Dear Paul,Thank you for the beautiful review! We're thrilled you had a great stay at Gigi Brown Santa Teresa. Our team takes pride in providing excellent service, and we're delighted you plan on returning.We look forward to welcoming you back for another fantastic hideaway experience!Warm regards,Jorge FernandezGeneral Manager

Dear Maria,Thank you for providing us with your feedback following your recent stay at Gigi Brown Santa Teresa. We appreciate your valuable input as it allows us to address areas of improvement and enhance the overall experience for our guests.We sincerely regret that certain aspects of your stay did not meet your expectations. We assure you that we take all feedback seriously and are committed to continually improving our property and services.We understand your observations about the design elements not aligning with the environment, and we apologize if this affected your overall experience. Your feedback about the condition of particular furnishings and fixtures is well noted, and we will take immediate action to rectify these issues to ensure a more inviting and well-maintained environment for our guests.It isn't delightful to hear that the cleanliness of the pools did not meet our high standards, and we will address this with our team to ensure that our facilities are properly maintained and presented to our guests at all times.We sincerely apologize for the oversight with the cleaning lady leaving the doors open, and we understand the importance of ensuring the security and privacy of our guests at all times. We will use your feedback to reinforce our internal procedures to prevent such occurrences in the future.We are pleased to hear that Raymundo was able to assist you during your stay, and we will be sure to recognize his efforts and dedication to guest satisfaction.Your comments are truly appreciated and serve as a valuable tool for us to understand the guest experience better and make the necessary improvements to elevate the quality of our services.We apologize that the overall experience fell short of your expectations and did not fully reflect the high standards we aim to uphold. We sincerely value your feedback and hope you will consider giving us another opportunity to welcome you back and provide an experience that exceeds your expectations.Thank you once again for sharing your thoughts with us, and we hope to have the opportunity to restore your faith in Gigi Brown Santa Teresa in the future.Warm regards,Jorge FernandezGeneral Manager

Estimada Joanne,¡Gracias por su maravilloso comentario y la reseña de 10 estrellas de su experiencia en Gigi Brown Suites Santa Teresa! Nos complace saber que su estancia con nosotros fue memorable y que disfrutó de nuestro alojamiento, instalaciones y servicios.En Gigi Brown Suites Santa Teresa, nos esforzamos por brindar a nuestros huéspedes una experiencia de alojamiento excepcional, y nos complace que hayamos cumplido con sus expectativas. Su opinión positiva es un gran impulso para todo nuestro equipo, y estamos encantados de saber que disfrutó su tiempo con nosotros.Gracias nuevamente por sus amables palabras y por elegir Gigi Brown Suites Santa Teresa. Siempre estaremos encantados de darle la bienvenida de nuevo y proporcionarle una experiencia excepcional cada vez.Saludos cordiales,Jorge FernandezGerente General

Dear Carole, We thank you for taking the time to share your feedback about your stay with us. It was a pleasure to have you as our guest. We are also delighted to learn that you have enjoyed our food, service and the location. In the name of our entire staff, I thank you for your kind words. Reading reviews like yours reaffirms that we provide a service of excellence. Gigi Brown is always ready to welcome you again. Best regards, Jorge FernandezGeneral Manager

Dear Sean, In the name of all Gigi Brown’s staff, I appreciate your positive feedback about our hotel. Furthermore, we are thankful that you have chosen us for your Santa Teresa vacation. We take pride in offering our guests an upscale, detailed-oriented service of excellence. I'm delighted you have enjoyed your stay with us, and I thank you again for your high rating. We look forward to having you again as a guest in our hotel. Best regards, Jorge FernandezGeneral Manager

Hello Tom, Our entire hotel staff thanks you for choosing Gigi Brown for your vacation. We were delighted to have you with us during your trip to Santa Teresa.We also truly appreciate that you have given us a high rating and recommended our hotel to other travelers. We are committed to providing our guests with upscale facilities and detail-oriented service at Gigi Brown Santa Teresa.We look forward to having you with us again in the future.Best regards,Jorge FernandezGeneral Manager

Dear Kimberly,In every team member's name, I would like to thank you for your kind and honest words. Receiving feedback like this is proof that we are providing a detail-oriented service of excellence.I've personally shared your positive comments regarding your wonderful experience with my team.Everyone here has fond memories of you and your family.We will be more than willing to welcome you again,Warm regards,Jorge FernandezGeneral Manager

Dear Sabrina, In the name of all Gigi Brown staff, I appreciate your positive feedback about our hotel. Furthermore, we are thankful that you have chosen us for your Santa Teresa vacation. We take pride in offering our guests an upscale, detailed-oriented service of excellence. I'm delighted you have enjoyed your stay with us, and I thank you again for your high rating. We look forward to having you again as a guest in our hotel. Best regards, Jorge FernandezGeneral Manager

Dear Maricela, To begin with, we are delighted to read your lovely review of your recent experience with us at Gigi Brown Suites Santa Teresa. We honestly thank you for your kind words about our service, staff, food and room. Reviews like this ensure us that we are providing a service of excellence. Last, but certainly not least, it's a pleasure to read your warm recommendation about our hotel. We look forward to having you soon again among our guests. Best regards, Ben Owner

Dear Yasmina,Thank you so much for taking the time to share your excellent feedback with us. We are thrilled you had a wonderful experience at Gigi Brown Santa Teresa. Our team takes great pride in providing a relaxing and enjoyable stay for all our guests, and we are delighted to know that we could exceed your expectations.It's fantastic to hear that you found our location perfect and that our team contributed to your overall satisfaction with their attentive service. We are committed to ensuring that our guests feel well taken care of throughout their stay, and we are thrilled that you felt the warmth of our hospitality.We want to express our gratitude for your kind recommendation, and we genuinely appreciate your support. Should your travels bring you back to Santa Teresa, we would be honored to welcome you once again for another memorable stay.Thank you for choosing Gigi Brown Santa Teresa, and we look forward to hosting you again in the future.Warm regards,Jorge FernandezGeneral Manager

Dear Harry, The entire staff of Gigi Brown Santa Teresa thanks you for your kind review and rating of our service. We are delighted to learn that your overall experience with us was positive, and we look forward to welcoming you again in the future. Best regards, Jorge FernandezGeneral Manager

Estimado Ivonner, En nombre de todo el personal de Gigi Brown, agradezco sus comentarios positivos sobre nuestro hotel. Además, estamos agradecidos de que nos haya elegido para sus vacaciones en Santa Teresa. Nos enorgullecemos de ofrecer a nuestros huéspedes un servicio de excelencia exclusivo y orientado a los detalles. Estoy encantado de que haya disfrutado de su estadía con nosotros y le agradezco nuevamente su alta calificación. Esperamos tenerlo nuevamente como huésped en nuestro hotel. Atentamente,Jorge FernándezGerente general