels
Stayed 1 night in Sep 2023

4/10 Poor

Jean

Disliked: Cleanliness, property conditions & facilities
Chambre très petite
Stayed 1 night in Sep 2023

8/10 Good

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coleman Surprise
This is an older small town motel but the owners have done their best to upgrade the rooms. We were very happy with it. The bed was so comfortable that we even slept in later than we expected. The room was quite clean except for the old stained carpet in front of the bathroom. That's the only reason why I'm not giving it 5 stars for cleanliness. Overall, I was quite pleasantly surprised by the motel room and I would definitely stay here again.
Stayed 1 night in Apr 2023
Response from Owner on 4 May 2023
Thank you for staying with Paddock Inn. Also thank you for pointing out the stained floor mat, we will change that immediately. Happy to see you again you will be our special guest.

8/10 Good

Rodney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Owner on 30 Apr 2023
Thanks for saying with paddock inn and special thanks for how we serve bater hopefully see you again as a special guest.

8/10 Good

John

Liked: Staff & service
Stayed 2 nights in Apr 2023
Response from Owner on 30 Apr 2023
Thanks for saying with paddock inn and thanks for let us know how we serve you bater see you again as a special guest

8/10 Good

Al

Property was convenient for our use.
Stayed 1 night in Apr 2023
Response from Owner on 30 Apr 2023
Thanks staying Paddock inn hopefully see you again you are our special guest

10/10 Excellent

Rob

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thumbs up
Stayed 1 night in Feb 2023
Response from Paddock inn on 13 Feb 2023
We are glad you had a wonderful stay.