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Reviews of Hotel Aurora

2 out of 5
Hotel Aurora
Playa Montezuma, 100 meters from Montezuma Beach, Cóbano, Puntarenas

Reviews

7.2

Good

Rating 10 - Excellent. 11 out of 44 reviews" "
Rating 8 - Good. 13 out of 44 reviews" "
Rating 6 - Okay. 11 out of 44 reviews" "
Rating 4 - Poor. 6 out of 44 reviews" "
Rating 2 - Terrible. 3 out of 44 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

6.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

brian

Stayed 3 nights in Feb 2024

6/10 Okay

Amy

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Jan 2024

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great place to spend the night close to town
Stayed 8 nights in Jul 2023

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
The place is located close to the beach and restaurants. We loved our stay here being able to do some work in between hikes and sunbathing. Friendly staff and people from all over the world stayed there so it was a good vibe.
Stayed 6 nights in Jan 2022
Response from Angela on 16 Feb 2022
Thank you for your honest and objective review. it was a pleasure to host you. Feel welcome anytime

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Spot!
Hotel Aurora was wonderful. The reception was friendly, welcoming and clean. The shared kitchen is well equipped and kept nice and tidy by the guests and staff. The beds were comfortable and clean. The room had a mini fridge and coffee maker. The location is probably the best part as it's right on the corner when you get into little Montezuma. Walking distance to all the shops, restaurants, bars and two nice beaches. I will be staying there again.
Stayed 2 nights in Jan 2022
Response from Angela on 6 Jan 2022
Thank you for this accurate and honest review. we loved hosting you and you are well remembered. Come back anytime

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Aurora was perfect for my short stay (one night) in Montezuma. I was solo backpacking through Costa Rica and stopped here in route to Jaco Beach (via taxi-boat that departed from the beach in walking distance from hotel). Montezuma is a great small town with incredible beaches and good vibes!
Stayed 1 night in Dec 2021
Response from Angela on 6 Jan 2022
Thank you for this short visit and lovely review. That makes our hearts certainly beat faster. Come back anytime. You are so welcome

8/10 Good

Ian

Travelled with family
Liked: Staff & service
Stayed 5 nights in Dec 2021
Response from Angela on 6 Jan 2022
Thank you for the points in order to lift our score. Feel welcome anytime

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities
This hotel was built in 1989 and definitely has it's own charm despite the rust. Montezuma is a hidden gem along the Nicoya coast.
Stayed 3 nights in Apr 2021
Response from Ángela on 5 Apr 2021
Thank you for your accurate comment You are very welcome to come back and enjoy the rest of the attractions of our area

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2021
Response from Angela on 24 Apr 2021
clearly a coward, doing reviews anonimous with low scores. We did a great job with everyone and every reservation through Expedia. We you have complains do it directly to the staff and not afterwards in a review with no message at all. How can we get better if we do not know what really was the matter. We are always there to help

10/10 Excellent

Edan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In praise of Hotel Aurora
Stayed 7 nights in Feb 2021
Response from Ángela on 11 Feb 2021
Thank Edan for this kind comment. We hope you enjoy your further stay in Costa Rica and remember us Our doors will be open to welcome you anytime

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice simple place to stay. Security guard at night was a bit overbearing but also made us feel safe. I would stay here again
Stayed 1 night in Feb 2020
Response from Ángela on 3 Mar 2020
Thank you for your kind review. We are so happy that you have enjoyed your stay with us and the area of Montezuma. Please keep enjoying your vacation and collect a lots of beautiful memories that may you choose our little country again

10/10 Excellent

Erin, Rockport, TX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to everything Montezuma has to offer. Clean room, recycling on property, mini fridge in room was a nice bonus and the outside hammocks were so relaxing!
Stayed 2 nights in Oct 2019
Response from Angela on 8 Oct 2019
Thank you so much for your kind review. We are glad to hear that you enjoyed your stay. Please do so also with the other places you plan to visit in Costa Rica. Puravida

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with great ataff
Stayed 2 nights in Mar 2019
Response from Angela on 12 Mar 2019
Thank you so much for your Feedback We hope you enjoyed also the Rest of the country and may come back one day

4/10 Poor

Judi, Canada

Liked: Cleanliness
Disliked: Property conditions & facilities
It was sometimes hard to get staff after ringing the bell.
Stayed 3 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Below standard quality
The staff charged me twice for my room which was extremely dirty. The doors and windows did not lock well and there was garbage under the beds and very dirty floors and utilities. I would never stay here again.
Stayed 1 night in Mar 2018
Response from Aurora on 27 Apr 2018
As an anonymos review writer you are not objectiv

