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Reviews of Xanadu Estate

3 out of 5
Xanadu Estate
3570 Telegraph Road, Cobble Hill, BC

Reviews

7.6

Good

Rating 10 - Excellent. 2 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 1 out of 4 reviews" "

8.6/10

Cleanliness

6.6/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
It is a gorgeous home on a large, well landscaped, beautiful property. Very quiet. various options available for sitting outdoors or indoors.Extremely comfortable Queen beds in large bedrooms. The owner is really intelligent and caring. It was totally delightful!
Stayed 7 nights in Aug 2022
Response from janebg on 25 Aug 2022
It was a pleasure for me to meet you Wendy! I am glad you enjoyed your time here. Let me know when your daughter's baby comes :)Sincerely,Jane

10/10 Excellent

Dan, Surrey, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay. Clean modern unit in the forrest and yet close to everything. Couldn't be happier with everything and would definitely stay here anytime I am in the area.
Stayed 6 nights in Jul 2018
Response from Jane on 8 Aug 2018
Hi Dan. I am happy you enjoyed your stay.! I look forward to you coming back. Cheers, Jane

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Negative Experience
I have never written a bad review in my life before, this is the first one. - The room is not where it is advertised, it is 5min down the road & on other people's property - I booked through hotels.com then got a call from the owner saying I had to pay cash only directly when I arrived, which I was not comfortable with. - My room was above people living there. I could hear their voices clear as day into the night, the TV and dog. The people living there were not out of control loud at all, but there is no sound barricade so even normal-loud talking voices are clear. - No light for the stairs when you come home a night. It was sketchy climbing the stairs alone in the forest at midnight. There were Christmas lights I could plug in, but I needed to get to the top and find them in the dark in order to plug them in, so that doesn't help - For $110 a night there should be shampoo/conditioner - Wasn't private, literally staring at someone's home. So had to keep the drapes closed all the time - There was no internet the first day with no apology These were my complaints while I stayed there and is enough for me to give a negative review. The fact the owner started yelling at me when we had a disagreement, rather then discussing calmly like adults, was an extra cherry on the top of my experience here. Do not stay here - and again, I have never taken the time to write a review. This is just how bad my experience was.

8/10 Good

Giselle, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location!
We stayed in a two bedroom suite - we found the accommodation great for convenience (location) and there was lots of room for us to move around. Access to Netflix was great for the kids! Wonderful to have such a large bathroom and a kitchen - lots of fridge space, but disappointed that there wasn't an oven, only an toaster oven which I didn't really know how to use (lol). Furniture could be updated, but was comfortable for our needs and for how often we were actually there... Grounds were beautiful and Jane was so welcoming and friendly. Would definitely stay again and would recommend to others.
Response from Jane on 22 Oct 2015
We are so happy that you enjoyed staying in Paradise! Thank you for your feedback, we now have updated all the bedroom furniture. Sorry you had trouble working the oven. It is a fully functioning oven. You can cook anything in it. It is small, but it is much more than a toaster oven. Come and enjoy paradise!