8/10 Good

wiliam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for the price and access
I always find the Aurora to be a fine little place to stay right in the middle of Montezuma....not fancy...but clean...good hot water...AND AC!!!....not a little thing in Montezuma....and a very rudimentary communal kitchen can make for a very economical stay....and great for cooking the fish you catch stay away from the rooms that face the street....very loud, very early
Stayed 1 night in Nov 2017
Hello good day, Thank you very much for your comment, we hope you visit us again We're at your service! Cordially Melissa Rivas Reception

4/10 Poor

crystal, Portland, OR

Liked: Staff & service
Disliked: Room comfort
AC is great
We stayed after changing our reservation from a different hotel with no AC. The AC is great. The room is in need of some updating. The beds are hard. I went to the bathroom at 2am only have a cockroach run out at me! The location is very central in Montezuma.

6/10 Okay

Verified traveller

Good location, good wifi, helpful staff!
It was 94 degrees the day I was there. My room had excellent air conditioner to cool off! Beautiful quaint artist and chill community. Two beautiful beaches, fairly safe ocean swimming. Average age of locals and visitors, 30. Excellent hostile, lots of hikers. Loved my stay, going back asap for longer stay!

2/10 Terrible

Loic

Disliked: Staff & service, property conditions & facilities, room comfort
Worst location ever and Hot water and AC not free!
Worst location ever. Hotel is located at the cross roads at the entrance of the town beach. So we heard noisy cars, bikes and ATV all day and night long. On top of that, hot water and AC is additional fee .... that felt like a rip off and a way for the hotel to make a few dollars more on top of the reservation. And we stayed in the suite, which tell us how low the standard of the hotel really is. Will never come back, even for free !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

beth

Disliked: Cleanliness, property conditions & facilities, room comfort
Close to the beach
Close to the beach and in the centre of town, but loud parties in the town were heard every night from the hotel. The beds were also VERY solid. But overall one of the cheaper options in town and with a private bathroom!

8/10 Good

François

Liked: Staff & service, room comfort
Disliked: Cleanliness
Room, but no extras...
They had just put Epoxy on the stone wall in the Bathroom. It smelled awful and we could barely sleep, not mentionning how bad this is for our health...

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Has the basics, cheap, friendly
The lady who checked me in was friendly and information. Great location. They could use some restoration but then again, it was cheap.

6/10 Okay

laura, Louisville, KY

Disliked: Cleanliness, room comfort
Booking wasn't honored
Booking wasn't honored on arrival, certainly a big problem during high season. At first desk clerk seemed not to care. With mention of tripadvisor, she directed us to another very low budget but clean hotel. Aurora's lobby looked nice and it was well situated.

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Helberth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Ángela on 14 Jul 2021
Muchas gracias por evaluación alta. Fue un gran gusto hospedarlos y los esperamos de vuelta en cualquier momento Muy bienvenidos

8/10 Good

Veronique

Disliked: Cleanliness
Bien situé
Nous avons eu un check-in déplaisant. La réceptionniste Angela nous mettait de la pression pour donner notre numéro de carte de crédit, lorsque c'était clairement inscrit dans le courriel de confirmation de ne pas donner cette information pour notre sécurité. Elle nous a menacé d'annuler notre réservation. La salle de bain et la cuisine commune étaient très sales. Notre chambre était située sous l'escalier à côté de la cuisine. C'était assez bruyant et sombre. Il y a plusieurs belles chambres à l'étage avec des hamacs. Nous n'avions pas d'espace dédié à notre chambre, mais les autres vacanciers nous ont permis de s'y détendre et c'était très agréable. L'hotel est très bien situé dans Montezuma. Le réceptionniste Alex est très sympathique.
Stayed 4 nights in Dec 2019
Response from Angela on 6 Jan 2020
Merci d'avoir réservé avec nous. Nous sommes désolés que vous l'ayez ressenti. Les jours de votre séjour sont très demandés, nous voulions donc nous assurer que vous arriverez vraiment. Nous sommes généralement plus détendus. Nous vous remercions pour votre avis positif, même si vous n'étiez pas satisfait de votre chambre. nous vous souhaitons un agréable séjour dans notre petit pays Costa Rica

10/10 Excellent

Achim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Start every day with a smile
Start every day with a smile, was the sign at the entrance. They really give everything a personal touch. My room was very clean and big enough for myself. I enjoyed my stay in Montezuma. The beaches are at close distance and also the restaurants.
Stayed 1 night in Nov 2019
Response from Angela on 14 Nov 2019
Thank you for your nice review Ir was a pleasure hosting you

10/10 Excellent

Jean Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Angela on 16 Dec 2019
Thank you so much

6/10 Okay

Susana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aunque el hotel estaba muy bien ubicado y el personal fue muy amable y atento, las habitaciones estaban muy sucias y con humedad. Teníamos muchos bichos en la habitación, que en otros alojamientos de mismo y precio y condiciones no nos pasó. El agua de la ducha era fría y aunque no habíamos pedido aire acondicionado, el ventilador no funcionaba
Stayed 2 nights in Sep 2019
Response from Angela on 8 Oct 2019
Thank you for your comment. The client reserved a very basic room and did not mention anything to the staff who was trying to be helpful and attend. It would have been much better because we would have helped inmediately We are so sorry for the inconvenience

8/10 Good

Gudrun

Liked: Cleanliness, staff & service
Urlaub in Montezuma
Ist ein nettes kl Hotel , einfache Ausstattung aber gute Matratzen, ok für 2-3 Nächte . Etwas laut da an der bzw unser Zimmer war an der Straße aber wozu gibt es Ohrstöpsel , sehr nettes Personal
Stayed 2 nights in Dec 2017
Gracias por visitarnos.

8/10 Good

Aleksander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017
Gracias por su comentario

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Agradable
En el puro centro cómodo seguro y cerca de la playa.

4/10 Poor

Markus Antero, Helsinki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't go here
1. The receptionists were okay - not very good English but tried to help if they felt so. 2. We got first room No. 6. It smelled really badly to mold and it was hard to breath inside. We then got room No. 2. It was okay but the shower cap was disgustingly dirty. This was also in room No. 6. The personnel cleaned both, though. The cushions smelled like poo. We could not use them and made our own cushions out of clothes. 3. There came only cold water. Hot water would have cost 5 dollars extra. 4. They have a laundry service, but it costs 10 dollars/bag. Next door it cost under 2000 colones, i.e. about 4 dollars. 5. The receptions told that the way to the waterfalls was 50 meters away. It was more like 500 meters, which is good to know. 6. Positives: refridgirator in room plus coffee machine.

6/10 Okay

Flavien

Liked: Cleanliness, staff & service
Disliked: Room comfort

6/10 Okay

Marianne

Liked: Staff & service
Disliked: Property conditions & facilities
Regular muy bien ubicado
Personal muy amable Lamentablemente la habitación aunque muy grande, era demasiado oscura Prácticamente sin luz natural

4/10 Poor

Li, Arvika

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aurora Montezumas, CR
Room had no windows except for those facing a chared balcony. Reception was not very helpful, and knocked on door 11.02 day of check out. Ventilation in room crappy, AC costs extra, bed hard and uncomfortable. In all not a very pleasent night.

8/10 Good

José, Heredia

Liked: Cleanliness
Disliked: Room comfort
Hotel Regular
Hotel muy cerca de la playa, habitación doble un poco pequeña y el aire acondicionado se paga por aparte, pero estaba limpia...

6/10 Okay

Annie, Montréal

Montezuma
Je recommanderais cet hôtel car il est vraiment près de tout. Par contre certaines des chambres n'on aucun accès sur l'extérieur, c'était notre cas... Nous avons pu faire le changement dans une autre chambre qui était baucoup plus aérée. Il y a une cuisine collective très propre qui est pratique pour les repas car les resto sont plutôt chers et les espaces collectifs sont agréables.

4/10 Poor

Agathe, København

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
et alt for dyrt HOSTEL!
Hotel Aurora var noget af en skuffelse. Værelset var ikke gjort rent da vi ankom, man skulle betale et ekstra, alt for højt beløb for noget så essentielt som AC, sengene var frygtelige at sove i. Det eneste positive var hotellets beliggenhed hvilket heldigvis gjorde vires ophold i montezuma fantastisk alligevel. Men hotellet har ikke en del af æren her.

6/10 Okay

Albena, Magdeburg

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Super Lage. 24 Stunden Überwachung.
Sehr einfache Ausstattung. Bett, Ventilator und Nachtschränkchen, mehr gibt es nicht.

2/10 Terrible

Mal servicio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desorden total
Muy negativa, hice el reservación de una habitación junior suite y me tenían asignada otra, con otras condiciones según la reserva, nos cambiaron a una habitación donde el servicio de Internet es nulo, además la señorita de la recepción nos indica que tenía pero precio con A/C... problemas con el parqueo, me solicitaron la llave de la habitación y no sé el por qué, entre otro montón de molestias como los accesos, cucarachas, y demás... sin duda última vez que lo visito con mi novia!!!

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort